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Appendix B. Error Messages / Troubleshooting
Self Test
The Printer's Self Test function prints a Test Label that consists of a test pattern and a variety of
information about how the Printer is configured as well as its status.
To perform a Self Test:
1. Turn the Printer Off.
2. Press and hold the FEED key.
3. Turn the Printer On while still holding the FEED key down.
4. Release the FEED key after hearing 3 beeps.
After about 1 second the Printer will print the Test Label. This means the Printer is operating normally.
V-434Plus : X.XXX
1
1
Serial port :96,N,8,1
2
2
int-usb sw setting : ext-USB
3
3
4
4
1 DRAM installed
5
5
Image buffer size : 1500K
6
6
000 FORM(S) IN MEMORY
7
7
000 GRAPHIC (S) IN MEMORY
8
8
000 FONT(S) IN MEMORY
9
9
000 ASIAN FONT(S) IN MEMORY
1
1
0
0
000 DATABASE(S) IN MEMORY
1
1
1
1
2048K BYTES FREE MEMORY
1
2
1
2
^S4 ^H10 ^R000 ~R200
1
1
3
3
^W101 ^L76,3
1
1
4
4
Option : ^D0 ^O0 ^AT
1
5
1
5
See-through Volt: 4.8 3.4 1.4(3.4)
1
6
1
6
Code Page: 850
Dump Mode
The Printer's Dump Mode provides the ability to print the command sequences received by the Printer
instead of executing them. Dump Mode is very useful as a troubleshooting tool when the label settings
and the print results do not match, and can be used to check for errors in data transmission between the
Printer and the PC.
commands were received.
To enter Dump Mode:
1. Turn the Printer Off.
2. Press and hold the FEED key.
3. Turn the Printer On while still holding the FEED key down.
4. The Printer will beep three times. Continue to hold the FEED key down; the Printer will beep
again. Continue to hold the FEED key down; the Printer will beep one more time.
5. Release the FEED Key after the last beep. The Printer will print "DUMP MODE BEGIN". The
Ready LED will glow Green and the Status LED will glow Orange to show that the Printer is in
Dump Mode.
6. Send commands to the Printer and check to see if the commands printed are the same
commands sent by your application.
7. Press the FEED key to exit Dump Mode. The Printer will print "OUT OF DUMP MODE" and beep
to confirm that it is no longer in Dump Mode.
Examining the Dump Mode print out will confirm whether or not the correct
1.
Model & Firmware Version
2.
Serial port settings
3.
USB/Ethernet switch status
4.
Number of DRAM installed
5.
Image buffer size
6.
Number of forms
7.
Number of graphics
8.
Number of fonts
9.
Number of Asian fonts
10.
Number of Databases
11.
Free memory size
12.
Speed, Heat, Reference Point,
Print Direction.
13.
Label Width, Label Length, Gap
Length
14.
Cutter, Stripper Mode
15.
See-through Sensor Status
16.
Code Page
25
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