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Fault
The programme dura-
tion changes during
the wash cycle.
No water is visible in
the drum.
Drum jerks after the
programme starts.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
Heavy foam build-up
i-DOS
i-DOS
cannot be actuated.
High spin speed not
reached.
The spin programme
does not start.
Rushing, hissing
noise.
Cause and troubleshooting
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing
the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and small items of laundry together in the
drum. Different sized items of laundry distribute themselves better during the spin cycle.
Foam detection system switches on a rinse cycle if foam build-up is too high.
Not a fault – no action required.
▶
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it is operating.
▶
This is caused by an internal motor test.
Not a fault – no action required.
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 8
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 8
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 7.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and
▶
pour the mixture into the compartment for manual dosing (not for outdoor clothing,
sportswear or items stuffed with down).
If intelligent dosing is activated, reduce the basic dosage → Page 16.
▶
If you dose manually, reduce the amount of detergent for the next washing cycle with the
▶
same load.
Intelligent dosing is not intended for this programme.
Not a fault – no action required.
▶
→ "Starting the programme with intelligent dosing system", Page 16
Programme progress does not allow intelligent dosing.
No remedial action possible.
A low spin speed is selected.
The next time you run a wash cycle, set a higher spin speed.
▶
Unbalance load detection system is using a reduced spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in the drum. Different sized items of laun-
dry distribute themselves better during the spin cycle.
Start the
Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are not kinked or trapped.
▶
The unbalanced load detection system has interrupted the spin cycle because the laundry is
unevenly distributed.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in the drum. Different sized items of laun-
dry distribute themselves better during the spin cycle.
Start the
Spin programme.
▶
Water is flushed under pressure into the detergent drawer.
Not a fault – normal operating noise.
▶
Troubleshooting en
25
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