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Washing machine
WAV28KH9IL
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28KH9IL

  • Page 1 Washing machine WAV28KH9IL [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 19 Troubleshooting.......    57 15.2 Dispenser contents .... 42 15.3 Basic dosage ...... 43 20 Transportation, storage and disposal ........   68 16 Home Connect ......   43 20.1 Removing the appliance .. 68 16.1 Connecting the appliance 20.2 Inserting the transit bolts.. 68 to a WLAN home network (Wi-Fi) with WPS function .. 43 20.3 Using the appliance again .. 69 16.2 Connecting the appliance...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 38 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 71. Check the mains plug is inserted properly.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 39...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 Energy consump- Energy consumption for the selected pro- tion gramme.
  • Page 22 en Display Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 43 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡...
  • Page 23: Buttons

    Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start / Reload  ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24 en Buttons Button Selection Description Spin Speed  - 1400 Adjust the spin speed or activate (Rinse Hold). is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated. The laundry remains in the water used for rinsing.
  • Page 25 Buttons en Button Selection Description Prewash  ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
  • Page 26 en Programmes ⁠ Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Prewash  Spin Speed  ⁠ (Rinse Hold) ⁠ Extra Rinse  ⁠ SpeedPerfect  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Prewash  Spin Speed  ⁠ (Rinse Hold) ⁠ Extra Rinse  – SpeedPerfect  Max. spin speed 1400 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – – Intensive Plus  ⁠   i-DOS   – ⁠   i-DOS   – Prewash  Spin Speed  (Rinse Hold) – Extra Rinse  – – SpeedPerfect  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – – – Intensive Plus  – ⁠   i-DOS   – – ⁠   i-DOS   – – – Prewash  Spin Speed  – (Rinse Hold) – – Extra Rinse  – – – SpeedPerfect  Max. spin speed 1400 1400 – (rpm) –...
  • Page 30 en Programmes – Intensive Plus  – ⁠   i-DOS   – ⁠   i-DOS   – Prewash  Spin Speed  – (Rinse Hold) – Extra Rinse  – SpeedPerfect  Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en Intensive Plus  ⁠   i-DOS   ⁠   i-DOS   Prewash  Spin Speed  (Rinse Hold) Extra Rinse  SpeedPerfect  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes Intensive Plus  – ⁠   i-DOS   ⁠   i-DOS   Prewash  Spin Speed  (Rinse Hold) Extra Rinse  – – SpeedPerfect  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   – Prewash  Spin Speed  ⁠ (Rinse Hold) ⁠ Extra Rinse  ⁠ SpeedPerfect  Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 35: Laundry

    Laundry en Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 36: Sorting Laundry

    en Laundry – Separate items of laundry and – Type of fabric and fibre shake them out, or observe the Wash laundry of the same programme description type of fabric and fibre to- gether. – Care symbols on the care labels 11.2 Sorting laundry → Page 36 Note: Please read the information in...
  • Page 37: Detergents And Care

    Detergents and care products en Symbol Washing process Recommended pro- gramme Not suitable for machine-washing – ¡ Do not mix different liquid deter- Detergents and care products 12 Detergents and care gents ¡ Do not mix detergent and fabric products softener ¡ Do not use products that have ex- Detergents and care products Note: Please read the information in pired or are highly congealed...
  • Page 38: Detergent Dosage

    en Detergents and care products 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester.
  • Page 39: Basic Operation

    Basic operation en 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Requirement: A programme has 13.1 Switching on the appli- been set. ance → "Setting a programme", Page 39 Adjust the programme settings. Press ▶ ▶ → "Programmes", Page 26 Notes ¡ The programme settings are not saved permanently for the pro- gramme.
  • Page 40: Adding Detergent And Care Product

    en Basic operation Ensure that there is no laundry a After the programme has ended, trapped in the door. the display shows: -0-. 13.7 Soaking laundry 13.5 Adding detergent and care product Note: No additional detergent is re- quired. The washing solution is then For programmes in which intelligent used for washing.
  • Page 41: Resuming The Programme When The Programme Status Is Rinse Hold

    Childproof lock en The appliance door remains 13.12 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press – If the temperature is high, start the Rinse  programme. – If the water level is high: Start ⁠...
  • Page 42: Deactivating The Childproof Lock

    en Intelligent dosing system a The controls are locked. Pull out the detergent drawer. a The childproof lock remains active Open the dispenser lid. even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on.
  • Page 43: Basic Dosage

    Home Connect  en ¡ If you use both dispensers for li- tions via the Home Connect app, ad- quid detergent, you must select a just its basic settings and monitor its dispenser which is to be used dur- operating status. ing washing. The Home Connect services are not available in every country.
  • Page 44: Homeconnect

    en Home Connect Press and hold Remote Start  (Wi-Fi) manually. The appliance approx. 3 seconds. briefly sets up its own Wi-Fi network. You can connect a mobile device to a The display shows Aut. the WLAN network and transfer the Press Start / Reload  network information for the WLAN Press the WPS button on the home network (Wi-Fi) to your appli-...
  • Page 45: Connecting The Appliance To The Home Connect App

    Home Connect  en Set the programme to position 3. a The display shows APP. Press Start / Reload  a The appliance connects to the Home Connect app. Once your appliance is displayed in the Home Connect app, carry out the last steps in the Home Connect app.
  • Page 46: Activating Wi-Fi On The Appliance

    en Home Connect a If the appliance has connected to ¡ Switch off the appliance. the energy manager successfully, ¡ Power failure. the display shows con and 16.5 Activating Wi-Fi on the Activate Flex Start if you want the smart energy system (energy man- appliance ager) to start up your appliance.
  • Page 47: Resetting The Appliance Network Settings

    Home Connect  en Set the programme to position 6. 16.10 Data protection a UPd appears on the display. Please see the information on data Press Start / Reload  protection. a The software update is installed. The first time your appliance is a If End is shown on the display, the registered on a home network software update is installed.
  • Page 48: Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 49: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
  • Page 50 en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
  • Page 51: Descaling

    Cleaning and servicing en Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling ATTENTION! The use of unsuitable descaling...
  • Page 52 en Cleaning and servicing Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
  • Page 53 Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
  • Page 54: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects.
  • Page 55: Cleaning The Water Inlet Filter

    Cleaning and servicing en Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 56 en Cleaning and servicing Connect the water inlet hose and check for leaks.
  • Page 57: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 70 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed Start / Reload  not start. Press Start / Reload ...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The door cannot Water level is too high. be opened. Start the ⁠   Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 68 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting Water is not flowing The tap is turned off. in. Detergent is not Turn on the tap. ▶ being dispensed. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the ⁠   Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The spin result is not Clean the drain pipe and the water outlet hose. ▶ satisfactory. The laun- Drain pipe or water drain hose is caught or jammed. dry is too wet/too Ensure that the drain pipe and water drain hose are ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the dry laundry. → "Detergents and care products", Page 37 Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 42 Basic dosage is not correctly adjusted.
  • Page 67 Troubleshooting en Fault Cause and troubleshooting No connection to the Reconnect the appliance to the home network. home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 43 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 44 Water is leaking out at Water inlet hose is not correctly/securely connected.
  • Page 68: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 69: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 70: Customer Service

    en Customer Service 21.2 AQUA-STOP guarantee Customer Service 21 Customer Service In addition to warranty claims against If you have any queries on use, are Customer Service the seller under the purchase agree- unable to rectify faults on the appli- ment and in addition to our manufac- ance yourself or if your appliance turer's warranty, we offer compensa- needs to be repaired, contact Cus-...
  • Page 71: Consumption Values

    Consumption values en Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 72: Declaration Of Conformity

    Water pressure ¡ Minimum: Declaration of Conformity 24 Declaration of Con- 100 kPa formity (1 bar) ¡ Maximum: Robert Bosch Hausgeräte GmbH Declaration of Conformity 1000 kPa hereby declares that the appliance (10 bar) with Home Connect functionality Length of the wa- 150 cm meets the essential requirements and...
  • Page 76 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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