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Washing machine
WAV28KHXGC
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28KHXGC

  • Page 1 Washing machine WAV28KHXGC [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Further information and explanations are available online: Table of contents 1 Safety ...........  4 8 Buttons ........  23 1.1 General information.... 4 9 Programmes ......  25 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories......  29 1.4 Safe installation ...... 5 11 Laundry........  29 1.5 Safe use ........
  • Page 3 15 Intelligent dosing system ..  32 21 Customer Service....  58 15.1 Starting the programme 21.1 Product number (E-Nr.) and with intelligent dosing sys- production number (FD).. 58 tem.........  32 22 Consumption values....  59 15.2 Filling the dispensers ....  33 15.3 Dispenser contents .... 34 23 Technical data ......  59 15.4 Basic dosage ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
  • Page 10: Preventing Material Damage

    en Preventing material damage If the water pressure is too high or 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least ATTENTION! 100 kPa (1 bar) and max.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Reduce the washing temperature for 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At lower temperatures, the appli- ance consumes less energy. For light to normal soiling, lower tem- 3.1 Disposing of packaging peratures than indicated on the care label are also sufficient.
  • Page 12: Energy Saving Mode

    en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
  • Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
  • Page 14: Connecting The Appliance

    en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
  • Page 15 Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 29. Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply Open the water tap carefully and with the local legal provisions and...
  • Page 16: Aligning The Appliance

    en Installation and connection Use a WAF 17 wrench to tighten 4.6 Aligning the appliance the lock nuts against the housing In order to reduce noise and vibra- until they are hand-tight. tion and to prevent the appliance from moving, align the appliance cor- rectly.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 41 Note: Observe the manufacturer's in-...
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Manual dosing compartment /  : Dispenser for fabric softener or liquid detergent  : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30...
  • Page 19: Before Using For The First Time

    first time en Start the first wash cycle or press first time 6 Before using for the ⁠ to switch off the appliance. → "Basic operation", Page 30 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
  • Page 20: Display

    en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 23 Recommendation for the maximum load capacity for the selected program in kg.
  • Page 21 Display en Display Description ⁠ Spin Programme status Pause Programme status Program end Programme status ⁠ ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ance has been operated. → "Deactivating the childproof lock", Page 32 ⁠...
  • Page 22 en Display Display Description ⁠ ¡ No water pressure. ¡ The water pressure from the tap is too low. ⁠ The detergent drawer has not been pushed in fully. E:35 / -10 Error code, error display, signal. → "Troubleshooting", Page 45 Example...
  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start / Reload  ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause SpeedPerfect ¡ Activate Activate or deactivate a shorter pro- gramme duration.
  • Page 24 en Buttons Button Selection More information Spin Speed ⁠ - 1400 Adjust the spin speed or activate ⁠ (Rinse Hold). Set spin speed in rpm. ⁠ is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
  • Page 25: Programmes

    Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect. Programme setting: ¡...
  • Page 26 en Programmes Programme Description Max. load (kg) Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Quick / Mixed Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly and normally soiled laundry. Optimum washing results in under an hour.
  • Page 27: Laundry

    Programmes en Programme Description Max. load (kg) The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally. The maximum temperature is 30 °C.
  • Page 28 en Programmes Programme Description Max. load (kg) If you wish to reduce the programme duration to 15 minutes, activate SpeedPerfect. The maximum load is reduced to 2.0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm SpeedPerfect activated Washing not possible...
  • Page 29: Preparing The Laundry

    Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 58. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
  • Page 30: Basic Operation

    en operation ¡ Do not mix different liquid deter- 13.3 Adjusting the pro- gents gramme settings ¡ Do not mix detergent and fabric softener Requirement: A programme has ¡ Do not use products that have ex- been set. pired or are highly congealed → "Setting a programme", Page 30 ¡...
  • Page 31: Starting The Programme

    operation en Note: Observe the information about Note: If you want to add laundry, detergents and care products follow the instructions on the dis- play. → Page 29. → "Display", Page 21 Pull out the detergent drawer. Open the door. Pour in detergent. Add or remove laundry. → "Detergent drawer", Page 17 Close the door.
  • Page 32: Unloading The Laundry

    en Childproof lock 13.11 Unloading the laundry 14.2 Deactivating the child- proof lock Open the door. Remove the laundry from the Requirement: To deactivate the drum. childproof lock, the appliance must be switched on. 13.12 Switching off the appli- Press and hold the two Child Lock ▶...
  • Page 33 Intelligent dosing system en partment for manual dosing. If required, adjust the basic → "Adding detergent and care dosage → Page 34. product", Page 30 If required, adjust the programme If you want to dose manually for a set settings. programme, observe the following → "Adjusting the programme set- information: tings", Page 30 ¡...
  • Page 34: Dispenser Contents

    en Home Connect Open the dispenser cover. 15.3 Dispenser contents Notes ¡ If you change the contents of the dispenser, the basic dosage for this dispenser is reset. ¡ If you use both dispensers for li- quid detergent, you must select a dispenser which is to be used dur- ing washing.
  • Page 35: Home Connect

    Home Connect en tions via the Home Connect app, ad- 16.1 Setting up the just its basic settings and monitor its Home Connect app operating status. The Home Connect services are not Install the Home Connect app on available in every country. The avail- your mobile device. ability of the Home Connect function depends on the availability of Home Connect services in your coun-...
  • Page 36: Activating Wi-Fi On The Appliance

    en Home Connect a If End is shown on the display, the 16.3 Activating Wi-Fi on the network settings are reset. appliance 16.6 Remote start Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Enable the appliance for remote start parison to the values specified in the via the Home Connect app.
  • Page 37: Data Protection

    Home Connect en nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip: For further information and de- tails about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-con- nect.com.
  • Page 38: Basic Settings

    en Basic settings 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
  • Page 39: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- 18 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 18.1 Cleaning the drum CAUTION Risk of injury!
  • Page 40: Cleaning The Detergent Drawer

    en Cleaning and servicing Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
  • Page 41: Cleaning The Drain Pump

    Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
  • Page 42 en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 43 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
  • Page 44: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert and close the maintenance Remove any blockages from the flap. intake opening. Note: Do not use any sharp or poin- 18.4 Cleaning the intake ted objects. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or ⁠ The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting ⁠ flashes. Door is not closed. Close the door. ▶ Laundry is caught in the door. Remove any trapped laundry. ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶...
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The programme does Check whether Ready In is activated. ▶ not start. → "Buttons", Page 23 Laundry is caught in the door. Remove any trapped laundry. ▶ The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The water is not drain- ⁠ is activated. ing. Continue the programme by selecting Spin or ▶ Drain and pressing Start / Reload  → "Resuming the programme when the programme status is Rinse Hold", Page 31 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 53 Troubleshooting en Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin result is not Ensure that the drain pipe and water drain hose are ▶ satisfactory. The laun- not kinked or trapped. dry is too wet/too The unbalanced load detection system has interrupted damp. the spin cycle because the laundry is unevenly distrib- uted.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the dry laundry. → "Cleaning the detergent drawer", Page 40 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 33 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 14 Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
  • Page 57: Emergency Release

    Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 41 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 58: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
  • Page 59 Consumption values en 22 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 60 2.4 GHz band (2400–2483.5 MHz): A detailed RED Declaration of Con- Max. 100 mW formity can be found online at 5-GHz band (5150–5350 MHz + www.bosch-home.com among the 5470–5725 MHz): max. 50 mW additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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