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Warranty conditions
INFACO cannot be held liable or accept claims under the warranty, regardless of the cause or
legal basis, for any defect, damage and/or prejudice whatsoever resulting from (1) storage, use,
maintenance and/or intervention on the equipment by the user contrary to the instructions in this
manual (in particular the safety instructions); and/or (2) use of the equipment containing defective
parts and accessories. In all cases, the user is required to demonstrate that they have scrupulously
respected all equipment storage, use, maintenance and safety instructions.
There is a full one-year warranty on the machine (possibility of an extension to two seasons (see
section below).
The warranty is only applicable when it has been registered with INFACO (warranty
card or online declaration on www.infaco.com) at a dealership. Do not hesitate to ask
an approved INFACO dealer for assistance in completing your INFACO international
manufacturer's warranty declaration.
If the warranty declaration was not made when the tool was purchased, the factory departure
date will be used as the warranty start date.
INFACO declines all liability in terms of warranty for devices sold by distributors more than one
year from their departure from the factory.
This warranty corresponds to normal use of the equipment and does not cover:
•
damage due to poor maintenance or lack of maintenance;
•
damage due to incorrect use;
•
damage due to normal wear;
•
devices that have been dismantled by unauthorised repair agents;
•
external factors (fire, flood, lightning, etc.) ;
•
impacts and their consequences;
•
machines for which the warranty declaration was not made at the time of purchase;
•
devices used with a battery or charger of a brand other than INFACO.
Under no circumstances shall the warranty entitle to compensation for any immobilisation of
the equipment during the time required for its repair.
The repair or replacement during the warranty period does not extend or renew the initial
warranty.
The warranty covers factory labour (on condition that the device has always been serviced)
but does not necessarily apply to dealer labour costs.
All work carried out by persons other than authorised INFACO agents will void the INFACO
warranty.
In the event of a breakdown, we strongly recommend users of INFACO equipment to contact the
dealer who sold them the equipment, or our customer services by dialing +33 (0)5 63 33 91 49.
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