Guarantee Conditions - infaco ELECTRO’LIV E5000 Manual

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GUARANTEE CONDITIONS

The ELECTRO'LIV is guaranteed for a period of two years against all manufacturing faults
and defects.
This guarantee corresponds to normal use of the appliance and excludes :
- damage due to poor maintenance or a lack of maintenance,
- damage due to inappropriate usage,
- damage due to normal wear and tear,
- appliances which have been dismantled by unauthorized repairers,
- external forces (fire, flooding, lightning, etc.),
- impact and consequences,
- appliances whose guarantee card was not returned at the time of purchase,
- appliances used with a battery or charger other than those manufactured by
ELECTRO'LIV & ELECTROCOUP.
The guarantee can under no circumstances, give rise to any payment in case of the
appliance becoming unavailable during repairs.
All interventions made by a person other than an approved ELECTRO'LIV agent will
invalidate the equipment guarantee.
In case of any breakdown, we strongly recommend that users of ELECTRO'LIV equipment
either contact the retailer from whom they purchased the appliance, or our after-sales
service on (+33) 05 63 33 91 49 (France).
To avoid disputes arising, please make yourself familiar with the following procedure :
- for equipment submitted to us within the conditions of the guarantee, you pay to send
it to us and we pay the return postage.
- for equipment submitted to us outside of the conditions of the guarantee, but having
been serviced during the previous between-seasons period, you pay to send it to us and
we pay the return postage.
- for equipment which is neither within its guarantee period nor having been serviced
during the previous between-seasons period, you pay to send it to us and the return will
be made at your cost, cash on delivery.
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