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Dell XC Core XC760 Installation And Service Manual

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Dell XC Core XC760
Installation and Service Manual
October 2023

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Summary of Contents for Dell XC Core XC760

  • Page 1 Dell XC Core XC760 Installation and Service Manual October 2023...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell XC Core XC760 overview..................8 Front view of the system..............................8 Left control panel view..............................9 Right control panel view.............................10 Rear view of the system..............................11 Inside the system................................13 Locating the Express Service Code and Service Tag....................16 System information labels..............................
  • Page 4 Installing the system cover............................50 Drive backplane cover...............................51 Removing the drive backplane cover........................51 Installing the drive backplane cover........................52 Air shrouds..................................54 Removing the air shroud............................54 Installing the air shroud..............................54 Removing the GPU air shroud top cover......................55 Installing the GPU air shroud top cover.........................56 Removing the GPU air shroud filler.........................57 Installing the GPU air shroud filler...........................58 Removing the GPU air shroud..........................59...
  • Page 5 Processor and heat sink module..........................100 Removing the processor and heat sink module....................100 Removing the processor............................102 Installing the processor............................104 Installing the processor and heat sink module....................107 Removing the processor............................109 Installing the processor.............................. 111 Expansion cards and expansion card risers........................114 Expansion card installation guidelines........................115 Removing the expansion card risers........................
  • Page 6 NIC indicator codes.................................198 Power supply unit indicator codes..........................199 Drive indicator codes..............................199 Use system diagnostics..............................200 Dell Embedded System Diagnostics........................200 System board diagnostic LED indicators......................201 Enhanced Preboot System Assessment......................201 Chapter 10: Getting help......................202 Recycling or End-of-Life service information......................202 Contacting Dell Technologies............................

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Xc Core Xc760 Overview

    ○ Twelve 3.5-inch SAS or SATA drives ○ Twenty-four 2.5-inch drives Do not install GPUs, network cards, or other PCIe devices on your system that Dell Technologies has not tested or validated. CAUTION: The use of unauthorized or unapproved hardware can damage your system and invalidate the system warranty.

  • Page 9: Left Control Panel View

    Indicates the system health. For more information, see the System health system ID indicator and system ID indicator codes section. For more information about the indicator codes, see the System diagnostics and indicator codes section. Dell XC Core XC760 overview...

  • Page 10: Right Control Panel View

    Direct The iDRAC Direct (Micro-AB USB) port provides access the iDRAC direct (Micro-AB USB) Micro-AB USB features. For more information, see the Integrated Dell Remote port Access Controller User's Guide at https://www.dell.com/poweredgemanuals. Use a USB to micro USB (type AB) cable to configure iDRAC Direct to your laptop or tablet.

  • Page 11: Rear View Of The System

    USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
  • Page 12 USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.

  • Page 13: Inside The System

    Power supply unit (PSU1) PSU1 is the primary PSU of the system. Inside the system This section provides an overview of the internal components of the system, both with and without the expansion risers. Dell XC Core XC760 overview...
  • Page 14 Rear mounting front PERC module Cooling fans Air shroud Memory DIMM sockets Expansion riser 4 Expansion riser 3 Intrusion switch module Power supply unit (PSU2) Power supply unit (PSU1) Rear handle Expansion riser 1 Expansion riser 2 Dell XC Core XC760 overview...
  • Page 15 Figure 8. Inside the system with full length risers and GPU shroud Table 7. Components inside the system with full-length risers and GPU shroud  Item Description Backplane Rear mounting front PERC module Cooling fans GPU air shroud Expansion riser 4 Expansion riser 3 Dell XC Core XC760 overview...

  • Page 16: Locating The Express Service Code And Service Tag

    The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.

  • Page 17: System Information Labels

    Figure 10. Locating the Mini Express Service Tag System information labels The system information labels are located on the back of the XC760 system cover. Figure 11. Memory information Figure 12. Electrical overview Dell XC Core XC760 overview...
  • Page 18 Figure 13. LED behavior Figure 14. Icon legend Figure 15. System tasks Figure 16. Heat sink Figure 17. BOSS-N1 Dell XC Core XC760 overview...

  • Page 19: Rail Sizing And Rack Compatibility Matrix

    Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. The Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix provides the following information: ● Specific details about rail types and their functions ● Rail adjustability range for various types of rack mounting flanges ●...

  • Page 20: Chapter 3: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator and improve the overall availability of Dell Technologies servers. iDRAC alerts you to system issues, helps you to perform remote management, and reduces the need for physical access to the system.

  • Page 21: Log In To Idrac

    Guide. To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699. To access iDRAC using the RACADM command-line protocol, see the https://www.dell.com/idracmanuals. You can also access iDRAC using Redfish API automation tool. For more information, see the...

  • Page 22: Chapter 4: Pre-Operating System Management Applications

    Using the system firmware, you can manage basic settings and features of a system without booting to the operating system. Topics: • Set up the system • Dell Lifecycle Controller • Boot Manager • PXE boot Set up the system Using the System Setup option, you can configure the BIOS settings, iDRAC settings, and device settings of the system.
  • Page 23 Interface to set up and configure the iDRAC parameters by using Unified Extensible Firmware Interface (UEFI). You can also enable or disable various iDRAC parameters. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide. Device Settings Configure the settings for devices such as storage controllers or network cards.
  • Page 24 Memory settings In the BIOS, access Memory Settings to view details. Steps 1. To view the Memory Settings screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then Memory Settings. The following options are available: Table 12.
  • Page 25 Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default. MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. Pre-operating system management applications...
  • Page 26 Depending on the number of installed processors, there might be up to two processor listings. Dell AVX Scaling Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Technology Enter the value from 0 to 12 bins. When the Dell-controlled Turbo feature is enabled, the value that is entered decreases the Dell AVX Scaling Technology frequency.
  • Page 27 Table 14. Dell Controlled Turbo (continued) Option Description Number of cores per Controls the number of enabled cores in each processor. This option is set to All by Processor default. CPU Physical Address Limits the CPU physical address to 46 bits to support older Hyper-V. When enabled, Limit TME-MT is automatically disabled.
  • Page 28 BIOS NVMe Driver This parameter sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default. Pre-operating system management applications...
  • Page 29 Boot settings You can use the Boot Settings screen to set the boot mode to either UEFI or BIOS. You can also specify the boot order. The Boot Settings support only UEFI mode. About this task UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform-related information, boot, and runtime service calls that are available to the operating system and its loader.
  • Page 30 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. For the latest information about supported operating systems, go to www.dell.com/ossupport. Change the boot order If you want to boot from a USB drive or an optical drive, you may have to change the boot order.
  • Page 31 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String> Leave the field empty to use a system-generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag> NVMe-oF Host Id This field specifies a 16-byte value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 32 Table 21. Integrated Devices details (continued) Option Description can enable or disable the front ports dynamically by authorized user without resetting the system. This option is set to All Ports On by default. The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the selection.
  • Page 33 Table 21. Integrated Devices details (continued) Option Description Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration of the PCIe cards that are installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents booting into the operating system or causes delays in system startup.
  • Page 34 In the BIOS, access Serial Communication to view details. About this task The serial port is optional for the Dell XC Core XC760. The Serial Communication option is applicable only if the serial COM port is installed in the system.
  • Page 35 Steps 1. To view the Serial Communication screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then Serial Communication. The following table provides the details of the options available on the Serial Communication screen. Table 23.
  • Page 36 Table 24. System Profile Settings details  Option Description System Profile Sets the system profile. Setting the System Profile option to a mode other than Performance Per Watt (DAPC), has the BIOS automatically set the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Custom by default.
  • Page 37 System security In the BIOS, access System Security to view details. Steps 1. To view the System Security screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then System Security. Table 25. System Security details  Option Description CPU AES-NI...
  • Page 38 Table 27. System Security details (continued) Option Description TME technology. When option is set to Multiple Keys, BIOS enables the TME-MT technology. The default value is Disabled. TME Encryption Bypass Allows the option to bypass the Intel Total Memory Encryption. The default value is Disabled.
  • Page 39 Table 27. System Security details (continued) Option Description If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode. Below are the details of different boot modes available in the Secure Boot Mode option.
  • Page 40 Secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1. Power on or reboot your system. 2. Enter the system password and press Enter. Next steps When Password Status is set to Locked, enter the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
  • Page 41 Access redundant operating system control In the BIOS, access Redundant OS Control to view details. Steps 1. To view the Redundant OS Control screen, power on the system and press F2. 2. Click System Setup Main Menu, System BIOS, and then Redundant OS Control. Table 28.

  • Page 42: Idrac Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 43: Boot Manager

    Launch System Setup Gives users access to the System Setup. Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.

  • Page 44: Chapter 5: Configuration Information

    Config Error: Backplane Error closest match contains something cable CTRS_SRC_SA1 and BP- that is unexpected and does DST_SA1 not match any Dell qualified The elements that are reported in Config Error : SL configuration. HWC8010 errors indicate that an Cable PLANAR_SL7 and element is incorrectly assembled.

  • Page 45: Error Messages

    Table 31. Configuration validation error (continued) Error Description Possible cause and Example recommendations Config iDRAC found a configuration element Missing or damaged cable, device, Config Missing: Float card Missing missing within the closest match or part front PERC/HBA adapter detected. PERC/HBA Missing element or cable is Config Missing : SL reported in HWC8010 error logs.

  • Page 46: Chapter 6: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 47: Before Working Inside Your System

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...

  • Page 48: Optional Front Bezel

    ● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ●...

  • Page 49: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.

  • Page 50: Installing The System Cover

    Figure 21. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 51: Drive Backplane Cover

    Figure 22. Installing the system cover Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the drive backplane cover in the direction of the arrows marked on the drive backplane cover. 2.

  • Page 52: Installing The Drive Backplane Cover

    Figure 23. Removing the drive backplane cover Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
  • Page 53 Figure 24. Installing the drive backplane cover Installing and removing system components...

  • Page 54: Air Shrouds

    Air shrouds Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 55: Removing The Gpu Air Shroud Top Cover

    Figure 26. Installing the air shroud Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1.

  • Page 56: Installing The Gpu Air Shroud Top Cover

    Figure 27. Removing the GPU air shroud top cover Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the tabs on the top cover with the slots on the GPU air shroud. 2.

  • Page 57: Removing The Gpu Air Shroud Filler

    Figure 28. Installing the GPU air shroud top cover Removing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 58: Installing The Gpu Air Shroud Filler

    Figure 29. Removing the GPU air shroud filler Installing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the GPU air shroud top cover.

  • Page 59: Removing The Gpu Air Shroud

    Figure 30. Installing the GPU air shroud filler Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1.

  • Page 60: Installing The Gpu Air Shroud

    Figure 31. Removing the GPU air shroud Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the GPU air shroud top cover.

  • Page 61: Removing The 2 X 2.5-Inch Rear Drive Module Air Shroud

    Figure 32. Installing the GPU air shroud Removing the 2 x 2.5-inch rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1.

  • Page 62: Installing The 2 X 2.5-Inch Rear Drive Module Air Shroud

    Figure 33. Removing the 2 x 2.5-inch rear drive module air shroud Installing the 2 x 2.5-inch rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 63: Cooling Fans

    Figure 34. Installing the 2 x 2.5-inch rear drive module air shroud Cooling fans Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 64: Installing The Cooling Fan Cage Assembly

    Figure 35. Removing the cooling fan cage assembly Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.

  • Page 65: Removing A Cooling Fan

    Figure 36. Installing the cooling fan cage assembly Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: The procedure for removing a standard (STD), high-performance silver grade (HPR SLVR), or high-performance gold grade (HPR GOLD) fan is the same.

  • Page 66: Installing A Cooling Fan

    Figure 37. Removing a cooling fan Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: The procedure to installing a standard (STD), high-performance silver grade (HPR SLVR), or high-performance gold grade (HPR GOLD) fan is the same.

  • Page 67: Removing A 2 X 2.5-Inch Rear Drive Module Cooling Fan

    Figure 38. Installing a cooling fan Removing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the 2 x 2.5-inch rear drive module air shroud.

  • Page 68: Installing A 2 X 2.5-Inch Rear Drive Module Cooling Fan

    Figure 39. Removing a 2 x 2.5-inch rear drive module cooling fan Installing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 69: Drives

    Figure 40. Installing a 2 x 2.5-inch rear drive module cooling fan Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.

  • Page 70: Installing A Drive Blank

    Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 42. Installing a drive blank Removing a drive carrier Prerequisites 1.

  • Page 71: Installing The Drive Carrier

    Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the www.dell.com/ storagecontrollermanuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 72: Removing The Drive From The Drive Carrier

    Figure 44. Installing a drive carrier Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 73: Installing The Drive Into The Drive Carrier

    Figure 45. Removing the drive from the drive carrier Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank Remove the drive carrier. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.

  • Page 74: Identify A Fault Drive

    Figure 46. Installing a drive into the drive carrier Identify a fault drive Due to the replacement of sg_ses with PERCCLI on the CVM, the drive failure indicator will now blink in green instead of amber on HBAs, such as the HBA 355. There is no other functional change. Rear drive module Removing the 2 x 2.5-inch rear drive module Prerequisites...

  • Page 75: Installing The 2 X 2.5-Inch Rear Drive Module

    Figure 47. Removing the 2 x 2.5-inch rear drive module Installing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud.

  • Page 76: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 35. Supported backplane options  System Supported hard drives options 3.5-inch (x 12) SAS or SATA backplane XC Core XC760 2.5-inch (x 24) SAS, SATA, or NVMe backplane Figure 49. 12 x 3.5-inch drive backplane 1. BP_DST_SB1 2. BP_DST_SA1 3.
  • Page 77 Figure 50. 24 x 2.5-inch drive backplane (front view) Figure 51. 24 x 2.5-inch drive backplane (top view) 1. BP_CTRL 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_DST_PA1 (PCIe/NVMe connector) 4. BP_PWR_2 (backplane power and signal cable to system board) 5.

  • Page 78: Removing The Drive Backplane Cover

    11. BP_PWR_1 12. BP_DST_PA2 (PCIe/NVMe connector) 13. BP_DST_PB1 (PCIe/NVMe connector) 14. BP_DST_PA1 (PCIe/NVMe connector) Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 79: Side Wall Brackets

    Figure 54. Installing the drive backplane cover Side wall brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 80: Installing The Side Wall Bracket

    Figure 55. Removing the side wall bracket Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 81: Cable Routings

    Figure 56. Installing the side wall bracket Cable routings Figure 57. Configuration 1: 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC11/12 in Riser 2 Installing and removing system components...
  • Page 82 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 36. 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC11/12 in Riser 2  Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector)
  • Page 83 Figure 59. Configuration 27: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slot and fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 38. 24 x 2.5-inch SAS/SATA with 8 universal slot (SAS/SATA/NVMe) and fPERC (HBA355i  Order From SL1_CPU2_PA1 (signal connector on system...
  • Page 84 Figure 60. Configuration 28: 24 x 2.5-inch SAS/SATA with fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 39. 24 x 2.5-inch SAS/SATA with fPERC (HBA355i)  Order From SIG_PWR_1 (system board power connector)
  • Page 85 Figure 61. Configuration 29: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch with fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 40. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch with fPERC (HBA355i)  Order From SIG_PWR_1 (system board power connector)
  • Page 86 Figure 62. Configuration 30: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 41. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with fPERC (HBA355i)  Order From SIG_PWR_1 (system board power connector)
  • Page 87 Figure 63. Configuration 35: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA) slots and fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 42. 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA) slots and fPERC (HBA355i)  Order From SL1_CPU2_PA1 (signal connector on system...
  • Page 88 Figure 64. Configuration 41: 24 x 2.5-inch (NVMe Gen4) Passive NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 43. 24 x 2.5-inch (NVMe Gen4) Passive  Order From IO_RISER4(CPU2) (Riser 4 connector on system...
  • Page 89 Figure 65. Configuration 42: BOSS-N1 module in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 44. BOSS-N1 module in Riser 1  Order From BOSS_PWR_MB (BOSS power connector on BOSS_PWR (BOSS module power...

  • Page 90: Perc Module

    Figure 66. Configuration 43: BOSS-N1 module in 4 x 2.5-inch rear drive module NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 45. BOSS-N1 module in 4 x 2.5-inch rear drive module  Order From BOSS_PWR_MB (BOSS power connector on...

  • Page 91: Installing The Rear Mounting Front Perc Module

    2. Slide the rear mounting front PERC module to disengage from the connector on the drive backplane. Figure 67. Removing the rear mounting front PERC module Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 92: Removing The Adapter Perc Module

    Figure 68. Installing the rear mounting front PERC module Removing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If required, remove the air shroud remove the GPU air shroud.
  • Page 93 Figure 69. Removing the APERC module 4. If the APERC module is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 94: Installing The Adapter Perc Module

    Installing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud remove the GPU air shroud. 4. If required, remove the drive backplane cover.

  • Page 95: System Memory

    System memory System memory guidelines The XC Core XC760 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor (two memory sockets per channel), 16 memory sockets per processor and 32 memory sockets per system.
  • Page 96 Figure 73. Memory channels Memory channels are organized as follows: Table 46. Memory channels  Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots A1 Slots A7 Slots A3 Slots A5 and Slots A4 and Slots A6 Slots A2 and...

  • Page 97: General Memory Module Installation Guidelines

    Table 47. Supported memory matrix (continued) DIMM type Rank Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMMs per speed channel (DPC) channel (DPC) 32 GB, 64 GB DDR5 (1.1 V), 4800 4800 MT/s 4400 MT/s MT/s 128 GB DDR5 (1.1 V), 4800 4800 MT/s 4400 MT/s...

  • Page 98: Removing A Memory Module

    Table 48. Memory population rules  Processor Memory population Memory population information Single processor A{1}, A{2}, A{3}, A{4}, A{5}, A{6}, 1, 2, 4, 6, 8, 12 or 16 DIMMs are A{7}, A{8}, A{9}, A{10}, A{11}, A{12}, allowed. A{13}, A{14}, A{15}, A{16} Dual processor (Start with processor1.

  • Page 99: Installing A Memory Module

    Figure 74. Removing a memory module Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud.

  • Page 100: Processor And Heat Sink Module

    Figure 75. Installing a memory module Processor and heat sink module This is a service technician replaceable part only. Removing the processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 101 Figure 76. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up. Figure 77. Removing a heat sink Installing and removing system components...

  • Page 102: Removing The Processor

    Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 103 Figure 79. Removing the Xeon Max processor NOTE: Ensure to return the TIM break lever or side lever on the retaining clip back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.

  • Page 104: Installing The Processor

    Figure 81. Removing the Xeon Max retaining clip Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud.
  • Page 105 Figure 82. Installing the retaining clip 3. Align the processor with retaining clip, by using your fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the retaining clip. Figure 83.
  • Page 106 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 84. Applying thermal grease 7.

  • Page 107: Installing The Processor And Heat Sink Module

    NOTE: ● Ensure latching features on retaining clip, and DLC module are aligned during assembly. ● Ensure that the pin 1 indicator on the DLC module is aligned with the pin 1 indicator on the retaining clip before placing the DLC module onto the retaining clip. Figure 86.
  • Page 108 Figure 87. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.

  • Page 109: Removing The Processor

    Figure 88. Set the anti-tilt wires to the locked position and tightening the nuts Removing the processor Prerequisites NOTE: Removing the Xenon Max processor from DLC module is the same as processor and heat sink module (PHM). 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 110 Figure 89. Lift up the TIM break lever NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the DLC module.

  • Page 111: Installing The Processor

    Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
  • Page 112 Figure 92. Press the retaining clip on the four sides 4. If you are using an existing DLC module, remove the thermal grease from the DLC module by using a clean lint-free cloth. 5. Apply the thermal grease syringe in a quadrilateral design on the top of the processor. 6.
  • Page 113 Figure 93. Applying thermal grease 7. For new DLC module, pull and remove the plastic cover from the base of DLC module. Figure 94. Removing the cover 8. Place the DLC module on the processor and press the base of the DLC module until the retaining clip locks onto the DLC module at all the four corners.

  • Page 114: Expansion Cards And Expansion Card Risers

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 115: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 96. Expansion card riser slot connectors 1. Riser 4 2. Riser 3 3. Riser 2 4. Riser 1 Figure 97. Riser 1B 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 116 Figure 98. Riser 1R 1. Slot 1 2. Slot 2 Figure 99. Riser 1R FL 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 117 Figure 100. Riser 1P 1. Slot 2 Figure 101. Riser 1P FL 1. Slot 2 Installing and removing system components...
  • Page 118 Figure 102. Riser 1Q 1. Slot 1 2. Slot 2 Figure 103. Riser 2A 1. Slot 6 2. Slot 3 Installing and removing system components...
  • Page 119 Figure 104. Riser 3A 1. Slot 5 Figure 105. Riser 3A FL 1. Slot 5 Installing and removing system components...
  • Page 120 Figure 106. Riser 3B 1. Slot 4 2. Slot 5 Figure 107. Riser 4P 1. Slot 7 Installing and removing system components...
  • Page 121 Figure 108. Riser 4P - FL 1. Slot 7 Figure 109. Riser 4B 1. Slot 8 2. Slot 7 Installing and removing system components...
  • Page 122 Figure 110. Riser 4Q 1. Slot 7 2. Slot 8 Figure 111. Riser 4R 1. Slot 7 2. Slot 8 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 123 Table 50. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slots Form factor Controlling Slot's electrical risers processor bandwidth/ physical connector Low profile Processor 1 PCIe Gen4 x16 (x16 connector) Low profile Processor 2 PCIe Gen4 x16 (x16 connector) Full height Processor 2 PCIe Gen4 x8 (x16 connector)
  • Page 124 Table 50. Expansion card riser configurations (continued) Configurations Expansion card PCIe Slots Form factor Controlling Slot's electrical risers processor bandwidth/ physical connector Low profile Processor 2 PCIe Gen4 x16 (x16 connector) Full height Processor 2 PCIe Gen4 x8 (x16 connector) Full height Processor 2 PCIe Gen4 x8 (x16 connector)
  • Page 125 Table 51. Configuration 0: No risers (continued) Card type Slot priority Maximum number of cards Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Foxconn (BOSS) Integrated slot Foxconn (Front PERC11 H355) Integrated slot Foxconn (Front PERC11 HBA355i) Integrated slot Table 52.
  • Page 126 Table 52. Configuration 1: R1B+R2A+R3B+R4B (continued) Card type Slot priority Maximum number of cards Broadcom (Emulex) (HBA: FC64) 5, 4, 7, 1, 2 Broadcom (Emulex) (HBA: FC64) 6, 3 Broadcom (Emulex) (HBA: FC32) 5, 4, 7, 1, 2 Broadcom (Emulex) (HBA: FC32) 6, 3 Broadcom (Emulex) (HBA: FC32) 5, 4, 7, 1, 2...
  • Page 127 Table 53. Configuration 3-1: R1P+R2A+R3B+R4P (HL) (continued) Card type Slot priority Maximum number of cards Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot Foxconn (BOSS) Integrated slot Foxconn (Front PERC11 HBA355i) Integrated slot Foxconn (PERC Adapter11 HBA355i) Nvidia (GPU L4) 7, 2 Nvidia (GPU A2)
  • Page 128 Table 53. Configuration 3-1: R1P+R2A+R3B+R4P (HL) (continued) Card type Slot priority Maximum number of cards Intel (NIC: 10Gb) 5, 4, 7, 2 Intel (NIC: 10Gb) 6, 3 Intel (NIC: 10Gb) 5, 4, 7, 2 Intel (NIC: 10Gb) 6, 3 Intel (NIC: 1Gb) 5, 4, 7, 2 Intel (NIC: 1Gb) 6, 3...
  • Page 129 Table 54. Configuration 3-2: R1P+R2A+R3B+R4P (FL) (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: 100Gb) 7, 2 Mellanox (NIC: 100Gb) 6, 3 Broadcom (NIC: 100Gb) 6, 3 Intel (NIC: 100Gb) 7, 2 Intel (NIC: 100Gb) 6, 3 Intel (NIC: 100Gb) 7, 2 Intel (NIC: 25Gb) 7, 2...
  • Page 130 Table 54. Configuration 3-2: R1P+R2A+R3B+R4P (FL) (continued) Card type Slot priority Maximum number of cards Broadcom (NIC: 1Gb) 6, 3 Foxconn (External Adapter) 5, 4, 7, 6, 3, 2 Table 55. Configuration 7: R1Q+R2A+R4Q  Card type Slot priority Maximum number of cards Inventec (VGA) Inventec (Serial) Intel (OCP: 25Gb)
  • Page 131 Table 56. Configuration 11: R1 paddle+R2A+R3B+R4 paddle  Card type Slot priority Maximum number of cards Inventec (VGA) 8, 4 Inventec (Serial) 8, 4 Mellanox (DPU: 25Gb) 5, 4 Inventec (LOM Card) Integrated slot Intel (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Mellanox (OCP: 25Gb) Integrated slot...

  • Page 132: Removing The Expansion Card Risers

    Table 56. Configuration 11: R1 paddle+R2A+R3B+R4 paddle (continued) Card type Slot priority Maximum number of cards Broadcom (NIC: 25Gb) 6, 3 Broadcom (NIC: 10Gb) 5, 4 Broadcom (NIC: 10Gb) 6, 3 Broadcom (NIC: 10Gb) 5, 4, 6, 3 Broadcom (NIC: 10Gb) 5, 4 Broadcom (NIC: 10Gb) 6, 3...
  • Page 133 Steps 1. Loosen the captive screws on the riser and system. 2. Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board. NOTE: The numbers on the image do not depict the exact steps.
  • Page 134 Figure 113. Removing the expansion card riser 3 Figure 114. Removing the expansion card riser 2 Installing and removing system components...
  • Page 135 Figure 115. Removing the expansion card riser 4 3. If the risers are not going to be replaced, install riser blanks, and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 136 Figure 117. Installing the Riser 2 blank Figure 118. Installing the Riser 3 blank Installing and removing system components...

  • Page 137: Installing The Expansion Card Risers

    Install Riser 2 before installing Riser 1 and Riser 3. Install Riser 4 after installing Riser 3. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 138 Figure 120. Removing the Riser 2 blank Figure 121. Removing the Riser 1 blank Installing and removing system components...
  • Page 139 Figure 122. Removing the Riser 3 blank Figure 123. Removing the Riser 4 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
  • Page 140 Figure 124. Installing the expansion card riser 2 Figure 125. Installing the expansion card riser 1 Installing and removing system components...

  • Page 141: Removing Expansion Card From The Expansion Card Riser

    Figure 126. Installing the expansion card riser 3 Figure 127. Installing the expansion card riser 4 Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 142 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud remove the GPU air shroud. Remove the expansion card riser. Steps 1. Tilt the expansion card retention latch lock to open. 2. Pull the card holder before removing the card from the riser. 3.

  • Page 143: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 144 Figure 130. Removing the filler bracket 3. Hold the card by edges, and align the card with the connector on the riser. 4. Insert the card firmly into the expansion card connector until seated. 5. Close the expansion card retention latch. 6.

  • Page 145: Removing The Full Length Expansion Card Risers

    Removing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU air shroud top cover. 4. If applicable, disconnect the cables from the expansion card or system board. NOTE: If BOSS-N1 module is installed, be sure to disconnect the BOSS-N1 power cable and signal cable before removing the Riser 1 cage.
  • Page 146 Figure 132. Removing the expansion card riser (Riser 1) Figure 133. Removing the expansion card riser (Riser 4) 2. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 147: Installing The Full Length Expansion Card Risers

    Figure 134. Installing the Riser 1 blank Figure 135. Installing the Riser 4 blank Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 148 NOTE: Full length risers are supported only in Riser 1 and Riser 4 slot. Install Riser 4 first and then Riser 1. Steps 1. If installed, remove the riser blanks by loosening the captive screws. NOTE: Store the Riser blanks for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 149 b. For Riser 1 connect the GPU power cable to the connector PWR1_B and signal cable to the connector PSU1_SIG on the system board. NOTE: Temporarily unplug and plug the VGA cable for making space to connect Riser 1 GPU power cable to system board.

  • Page 150: Removing A Gpu

    Figure 139. Installing the expansion card riser (Riser 1) Removing a GPU Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. Remove the GPU air shroud top cover.
  • Page 151 Figure 140. Removing GPU from Riser 1 2. To remove the GPU from Riser 4: a. Slide the expansion card latch on the riser. b. Press the tab, and pull the card holder from the riser. c. Tilt the expansion card holder latch on the riser. d.

  • Page 152: Installing A Gpu

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
  • Page 153 NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 143.
  • Page 154 Figure 144. Installing GPU on Riser 1 3. To install the GPU on Riser 4: a. Connect the GPU power cable to the GPU card. b. Align the connector on the GPU with the connector on the riser. c. Insert the GPU into the riser until firmly seated. d.

  • Page 155: Removing R1 And R4 Paddle Cards

    Removing R1 and R4 paddle cards R1 and R4 paddle cards are supported on 24 x 2.5-inch NVMe Gen4 (passive) configuration only. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 156: Installing R1 And R4 Paddle Cards

    Figure 147. Removing the R4 paddle card Installing R1 and R4 paddle cards R1 and R4 paddle cards are supported on 24 x 2.5-inch NVMe Gen4 (passive) configuration only. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 157: Optional Serial Com Port

    Figure 148. Installing the R1 paddle card Figure 149. Installing the R4 paddle card Optional serial COM port This is a service technician replaceable part only. Removing the serial COM port The procedure to remove serial COM port from Riser 3 or 4 is same. Prerequisites 1.
  • Page 158 NOTE: The serial COM port is supported only in slot 4 or slot 8 of the expansion card riser. Steps 1. Loosen the captive screws on the system. 2. Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board.

  • Page 159: Installing The Serial Com Port

    Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 160: Boss-N1 Module

    Figure 153. Connecting the serial COM port BOSS-N1 module Removing the BOSS-N1 module blank The removal of the BOSS-N1 module blank from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 161: Installing The Boss-N1 Module Blank

    Figure 154. Removing the BOSS-N1 module blank Installing the BOSS-N1 module blank The installation of the BOSS-N1 module blank to the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites Follow the safety guidelines listed in the Safety instructions.

  • Page 162: Removing The Boss-N1 Card Carrier Blank

    Removing the BOSS-N1 card carrier blank The removal of the BOSS-N1 card carrier blank from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 163: Removing The Boss-N1 Module

    Figure 157. Installing the BOSS-N1 card carrier blank Removing the BOSS-N1 module The removal of the BOSS-N1 module from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 164 Figure 158. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 NVMe SSD to the BOSS-N1 card carrier. 4. Slide the M.2 NVMe SSD out from the BOSS-N1 card carrier. Figure 159.

  • Page 165: Installing The Boss-N1 Module

    Figure 160. Removing the BOSS-N1 module 8. Pull the blue tag to remove the BOSS-N1 signal cable from the BOSS-N1 module. 9. Remove the BOSS-N1 power cable from the BOSS-N1 module. Figure 161. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module Installing the BOSS-N1 module The installation of the BOSS-N1 module to the Riser 1 and 4 x 2.5-inch rear drive module is similar.
  • Page 166 3. If installed, remove the BOSS module blank. Steps 1. Connect the BOSS-N1 power and signal cables to the connectors on the BOSS-N1 module. Figure 162. Connecting the BOSS-N1 power and signal cables to the BOSS-N1 module 2. Align the BOSS-N1 module at an angle with the controller card module slot. 3.
  • Page 167 8. Using the Phillips #1 screwdriver, secure the M.2 NVMe SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 164. Installing the M.2 NVMe SSD 9. Slide the BOSS-N1 card carrier into the BOSS-N1 module slot. 10.

  • Page 168: System Battery

    System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

  • Page 169: Intrusion Switch

    Figure 167. Installing the system battery Next steps Install the expansion card risers. 2. If applicable, connect the cables to one or more expansion cards. 3. Follow the procedure listed in After working inside your system. 4. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 170: Installing The Intrusion Switch Module

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 168. Removing the intrusion switch module Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 171: Optional Ocp Card

    Figure 169. Installing the intrusion switch module Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.
  • Page 172 Figure 170. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 173: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.

  • Page 174: Power Supply Unit

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation.

  • Page 175: Installing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.

  • Page 176: Trusted Platform Module

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 177: Initializing Tpm For Users

    cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. Steps 1. Locate the TPM connector on the system board. For more information, see system board connectors 2.

  • Page 178: System Board

    4. Save the settings. 5. Restart your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 179: Installing The System Board

    Figure 177. Removing the system board Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label on the Express Service Tag with the iDRAC MAC address label of the replacement system board. 1.

  • Page 180: Restoring The System Using Easy Restore

    Figure 178. Installing the system board Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 181: Lom Card And Rear I/O Board

    Steps 1. Power on the system. 2. To enter the System Setup, press F2. 3. Click Service Tag Settings. 4. Enter the service tag. NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag.

  • Page 182: Installing The Lom Card And Rear I/O Board

    Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. Steps 1. Align the connectors and slots on the LOM card or rear I/O board with the connector and standoffs on the system board. 2.

  • Page 183: Installing The Right Control Panel

    2. Remove the cable cover away from the system. 3. Disconnect the right control panel cable and the VGA cable from the connectors on the system board. 4. Holding the right control panel and VGA cable assembly, slide the right control panel out of the system. NOTE: Observe the routing of the cable assembly as you remove the right control panel from the system.

  • Page 184: Removing The Left Control Panel

    5. Using the Phillips #1 screwdriver, tighten the screws that secure the right control panel and the cable cover to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 182.

  • Page 185: Installing The Left Control Panel

    Figure 183. Removing the left control panel Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. 4.
  • Page 186 Figure 184. Installing the left control panel Installing and removing system components...

  • Page 187: Chapter 7: Upgrade Kits

    The BOSS-N1 module supports up to two M.2 NVMe SSDs. Table 57. BOSS-N1 module kit components  Components in kit Dell XC Core XC760 (quantity) BOSS-N1 controller card module BOSS-N1 card carrier 1 or 2 (Quantity depends on the purchase order.) M.2 NVMe SSD...

  • Page 188: Gpu Kit

    Do not install or use a consumer-grade GPU in Enterprise Server products. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system if Dell has not validated and tested them. If the installation of unauthorized and invalidated hardware causes damage, the system warranty is voided.
  • Page 189 Table 60. VGA port kit  Components Quantity VGA port card Cable Upgrade kits...

  • Page 190: Chapter 8: Jumpers And Connectors

    Jumpers and connectors This topic provides information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable system components and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 191 Table 61. System board jumpers and connectors (continued) Item Connector Description IO_RISER3 (CPU2) Riser 3 B9, B1, B15, B7, B11, B3, B13, B5 DIMM for CPU 2 channels A, B, C, D SL10_PCH_SA1 SATA connector 10 IO_RISER2_A (CPU1) and IO_RISER2_B (CPU2) Riser 2 TPM connector OCP NIC 3.0 connector...

  • Page 192: System Board Jumper Settings

    The warranty does not cover damage due to servicing that Dell has not authorized. Read and follow the safety instructions that are shipped with your product.
  • Page 193 3. Disconnect all the peripherals that are attached to the system. 4. Remove the system cover. 5. Move the jumper on the system board from pins 2 and 4, to pins 4 and 6. NOTE: The existing passwords are not erased until the system boots with the jumper on pins 4 and 6. 6.

  • Page 194: Chapter 9: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. The following section contains information about the chassis LEDs, and the indicator codes for the XC760 system. Topics: • Status LED indicators •...

  • Page 195: System Health And System Id Indicator Codes

    Table 63. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Temperature If the system experiences a Ensure that none of the following conditions exist: indicator thermal error (for example, the ● A cooling fan has been removed or has failed. temperature is out of range or a ●...

  • Page 196: Idrac Direct Led Indicator Codes

    For information about the event and error messages that are generated by the system firmware and agents that monitor system components, go to https://qrl.dell.com/. Click Look Up, Error Code, enter the error code, and then click Look it up. The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

  • Page 197: Viewing Home Screen

    LCD error messages in a simplified description. For information about the event and error messages that are generated by the system firmware and agents that monitor system components, go to qrl.dell.com. Go to Look Up > Error Code, type the error code, and then click Look it up.

  • Page 198: View Menu

    Table 67. Setup menu (continued) Option Description Set home Select the default information to be displayed on the Home screen. View menu When you select an option in the View menu, you must confirm the option before proceeding to the next action. Table 68.

  • Page 199: Power Supply Unit Indicator Codes

    Power supply unit indicator codes AC and DC PSUs have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred. Figure 190. AC PSU status indicator 1. AC PSU handle 2.

  • Page 200: Use System Diagnostics

    Use system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 201: System Board Diagnostic Led Indicators

    Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical support. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.

  • Page 202: Chapter 10: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 203 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

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