Dell EMC XC Core XC650 Installation And Service Manual
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Dell EMC XC Core XC650 Installation And Service Manual

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Dell EMC XC Core XC650
Installation and Service Manual
September 2021

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Summary of Contents for Dell EMC XC Core XC650

  • Page 1 Dell EMC XC Core XC650 Installation and Service Manual September 2021...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell Technologies XC650 system overview..............8 Front view of the system..............................8 Right Control Panel View..............................9 Left control panel view..............................10 Rear view of the system..............................11 Inside the system................................12 Locating the Express Service Code and Service Tag....................13 System information label..............................
  • Page 4 Removing a cooling fan module..........................35 Installing a cooling fan module..........................35 Drives....................................36 Removing a drive blank.............................. 36 Installing a drive blank..............................37 Removing the drive carrier............................37 Installing the drive carrier............................38 Removing the drive from the drive carrier......................39 Installing the drive into the drive carrier........................40 Drive backplane..................................
  • Page 5 VGA module..................................96 Removing the VGA module............................96 Installing the VGA module............................98 Removing the rear VGA port............................ 99 Installing the rear VGA port............................ 100 Power supply unit................................102 Hot spare feature...............................102 Removing a power supply unit..........................103 Installing a power supply unit..........................103 Optional serial COM port...............................
  • Page 6 Power supply unit indicator codes..........................129 Drive indicator codes............................... 131 Using system diagnostics............................... 131 Dell Embedded System Diagnostics........................132 Chapter 9: Getting help......................133 Recycling or End-of-Life service information......................133 Contacting Dell Technologies............................133 Accessing system information by using QRL......................133 Quick Resource Locator for XC Core XC650 system....................

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Technologies Xc650 System Overview

    ● 10 x 2.5-inch drives (with two or four universal slots to support optional NVMe drives) or 10x 2.5-inch NVMe drives only. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support> Browse all Products > Data Center Infrastructure > Storage Adapters &...

  • Page 9: Right Control Panel View

    Drive (10) Enables you to install drives that are supported on your system. For more information about the ports, see the Dell EMC XC Core XC650 Technical Specifications on the product documentation page. Right Control Panel View Figure 2. Right control panel...

  • Page 10: Left Control Panel View

    Indicates the status of the system. For more information, see the Status LED indicators section. System health and system ID Indicates the system health. For more information, see the System health indicator and system ID indicator codes section. Dell Technologies XC650 system overview...

  • Page 11: Rear View Of The System

    This port supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board. NIC port (2) The NIC ports are embedded on the LOM card that is connected to the system board. Dell Technologies XC650 system overview...

  • Page 12: Inside The System

    7. Power supply unit (PSU 1) 8. IDSDM/Internal USB card port (N/A) 9. BOSS S2 module 10. Heat sink for processor 1 11. Memory DIMM socket for processor 1 (A6) 12. Drive backplane 13. fPERC 14. Service Tag Dell Technologies XC650 system overview...

  • Page 13: Locating The Express Service Code And Service Tag

    The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the front of the system that includes system information such as Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. Dell Technologies XC650 system overview...

  • Page 14: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 15 Figure 9. Service information Dell Technologies XC650 system overview...

  • Page 16: Rail Sizing And Rack Compatibility Matrix

    Figure 11. LED behavior, configuration and layout, express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
  • Page 17 ● Rail adjustability range for various types of rack mounting flanges. ● Rail depth with and without cable management accessories. ● Types of racks supported for various types of rack mounting flanges. Dell Technologies XC650 system overview...

  • Page 18: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 19: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.

  • Page 20: Options To Download Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to https://www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 21 3. On the displayed product page, click Drivers & Downloads. On the Drivers & Downloads page, all drivers that are applicable to the system are displayed. 4. Download the drivers to a USB drive, CD, or DVD. Initial system setup and configuration...

  • Page 22: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 23: Error Messages

    Table 8. Configuration validation error (continued) Error Description Possible cause and Example recommendations error logs. Install the missing element (cable, riser, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check.

  • Page 24: Chapter 5: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 25: Before Working Inside Your System

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. NOTE: While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system;...

  • Page 26: Optional Front Bezel

    ● Wrist grounding strap connected to the ground ● ESD mat You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 27: Installing The Front Bezel

    Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package.

  • Page 28: Installing The System Cover

    Steps 1. Using a 1/4-inch flat head or a Phillips #2 screwdriver rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 14. Removing the system cover Next steps Replace the system cover.

  • Page 29: Drive Backplane Cover

    Figure 15. Installing the system cover Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the drive backplane cover. 2.

  • Page 30: Installing The Drive Backplane Cover

    Figure 16. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
  • Page 31 Figure 17. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 32: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 33: Installing The Air Shroud

    Figure 19. Removing the air shroud from the rear drive module Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 34 Figure 20. Installing the air shroud 3. For the air shroud on the rear drive module, lower the air shroud into the rear drive module until it is firmly seated. Figure 21. Installing the air shroud on the rear drive module Next steps 1.

  • Page 35: Cooling Fan Module

    Cooling fan module Removing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud. Steps Holding the orange and black edges on the fan module, lift the cooling fan module to disconnect from the connector on the system board.

  • Page 36: Drives

    3. If installed, remove the air shroud. Steps 1. Align and place the fan module connector horizontally with the connector on the system board. NOTE: The procedure to remove standard (STD), high performance silver grade (HPR SLVR), or high performance gold grade (HPR Gold) dual cooling fan modules are same.

  • Page 37: Installing A Drive Blank

    Figure 24. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 25.

  • Page 38: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 39: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2.

  • Page 40: Installing The Drive Into The Drive Carrier

    Figure 28. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 41: Drive Backplane

    Figure 29. Installing a drive into the drive carrier Next steps Install the drive carrier. Drive backplane Drive backplane connectors Depending on your system configuration, the drive backplanes supported are listed here: Table 11. Supported backplane options System Supported hard drives options XC Core XC650 2.5-inch (x10) SAS, SATA or NVMe backplane Figure 30.

  • Page 42: Removing The Drive Backplane

    Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.

  • Page 43: Installing The Drive Backplane

    Figure 31. Removing the drive backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.

  • Page 44: Rear Mounting Front Perc Module

    Figure 32. Installing the drive backplane 3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Tighten the captive screw on the cable guiding latch. Next steps Install all of the drives.

  • Page 45: Installing The Front Mounting Front Perc Module

    Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 2. Pull the front PERC module to disengage from the connector on the drive backplane. 3. Tilt and lift the front PERC module out of the system. NOTE: The numbers on the image do not depict the exact steps.

  • Page 46: Removing The Rear Mounting Front Perc Module

    3. Press the front PERC module connector with the connector on the drive backplane until firmly seated. 4. Using a Phillips #2 screwdriver, tighten the captive screws on the front PERC module. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 34.

  • Page 47: Installing The Rear Mounting Front Perc Module

    Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on the front PERC module. 2. Slide the front PERC module to disengage from the connector on the drive backplane. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 35.
  • Page 48 3. Using a Phillips #2 screwdriver, tighten the captive screws on the front PERC module. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 36. Installing the rear mounting front PERC module Next steps Install the drive backplane.

  • Page 49: Cable Routing

    Cable routing Figure 37. Control panels and intrusion switch Table 12. Control panels, BOSS S2 and VGA cabling From Left control panel connector Left control panel (LCP) Right control panel connector Right control panel (RCP) Front VGA connector VGA on RCP BOSS_CARD_PWR (BOSS S2 module power connector on BOSS_PWR (BOSS S2 module power connector on BOSS S2 system board)
  • Page 50 Figure 38. 10 x 2.5-inch SAS with fPERC Table 13. 10 x 2.5-inch SAS with fPERC From SIG_PWR_1 (system board power connector) BP_PWR (backplane power connector) CTRL_DST_PA1 (fPERC input connector) SL3_CPU1_PB2 (Signal connector on system board) CTRL_SRC_PA1 ( fPERC output connector) DST_PA3 (backplane signal connector) Figure 39.

  • Page 51: System Memory

    Table 14. 10 x 2.5-inch NVMe and 2 x 2.5-inch NVMe From SL1_CPU2_PB1 (Signal connector on system board) DST_PA1 (backplane signal connector) SL2_CPU2_PA1 (Signal connector on system board) DST_PB1 (backplane signal connector) SL3_CPU1_PB2 (Signal connector on system board) DST_PA2 (backplane signal connector) SL4_CPU1_PA2 (Signal connector on system board) DST_PB2 (backplane signal connector) PADDLE R1d (Paddle R1d connector on system board)
  • Page 52 Figure 40. Memory channels Memory channels are organized as follows: Table 15. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 Slots A5 Slots A3 Slots A7 Slots A2 and Slots A6 Slots A4 and Slots A8 and...

  • Page 53: General Memory Module Installation Guidelines

    Table 15. Memory channels (continued) Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots B1 Slots B5 Slots B3 Slots B7 Slots B2 and Slots B6 Slots B4 and Slots B8 and and B9 and B13 and B15...

  • Page 54: Intel Persistent Memory 200 Series (Bps) Installation Guidelines

    ● Populate Intel Persistent Memory 200 series (BPS) in DIMM slot 1, unless Intel Persistent Memory 200 series (BPS) is the only DIMM in that channel, and then populate in DIMM slot 0. For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell EMC Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/...
  • Page 55 Table 18. Supported Intel Persistent Memory 200 series (BPS) for dual processor configurations Configuration Description per Memory population rules processor RDIMMs or LRDIMMs Intel Persistent Memory 200 series (BPS) Configuration 1 4 x RDIMMs, 4 x Intel Processor1 {A1, 2, 3, 4} Processor1 {A5, 6, 7 ,8} Persistent Memory 200 Processor2 {B1, 2, 3, 4}...
  • Page 56 Table 19. Intel Persistent Memory 200 series (BPS) Configuration 1 - 4 x RDIMMs/ LRDIMMs, 4 x Intel Persistent Memory 200 series (BPS) per processor (continued) Total No of Total No of 1 R/LRDIMM 1 Intel Total Standard Total PM Supported RDIMMs/ Intel Persistent...
  • Page 57 Table 21. Intel Persistent Memory 200 series (BPS) Configuration 3 - 8 x RDIMMs/ LRDIMMs, 1 x Intel Persistent Memory 200 series (BPS) per processor (continued) Total No of Total No of 1 R/LRDIMM 1 Intel Total Standard Total PM Supported Modes RDIMMs / Intel...

  • Page 58: Removing A Memory Module

    Table 23. Intel Persistent Memory 200 series (BPS) Configuration 5 - 8 x RDIMMs/ LRDIMMs, 8 x Intel Persistent Memory 200 series (BPS) per processor (continued) Total No of Total No of 1 R/LRDIMM 1 Intel Total Standard Total PM Supported Modes RDIMMs / Intel...

  • Page 59: Installing A Memory Module

    NOTE: DIMM blanks to be removed for partial configurations with EXT heat sink having CPU TDP > 165 W. Steps 1. Locate the appropriate memory module socket. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open.
  • Page 60 CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. If a memory module is installed in the socket, remove it. NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3.

  • Page 61: Processor And Heat Sink Module

    Processor and heat sink module Removing the processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.

  • Page 62: Removing The Processor From The Processor Heat Sink Module

    Figure 44. Removing a processor and heat sink module Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor from the processor heat sink module Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.

  • Page 63: Installing The Processor

    Figure 45. Lift up the TIM break lever 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink. NOTE: Ensure to return the TIM break lever back to its original position.
  • Page 64 Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Place the processor carrier on top of the processor that is in the processor tray aligning pin 1 indicator on the processor. NOTE: Ensure the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
  • Page 65 Figure 48. Press the carrier on the four sides 4. If you are using an existing heat sink, remove the thermal grease on the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the bottom of the heat sink.
  • Page 66 Figure 50. Remove the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the carrier locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.

  • Page 67: Installing The Processor Heat Sink Module

    Figure 51. Installing the heat sink onto the processor Next steps Install the processor heat sink module. 2. If removed, install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board.
  • Page 68 Figure 52. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx #T30 screwdriver, tighten the screws (8 in-lbf) on the heat sink in the below sequence: a.

  • Page 69: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at https:// www.dell.com/poweredgemanuals.
  • Page 70 1. Slot 3 The XC650 supports the following riser configurations: Table 26. Riser configuration 0-1: R2A + R3A Card type Slot priority Storage Dell External PERC Adapter Foxconn (fPERC) Integrated slot Inventec (fPERC) Integrated slot Dell BOSS S2 Module Integrated slot...
  • Page 71 Integrated slot Others Inventec (VGA) Inventec (Serial) Table 27. Riser configuration 0-2: R2A + R3A Card type Slot priority Storage Dell External PERC Adapter 2, 1, 3 Foxconn (fPERC) Integrated slot Inventec (fPERC) Integrated slot Dell BOSS S2 Module Integrated slot...

  • Page 72: Removing The Expansion Card Risers

    Inventec (VGA) Inventec (Serial) Table 28. Riser configuration 4: R2A + R3A + R1D Paddle card Card type Slot priority Storage Dell External PERC Adapter 2, 1, 3 Foxconn (fPERC) Integrated slot Inventec (fPERC) Integrated slot Dell BOSS S2 Module...
  • Page 73 Steps 1. For Riser 1, press the blue tab and holding the edges lift the expansion card riser from the riser connector on the system board. Figure 57. Removing the expansion card riser (Riser 1) 2. For Riser 2 and liquid cooling Riser 2, press the blue button on the riser, and holding the touch points lift the expansion card riser from the riser connector on the system board.
  • Page 74 Figure 59. Removing the expansion card riser (Riser 3) 4. For Riser 4, press the blue tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 60. Removing the expansion card riser (Riser 4) Installing and removing system components...

  • Page 75: Installing The Expansion Card Risers

    Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If removed, install the expansion cards into the expansion card risers.
  • Page 76 Figure 62. Installing the expansion card riser (Riser 2) Figure 63. Installing the expansion card riser (Riser 3) Installing and removing system components...

  • Page 77: Removing Expansion Card From The Expansion Card Riser

    Figure 64. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 78 Figure 65. Removing expansion card from the expansion card riser 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. Installing and removing system components...
  • Page 79 Figure 66. Installing the filler bracket Next steps Replace an expansion card into the expansion card riser. Installing and removing system components...

  • Page 80: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 81 Figure 67. Removing the filler bracket 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 82: Removing The R1 Paddle Cards

    Figure 68. Installing expansion card into the expansion card riser NOTE: Push the card holder to hold the full length card in the riser. Next steps 1. If applicable, connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system.

  • Page 83: Installing R1 Paddle Card

    Figure 69. Removing the R1 paddle card Next steps Replace the paddle cards. Installing R1 paddle card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the air shroud.

  • Page 84: Intrusion Switch Module

    Figure 70. Installing the R1 paddle card Next steps 1. Connect the paddle card cables to the drive backplane 2. Insert the paddle card cable into the side wall bracket. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 85: Installing The Intrusion Switch Module

    Figure 71. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 86: Boss S2 Module

    Figure 72. Installing the intrusion switch module Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. BOSS S2 module Removing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 87 Figure 73. Removing the BOSS S2 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS S2 card carrier. 4. Slide the M.2 SSD out and up from the BOSS S2 card carrier. Figure 74.
  • Page 88 Figure 75. Removing the BOSS S2 module 7. Remove the BOSS power cable and BOSS signal cable from the BOSS S2 controller card module. Figure 76. Removing the BOSS power cable and BOSS signal cable 8. Using the Phillips #1 screwdriver, remove the M3 x 0.5 x 4.5 mm screw that secures the BOSS cover on the BOSS S2 controller card module.

  • Page 89: Installing The Boss S2 Controller Card

    Figure 77. Removing the BOSS cover Next steps Replace the BOSS S2 controller card module Installing the BOSS S2 controller card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 90 Figure 78. Installing the BOSS cover 2. Connect the BOSS power cable and BOSS signal cable to the BOSS S2 module. Figure 79. Connecting the BOSS power cable and BOSS Signal cable to the BOSS S2 module NOTE: Bend the power cable and then twist it together with signal cable. 3.
  • Page 91 Figure 80. Installing the BOSS S2 module 5. Align the M.2 SSD at an angle with the BOSS S2 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS S2 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS S2 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 81.

  • Page 92: Optional Ocp Card

    Figure 82. Installing the BOSS S2 card carrier Next steps 1. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 93: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Open the blue latch on the system board.

  • Page 94: System Battery

    Figure 84. Installing the OCP card Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.
  • Page 95 Figure 85. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 86.

  • Page 96: Optional Internal Usb Card

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f.
  • Page 97 Figure 87. Removing the VGA module Next steps Replace the VGA module. Installing and removing system components...

  • Page 98: Installing The Vga Module

    Installing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, remove the front bezel. Remove the backplane cover. 5. If installed, remove the air shroud.

  • Page 99: Removing The Rear Vga Port

    Figure 88. Installing the VGA module Next steps 1. Route the VGA cable, close the cable latch, and connect the VGA cable to the connector on the system board. 2. Route and connect the right control panel cable. 3. If removed, install the air shroud.

  • Page 100: Installing The Rear Vga Port

    Figure 89. Removing the VGA port 3. If the VGA module is not going to be replaced, install a filler bracket and close the card retention latch. Figure 90. Installing the filler bracket Next steps Replace the rear VGA module or install the riser blank.
  • Page 101 NOTE: For more information about how to remove the filler bracket, see the Removing the expansion card from the expansion card riser topic. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 102: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy.

  • Page 103: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 104: Optional Serial Com Port

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Optional serial COM port...
  • Page 105 Figure 95. Removing the serial COM port 4. If the serial COM port is not going to be replaced, install a filler bracket. 5. Close the card retention latch. Installing and removing system components...

  • Page 106: Installing The Serial Com Port

    Figure 96. Installing the filler bracket Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Lift the expansion card riser and disconnect the serial COM port cable from the connector on the rear I/O board.
  • Page 107 Figure 97. Removing the filler bracket 2. Slide the serial COM port into the expansion card riser. 3. Connect the serial COM port cable to the serial port. 4. Close the expansion card retention latch. 5. Connect the serial COM port cable to the connector on the rear I/O board. NOTE: The numbers on the image do not depict the exact steps.

  • Page 108: System Board

    Figure 98. Installing the serial COM port Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 109: Installing The System Board

    f. IDSDM module (if installed) Internal USB card (if installed) OCP card (if installed) Power supply units (PSU) Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system.
  • Page 110 Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.

  • Page 111: Restoring The System Using Easy Restore

    Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 112: Initializing Tpm For Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 113: Lom And Rear Io Card

    LOM and rear IO card Removing the rear Input Output card and LOM card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the system board. Steps 1.

  • Page 114: Control Panel

    Steps 1. Align the connectors and slots on RIO card and LOM card with the connector and standoffs on the system board. 2. Press the RIO card and LOM card until firmly seated on the system board connector. 3. Using a Phillips #2 screwdriver, secure the RIO card and LOM card to the system board with the two screws. NOTE: The procedure to remove RIO on liquid cooling configuration is same.

  • Page 115: Installing The Right Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 104. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 116: Removing The Left Control Panel

    Figure 105. Installing the right control panel Next steps Install the drive backplane cover. 2. If applicable, install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 117: Installing The Left Control Panel

    Figure 106. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 118 Figure 107. Installing the left control panel Next steps Install the drive backplane cover. 2. If applicable, install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 119: Chapter 6: Upgrade Kits

    Upgrade kits The table lists the available After Point Of Sale [APO$] kits. Kits Part Related links to service instructions Number Hard drives Installing the drive Hard drvies SSD Installing the drive into the carrier Network cards (standard PCIe Installing the LOM card and rear I/O board adapter LP/FH) Network cards (OCP) Installing the OCP card...

  • Page 120: Chapter 7: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
  • Page 121 Table 29. System board jumpers and connectors (continued) Item Connector Description B11, B3, B15, B7, B9, B1, B13, B5 DIMM for processor 2 channels A, B, C, SL5_PCH_SA3_PA3 SATA Connector 5 IO_RISER2 (CPU2) Riser 2 OCP NIC 3.0 connector OCP NIC 3.0 connector J_TPM TPM connector LOM connector...

  • Page 122: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 123: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...

  • Page 124: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...

  • Page 125: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. https://www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 126: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 127: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 128: Setup Menu

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 129: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 112.
  • Page 130 Table 41. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green Indicates that the firmware of the PSU is being updated.

  • Page 131: Drive Indicator Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 132: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...

  • Page 133: Chapter 9: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 134: Quick Resource Locator For Xc Core Xc650 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 135: Chapter 10: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 136 Methods to download firmware and drivers section in this document. Managing your system For information about systems management https://www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, https://www.dell.com/openmanagemanuals >...

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