Dell EMC Core XC750 Installation And Service Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. EMC Core XC750
  6. Installation and service manual

Dell EMC Core XC750 Installation And Service Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Dell EMC Core XC750
Installation and Service Manual
September 2021
Rev. 1.0

Advertisement

Table of Contents
loading

Related Manuals for Dell EMC Core XC750

Summary of Contents for Dell EMC Core XC750

  • Page 1 Dell EMC Core XC750 Installation and Service Manual September 2021 Rev. 1.0...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: System overview......................8 Front view of the system..............................8 Left control panel view..............................9 Right control panel view..............................11 Rear view of the system..............................11 Inside the system ................................15 Locating the Express Service Code and Service Tag....................17 System information label..............................
  • Page 4 Installing the GPU air shroud............................ 38 Removing the GPU air shroud top cover.......................39 Installing the GPU air shroud top cover.........................40 Removing the GPU air shroud filler......................... 41 Installing the GPU air shroud filler...........................42 Removing the rear drive module air shroud......................43 Installing the rear drive module air shroud......................
  • Page 5 Expansion cards and expansion card risers........................ 95 Expansion card installation guidelines........................96 Removing the expansion card risers........................111 Installing the expansion card risers........................115 Removing expansion card from the expansion card riser................120 Installing an expansion card into the expansion card riser................121 Removing the full length expansion card risers....................123 Installing the full length expansion card risers....................125 Removing a GPU................................
  • Page 6 Drive indicator codes..............................180 Using system diagnostics............................... 181 Dell Embedded System Diagnostics........................181 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........181 Running the Embedded System Diagnostics from Boot Manager..............181 System diagnostic controls............................181 Chapter 9: Getting help......................183 Recycling or End-of-Life service information......................

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: System Overview

    ● Up to 12 x 3.5-inch, or 24 x 2.5-inch, or 2 x 2.5-inch (rear), SAS, SATA, or NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support...

  • Page 9: Left Control Panel View

    Quick Sync 2 with OpenManage Mobile (OMM) aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/ idracmanuals Drive Enables you to install drives that are supported on your system.
  • Page 10 You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 11: Right Control Panel View

    (Micro-AB USB) Direct Micro-AB features. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals NOTE: You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. Cable length should not exceed 3 feet (0.91 meters).
  • Page 12 For more information about the PSU configurations, see the XC Core XC750 Technical Specifications on product documentation page. VGA port For more information about the VGA, see the Dell EMC XC Core XC750 Technical Specifications on product documentation page. USB 3.0 port (1) This port is USB 3.0-compliant.
  • Page 13 USB 3.0 port (1) This port is USB 3.0-compliant. iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User's Guide at www.dell.com/poweredgemanuals. System identification Press the system ID button: button ● To locate a particular system within a rack.
  • Page 14 USB 3.0 port (1) This port is USB 3.0-compliant. iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User's Guide at www.dell.com/poweredgemanuals. System identification Press the system ID button: button ● To locate a particular system within a rack.

  • Page 15: Inside The System

    Inside the system Figure 9. Inside the system 1. Handle 2. BOSS S2 module bay 3. Riser 1 4. Power supply unit (PSU 1) 5. Riser 2 cage 6. System board 7. Air shroud 8. Cooling fan 9. Drive backplane cover 10.
  • Page 16 Figure 10. Inside the system with full length risers and GPU shroud 1. Handle 2. BOSS S2 module bay 3. Riser 1 4. GPU air shroud top cover 5. GPU air shroud 6. Cooling fan 7. Drive backplane 8. Service tag 9.

  • Page 17: Locating The Express Service Code And Service Tag

    Figure 11. Inside the system with liquid cooling module 1. Handle 2. Power supply unit (PSU 1) 3. Riser 2 4. System board 5. Memory DIMM sockets 6. Liquid cooling module 7. Cooling fan 8. Drive backplane 9. Service tag 10.

  • Page 18: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 19 Figure 13. Service information Figure 14. Memory information and system board connectors System overview...
  • Page 20 Figure 15. LED behavior Figure 16. Icon legend Figure 17. Configuration and layout for 2.5-inch drive system Figure 18. Configuration and layout for 3.5-inch drive system System overview...
  • Page 21 Figure 19. System tasks Figure 20. Heat sink Figure 21. BOSS S2 Figure 22. Express service tag System overview...

  • Page 22: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 23: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 24: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals.

  • Page 25: Options To Download Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to https://www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 26: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 27: Error Messages

    Table 11. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management sideband Comm Error: Backplane to iDRAC using the management interface communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists.

  • Page 28: Chapter 5: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 29: After Working Inside Your System

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. NOTE: While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system;...

  • Page 30: Optional Front Bezel

    ● Wrist grounding strap connected to the ground ● ESD mat You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 31: Installing The Front Bezel

    Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package.

  • Page 32: Installing The System Cover

    Steps 1. Using a 1/4-inch flat head or a Phillips #2 screwdriver, rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 25. Removing the system cover Next steps Replace the system cover.

  • Page 33: Drive Backplane Cover

    Figure 26. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 34: Installing The Drive Backplane Cover

    Figure 27. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Steps 1.
  • Page 35 Figure 28. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 36: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 37: Removing The Gpu Air Shroud

    2. Lower the air shroud into the system until it is firmly seated. Figure 30. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 38: Installing The Gpu Air Shroud

    Figure 31. Removing the GPU air shroud Next steps Replace the GPU air shroud. Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the full length expansion card risers.

  • Page 39: Removing The Gpu Air Shroud Top Cover

    Figure 32. Installing the GPU air shroud Next steps 1. Follow the procedure listed in After working inside your system. Install the full length expansion card risers. Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 40: Installing The Gpu Air Shroud Top Cover

    Figure 33. Removing the GPU air shroud top cover Next steps Replace the GPU air shroud top cover. Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Steps 1.

  • Page 41: Removing The Gpu Air Shroud Filler

    Figure 34. Installing the GPU air shroud top cover Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 42: Installing The Gpu Air Shroud Filler

    Figure 35. Removing the GPU shroud filler Next steps Replace the GPU air shroud filler. Installing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the GPU air shroud top cover.

  • Page 43: Removing The Rear Drive Module Air Shroud

    Figure 36. Installing the GPU shroud filler Next steps 1. If required, install the full length expansion card risers. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system. Removing the rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed.

  • Page 44: Installing The Rear Drive Module Air Shroud

    Figure 37. Removing the rear drive module air shroud Next steps Replace the rear drive module air shroud. Installing the rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Steps 1.

  • Page 45: Cooling Fan Module

    Next steps 1. Follow the procedure listed in After working inside your system. Cooling fan module Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3.

  • Page 46: Removing A Cooling Fan

    Steps 1. Holding the blue release lever of the cooling fan cage, align the guide rails with the guides on the system. 2. Lower the cooling fan cage assembly into the system until seated firmly. 3. Lower the blue release lever and press to lock the cooling fan cage assembly into the system. Figure 40.

  • Page 47: Installing A Cooling Fan

    Figure 41. Removing a cooling fan Next steps Replace a cooling fan.. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system NOTE: The procedure to install standard (STD), high-performance silver grade (HPR SLVR), or high-performance gold grade (HPR GOLD) fan is same.

  • Page 48: Removing A Rear Drive Module Cooling Fan

    Figure 42. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside your system. Removing a rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the rear drive module air shroud.

  • Page 49: Installing A Rear Drive Module Cooling Fan

    Figure 43. Removing a rear drive module cooling fan Next steps Replace the rear drive module cooling fan. Installing a rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the rear drive module air shroud.

  • Page 50: Side Wall Bracket

    Next steps Replace the rear drive module air shroud. 2. Follow the procedure listed in After working inside your system. Side wall bracket Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1.

  • Page 51: Installing The Side Wall Bracket

    Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 52: Drives

    4. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.

  • Page 53: Removing The Drive Carrier

    Figure 48. Installing a drive blank Next steps 1. If removed, install the front bezel. Removing the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator blinks while the drive is powering off.

  • Page 54: Installing The Drive Carrier

    Figure 49. Removing a drive carrier Next steps Replace a drive carrier drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 55: Removing The Drive From The Drive Carrier

    Figure 50. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 56: Installing The Drive Into The Drive Carrier

    Figure 51. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank. Steps 1.

  • Page 57: Rear Drive Module

    Figure 52. Installing a drive into the drive carrier Next steps Install the drive carrier. Rear drive module Removing the 4 x 2.5-inch rear drive module Prerequisites 1. If required, Remove the air shroud. Remove the drives. NOTE: If the BOSS S2 module is installed, be sure to disconnect the BOSS S2 power cable and signal cable before removing the 4 x 2.5-inch rear drive module.

  • Page 58: Installing The 4 X 2.5-Inch Rear Drive Module

    Figure 53. Removing the 4 x 2.5-inch rear drive module Installing the 4 x 2.5-inch rear drive module Steps 1. Align and lower the rear drive module with the guide on the system board. 2. Using a Phillips #2 screwdriver, tighten the captive screws that secures the rear drive module into the system. Installing and removing system components...

  • Page 59: Removing The 2 X 2.5-Inch Rear Drive Module

    Figure 54. Installing the 4 x 2.5-inch rear drive module Next steps 1. Connect all the cables to the rear drive module. Install the drives. 3. If removed, install the BOSS S2 module. 4. If removed, install the air shroud. Removing the 2 x 2.5-inch rear drive module Prerequisites 1.

  • Page 60: Installing The 2 X 2.5-Inch Rear Drive Module

    Figure 55. Removing the 2 x 2.5-inch rear drive module Next steps Replace the 2 x 2.5-inch rear drive module. Installing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3.

  • Page 61: Drive Backplane

    Figure 56. Installing the 2 x 2.5-inch rear drive module Next steps 1. Connect all the cables to the rear drive module. Install the drives. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.
  • Page 62 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. BP_DST_PA1 (PCIe/NVMe connector) 4. BP_ DST_PB1 (PCIe/NVMe connector) 5. BP_ DST_PA2 (PCIe/NVMe connector) 6. BP_PWR_1 (backplane power and signal cable to system board) 7. BP_DST_PB2 (PCIe/NVMe connector) Figure 58. 12x 3.5-inch drive backplane 1.

  • Page 63: Removing The Drive Backplane

    Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.

  • Page 64: Installing The Drive Backplane

    Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.

  • Page 65: Cable Routing

    Cable routing Figure 63. 12x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 1 and optional BOSS S2 module Table 15. 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 1 and optional BOSS S2 module From SIG_PWR_1 (system board power connector)
  • Page 66 Figure 64. 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 2 Table 16. 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 2 From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) APERC_CTRL_SRC_SA1 (adapter PERC controller BP_DST_SA1 (backplane signal connector) connector)
  • Page 67 Table 17. 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch NVMe with APERC in Riser 2 From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) APERC_CTRL_SRC_SA1 (adapter PERC controller BP_DST_SA1 (backplane signal connector) connector) APERC_CTRL_SRC_SB1 (adapter PERC controller BP_DST_SB1 (backplane signal connector) connector) SIG_PWR_0 (system board power connector) BP_PWR_1 (rear backplane power connector)
  • Page 68 Figure 67. 8 x 2.5-inch SAS with NVMe and fPERC Table 19. 8 x 2.5-inch SAS with NVMe and fPERC From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1_CPU2_PB1 (signal connector on system board) BP_DST_PA1 (backplane signal connector) SL2_CPU2_PA1 (signal connector on system board) BP_DST_PB1 (backplane signal connector) SL3_CPU1_PB2 (signal connector on system board) and...
  • Page 69 Table 20. 16 x 2.5-inch SAS/SATA with fPERC and Riser 1C From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SB1 (fPERC controller connector) BP_DST_SB1 (backplane signal connector) and BP_DST_PB1 (backplane signal connector) SL1_CPU2_PB1 (signal connector on system board) CTRL_DST_PA1 (fPERC input connector) SL3_CPU1_PB2 (signal connector on system board) and Riser 1C (signal connector from Riser 1C)
  • Page 70 Figure 70. 24 x 2.5-inch SAS/SATA with expander, fPERC, and Riser 1C Table 22. 24 x 2.5-inch SAS/SATA with expander, fPERC, and Riser 1C From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SB1 (fPERC controller connector) DST_SB1 (backplane expander signal connector) SL1_CPU2_PB1 (signal connector on system board) CTRL_DST_PA1 (fPERC input connector) SIG_PWR_2 (system board power connector)
  • Page 71 Table 23. 24 x 2.5-inch SAS/SATA (8 universal + 16 SAS) with expander and fPERC From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SB1 (fPERC controller connector) DST_SB1 (backplane signal connector) SL3_CPU1_PB2 (signal connector on system board) CTRL_DST_PA1 (fPERC input connector) SL1_CPU2_PB1 (signal connector on system board) BP_DST_PA1 (backplane signal connector) SL2_CPU2_PA1 (signal connector on system board)

  • Page 72: Perc Module

    Figure 73. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS with expander and fPERC Table 25. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS with expander and fPERC From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SB1 (fPERC controller connector) DST_SB1 (backplane expander signal connector) SIG_PWR_2 (system board power connector)

  • Page 73: Installing The Rear Mounting Front Perc Module

    Figure 74. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover.

  • Page 74: Removing The Adapter Perc Module

    Figure 75. Installing the rear mounting front PERC module Next steps 1. If removed, install the drive backplane. 2. If installed, install the air shroud install the GPU air shroud. Install the drive backplane cover. 4. Follow the procedure listed in After working inside your system.
  • Page 75 Figure 76. Removing the APERC module 4. If the APERC module is not going to be replaced, install a filler bracket and close the card retention latch. Figure 77. Installing the filler bracket Next steps Replace the APERC module. Installing and removing system components...

  • Page 76: Installing The Adapter Perc Module

    Installing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the expansion card risers. 4. If installing a new APERC module, unpack it and prepare the module for installation. NOTE: For instructions, see the documentation accompanying the card.

  • Page 77: System Memory

    Figure 79. Installing the APERC module Next steps 1. Connect the cables to the APERC module. Install the expansion card riser. 3. Follow the procedure listed in After working inside your system. System memory System memory guidelines The XC Core XC750 system supports DDR4 registered DIMMs (RDIMMs), Load Reduced DIMM (LRDIMMs), and Intel Persistent Memory 200 series (BPS).
  • Page 78 Figure 80. Memory channels Memory channels are organized as follows: Table 26. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 Slots A5 Slots A3 Slots A7 Slots A2 and Slots A6 Slots A4 and Slots A8 and...

  • Page 79: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 80 ● Populate Intel Persistent Memory 200 series (BPS) in DIMM slot 1, unless Intel Persistent Memory 200 series (BPS) is the only DIMM in that channel and then populate in DIMM slot 0. For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell EMC Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/...
  • Page 81 NOTE: There are limited configurations available for dual socket servers with only one processor populated. Table 30. Intel Persistent Memory 200 series (BPS) Configuration 1 - 4 x RDIMMs/ LRDIMMs, 4 x Intel Persistent Memory 200 series (BPS) per processor Total No of Total No of 1 R/LRDIMM...
  • Page 82 Table 32. Intel Persistent Memory 200 series (BPS) Configuration 3 - 8 x RDIMMs/ LRDIMMs, 1 x Intel Persistent Memory 200 series (BPS) per processor Total No of Total No of 1 R/LRDIMM 1 Intel Total Standard Total PM Supported Modes RDIMMs / Intel capacity (GB)
  • Page 83 Table 34. Intel Persistent Memory 200 series (BPS) Configuration 5 - 8 x RDIMMs/ LRDIMMs, 8 x Intel Persistent Memory 200 series (BPS) per processor Total No of Total No of 1 R/LRDIMM 1 Intel Total Standard Total PM Supported Modes RDIMMs / Intel capacity (GB)

  • Page 84: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud remove the GPU air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.
  • Page 85 CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. If a memory module is installed in the socket, remove it. NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3.

  • Page 86: Processor And Heat Sink Module

    Processor and heat sink module Removing the processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud remove the GPU air shroud.

  • Page 87: Removing The Processor

    Figure 84. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 88 NOTE: Ensure to hold the retaining clip to the heat sink as you lift the TIM break lever. Figure 85. Lift up the TIM break lever NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.

  • Page 89: Installing The Processor

    Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud remove the GPU air shroud. Remove the processor heat sink module. Steps 1.
  • Page 90 Figure 88. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink.
  • Page 91 Figure 89. Applying thermal grease 6. For new heat sink, remove the Thermal Interface Material (TIM) protective film from the base of heat sink. Figure 90. Removing the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners.

  • Page 92: Installing The Processor And Heat Sink Module

    NOTE: ● Ensure latching features on retaining clip and heat sink are aligned during assembly. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the retaining clip. Figure 91.
  • Page 93 2. Align the pin 1 indicator of the heat sink to the system board, and then place the processor heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

  • Page 94: Removing The Liquid Cooling Module

    Figure 93. Set the anti-tilt wires to the locked position and tightening the screws Next steps Install the air shroud install the GPU air shroud. 2. Follow the procedure listed in the After working inside your system. Removing the liquid cooling module Prerequisites 1.

  • Page 95: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at https:// www.dell.com/poweredgemanuals.

  • Page 96: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 95. Expansion card slot connectors 1. Riser 4 (slot 7 and slot 8) 2. Riser 3 (slot 4 and slot 5) 3. Riser 2 (slot 3 and slot 6) 4. Riser 1 (slot 1 and slot 2) The following table describes the expansion card riser configurations: Table 36.
  • Page 97 Table 36. Riser configurations (continued) Configurations Expansion PCIe Slots Controlling height Length Slot width card risers processor 4 and 5 Processor 2 Full height Half length x8 + x8 Processor 2 Full height Half length Config3-1. with 4x Processor 1 Full height, Full length FH, 1x SNAPI LP...
  • Page 98 Figure 96. Riser 1A 1. Slot 2 Figure 97. Riser 1B 1. Slot 2 2. Slot 1 Figure 98. Riser 1C 1. Slot 2 2. Slot 1 Installing and removing system components...
  • Page 99 Figure 99. Riser 1A - FL 1. Slot 2 Figure 100. Riser 1C - FL 1. Slot 2 2. Slot 1 Figure 101. Riser 2A 1. Slot 3 2. Slot 6 Installing and removing system components...
  • Page 100 Figure 102. Riser 2B (SNAPI) 1. Slot 3 2. Slot 6 Figure 103. Riser 3A 1. Slot 5 Figure 104. Riser 3B 1. Slot 5 2. Slot 4 Installing and removing system components...
  • Page 101 Figure 105. Riser 4A 1. Slot 7 Figure 106. Riser 4B 1. Slot 7 2. Slot 8 Figure 107. Riser 4A - FL 1. Slot 7 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 102 Table 37. Configuration 0: R1B + R4B Card type Slot priority Maximum number of cards Inventec (VGA) Inventec (Serial) Foxconn (FPERC HBA11) Integrated slot Foxconn (APERC HBA11) 2, 1 Broadcom (NIC: 25 Gbps) 7, 2, 1 Intel (NIC: 25 Gbps) 7, 2, 1 Broadcom (NIC:10 Gbps) 7, 2, 1...
  • Page 103 Table 38. Configuration 1: R1B + R2A + R3B + R4B (continued) Card type Slot priority Maximum number of cards Broadcom (OCP: 10 Gbps) Integrated slot Intel (OCP: 10 Gbps) Integrated slot Inventec (BOSS1.5) Integrated slot Table 39. Configuration 2-1: R1A + R2A + R3B + R4A (FL) Card type Slot priority Maximum number of cards...
  • Page 104 Table 40. Configuration 2-2: R1A + R2A + R3B + R4A (HL) Card type Slot priority Maximum number of cards Inventec (VGA) 4, 8 Inventec (Serial) 4, 8 NVIDIA (GPU T4 FH) 7, 2 NVIDIA (GPU T4 LP) 3, 6 Foxconn (FPERC 10.15) Integrated slot Foxconn (FPERC HBA 11)
  • Page 105 Table 41. Configuration 3-1: R1A + R2B + R3B + R4A (FL) (continued) Card type Slot priority Maximum number of cards Foxconn (FPERC HBA 11) Integrated slot Mellanox (NIC: 100 Gbps) 7, 2 Mellanox (NIC: 100 Gbps) Mellanox (NIC: 25 Gbps) 7, 2 Broadcom (NIC: 25 Gbps) 5, 4, 7, 2...
  • Page 106 Table 42. Configuration 3-2: R1A + R2B + R3B + R4A (HL) (continued) Card type Slot priority Maximum number of cards Intel (NIC: 25 Gbps) Broadcom (NIC: 10 Gbps) 5, 4, 7, 2 Intel (NIC: 10 Gbps) 5, 4, 7, 2 Broadcom (NIC:10 Gbps) 5, 4, 7, 2 Broadcom (NIC: 10 Gbps)
  • Page 107 Table 43. Configuration 4-1: R1C + R2A + R3A + R4A (FL) (continued) Card type Slot priority Maximum number of cards Broadcom (NIC: 10 Gbps) 6, 3 Intel (NIC: 10 Gbps) 6, 3 Mellanox (NIC: HDR100 VPI) 5, 7, 2, 1 Mellanox (NIC: HDR100 VPI) 6, 3 Mellanox (NIC: HDR VPI)
  • Page 108 Table 44. Configuration 4-2: R1C + R2A + R3A + R4A (HL) (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: HDR VPI) 6, 3 Mellanox (OCP: 25 Gbps) Integrated slot Broadcom (OCP: 25 Gbps) Integrated slot Intel (OCP: 25 Gbps) Integrated slot Broadcom (OCP: 10 Gbps) Integrated slot...
  • Page 109 Table 46. Configuration 6: R1B + R2A + R4B (continued) Card type Slot priority Maximum number of cards Foxconn (APERC HBA 11) 2, 1, 3 Mellanox (NIC: 100 Gbps) 6, 3 Broadcom (NIC: 25 Gbps) 7, 2, 1 Intel (NIC: 25 Gbps) 7, 2, 1 Mellanox (NIC: 25 Gbps) 6, 3...
  • Page 110 Table 47. Configuration 7: R2A + R4B with R1 and R3 paddle cards (continued) Card type Slot priority Maximum number of cards Broadcom (OCP: 10 Gbps) Integrated slot Intel (OCP: 10 Gbps) Integrated slot Inventec (BOSS 1.5) Integrated slot Table 48. Configuration 8: R1B + R2A Card type Slot priority Maximum number of cards...

  • Page 111: Removing The Expansion Card Risers

    Table 49. Configuration 9: R2A (continued) Card type Slot priority Maximum number of cards Inventec (BOSS 1.5) Integrated slot Removing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud remove the GPU air...
  • Page 112 Figure 109. Removing the expansion card riser (Riser 3) Figure 110. Removing the expansion card riser (Riser 2) Installing and removing system components...
  • Page 113 Figure 111. Removing the expansion card riser (Riser 4) 3. If the risers are not going to be replaced, install riser blanks and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 114 Figure 113. Installing the Riser 2 blank Figure 114. Installing the Riser 3 blank Installing and removing system components...

  • Page 115: Installing The Expansion Card Risers

    Install Riser 2 before installing Riser 1 and Riser 3. Install Riser 4 after installing Riser 3. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 116 Figure 116. Removing the Riser 2 blank Figure 117. Removing the Riser 1 blank Installing and removing system components...
  • Page 117 Figure 118. Removing the Riser 3 blank Figure 119. Removing the Riser 4 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
  • Page 118 Figure 120. Installing the expansion card riser (Riser 2) Figure 121. Installing the expansion card riser (Riser 1) Installing and removing system components...
  • Page 119 Figure 122. Installing the expansion card riser (Riser 3) Figure 123. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. Install the air shroud install the GPU air shroud. 3. Follow the procedure listed in After working inside your system.

  • Page 120: Removing Expansion Card From The Expansion Card Riser

    Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3. If applicable, disconnect the cables from the expansion card. Remove the expansion card riser.

  • Page 121: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 122 Figure 126. Removing the filler bracket 3. Hold the card by edges, and align the card with the connector on the riser. 4. Insert the card firmly into the expansion card connector until seated. 5. Close the expansion card retention latch. 6.

  • Page 123: Removing The Full Length Expansion Card Risers

    Next steps 1. If applicable, connect the cables to the expansion card. Replace the expansion card riser. 3. Follow the procedure listed in After working inside your system. 4. Install any device drivers required for the card as described in the documentation for the card. Removing the full length expansion card risers Prerequisites 1.
  • Page 124 Figure 129. Removing the expansion card riser (Riser 4) 2. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 125: Installing The Full Length Expansion Card Risers

    Figure 131. Installing the Riser 4 blank Next steps Replace the full length expansion card riser. Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3.
  • Page 126 Figure 132. Removing the Riser 1 blank Figure 133. Removing the Riser 4 blank 2. To install the full length expansion card risers: a. Connect the GPU cable to the system board. b. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. c.
  • Page 127 Figure 134. Installing the expansion card riser (Riser 1) Figure 135. Installing the expansion card riser (Riser 4) Next steps 1. If applicable, connect the cables to the expansion card or system board. 2. If required, install the GPU air shroud filler.

  • Page 128: Removing A Gpu

    Removing a GPU Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3. If applicable, disconnect the cables from the expansion card. Remove the GPU air shroud top cover.
  • Page 129 Figure 137. Removing GPU from Riser 4 3. If you are replacing the GPU permanently, install a filler bracket. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 130: Installing A Gpu

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. NOTE: Consumer-Grade GPUs should not be installed or used in the Enterprise Server products.
  • Page 131 Figure 139. Removing the filler bracket 2. To install the GPU on Riser 1: a. Align the connector on the GPU with the connector on the riser. b. Insert the GPU into the riser until firmly seated. c. Close the expansion card holder latch. d.
  • Page 132 Figure 140. Installing GPU on Riser 1 3. To install the GPU on Riser 4: a. Align the connector on the GPU with the connector on the riser. b. Insert the GPU into the riser until firmly seated. c. Close the expansion card holder latch. d.

  • Page 133: Removing R1 And R3 Paddle Cards

    Figure 141. Installing GPU on Riser 4 Next steps 1. If removed, install the GPU air shroud. Install the full length expansion card riser. Install the GPU air shroud filler. Install the GPU air shroud top cover. 5. Follow the procedure listed in After working inside your system.

  • Page 134: Installing R1 And R3 Paddle Cards

    Figure 142. Removing the R1 paddle card Figure 143. Removing the R3 paddle card Installing R1 and R3 paddle cards R1 and R3 paddle cards are supported on 16 x 2.5-inch NVMe direct-attach configuration only. Steps 1. Holding the edges, align the hole on the paddle cards with the guides on the system board. 2.
  • Page 135 Figure 144. Installing the R1 paddle card Figure 145. Installing the R3 paddle card Next steps 1. Connect the paddle card cables to the drive backplane. 2. Insert the paddle card cable into the side wall bracket. Install the cooling fan cage assembly.

  • Page 136: Optional Serial Com Port

    Optional serial COM port Removing the serial COM port The procedure to remove serial COM port from Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the air shroud remove the GPU air...

  • Page 137: Installing The Serial Com Port

    Figure 147. Removing the Serial COM port 5. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port The procedure to install serial COM port from Riser 3 or 4 is same. Prerequisites 1.
  • Page 138 Figure 148. Installing the serial COM port 3. Connect the serial COM port cable to the rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.

  • Page 139: Boss S2 Module

    BOSS S2 module Removing the BOSS S2 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Use a screwdriver to push out the blank from the BOSS S2 module bay. Figure 150. Removing the BOSS S2 module blank Removing the BOSS S2 module The procedure to remove is the BOSS S2 module with 4 x 2.5-inch rear drive module is same.
  • Page 140 Figure 151. Removing the BOSS S2 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS S2 card carrier. 4. Slide the M.2 SSD out from the BOSS S2 card carrier. Figure 152.
  • Page 141 Figure 153. Removing the BOSS S2 module 8. Remove the BOSS S2 power and signal cable from the BOSS S2 module. Figure 154. Removing the BOSS S2 power and signal cable from the BOSS S2 module Next steps Replace the BOSS S2 module or install the BOSS module blank.

  • Page 142: Installing The Boss S2 Module

    Installing the BOSS S2 module The procedure to install is the BOSS S2 module with 4 x 2.5-inch rear drive module is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system 3.
  • Page 143 Figure 156. Installing the BOSS S2 module 6. Align the M.2 SSD at an angle with the BOSS S2 card carrier. 7. Insert the M.2 SSD until it is firmly seated in the BOSS S2 card carrier. 8. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS S2 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 157.

  • Page 144: System Battery

    Figure 158. Installing the BOSS S2 card carrier Next steps 1. Follow the procedure listed in After working inside your system. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.
  • Page 145 Figure 159. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 160.

  • Page 146: Intrusion Switch Module

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f.

  • Page 147: Installing The Intrusion Switch Module

    Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the expansion card risers. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
  • Page 148 2. Follow the procedure listed in Before working inside your system Remove the expansion card riser. Steps 1. Open the blue latch to disengage the OCP card. 2. Push the OCP card towards the rear end of the system to disconnect from the connector on the system board. 3.

  • Page 149: Installing The Ocp Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.

  • Page 150: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy.

  • Page 151: Removing A Power Supply Unit Blank

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.

  • Page 152: Installing A Power Supply Unit

    Figure 168. Removing a power supply unit Next steps Replace the PSU or install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 153: Trusted Platform Module

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 154: Initializing Tpm For Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 155: System Board

    System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives.

  • Page 156: Installing The System Board

    Figure 171. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
  • Page 157 Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.

  • Page 158: Restoring The System Using Easy Restore

    Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 159: Installing The Lom Card And Rear I/O Board

    Figure 173. Removing the LOM card and rear I/O board Figure 174. Removing liquid cooling rear I/O board Next steps Replace the LOM card and rear I/O board. Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 160 NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O boards is same. Steps 1. Align the connectors and slots on the LOM card or rear I/O board with the connector and standoffs on the system board. 2.

  • Page 161: Control Panel

    Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.

  • Page 162: Installing The Right Control Panel

    Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.

  • Page 163: Removing The Left Control Panel

    Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.

  • Page 164: Installing The Left Control Panel

    Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.

  • Page 165: Chapter 6: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 50. Upgrade kits Kits Related links to service instructions Bezel installing the front bezel GPU kit Hard drives Installing the drive Hard drives SSD Installing the drive into the carrier Memory Installing a memory module Network cards (Standard PCIe adapter...

  • Page 166: Gpu Kit

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPUs should not be installed or used in the Enterprise Server products.
  • Page 167 2.5-inch NVMe HPR - High Performance, SLVR - Silver NOTE: For more information about supported cooling fans matrix, see the thermal restriction section in Dell EMC PowerEdge R750 Technical Specifications on the product documentation page. NOTE: 12 x 3.5-inch and rear drive configuration system do not support GPU card.
  • Page 168 Table 54. GPU power cable matrix (continued) Category Description Type Vendor Cable Cable quantity HH - Half Height, HL - Half Length, FH - Full Height, FL - Full Length NOTE: Maximum of two double width GPUs with power cables or a maximum of eight single widh GPUs are supported in a system.

  • Page 169: Chapter 7: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 170 Table 55. System board jumpers and connectors (continued) Item Connector Description PSU 2 Power supply unit 2 IO_RISER4 (CPU2) Riser 4 BAT_PWR_2U NVDIMM battery power IO_RISER3 (CPU2) Riser 3 SIG_PWR_3 Power connector 3 - use for GPU only J_R3_PCIE_PWR PCIe riser 3 power Rear I/O connector Rear I/O connector SL5_PCH_SA3_PA3...

  • Page 171: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 172 NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots. 5. Reconnect the system and all the attached peripherals. 6. Power off the system. 7.

  • Page 173: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...

  • Page 174: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...

  • Page 175: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. https://www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 176: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 177: Setup Menu

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 178: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 186.
  • Page 179 Table 65. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green Indicates that the firmware of the PSU is being updated.

  • Page 180: Drive Indicator Codes

    Table 66. DC PSU status indicator codes (continued) Power indicator codes Condition Output configuration or conversely, you must power off the system. CAUTION: Combining AC and DC PSUs is not supported. Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).

  • Page 181: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 182 Table 68. System diagnostic controls (continued) Menu Description Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. System diagnostics and indicator codes...

  • Page 183: Chapter 9: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 184: Quick Resource Locator For Xc Core Xc750 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 185: Chapter 10: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 186 For information about updating drivers and www.dell.com/support/drivers firmware, see the Methods to download firmware and drivers section in this document. Managing your system For information about installing and using Dell https://www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. Working with the Dell For information about understanding the www.dell.com/storagecontrollermanuals...

Table of Contents