Dell XC Core XC7625 Installation And Service Manual
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Dell XC Core XC7625 Installation And Service Manual

Dell XC Core XC7625 Installation And Service Manual

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Dell XC Core XC7625
Installation and Service Manual
December 2023

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Summary of Contents for Dell XC Core XC7625

  • Page 1 Dell XC Core XC7625 Installation and Service Manual December 2023...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Chapter 4: Pre-operating system management applications............21 System Setup..................................21 System BIOS.................................22 iDRAC Settings utility..............................36 Device Settings................................36 Dell Lifecycle Controller..............................36 Embedded system management..........................36 Boot Manager..................................36 PXE boot....................................37 Chapter 5: Minimum to POST and system management configuration validation......38 Minimum configuration to POST ..........................38 Configuration validation..............................
  • Page 4 System cover..................................43 Removing the system cover............................. 43 Installing the system cover............................44 Drive backplane cover..............................45 Removing the drive backplane cover........................45 Installing the drive backplane cover........................46 Air shroud.................................... 48 Removing the air shroud............................48 Installing the air shroud.............................. 48 Removing the GPU air shroud top cover.......................49 Installing the GPU air shroud top cover.........................50 Removing the GPU air shroud filler.........................
  • Page 5 Installing the heat sink..............................85 Expansion cards and expansion card risers.........................87 Expansion card installation guidelines........................88 Removing the expansion card risers........................117 Installing the expansion card risers........................119 Removing expansion card from the expansion card riser................. 121 Installing an expansion card into the expansion card riser................122 Removing the full length expansion card risers....................124 Installing the full length expansion card risers....................
  • Page 6 Chapter 9: Using system diagnostics..................179 Dell Embedded System Diagnostics..........................179 Running the Embedded System Diagnostics from Boot Manager..............179 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........179 System diagnostic controls............................. 180 Chapter 10: Enhanced Preboot System Assessment..............181 Chapter 11: Getting help......................183...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: System Overview

    ● PCI Express® (PCIe) 5.0 enabled expansion slots ● Network interface technologies to cover Network Interface Card (NIC) NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...

  • Page 9: Left Control Panel View

    Table 1. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots Information tag The Express Service Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on.
  • Page 10 You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 11: Right Control Panel View

    Item Indicator or button Icon Description VGA port Enables you to connect a display device to the system. For more information, see the www.dell.com/ poweredgemanuals section. iDRAC Direct port (Micro-AB The iDRAC Direct port (Micro-AB USB) enables you to USB) access the iDRAC Direct Micro-AB features.

  • Page 12: Inside The System

    Inside the system Figure 6. Inside the system 1. Rear Handle 2. BOSS N1 card slot 3. Riser 1 4. Power supply unit (PSU 1) 5. Riser 2 6. System board 7. Heat sink for processor 1 8. Memory DIMM socket for processor 1 9.

  • Page 13: Locating The Express Service Code And Service Tag

    Figure 7. Inside the system with full length risers and GPU shroud 1. Rear Handle 2. BOSS N1 card slot 3. Riser 1 4. Riser 2 5. System board 6. GPU top cover 7. GPU air shroud 8. Cooling fans 9.

  • Page 14: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
  • Page 15 Figure 10. Service information: Hot Swap Figure 11. Service information: System Tasks Figure 12. System board connectors System overview...

  • Page 16: Rail Sizing And Rack Compatibility Matrix

    Figure 15. LED behavior, configuration and layout, express service tag for 3.5-inch HDD system Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...

  • Page 17: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 18: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 19: Resources To Install Operating System

    For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section.

  • Page 20: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 21: Chapter 4: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

  • Page 22: System Bios

    System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 11. System BIOS details  Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.

  • Page 23: Memory Settings

    Table 12. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version.
  • Page 24 Table 14. Processor Settings details (continued) Option Description IOMMU Support Enable or Disable IOMMU support. It is required to create IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the Operating System will enable direct memory access protection for DMA capable peripheral devices.

  • Page 25: Sata Settings

    Table 14. Processor Settings details (continued) Option Description Configurable TDP Allows the reconfiguration of the processor Thermal Design Power (TDP) levels based on the power and thermal delivery capabilities of the system. TDP refers to the maximum amount of power the cooling system is required to dissipate. This option is set to Maximum by default.

  • Page 26: Nvme Settings

    Dell Qualified NVMe drives always use the UEFI NVMe driver built into the Dell BIOS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell. The option is set to Dell Qualified Drives by default.

  • Page 27: Choosing System Boot Mode

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.

  • Page 28: Network Settings

    2. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed.
  • Page 29 Table 22. HTTP Device n Settings details (continued) Option Description Prefix Length: IPv6 Prefix Length (0-128) for this HTTP Device. VLAN Enables VLAN for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the VLAN ID for the HTTP device VLAN Priority...

  • Page 30: Integrated Devices

    Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 26. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...

  • Page 31: Serial Communication

    Table 26. Integrated Devices details (continued) Option Description system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system. Memory Mapped I/O Limit Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB.

  • Page 32: System Profile Settings

    Table 27. Serial Communication details (continued) Option Description setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.

  • Page 33: Creating A System And Setup Password

    Table 28. System Profile Settings details (continued) Option Description PCI ASPM L1 Link Power Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled Management by default. Determinism Slider Set the system determinism by Power Determinism or Performance Determinism. This option is set to Perfomance Determinism by default.

  • Page 34: Using Your System Password To Secure Your System

    A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.

  • Page 35: Redundant Os Control

    ● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. ● You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.

  • Page 36: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 37: Pxe Boot

    Table 31. Boot Manager details (continued) Option Description System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.

  • Page 38: Chapter 5: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 39: Error Messages

    Table 32. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists.

  • Page 40: Chapter 6: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 41: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 42: Optional Front Bezel

    For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > XC Core XC7625 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same.

  • Page 43: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.

  • Page 44: Installing The System Cover

    Figure 18. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 45: Drive Backplane Cover

    Figure 19. Installing the system cover Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the drive backplane cover. 2.

  • Page 46: Installing The Drive Backplane Cover

    Figure 20. Removing the drive backplane cover Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2. Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place. Installing and removing system components...
  • Page 47 Figure 21. Installing the drive backplane cover Installing and removing system components...

  • Page 48: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 49: Removing The Gpu Air Shroud Top Cover

    Figure 23. Installing the air shroud Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1.

  • Page 50: Installing The Gpu Air Shroud Top Cover

    Figure 24. Removing the GPU air shroud top cover Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the tabs on the top cover with the slots on the GPU air shroud. 2.

  • Page 51: Removing The Gpu Air Shroud Filler

    Figure 25. Installing the GPU air shroud top cover Removing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 52: Installing The Gpu Air Shroud Filler

    Figure 26. Removing the GPU air shroud filler Installing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the GPU air shroud top cover.

  • Page 53: Removing The Gpu Air Shroud

    Figure 27. Installing the GPU air shroud filler Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1.

  • Page 54: Installing The Gpu Air Shroud

    Figure 28. Removing the GPU air shroud Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the GPU air shroud top cover.

  • Page 55: Cooling Fan

    Figure 29. Installing the GPU air shroud Next steps Install the full length expansion risers. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system. Cooling fan Removing the cooling fan cage assembly Prerequisites 1.

  • Page 56: Installing The Cooling Fan Cage Assembly

    Figure 30. Removing the cooling fan cage assembly Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.

  • Page 57: Removing A Cooling Fan

    Figure 31. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud install the GPU air shroud. 2. Follow the procedure listed in After working inside your system. Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 58: Installing A Cooling Fan

    Figure 32. Removing a cooling fan Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Align and slide the cooling fan into the cooling fan assembly until the fan clicks into place. NOTE: The procedure to install high-performance (silver grade), or high-performance (gold grade) fan is same.

  • Page 59: Drives

    Figure 33. Installing a cooling fan Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.

  • Page 60: Installing A Drive Blank

    Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 35. Installing a drive blank Removing the drive carrier Prerequisites 1.

  • Page 61: Installing The Drive Carrier

    Figure 36. Removing a drive carrier Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 62: Removing The Drive From The Drive Carrier

    Figure 37. Installing a drive carrier Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 63: Installing The Drive Into The Drive Carrier

    Figure 38. Removing the drive from the drive carrier Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Remove the drive blank. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.

  • Page 64: Identify A Fault Drive

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 35. Supported backplane options  System Supported hard drives options XC Core XC7625 2.5-inch (x 24) SAS or SATA Figure 40. 24 x 2.5-inch drive backplane (front view) Installing and removing system components...

  • Page 65: Removing The Drive Backplane

    Figure 41. 24 x 2.5-inch drive backplane (top view) 1. BP_CTRL 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_DST_PA1 (PCIe/NVMe connector) 4. BP_PWR_2 (backplane power and signal cable to system board) 5. BP_ DST_PB1 (PCIe/NVMe connector) 6.

  • Page 66: Installing The Drive Backplane

    Figure 42. Removing the drive backplane Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the backplane cover. 4. If installed,remove the air shroud remove the GPU air shroud.

  • Page 67: Side Wall Brackets

    Figure 43. Installing the drive backplane Side wall brackets Removing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the backplane cover.

  • Page 68: Installing The Side Wall Bracket

    Figure 44. Removing the left side wall bracket Figure 45. Removing the right side wall bracket Installing the side wall bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 69 4. If installed, remove the air shroud. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.

  • Page 70: Cable Routing

    Figure 47. Installing the right side wall bracket Cable routing Figure 48. C7-3: 24 x 2.5-inch SAS4/SATA w/ 8 x Uni (w/ FPERC11) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.

  • Page 71: Perc Module

    Table 36. 24 x 2.5-inch SAS4/SATA w/ 8 x Uni (w/ FPERC11)  Order From SL1_CPU2_PA4 (signal connector on system DST_PA1 (backplane signal connector) board) SL2_CPU2_PB4 (signal connector on system DST_PB1 (backplane signal connector) board) SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL3_CPU1_PA1 (signal connector on system CTRL_DST_PA1 (fPERC input connector) board)

  • Page 72: Installing The Front Mounting Front Perc Module

    Figure 49. Removing the front mounting front PERC module Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the backplane cover.

  • Page 73: Removing The Adapter Perc Module

    Figure 50. Installing the front mounting front PERC module Removing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If required, remove the air shroud remove the GPU air shroud.

  • Page 74: Installing The Adapter Perc Module

    Figure 51. Removing the Adapter PERC module 4. If the Adapter PERC module is not going to be replaced, install a filler bracket and close the card retention latch. Figure 52. Installing the filler bracket Installing the adapter PERC module Prerequisites 1.
  • Page 75 Remove the cooling fan cage assembly. Remove the expansion card riser. 7. Disconnect all the cables from the adapter PERC card, observe the cable routing. NOTE: Refer cable routing topic for more information. 8. If a new APERC module has to be installed, unpack it and prepare the module for installation. NOTE: For instructions, see the documentation accompanying the card.

  • Page 76: System Memory

    System memory System memory guidelines The XC Core XC7625 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into twelve channels per processor (one memory sockets per channel),12 memory sockets per processor and 24 memory sockets per system.
  • Page 77 Figure 55. Memory channels Memory channels are organized as follows: Table 37. Memory channels  Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 1 Slot A1 Slot A5 Slot A3 Slot A9 Slot A7 Slot A11 Processor 2 Slot B1 Slot B5...

  • Page 78: General Memory Module Installation Guidelines

    NOTE: DDR4 memory is not supported. NOTE: The processor may reduce the performance of the rated DIMM speed. General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.

  • Page 79: Installing A Memory Module

    WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. Steps 1.

  • Page 80: Processor And Heat Sink

    NOTE: Ensure the memory socket ejectors are fully open. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation. CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly.

  • Page 81: Removing The Processor

    Steps 1. Using a Torx #T20 screwdriver, fully loosen the captive screw all the way before moving to the next screw (on one-screw- at-a-time basis). NOTE: Follow the screw sequence defined on the heat sink label. Disassembly order: 6, 5, 4, 3, 2, 1 NOTE: The captive screw numbers are marked on the heat sink.
  • Page 82 Steps 1. Using a Torx #T20 screwdriver, loosen the middle screw to release the retention frame. Hold and lift the retention frame upwards and rotate it slightly pass the vertical position(105 degrees). NOTE: The spring loading will keep the retention frame at its "open" position. Figure 59.

  • Page 83: Installing The Processor

    3. Holding the handle on the carrier frame, slide the tray out of the rail frame. Figure 61. Removing the carrier frame Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 84 Figure 62. Placing the carrier frame into the rail frame 2. Holding both of blue tabs to push the rail frame down until the blue latches lock into place. Figure 63. Closing the rail frame 3. Secure the retention frame by holding down the retention frame with one hand while using the other hand to operate the screw driver to engage and tighten screw.

  • Page 85: Installing The Heat Sink

    NOTE: Press the retention frame while tightening the screws to avoid tilting of the processor cover out of the processor socket. Figure 64. Securing the retention frame Installing the heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
  • Page 86 Figure 65. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. NOTE: Refer to the airflow direction on heat sink label as visual hint of heat sink install orientation.

  • Page 87: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.

  • Page 88: Expansion Card Installation Guidelines

    Expansion card installation guidelines The following table describes the supported expansion cards: Figure 67. Expansion card riser slot connectors 1. Riser 2 2. Riser 1 3. Riser 4 4. Riser 3 Installing and removing system components...
  • Page 89 Figure 68. Riser 1B 1. Slot 1 2. Slot 2 Figure 69. Riser 1P HL 1. Slot 2 Installing and removing system components...
  • Page 90 Figure 70. Riser 1P FL 1. Slot 2 Figure 71. Riser 1Q 1. Slot 1 2. Slot 2 Figure 72. Riser 1S FL 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 91 Figure 73. Riser 1S HL 1. Slot 1 2. Slot 2 Figure 74. Riser 2A 1. Slot 6 2. Slot 3 Figure 75. Riser 3A FL 1. Slot 5 Installing and removing system components...
  • Page 92 Figure 76. Riser 3A HL 1. Slot 5 Figure 77. Riser 3B 1. Slot 4 2. Slot 5 Installing and removing system components...
  • Page 93 Figure 78. Riser 4B 1. Slot 8 2. Slot 7 Figure 79. Riser 4Q 1. Slot 7 2. Slot 8 Installing and removing system components...
  • Page 94 Figure 80. Riser 4P FL 1. Slot 7 Figure 81. Riser 4P HL 1. Slot 7 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 95 Table 41. Expansion card riser configurations (continued) Expansion card riser PCIe slots Processor Height Length Slot connection width Slot 1 Half Length / Full Riser 1S Processor 1 Full Height Length Slot 2 Slot 3 Processor 1 Riser 2A Low Profile Half Length Slot 6 Processor 2...
  • Page 96 Table 43. Config0. No RSR (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 1 Gb) Integrated slot FOXCONN (BOSS) Integrated slot FOXCONN (BOSS) Integrated slot Table 44. Config1. R1B+R4B  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (Serial, FH) NVIDIA (GPU A2, FH) 1,2,7,8 FOXCONN (FPERC H355)
  • Page 97 Table 45. Config2. R1B+R2A+R3B+R4B (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (FPERC H755N) Integrated slot FOXCONN (FPERC H755) Integrated slot FOXCONN (FPERC H355) Integrated slot FOXCONN (FPERC HBA355I) Integrated slot FOXCONN (APERC H965, LP/FH) FOXCONN (APERC H755, LP/FH) 1,2,3 FOXCONN (APERC H355, LP/FH) 1,2,3...
  • Page 98 Table 45. Config2. R1B+R2A+R3B+R4B (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Mellanox (NIC: HDRV, LP) Intel (OCP: 25 Gb) Integrated slot Mellanox (OCP: 25 Gb) Integrated slot Broadcom (OCP: 25 Gb) Integrated slot Broadcom (OCP: 10 Gb) Integrated slot Intel (OCP: 10 Gb) Integrated slot Broadcom (OCP: 1 Gb)
  • Page 99 Table 46. Config3. R1Q+R2A+R3B+R4Q (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 25 Gb, FH) 1,2,4,5,7,8 Intel (NIC: 25 Gb, LP) Mellanox (NIC: 25 Gb, FH) 1,2,4,5,7,8 Mellanox (NIC: 25 Gb, LP) Broadcom (NIC: 25 Gb, LP) Broadcom (NIC: 25 Gb, FH) 1,2,4,5,7,8 Broadcom (HBA: FC64, FH) 1,2,4,5,7,8...
  • Page 100 Table 47. Config4-1. R1P+R2A+R3B+R4P(HL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (FPERC H355) Integrated slot FOXCONN (FPERC HBA355I) Integrated slot FOXCONN (APERC H965, LP/FH) FOXCONN (APERC H755, LP/FH) FOXCONN (APERC H355, LP/FH) FOXCONN (APERC HBA355I, LP/FH) FOXCONN (External Adapter HBA355E, External Adapter HBA465E, LP/FH 2,3,4,5,6,7 External Adapter H965e, LP/FH...
  • Page 101 Table 47. Config4-1. R1P+R2A+R3B+R4P(HL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Marvell (HBA: FC32, FH) 2,4,5,7 Marvell (HBA: FC32, LP) Broadcom (NIC: 10Gb, FH) 2,4,5,7 Broadcom (NIC: 10Gb, LP) Intel (NIC: 10Gb, FH) 2,4,5,7 Intel (NIC: 10Gb, LP) Intel (NIC: 1Gb, LP) Intel (NIC: 1Gb, FH) 2,4,5,7 Broadcom (NIC: 1Gb, FH)
  • Page 102 Table 48. Config4-2. R1P+R2A+R3B+R4P(FL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (APERC H965, LP/FH) FOXCONN (APERC H755, LP/FH) FOXCONN (APERC H355, LP/FH) FOXCONN (APERC HBA355I, LP/FH) FOXCONN (External Adapter HBA355E, External Adapter HBA465E, LP/FH 2,3,4,5,6,7 External Adapter H965e, LP/FH 2,3,4,5,6,7 Inventec (LOM Card) Integrated slot...
  • Page 103 Table 48. Config4-2. R1P+R2A+R3B+R4P(FL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (NIC: 10Gb, FH) 2,4,5,7 Broadcom (NIC: 10Gb, LP) Intel (NIC: 10Gb, FH) 2,4,5,7 Intel (NIC: 1Gb, LP) Intel (NIC: 1Gb, FH) 2,4,5,7 Broadcom (NIC: 1Gb, FH) 2,4,5,7 Broadcom (NIC: 1Gb, LP) Mellanox (NIC: NDR200, FH) Mellanox (NIC: NDR200, LP)
  • Page 104 Table 49. Config5-1. R1S+R2A+R3A+R4P(HL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Pesandro (SmartNIC: 25Gb, FH) Mellanox (SmartNIC: 25Gb, FH) Intel (SmartNIC: 25Gb, FH) Mellanox (NIC: 400Gb, FH) 1,2,5,7 Mellanox (NIC: 400Gb, LP) Broadcom (NIC: 100Gb, FH) 1,2,5,7 Broadcom (NIC: 100Gb, LP) Intel (NIC: 100Gb, FH) 1,2,5,7 Intel (NIC: 100Gb, LP)
  • Page 105 Table 49. Config5-1. R1S+R2A+R3A+R4P(HL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (OCP: 10Gb) Integrated slot Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot FOXCONN (BOSS-N1) Integrated slot Table 50. Config5-2. R1S+R2A+R3A+R4P(FL)  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS...
  • Page 106 Table 50. Config5-2. R1S+R2A+R3A+R4P(FL) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 100Gb, LP) Mellanox (NIC: 100Gb, FH) 1,2,5,7 Mellanox (NIC: 100Gb, LP) Intel (NIC: 25Gb, FH) 1,2,5,7 Intel (NIC: 25Gb, LP) Mellanox (NIC: 25Gb, FH) 1,2,5,7 Mellanox (NIC: 25Gb, LP) Broadcom (NIC: 25Gb, FH) 1,2,5,7 Broadcom (NIC: 25Gb, LP)
  • Page 107 Table 51. Config6. R2A+R4Q (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS NVIDIA (GPU A2, FH) FOXCONN (FPERC H965) Integrated slot FOXCONN (FPERC H755) Integrated slot FOXCONN (FPERC H355) Integrated slot FOXCONN (FPERC HBA355I) Integrated slot FOXCONN (APERC H965, LP) FOXCONN (APERC H755, LP) FOXCONN (APERC H355, LP) FOXCONN (APERC HBA355I, LP)
  • Page 108 Table 51. Config6. R2A+R4Q (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 10Gb, FH) Intel (NIC: 10Gb, LP) Intel (NIC: 1Gb, LP) Intel (NIC: 1Gb, FH) Broadcom (NIC: 1Gb, FH) Broadcom (NIC: 1Gb, LP) Mellanox (NIC: NDR200, LP) Mellanox (NIC: HDRV, LP) Intel (OCP: 25Gb) Integrated slot...
  • Page 109 Table 52. Config7. R1Q+R2A+R4Q (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (SmartNIC: 25Gb, FH) Mellanox (NIC: 400Gb, LP) Broadcom (NIC: 100Gb, LP) Intel (NIC: 100Gb, FH) 1,2,7,8 Intel (NIC: 100Gb, LP) Mellanox (NIC: 100Gb, LP) Intel (NIC: 25Gb, FH) 1,2,7,8 Intel (NIC: 25Gb, LP) Mellanox (NIC: 25Gb, FH)
  • Page 110 Table 53. Config8. R2A+R3B+R1_R4 Paddle  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (Serial, FH) NVIDIA (GPU A2, FH) FOXCONN (External Adapter HBA355E, External Adapter HBA465E, LP/FH 3,4,5,6 External Adapter H965e, LP/FH 3,4,5,6 Inventec (LOM Card) Integrated slot Mellanox (NIC: 400Gb, LP) Broadcom (NIC: 100Gb, LP) Intel (NIC: 100Gb, FH) Intel (NIC: 100Gb, LP)
  • Page 111 Table 53. Config8. R2A+R3B+R1_R4 Paddle (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot Intel (OCP: 1Gb) Integrated slot FOXCONN (BOSS-N1) Integrated slot Table 54. Config9. R1B+R2A (1CPU Min Con)  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS NVIDIA (GPU A2, FH)
  • Page 112 Table 54. Config9. R1B+R2A (1CPU Min Con) (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (NIC: 1Gb, LP) Mellanox (NIC: NDR200, LP) Mellanox (NIC: HDRV, LP) Intel (OCP: 25Gb) Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot...
  • Page 113 Table 55. Config10. R2A+R3B (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Broadcom (NIC: 25Gb, FH) Broadcom (HBA: FC64, FH) Broadcom (HBA: FC64, LP) Broadcom (HBA: FC32, FH) Broadcom (HBA: FC32, LP) Marvell (HBA: FC32, FH) Marvell (HBA: FC32, LP) Broadcom (NIC: 10Gb, FH) Broadcom (NIC: 10Gb, LP) Intel (NIC: 10Gb, FH)
  • Page 114 Table 56. Config11. R2A+R3B+E3 R1_R4 Paddle (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (NIC: 100Gb, LP) Mellanox (NIC: 100Gb, LP) Intel (NIC: 25Gb, FH) Intel (NIC: 25Gb, LP) Mellanox (NIC: 25Gb, FH) Mellanox (NIC: 25Gb, LP) Broadcom (NIC: 25Gb, LP) Broadcom (NIC: 25Gb, FH) Broadcom (HBA: FC64, FH) Broadcom (HBA: FC64, LP)
  • Page 115 Table 57. Config12. R2A+R3B+E3 G5x4 Paddle (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS FOXCONN (External Adapter HBA355E, External Adapter HBA465E, LP/FH 3,4,5,6 External Adapter H965e, LP/FH 3,4,5,6 Inventec (LOM Card) Integrated slot Mellanox (NIC: 400Gb, LP) Broadcom (NIC: 100Gb, LP) Intel (NIC: 100Gb, FH) Intel (NIC: 100Gb, LP) Mellanox (NIC: 100Gb, LP)
  • Page 116 Table 57. Config12. R2A+R3B+E3 G5x4 Paddle (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Intel (OCP: 1Gb) Integrated slot FOXCONN (BOSS-N1) Integrated slot Table 58. Config13. R2A+R3B+E3_SCM Paddle  CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Inventec (Serial, FH) NVIDIA (GPU A2, FH) FOXCONN (External Adapter HBA355E, External Adapter HBA465E, LP/FH 3,4,5,6...

  • Page 117: Removing The Expansion Card Risers

    Table 58. Config13. R2A+R3B+E3_SCM Paddle (continued) CARD TYPE SLOT PRIORITY MAXIMUM NUMBER OF CARDS Mellanox (NIC: HDRV, LP) Intel (OCP: 25Gb) Integrated slot Mellanox (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb) Integrated slot Broadcom (OCP: 10Gb) Integrated slot Intel (OCP: 10Gb) Integrated slot Broadcom (OCP: 1Gb) Integrated slot...
  • Page 118 Figure 83. Removing the expansion card riser (Riser 1) 2. For Riser 3, loosen the captive screw, and then press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board. Figure 84.

  • Page 119: Installing The Expansion Card Risers

    Figure 85. Removing the expansion card riser (Riser 2) 4. For Riser 4, loosen the captive screw on the riser, and then press the blue release tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 86.
  • Page 120 Steps 1. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 2. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.

  • Page 121: Removing Expansion Card From The Expansion Card Riser

    Figure 89. Installing the expansion card riser (Riser 3) Figure 90. Installing the expansion card riser (Riser 4) Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 122: Installing An Expansion Card Into The Expansion Card Riser

    3. Hold the expansion card by the edges. and pull the card until the card edge connector disengages from the expansion card connector on the riser. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 91.
  • Page 123 Steps 1. Pull and lift up the expansion card retention latch lock to open. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 124: Removing The Full Length Expansion Card Risers

    Removing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the GPU air shroud top cover. 4. If applicable, disconnect the cables from the expansion card or system board. NOTE: If BOSS-N1 module is installed, ensure to disconnect the BOSS-N1 power cable and Signal cable before removing the Riser 1 cage.
  • Page 125 Figure 96. Removing the expansion card riser (Riser 1) Figure 97. Removing the expansion card riser (Riser 4) 2. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 126: Installing The Full Length Expansion Card Risers

    Figure 98. Installing the Riser 1 blank Figure 99. Installing the Riser 4 blank Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 127 NOTE: Full length risers are supported only in Riser 1 and Riser 4 slot and first install Riser4 and then Riser1. Steps 1. If installed, remove the riser blanks by loosening the captive screws. NOTE: Store the Riser blanks for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 128 NOTE: Temporarily unplug and plug the VGA cable for making space to connect Riser 1 GPU power cable to system board. b. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board and GPU air shroud.

  • Page 129: Removing A Gpu

    Figure 103. Installing the expansion card riser (Riser 1) Removing a GPU Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. Remove the GPU air shroud top cover.
  • Page 130 Figure 104. Removing GPU from Riser 1 2. To remove the GPU from Riser 4: a. Slide the expansion card latch on the riser. b. Press the tab, and pull the card holder from the riser. c. Tilt the expansion card holder latch on the riser. d.

  • Page 131: Installing A Gpu

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Installing and removing system components...
  • Page 132 WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products. Steps 1. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 133 Figure 110. Installing GPU on Riser 1 3. To install the GPU on Riser 4: a. Connect the GPU power cable to the GPU card. b. Align the connector on the GPU with the connector on the riser. c. Insert the GPU into the riser until firmly seated. d.

  • Page 134: Optional Serial Com Port

    Optional serial COM port Removing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud remove the GPU air shroud.

  • Page 135: Installing The Serial Com Port

    Figure 113. Removing the Serial COM port 5. Install the filler bracket if not replacing the serial COM port. Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 136 Figure 114. Installing the Serial COM port 2. Slide the serial COM port into the expansion card riser. 3. Connect the serial COM port cable to the serial port. Figure 115. Installing the Serial COM port Installing and removing system components...

  • Page 137: Boss-N1 Module

    BOSS-N1 module Removing the BOSS-N1 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Use a screwdriver to push out the blank from the BOSS-N1 module bay. Figure 116. Removing the BOSS-N1 module blank Installing the BOSS-N1 module blank Prerequisites 1.

  • Page 138: Removing The Boss Card Filler

    Figure 117. Installing the BOSS-N1 module blank Removing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Press and pull the BOSS card filler out from the BOSS-N1 controller card module bay. Figure 118.

  • Page 139: Installing The Boss Card Filler

    Installing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the BOSS card filler with the BOSS-N1 controller card module bay and push it into the bay until it clicks into place. Figure 119.
  • Page 140 Figure 120. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out and up from the BOSS-N1 card carrier. Figure 121.

  • Page 141: Installing The Boss-N1 Controller Card Module

    Figure 122. Removing the BOSS-N1 controller card module 7. Slide the BOSS-N1 module towards the front of the chassis and lift the module. Installing the BOSS-N1 controller card module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 142 Figure 123. Installing the BOSS-N1 controller card module 5. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 124.

  • Page 143: System Battery

    Figure 125. Installing the BOSS-N1 card carrier System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer.

  • Page 144: Optional Internal Usb Card

    Figure 126. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 127.

  • Page 145: Removing The Internal Usb Card

    Removing the internal USB card Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 146: Intrusion Switch Module

    Figure 129. Installing the internal USB card Intrusion switch module Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.

  • Page 147: Installing The Intrusion Switch

    Figure 130. Removing the intrusion switch Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps 1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the system. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped.

  • Page 148: Optional Ocp Card

    Optional OCP card Removing the OCP card shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Steps Hold the edges of the OCP shroud and lift the shroud out of the system. Figure 132.

  • Page 149: Removing The Ocp Card

    Figure 133. Installing the OCP card shroud Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Steps 1.

  • Page 150: Installing The Ocp Card

    Figure 134. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . Figure 135. Installation of filler bracket Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 151 Remove the expansion card riser. Steps 1. If installed, remove the filler bracket. Figure 136. Removal of filler bracket 2. Open the blue latch on the system board. 3. Slide the OCP card into the slot in the system. 4. Push until the OCP card is connected to the connector on the system board. 5.

  • Page 152: Power Supply Unit

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites...

  • Page 153: Installing A Power Supply Unit Blank

    4. Unlatch and lift or remove the optional cable management accessory if it interferes with the PSU removal. For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 154: Installing A Power Supply Unit

    Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label.

  • Page 155: Installing The Tpm

    Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 156: System Board

    3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 157: Installing The System Board

    Figure 141. Removing the system board Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 158: Restoring Service Tag Using Easy Restore

    Figure 142. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM). NOTE: The TPM Module must be replaced only while installing new system board. Internal USB card (if installed). Power supply units (PSU). OCP card (if installed).

  • Page 159: Manually Update The Service Tag

    3. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data. 4. Restore data from a previously created Hardware Server Profile, press F10 5. To restore the system configuration data, press Y 6.

  • Page 160: Installing The Lom Card And Rear I/O Board

    Figure 143. Removing the LOM card and rear I/O board Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 161: Rio Card

    Figure 144. Installing the LOM card and rear I/O board RIO card Removing the Rear Input Output (RIO) card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 162: Tube Clip

    Tube clip Removing the tube clip Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps Using a Phillips #2 screwdriver, loosen the screw that is securing the tube clip and remove it from the chassis. Figure 145.

  • Page 163: Control Panel

    Figure 146. Installing the tube clip Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover.

  • Page 164: Installing The Right Control Panel

    Figure 147. Removing the right control panel Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and slide the right control panel in the slot on the system. 2.

  • Page 165: Removing The Left Control Panel

    Figure 148. Installing the right control panel Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. 4.

  • Page 166: Installing The Left Control Panel

    Figure 149. Removing the left control panel Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and slide the left control panel in the slot on the system. 2.
  • Page 167 Figure 150. Installing the left control panel Installing and removing system components...

  • Page 168: Chapter 7: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
  • Page 169 Table 59. System board jumpers and connectors (continued) Item Connector Description PWR 2_B Power Connector for PSU2 PWR 2_A Power Connector for PSU2 SL1_CPU2_PA4 PCIe Connector 1 SL2_CPU2_PB4 PCIe Connector 2 PSU2 PUCK Sideband Signal PSU2 PUCK Sideband Signal Battery SIG Connector Battery SIG Connector J_R3_PCIE_PWR Riser 3 Power Connector...

  • Page 170: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 171 2. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4.

  • Page 172: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • GPU fan LED indicator codes •...

  • Page 173: System Health And System Id Indicator Codes

    Table 61. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action (for example, the ambient ● A cooling fan has been temperature is out of range or removed or has failed. there is a fan failure). ● System cover, air shroud, or back filler bracket is removed.

  • Page 174: Gpu Fan Led Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it GPU fan LED indicator codes The GPU fan LED indicators are on the GPU fans in front of the system.

  • Page 175: Idrac Direct Led Indicator Codes

    If the problem persists, see Getting help section. www.dell.com/ poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem mode.

  • Page 176: Nic Indicator Codes

    If the problem persists, see Getting help. ● The LCD backlight remains off if LCD messaging is powered off using the iDRAC utility, the LCD panel, or other tools. Figure 154. LCD panel features Table 66. LCD panel features  Item Button or Description display Left...

  • Page 177: Power Supply Unit Indicator Codes

    Table 67. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is blinking green, and activity is off. Indicates that the NIC identify is enabled through the NIC configuration utility. Power supply unit indicator codes AC and DC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred.

  • Page 178: Drive Indicator Codes

    Table 68. AC and DC PSU status indicator codes (continued) Power indicator codes Condition condition and an unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power off the system. CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs,...

  • Page 179: Chapter 9: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 180: System Diagnostic Controls

    System diagnostic controls Table 70. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 181: Chapter 10: Enhanced Preboot System Assessment

    Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.

  • Page 182: Running The Embedded System Diagnostics From The Dell Lifecycle Controller

    7. Click OK when prompted, and the system reboots. Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller: 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.

  • Page 183: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 184 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

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