Third Party Headsets - Cisco 7800 Series User Manual

CISCO 7800 SERIES
You use the source control buttons on the base to control the active source. Each source button corresponds
with a specific connection on the multibase.
When you work with your multibase:
• You select which call source you want to use with the call source controls on the Multibase. The LED
next to each selected source lights up when the source is selected.
• Even if you are connected to a source, the LED may not be lit. The source LED only lights when the
source is selected or has an active call. For example, you may be properly connected to a Cisco IP Phone,
your PC, and your mobile phone through Bluetooth. However, the respective source LED is only lit when
it is selected, has an active call, or has an incoming call. Press the source button to check if a source is
properly connected. The source LED flashes three times if there is no connection.
• You can alternate between active call sources. Place an active call on hold before you change to a different
call source. Calls on one call source aren't automatically put on hold when you switch to a different call
source.
• The call source on the lower right of the source console corresponds with the USB port. It is designed
for use with Cisco IP Phones connected with the provided USB cable or the Y-Cable.
• The call source in the lower left corner of the source console connects to devices connected through
Bluetooth.
• If you are listening to music through the Bluetooth source, the music pauses when you place the headset
on the base.

Third Party Headsets

Cisco performs internal testing of third-party headsets for use with Cisco IP Phones. But Cisco does not certify
or support products from headset or handset vendors. Check with the headset manufacturer to confirm whether
you can use it with your Cisco phone.
Note
The Cisco IP Phone 7811 does not support a headset.
Headsets connect to your phone using either the USB or the auxiliary port. Depending upon your headset
model, you have to adjust your phone's audio settings for the best audio experience, including the headset
sidetone setting.
If you have a third party headset, and you apply a new sidetone setting, then wait one minute and reboot the
phone so the setting is stored in flash.
The phone reduces some background noise that a headset microphone detects. You can use a noise canceling
headset to further reduce the background noise and improve the overall audio quality.
If you are considering a third part headset, we recommend the use of good quality external devices; for example,
headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending
on the quality of headsets and their proximity to other devices, such as mobile phones and two-way radios,
some audio noise or echo may still occur. Either the remote party or both the remote party and the Cisco IP
Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing
sounds; for example, electric lights, electric motors, or large PC monitors.
Sometimes, use of a local power cube or power injector may reduce or eliminate hum.
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