System Diagnostic Lights - Dell M5680 Owner's Manual

System diagnostic lights

Battery-status light
Indicates the power and battery-charge status.
Solid white—Power adapter is connected and the battery has more than 5 percent charge.
Amber—Computer is running on battery and the battery has less than 5 percent charge.
Off
● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5 percent charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 50. LED codes
Diagnostic light codes
1,1
1,2
1,5
1,6
2,1
2,2
2,3
2,4
2,5
2,6
2,7
2,8
3,1
3,2
3,3
3,4
3,5
3,6
Problem description
TPM detection failure
Unrecoverable SPI flash failure
i-Fuse failure
EC internal failure
Processor failure
System board: BIOS or ROM (Read-Only
Memory) failure
No memory or RAM (Random-Access
Memory) detected
Memory or RAM (Random-Access
Memory) failure
Invalid memory installed
System board or chipset error
Display failure - SBIOS message
Display failure - EC detection of power rail
failure
Coin-cell battery failure
PCI, video card/chip failure
BIOS Recovery Image not found
Recovery image found but invalid
Power-rail failure
System BIOS Flash incomplete
Recommended Solution
Replace the system board.
Replace the system board.
Replace the system board.
Disconnect all power source (AC, battery, coin cell)
and drain flea power by pressing and holding down the
power button.
Replace the CPU. If CPU is on-board, replace the
system board.
Replace the system board.
Reseat and swap memory modules between the slots.
If the problem persists, replace the memory module
Reseat and swap memory modules between the slots.
If the problem persists, replace the memory module.
Reseat and swap memory modules between the slots.
If the problem persists, replace the memory module.
Replace the system board.
Replace the LCD module.
Replace the system board.
Reset the CMOS battery connection. If the problem
persists, replace the RTC battery.
Replace the system board.
Flash latest BIOS version. If the problem persists,
replace the system board.
Flash latest BIOS version. If the problem persists,
replace the system board.
Replace the system board.
Replace the system board.
Troubleshooting 141