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Solving Problems
Sender's Fax Number Not Displayed
The sender's fax number is not set to the sender's machine.
The sender may not have set the fax number. Contact the sender.
Sender's Fax Number Displayed on Received Faxes is Wrong
The sender's fax number set to the sender's machine is wrong.
The sender may have set the fax number incorrectly. Contact the sender.
Cannot Make Calls on the Connected Telephone
The phone cable is not connected correctly.
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Answering Machine Cannot Answer Voice Calls
The printer's Rings to Answer setting is set to less than the number of rings for your answering
machine.
Select Slow(9,600bps) in Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer, and
then set to a number higher than the number of rings for your answering machine.
A Lot of Junk Faxes Have Been Received
The printer's feature to block junk faxes has not been set up.
Solutions
Make Rejection Fax settings in Settings > General Settings > Fax Settings > Basic Settings.
"Making Settings for Blocking Junk Faxes" on page 401
A Message is Displayed on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
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A Message is Displayed on the LCD Screen
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