Epson ET-4800 User Manual
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Epson ET-4800 User Manual

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ET-4800 User's Guide

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  • Page 1 ET-4800 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power Off Timer Setting from the Control Panel............28 Using the Epson Smart Panel Mobile App..................29 Voice-activated Printing ........................30 Epson Connect Solutions for Smartphones, Tablets, and More ............30 Setting Up Epson Connect Services....................31 Using Epson Email Print ....................... 32 Using Epson Remote Print ......................
  • Page 4 Using Epson Print and Scan App with Windows Tablets ..............36 Using the Mopria Print Service ......................37 Wi-Fi or Wired Networking........................38 Network Security Recommendations ....................38 Wi-Fi Infrastructure Mode Setup......................39 Selecting Wireless Network Settings from the Control Panel ............40 Wi-Fi Direct Mode Setup ........................
  • Page 5 Changing the Language of the Printer Software Screens ............102 Changing Automatic Update Options ..................103 Printing with the Built-in Epson Driver - Windows 10 S..............104 Selecting Print Settings - Windows 10 S..................104 Printing on a Mac ..........................107 Selecting Basic Print Settings - Mac ...................
  • Page 6 Customizing Action Icons......................144 Scanning in Epson Scan 2 ....................... 146 Additional Scanning Settings - Main Settings Tab ............... 149 Additional Scanning Settings - Advanced Settings Tab ............... 149 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........151...
  • Page 7 Image Format Options......................... 152 Scan Resolution Guidelines ......................153 Faxing............................... 155 Connecting a Telephone or Answering Machine ................155 Setting Up Fax Features ........................158 Setting Up Basic Fax Features ....................159 Using the Fax Setting Wizard....................159 Selecting the Line Type......................162 Setting the Number of Rings to Answer ..................
  • Page 8 Checking Ink Levels on Your Product..................197 Checking Ink Levels - Windows....................197 Checking Ink Levels - Mac......................198 Disabling Special Offers with Windows ..................199 Purchase Epson Ink ......................... 201 Ink Bottle Part Numbers....................... 201 Refilling the Ink Tanks ........................201 Adjusting Print Quality..........................208 Print Head Maintenance........................
  • Page 9 Transporting Your Product ....................... 233 Solving Problems ............................ 238 Checking for Software Updates......................238 Product Status Messages ........................ 239 Message Appears Prompting You to Reset Ink Levels..............241 Running a Product Check ........................ 241 Resetting Control Panel Defaults ..................... 243 Solving Setup Problems ........................
  • Page 10 Characters are Not Recognized During Conversion to Editable Text (OCR) ....... 286 Image Colors are Patchy at the Edges ..................286 Ripple Patterns Appear in an Image .................... 286 Scanned Image Edges are Cropped ................... 287 Resetting the Epson Scan 2 Settings ..................287 Solving Faxing Problems........................288...
  • Page 11 Cannot Send or Receive Faxes ....................288 Cannot Receive Faxes with a Telephone Connected to Your Product ........290 Fax Memory Full Error Appears....................290 Fax Quality is Poor ........................291 Sent Fax is Received in an Incorrect Size ................... 292 Received Fax is Not Printed ......................
  • Page 12 Trademarks ............................316 Copyright Notice..........................317 libTIFF Software Acknowledgment....................317 A Note Concerning Responsible Use of Copyrighted Materials........... 318 Default Delay Times for Power Management for Epson Products ..........318 Copyright Attribution ........................318...

  • Page 13: Et-4800 User's Guide

    ET-4800 User's Guide Welcome to the ET-4800 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.

  • Page 15: Product Parts - Front

    Product Parts - Front Automatic Document Feeder (ADF) cover ADF input tray ADF edge guide ADF output tray Rear paper feeder Paper support...

  • Page 16: Product Parts - Inside

    Edge guides Output tray Stopper Parent topic: Product Parts Locations Product Parts - Inside Document cover Scanner glass...
  • Page 17 Control panel Scanner unit Ink tank cap Ink tank cover Ink tank unit Ink tanks Inner cover Scanner unit support Print head Parent topic: Product Parts Locations...

  • Page 18: Product Parts - Back

    Product Parts - Back LAN port USB port AC inlet LINE port EXT port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Selecting Your Country or Region...

  • Page 19: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light LCD screen help button Arrow buttons and OK button stop button Numeric keypad C clear button start button reset button back button received fax light home button Status Icon Information...

  • Page 20: Status Icon Information

    Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description The product is not connected to a wireless network. The product is searching for an SSID or experiencing a wireless network connection issue. The product is connected to a wireless network.

  • Page 21: Changing Lcd Screen Language

    • To enter characters, press the buttons on the numeric keypad. • To change the character case or type, select A1# or press the reset button. • To move the cursor to the right or to add a space, press the right arrow button. •...

  • Page 22: Selecting Your Country Or Region

    You see a screen like this: 4. Select Language and press the OK button. 5. Select a language and press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the country or region in which you are using your product.

  • Page 23: Selecting The Date And Time

    Selecting the Date and Time Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings and press the OK button. 3.

  • Page 24: Adjusting Control Panel Sounds

    9. Use the arrow buttons and the numeric keypad to enter the current date, then press the OK button. 10. Select the time format you want to use and press the OK button. 11. Use the numeric keypad, arrow buttons and the reset button to enter the current time, then press the OK button.

  • Page 25: Preventing Pc Connection Via Usb

    • To use normal control panel sound levels, select Normal Mode and press the OK button. • To reduce noise during printing, select Quiet Mode and press the OK button. Note: Using Quiet Mode may reduce the print speed, and may not reduce printing noise when using certain paper types or print quality settings.

  • Page 26: Using Power Saving Settings

    You see a screen like this: 5. Select Disable and press the OK button. 6. Do one of the following: • Press the OK button to restart the product. • Press the stop button to return to the Printer Setup screen without restarting the product. Note: The change will not take effect until the product is restarted.
  • Page 27 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer Setup and press the OK button. You see a screen like this: 4. Select Sleep Timer and press the OK button. You see this screen: 5.

  • Page 28: Changing The Power Off Timer Setting From The Control Panel

    Parent topic: Using Power Saving Settings Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically. 1. Press the home button, if necessary. 2.

  • Page 29: Using The Epson Smart Panel Mobile App

    Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up your Epson product and then print, copy, or scan with your networked Epson product. Epson Smart Panel also lets you check ink levels and product status.

  • Page 30: Voice-Activated Printing

    Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...

  • Page 31: Setting Up Epson Connect Services

    Using the Mopria Print Service Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.

  • Page 32: Using Epson Email Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 33: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 34: Using Airprint

    Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S)

  • Page 35: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 36: Using Windows 10 Mobile Printing

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

  • Page 37: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 38: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...

  • Page 39: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 40: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 41 6. Enter your wireless password (or network name and then password). • To enter characters, press the buttons on the numeric keypad. • To change the character case or type, select A1# or press the reset button. • To move the cursor to the right or add a space, press the right arrow button. •...

  • Page 42: Wi-Fi Direct Mode Setup

    (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
  • Page 43 4. Press the OK button twice. 5. Do one of the following: • Open the Epson Smart Panel app on your device, then press the down arrow button on your product's control panel to view the product information. Use the information on the product's LCD screen to select your product in the Epson Smart Panel app.

  • Page 44: Wi-Fi Protected Setup (Wps)

    Note: If the icon is displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
  • Page 45 You see this screen: 4. Press the OK button twice. You see this screen: 5. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 6. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful, the blue Wi-Fi icon is displayed on the LCD screen.

  • Page 46: Printing A Network Status Sheet

    Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet for detailed information about your product's network status. 1. Press the home button, if necessary. 2. Select Settings > Network Settings > Print Status Sheet. You see this screen: 3.

  • Page 47: Network Connection Report Codes And Messages

    You see a screen like this: 3. Press the start button to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
  • Page 48 Error code Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product.
  • Page 49 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 50 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 51 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 52 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 53: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.

  • Page 54: Changing A Usb Connection To A Wi-Fi Connection

    Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet.

  • Page 55: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 56 1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. 3. Press the arrow buttons to select either Wi-Fi (Recommended) or Wi-Fi Direct and press the OK button. 4. Do one of the following: •...

  • Page 57: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet Feeder Paper Loading Capacity Compatible Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software...
  • Page 58 2. Slide the edge guides out all the way. 3. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 4.
  • Page 59 • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. • To load a sheet of paper longer than legal size, close the paper support, then load the leading edge of the paper as shown.
  • Page 60 5. Slide the edge guides against the paper, but not too tightly. 6. Pull out the output tray and open the paper stopper. 7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button.

  • Page 61: Paper Loading Capacity

    [216 × 279 mm]) or A4 (8.3 × 11.7 Epson EcoTank Premium inches [210 × 297 mm]) or smaller: Paper Up to the line indicated by the arrow Epson Bright White Pro mark Paper Available paper sizes* 1 sheet Epson Bright White Premium Oficio 9 (8.46 ×...

  • Page 62: Compatible Epson Papers

    (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
  • Page 63 Paper Type Size Part number Sheet count Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 × 279 mm]) Epson Premium Presentation 8 × 10 inches (203 × 254 mm)

  • Page 64: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Sizes • 3.5 × 5 inches (89 × 127 mm) •...

  • Page 65: Paper Or Media Type Settings - Control Panel

    Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Multipurpose Plus Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy...

  • Page 66: Paper Or Media Type Settings - Printing Software

    Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Envelope Envelope Parent topic: Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software...

  • Page 67: Selecting The Default Paper Source Settings

    Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > Printer Setup. You see a screen like this: 3. Select Paper Source Settings and press the OK button. 4.
  • Page 68 Paper Source Available settings Description Settings option A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper...

  • Page 69: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder ADF Original Document Specifications...
  • Page 70 1. Open the document cover. Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. Remove any dust and dirt on the scanner glass before scanning.

  • Page 71: Placing Originals In The Automatic Document Feeder

    Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.
  • Page 72 Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > ADF Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
  • Page 73 3. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: Do not add originals while scanning.

  • Page 74: Adf Original Document Specifications

    Note: If you are copying two originals onto one sheet, load the originals as shown: Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight...
  • Page 75 • Thermal paper • Originals containing tape, staples, or paper clips • Originals with carbon paper backing • Originals that are bound • Originals with labels, stickers, or sticky notes • Ripped, curled, folded, deteriorated, or wrinkled originals • Originals with holes •...

  • Page 76: Copying

    Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass or in the ADF.
  • Page 77 6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see this screen: 8.

  • Page 78: Copying Options

    9. To change the print settings, press the arrow buttons to select and adjust the necessary settings. When you are finished, press the OK button. 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button.
  • Page 79 Copying option Available settings Description Quality Draft Adjusts the quality of your copies Standard High ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos Standard Medium...

  • Page 80: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 81: Selecting Basic Print Settings - Windows

    Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 82 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5.

  • Page 83: Print Quality Options - Windows

    15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Paper or Media Type Settings - Control Panel...

  • Page 84: Selecting Double-Sided Printing Settings - Windows

    2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
  • Page 85 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.

  • Page 86: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Option Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
  • Page 87 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 88: Custom Color Correction Options - Windows

    Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 89: Image Options And Additional Settings - Windows

    includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software.

  • Page 90: Header/Footer Settings - Windows

    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.

  • Page 91: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 92 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.

  • Page 93: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 94: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 95: Printing Your Document Or Photo - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 96 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...

  • Page 97: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows Locking Printer Settings - Windows...
  • Page 98 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.

  • Page 99: Locked Setting Options

    You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
  • Page 100 Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...

  • Page 101: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 102: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.

  • Page 103: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.

  • Page 104: Printing With The Built-In Epson Driver - Windows 10 S

    You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
  • Page 105 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 106 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.

  • Page 107: Printing On A Mac

    You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 108: Selecting Basic Print Settings - Mac

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...
  • Page 109 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 110 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless.

  • Page 111: Print Quality Options - Mac

    Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.

  • Page 112: Print Options - Mac

    Quality For text and graphics with increased quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 113: Selecting Print Layout Options - Mac

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 114: Managing Color - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 115: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 116: Selecting Printing Preferences - Mac

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 117: Printing Preferences - Mac

    Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.

  • Page 118: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 119: Printing From A Smartphone Or Tablet

    Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.

  • Page 120: Printing With Epson Photo

    Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.

  • Page 121: Scanning

    If you are scanning to a computer, you can change the default scan settings using the Event Manager utility on the computer. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer.

  • Page 122: Setting Up A Wsd Port (Windows 7/Windows Vista)

    4. Press the left or right arrow button to select Scan and press the OK button. 5. Press the left or right arrow button to select a scan option and press the OK button. • To Computer (JPEG) saves your scan as a JPEG file on your computer or as an image capture on a Mac.

  • Page 123: Changing Default Scan Job Settings

    Start > All Programs or Programs > Epson Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.

  • Page 124: Starting A Scan Using Epson Scansmart

    Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.

  • Page 125: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 126 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...

  • Page 127: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 128 You see an Epson Scan 2 window like this:...

  • Page 129: Starting A Scan From A Smartphone Or Tablet

    Scanning in Epson Scan 2 Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 130 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 131 The original is scanned. When scanning is complete, you see a screen like this: Note: To change between document or photo editing options, select Change Mode. 5. In Document Editing Mode, you can review, edit, or reorder the scanned images as follows: •...

  • Page 132: Saving A Scan

    Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Selecting Epson ScanSmart Settings Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats.

  • Page 133: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document or Photo in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 134: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document or Photo in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 135: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 136 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.

  • Page 137: Selecting Epson Scansmart Settings

    Scanning a Document or Photo in Epson ScanSmart Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 138: Changing The Scan Settings

    2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.

  • Page 139: Changing The File Name Settings

    You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans.
  • Page 140 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 141: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 142 You see a screen like this: 2. Click the Save Settings tab.

  • Page 143: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...

  • Page 144: Customizing Action Icons

    Parent topic: Selecting Epson ScanSmart Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen.
  • Page 145 You see a screen like this: 2. Click the Customize Actions tab.

  • Page 146: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 147 You see this window:...
  • Page 148 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.

  • Page 149: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
  • Page 150 Removes dust on scanned images (when scanning in Photo Mode). Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2...

  • Page 151: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Epson Scan 2 OCR Component to scan using OCR with Epson Scan 2. Select Epson Software Updater in the Windows Start menu or Mac Epson Software folder, and select the component and PDF extension files to download and install them.

  • Page 152: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 153: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 154 • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...

  • Page 155: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 156 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 157 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. Note: Do not remove the cap from the EXT port if you are not connecting your telephone.

  • Page 158: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 159: Setting Up Basic Fax Features

    Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing...
  • Page 160 2. Select Settings and press the OK button. 3. Select Fax Settings and press the OK button. 4. Select Fax Setting Wizard and press the OK button. The Fax Setting Wizard screen appears. 5. Press the OK button to proceed. 6.
  • Page 161 7. On the Your Phone Number screen, use the numeric keypad to enter your fax number, up to 20 characters. Note: The name and phone number in the fax header identifies the source of the faxes you send. 8. On the DRD Setting screen, do one of the following: •...

  • Page 162: Selecting The Line Type

    10. Do one of the following: • Press the OK button if you want to receive faxes automatically. Receive Mode is set to Auto. • Press the stop button if you want to receive faxes manually. Receive Mode is set to Manual. 11.

  • Page 163: Setting The Number Of Rings To Answer

    You see a screen like this: 3. Select Use and press the OK button to activate the setting. 4. Use the numeric keypad to enter the access code, such as 9, and press the OK button. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.

  • Page 164: Selecting Advanced Fax Settings

    2. Select Settings > Fax Settings > Basic Settings > Rings to Answer. 3. Enter the number of rings and press the OK button. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.

  • Page 165: Receive Settings - Fax

    You see a screen like this: 3. Select the group of settings you want to change. Receive Settings - Fax Basic Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings menu.

  • Page 166: Basic Settings - Fax

    Setting Options Description Auto Reduction Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Select to print large incoming faxes at their original size on multiple sheets, if necessary. Split Page Settings Delete Print Data Select how to split large incoming faxes across...
  • Page 167 Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.

  • Page 168: Report Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...

  • Page 169: Security Settings - Fax

    Setting Options Description Fax Log Auto Print Does not print a fax log. On(Every 30) Prints a fax log after every 30 fax jobs are completed. On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.

  • Page 170: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 171 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.

  • Page 172: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 173: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 174: Setting Up Contacts Using The Product Control Panel

    Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact or Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers and group contacts to easily send faxes to multiple recipients.

  • Page 175: Editing Or Deleting A Contact Or Group

    5. When you've finished, check the details shown on the LCD screen and press the stop button to make any changes. Otherwise, press the OK button to add the entry. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact or Group You can edit or delete any of the contacts or groups on your list.

  • Page 176: Sending Faxes From The Product Control Panel

    Sending Faxes Using the Fax Utility - Mac Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Sending a Fax Using the Keypad, Contact List, or History Fax Sending Options Sending a Fax at a Specified Time Dialing Fax Numbers from a Connected Telephone Parent topic:...
  • Page 177 You see a screen like this: 4. Do one of the following to select fax recipients: • Manually enter a fax number: Enter a fax number using the numeric keypad, and press the OK button when done. To add another fax number, repeat this step; the number of multiple recipients appears in the upper right corner of the LCD screen.

  • Page 178: Fax Sending Options

    6. Press the start button to send the fax. Note: To cancel faxing, press the stop button. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Note: If the fax number is busy or there is a problem, the product automatically redials after one minute.

  • Page 179: Sending A Fax At A Specified Time

    Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color fax or sending a fax to multiple recipients.
  • Page 180 You see a screen like this: 4. Use the numeric keypad to enter a fax number or select a number from the Contacts or Recent list. 5. Press the OK button to open the Fax menu. 6. Select Fax Send Settings and press the OK button. 7.

  • Page 181: Dialing Fax Numbers From A Connected Telephone

    9. Use the numeric keypad, and the arrow and reset buttons, to enter your desired time. Then press the OK button. 10. Press the back button twice to return to the Fax screen. 11. Press the start button to send the fax. Note: To cancel faxing, press the stop button.

  • Page 182: Sending Faxes Using The Fax Utility - Windows

    3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number. 4.
  • Page 183 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it.
  • Page 184 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
  • Page 185 • Select a recipient from the phonebook or contacts on the printer and click Add. • Enter the recipient's name and fax number and click Add. Note: For detailed instructions on using the Epson FAX Utility, click Help. 10. Click Next when you are done selecting recipients.

  • Page 186: Sending Faxes Using The Fax Utility - Mac

    11. If you the selected the Add documents to send checkbox, follow the instructions on the screen to add documents to your fax and then click Next. 12. If you selected the Attach a cover sheet checkbox, select a cover sheet and enter a subject and message, then click Next.
  • Page 187 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6. Select Recipient Settings from the pop-up menu. You see this window: 7. Do one of the following to choose your recipient: •...

  • Page 188: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic:...

  • Page 189: Receiving Faxes Automatically

    Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).

  • Page 190: Receiving A Fax By Polling

    Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.

  • Page 191: Checking Fax Status

    3. Press the OK button, select More, and press the OK button. 4. Select Polling Receive and press the OK button. 5. Select On and press the OK button. 6. Use the numeric keypad to enter the fax number you expect to receive the fax from. 7.

  • Page 192: Printing Fax Reports

    You see a screen like this: 3. Press the OK button, select More, then press the OK button. 4. Select Transmission Log and press the OK button. Select the fax job you want to check. Note: If you see the received fax light is flashing, received faxes have been temporarily saved to the product's memory.

  • Page 193: Fax Report Options

    You see a screen like this: 3. Press the OK button, select More, and press the OK button. 4. Select Fax Report and press the OK button. 5. Select the fax report you want to print and press the OK button. Fax Report Options Parent topic: Faxing...

  • Page 194: Refilling Ink

    Refilling the Ink Tanks Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 195 Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.

  • Page 196: Check Ink Levels

    Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is consumed from all ink tanks during printing and when performing maintenance operations, such as cleaning the print head. • Some ink in the ink bottles supplied with your product is used during initial setup; these ink bottles may print fewer pages compared to subsequent ink bottles.

  • Page 197: Checking Ink Levels On Your Product

    Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.

  • Page 198: Checking Ink Levels - Mac

    You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

  • Page 199: Disabling Special Offers With Windows

    Parent topic: Check Ink Levels Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer.
  • Page 200 Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences. You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels...

  • Page 201: Purchase Epson Ink

    You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
  • Page 202 As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
  • Page 203 6. Open the cap for the ink tank you are going to fill. Note: Make sure the color of the ink tank matches the ink color you want to refill. Refer to the color- coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position;...
  • Page 204 Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Do not allow the top of the ink bottle to hit any objects after removing its cap; otherwise, ink may spill.
  • Page 205 8. Insert the bottle into the ink filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle.
  • Page 206 9. When the ink tank is full, remove the ink bottle and securely close the ink tank cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 10.
  • Page 207 Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions Related tasks Checking Ink Levels on Your Product...

  • Page 208: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.

  • Page 209: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3.
  • Page 210 6. Press the start button to print. The nozzle check pattern is printed. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning...

  • Page 211: Checking The Nozzles Using A Computer Utility

    8. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. • If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head.
  • Page 212 You see a window like this: 5. Click Print.
  • Page 213 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish.

  • Page 214: Print Head Cleaning

    • If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours.
  • Page 215 You see a screen like this: 5. Select Head Cleaning and press the OK button. 6. Press the start button to clean the print head. Caution: Never open the inner cover or turn off the product during a cleaning cycle or you may damage it.

  • Page 216: Cleaning The Print Head Using A Computer Utility

    You see a message on the LCD screen and the power light flashes throughout the cleaning cycle. When the cleaning cycle is finished, the power light stays on and you see a message on the LCD screen. 7. Select Nozzle Check, press the OK button, and press the start button to run a nozzle check and confirm that the print head is clean.
  • Page 217 You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle.The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never open the inner cover or turn off the product during a cleaning cycle or you may damage it.
  • Page 218 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.

  • Page 219: Power Cleaning

    Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel...
  • Page 220 If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 221: Power Cleaning Using A Computer Utility

    Related tasks Checking the Nozzles Using the Product Control Panel Loading Paper in the Sheet Feeder Related topics Refilling Ink Refilling Ink Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.
  • Page 222 If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic:...

  • Page 223: Print Head Alignment

    Related topics Refilling Ink Refilling Ink Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
  • Page 224 You see a screen like this: 5. Select Print Head Alignment and press the OK button. 6. Do one of the following: • Select Vertical Alignment and press the OK button. • Select Horizontal Alignment and press the OK button. 7.

  • Page 225: Cleaning The Paper Guide

    9. Press the OK button when you are finished. Parent topic: Print Head Alignment Related tasks Loading Paper in the Sheet Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. Caution: Do not use tissues to clean the inside of the product.

  • Page 226: Checking The Number Of Sheets Fed

    3. Select Paper Guide Cleaning and press the OK button. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related concepts Print Head Alignment Print Head Cleaning Related tasks Loading Paper in the Sheet Feeder...

  • Page 227: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
  • Page 228 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...

  • Page 229: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 230 6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Clean the areas shown. 8.
  • Page 231 10. Use a soft, moistened, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Let the rollers dry before using the ADF. 11.
  • Page 232 14. Clean the area shown. 15. Close the ADF input tray, then close the ADF cover until it clicks into place. Parent topic: Cleaning and Transporting Your Product...

  • Page 233: Transporting Your Product

    Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Place the product in a plastic bag and fold the bag closed. •...
  • Page 234 • Do not put opened ink bottles in the box with the product. • Before transporting the product, make sure that the print head is in the home (far right) position. 1. Turn off the product. 2. Remove all the paper and any originals from the product. 3.
  • Page 235 5. Open the ink tank cover and make sure that the ink tank caps are securely closed. 6. Close the ink tank cover securely.
  • Page 236 7. Close the paper support and output tray, then lower the control panel by gently pushing it down. 8. Place the product in a plastic bag and fold the bag closed. 9. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.
  • Page 237 Related concepts Print Head Cleaning Print Head Alignment...

  • Page 238: Solving Problems

    Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.

  • Page 239: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
  • Page 240 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 241: Message Appears Prompting You To Reset Ink Levels

    Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top. Note: Depending on the operating conditions, you may see the ink reset message even when there is still ink in the tanks.
  • Page 242 You see a screen like this: 5. Select Nozzle Check and press the OK button. 6. Press the start button. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: •...

  • Page 243: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check other solutions. If they do not work, contact Epson. Parent topic:...

  • Page 244: Solving Setup Problems

    4. Select one of these options and press the OK button: • Network Settings: Resets all network settings. • Copy Settings: Resets all copy settings. • Scan Settings: Resets all scan settings. • Fax Settings: Resets all fax settings. • Clear All Data and Settings: Resets all settings. You see a confirmation screen.

  • Page 245: Noise After Filling The Ink

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 246: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 247 give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device.

  • Page 248: Network Software Cannot Find Product On A Network

    are already connected, disconnect a device by deleting the product's SSID from the Wi-Fi screen of that device. If fewer than 8 devices are connected, check the accuracy of your other network settings, move your device closer to your product, and try connecting again. •...

  • Page 249: Product Does Not Appear In Mac Printer Window

    4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.

  • Page 250: Wireless Network Connection Is Unstable On A Mac

    Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.

  • Page 251: Cannot Print Over A Network

    • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited.

  • Page 252: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 253: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.

  • Page 254: Product Makes Noise When It Sits For A While

    Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: •...

  • Page 255: Solving Paper Problems

    Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Originals Do Not Feed From the Automatic Document Feeder Paper Jam Problems Inside the Product Paper Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems...

  • Page 256: Originals Do Not Feed From The Automatic Document Feeder

    Related references Paper Loading Capacity Paper Specifications ADF Original Document Specifications Paper Jam Problems Inside the Product Related tasks Loading Paper in the Sheet Feeder Cleaning Your Product Placing Originals in the Automatic Document Feeder Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: •...
  • Page 257 Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury. Do not touch any protruding parts inside the product. Be careful not to trap your hand or fingers when opening or closing the scanner unit. Caution: Remove the jammed paper carefully.
  • Page 258 4. Open the inner cover. 5. Lift up the scanner until it clicks into place. Caution: Do not touch the parts shown or you may damage your product.
  • Page 259 6. Remove any jammed paper inside. Caution: Do not touch the parts shown or you may damage your product. Be careful not to trap your hand or fingers when opening the scanner unit.
  • Page 260 7. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Note: The scanner unit must be closed completely before it can be opened again. 8. Close the inner cover.

  • Page 261: Paper Jams In The Automatic Document Feeder

    9. Lower the control panel. 10. Follow the prompts on the LCD screen to clear any error messages. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Loading Paper in the Sheet Feeder Paper Jams in the Automatic Document Feeder If you see a message that paper has jammed in the ADF, follow the steps here.
  • Page 262 3. Open the ADF cover. Caution: Make sure you open the ADF cover before removing any jammed paper. Otherwise the product may be damaged. 4. Carefully remove any jammed paper.
  • Page 263 5. Open the ADF input tray. Caution: Make sure you open the ADF cover before opening the input tray. Otherwise the product may be damaged. 6. Carefully remove any jammed paper from beneath the ADF input tray.

  • Page 264: Paper Ejection Problems

    7. Close the ADF input tray, then close the ADF cover until it clicks into place. 8. Reload your originals. Caution: Do not load originals above the arrow mark on the ADF edge guide. Also make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.

  • Page 265: Solving Problems Printing From A Computer

    • Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited.

  • Page 266: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...

  • Page 267: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 268 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 269: Solving Page Layout And Content Problems

    Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print...

  • Page 270: Blank Pages Print

    Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.

  • Page 271: Border Appears On Borderless Prints

    • Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. •...

  • Page 272: Incorrect Characters Print

    Print Options - Mac Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...

  • Page 273: Slanted Printout

    • Make sure you selected the correct margins for your paper size in your printing program. • Be sure to select the appropriate original size setting for your original in the copy settings. • If the image is slightly enlarged and cropped during borderless printing, change the Expansion setting.

  • Page 274: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 275: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 276 • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Dry printouts completely before filing or displaying them. When drying printouts, avoid direct sunlight, do not use a dryer, and do not touch the printed side of the paper. •...

  • Page 277: Faint Printout Or Printout Has Gaps

    Power Cleaning Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Compatible Epson Papers Related tasks Checking Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...

  • Page 278: Grainy Printout

    Inks to Create Black setting from Extended Settings on the printer driver's Maintenance tab. You can print at Standard print quality when the Paper Type is Plain Paper / Bright White Paper, Letterhead, or Envelope. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning...

  • Page 279: Incorrect Colors

    Standard (Windows) or Normal (Mac) instead. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 280: Solving Scanning Problems

    Color Management setting to any color correction method other than PhotoEnhance. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.

  • Page 281: Scanning Software Does Not Operate Correctly

    • If you are scanning with the ADF, make sure the ADF and document covers are closed. • Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software.

  • Page 282: Scanning Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 283: Cannot Send Scans To A Cloud Service

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image Consists of a Few Dots Only...

  • Page 284: Line Of Dots Appears In All Scanned Images

    Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Related tasks Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...

  • Page 285: Scanned Image Quality Problems

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 286: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.

  • Page 287: Scanned Image Edges Are Cropped

    In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. When scanning using Epson ScanSmart and placing multiple originals on the scanner glass, make sure there is a gap of at least 0.8 in.

  • Page 288: Solving Faxing Problems

    Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems Solving Faxing Problems Check these solutions if you have problems faxing with your product.
  • Page 289 • If you cannot send faxes at a specified time, make sure the date and time are set correctly on the product. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 290: Cannot Receive Faxes With A Telephone Connected To Your Product

    Checking Fax Status Printing Fax Reports Selecting the Date and Time Related topics Setting Up Fax Features Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...

  • Page 291: Fax Quality Is Poor

    Parent topic: Solving Faxing Problems Related tasks Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Related topics Setting Up Fax Features Sending Faxes Fax Quality is Poor If you receive a poor quality fax, try these solutions: •...

  • Page 292: Sent Fax Is Received In An Incorrect Size

    Basic Settings - Fax Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel.
  • Page 293 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 294: Uninstalling Product Software - Mac

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 295 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 296: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 297: Mac System Requirements

    • Windows Server 2003 SP2 or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support...

  • Page 298: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 299: Printable Area Specifications

    Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum...
  • Page 300 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications...

  • Page 301: Automatic Document Feeder (Adf) Specifications

    Automatic Document Feeder (ADF) Specifications Paper size US letter, legal, A4, or 8.5 × 13 inch (216 × 330 mm) size Paper type Plain paper Paper weight 17 lb (64 g/m ) to 25 lb (95 g/m Sheet feeding capacity Approximately 30 sheets (US letter or A4) or 10 sheets (legal or 8.5 ×...

  • Page 302: Ink Specifications

    Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.

  • Page 303: Dimension Specifications

    Resolution Monochrome: Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Photo: 203 pixels per inch ×...

  • Page 304: Electrical Specifications

    Electrical Specifications Note: Check the label on the product for its voltage. Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.4 to 0.2 A Power consumption with USB Standalone copying: Approximately 12 W (ISO/IEC24712) connection Ready mode: Approximately 4.5 W Sleep mode: Approximately 0.7 W...

  • Page 305: Network Interface Specifications

    Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; IEEE 802.11n available only on the 20 MHz channel Security WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WEP (64/128 bit); not supported for Wi-Fi Direct mode WPA3-SAE (AES); not supported for Wi-Fi Direct mode Frequency range 2.4 GHz Maximum Radio-Frequency...

  • Page 306: Safety And Approvals Specifications (U.s. Or Canada)

    • Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 307: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 308 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 309: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 310: Telephone Equipment Safety Instructions

    When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Page 311 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 312 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 313: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 314 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:...
  • Page 315 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 316: Trademarks

    (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...

  • Page 317: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 318: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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