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Solving Problems
Code
Problem
314
The data size exceeds the maximum size for attached
files.
315
The memory is full.
321
A DNS error has occurred.
322
An authentication error has occurred.
323
A communication error has occurred.
324
A file with the same name already exists in the
specified folder.
325
There is not enough storage space available in the
specified folder.
326
327
The memory is full.
328
The destination was wrong or the destination does
not exist.
331
A communication error occurred while acquiring the
destination list.
332
There is not enough storage space available to save
the scanned image in the destination storage.
333
The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334
An error occurred while sending the scanned image.
341
A communication error has occurred.
401
There is not enough storage space available to save
the data in the memory device.
402
The memory device is write-protected.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
Solution
❏ Increase the Attached File Max Size setting in
the scan settings.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Retry after other ongoing jobs are finished.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
Check the Location settings.
❏ Check the Location settings.
❏ Print a network connection report to check if the
printer is connected to the network.
❏ Delete the file with the same name.
❏ Change the file name prefix in File Settings.
❏ Increase the storage space in the specified folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Wait until other ongoing jobs are finished.
Check the Location settings.
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
-
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Epson Event Manager is installed
on the computer.
Increase the storage space in the memory device.
Disable write protection on the memory device.
221
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