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Solving Problems
The recipient's machine takes a long time to answer.
Solutions
If the recipient machine does not pick up your call within 50 seconds after the printer has finished
dialing, the call ends with an error. Dial using the
telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add
pauses after the fax number to send the fax. Tap
mark. One pause is about three seconds. Add multiple pauses as needed.
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select Edit > Fax Speed > Slow(9,600bps).
Cannot Send Faxes at a Specified Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings, and then set the correct date
and time.
Faxes Are Sent at the Wrong Size
The following causes can be considered.
The originals are not placed correctly.
Solutions
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the
scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the
scanner glass.
"Placing Originals" on page 35
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If the printer is placed in a location near a light source or subjected to direct sunlight, the
original size may not be detected correctly.
Solutions
Select the original size manually, and then try again.
There is dust or dirt on the scanner glass or document mat.
Solutions
When scanning from the control panel and selecting the auto scan area cropping function, remove any
trash or dirt from the scanner glass and document mat. If there is any trash or dirt around the original,
the scanning range expands to include it.
"Cleaning the Scanner Glass" on page 151
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"Cleaning the Scanner Glass" on page 151
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The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
(On Hook) feature or using a connected
to enter the pause. A hyphen is entered as the pause
207
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