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Ruijie RG-AP820-I Access Point
Hardware Installation and Reference Guide
Document Version: V1.2
Date: 2023-09-15
Copyright © 2023 Ruijie
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Summary of Contents for Ruijie RG-AP820-I

  • Page 1 Ruijie RG-AP820-I Access Point Hardware Installation and Reference Guide Document Version: V1.2 Date: 2023-09-15 Copyright © 2023 Ruijie Networks...
  • Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt. This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.
  • Page 3 Preface Intended Audience This document is intended for:  Network engineers  Technical support and servicing engineers  Network administrators Technical Support  Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com ...
  • Page 4 Specification An alert that contains a description of product or version support. 2. Note This manual provides the device installation steps, hardware troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors. It is intended for the users who have some experience in installing and maintaining network hardware.
  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Appearance ..........................1 1.2 Package Contents ........................3 1.3 Technical Specifications ......................3 1.3.1 Size and Weight ......................3 1.3.2 RF ..........................4 1.3.3 Ports ..........................5 1.3.4 Power Supply ......................... 6 1.3.5 Environment and Reliability ...................
  • Page 6 2.2.5 Cleanliness Requirements ................... 11 2.2.6 Anti-interference Requirements ................... 13 2.2.7 Lightning Protection Requirements ................13 2.2.8 Installation Site Requirements ..................13 2.3 Tools ............................13 3 Installing the Access Point ....................... 15 3.1 Installation Flowchart ....................... 15 3.2 Before You Begin ........................15 3.3 Precautions ..........................
  • Page 7 4 Verifying Operating Status ....................... 25 4.1 Configuring the Environment ....................25 4.2 Powering up the AP ......................... 25 4.2.1 Checking Environment before Power-on ..............25 4.2.2 Checking Environment after Power-on ................ 25 5 Monitoring and Maintenance ......................26 5.1 Monitoring ..........................26 5.1.1 LED ..........................
  • Page 8 7.3 Cabling Recommendations ..................... 32 7.4 Power Supply ........................... 35...
  • Page 9: Product Overview

    The RG-AP820-I AP is a dual-band dual-radio access point compliant with the IEEE 802.11ax standard. The RG-AP820-I AP provides a combined data rate of 2.976 Gbps, with up to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. Designed for flexible deployments in the field of education, government, finance and business, the RG-AP820-I AP offers one combo port.
  • Page 10 Hardware Installation and Reference Guide Product Overview Figure 1-2 Front Panel Table 1-1 Front Panel Item Description Indicate the operation status of device. Figure 1-3 Side View Table 1-2 Side View Button and Port Description...
  • Page 11: Package Contents

    Connect to the DC power adapter to supply DC power plug power to the AP. Package Contents Table 1-3 Package Contents Item Quantity RG-AP820-I Access Point Mounting Bracket Wall Anchor Phillips Pan Head Screws M4 x 20 Warranty Card Installation Guide Technical Specifications 1.3.1...
  • Page 12 Hardware Installation and Reference Guide Product Overview Mounting Ceiling/wall mount capable Kensington lock Anti-theft Lock Security screw Bracket Dimensions 120 mm×120 mm×8 mm (4.72 in. x 4.72 in. x 0.31 in.) (W x D x H) Mounting Hole 53 mm (2.09 in.) Pattern Mounting Hole 6.5 mm (0.26 in.)
  • Page 13: Ports

    Hardware Installation and Reference Guide Product Overview 5 GHz: 3 dBi Max. Transmit 20 dBm (country-specific restrictions apply) Power Transmit Power Configurable in increments of 1 dBm Adjustment Modulation OFDM: BPSK@6/9Mbps, QPSK@12/18Mbps, 16-QAM@24Mbps, 64- QAM@48/54Mbps DSSS: DBPSK@1Mbps, DQPSK@2Mbps, and CCK@5.5/11Mbps MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM and 1024QAM OFDMA 11b: -96dBm(1Mbps), -93dBm(5Mbps), -89dBm(11Mbps)
  • Page 14: Power Supply

    Hardware Installation and Reference Guide Product Overview Not supported One system status LED Button One reset button 1.3.4 Power Supply Table 1-7 Power Supply Item Description Power Supply 1. DC power adapter: 48 V/0.6 A (Optional. Please refer to Power Supply for details.) 2.
  • Page 15: Leds And Button

    Hardware Installation and Reference Guide Product Overview LEDs and Button Note  The description of LED status applies to both Fit AP and Fat AP, unless otherwise noted. Table 1-9 System LED Status Color Frequency Status Description The AP is NOT receiving power or the AP is receiving power, but the LED is disabled by software.
  • Page 16 Hardware Installation and Reference Guide Product Overview Table 1-11 Negotiation Speed When Connected with SFP Port on Peer Device Negotiation Speed AP SFP Port SFP Fiber 1 Gbps/2.5 1 Gbps/10 Speed Module Speed 1 Gbps Gbps/10 Gbps/Auto Gbps/Auto 1 Gbps 3 Gbps 1 Gbps 1 Gbps...
  • Page 17: Preparing For Installation

    Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note  To avoid personal injury and device damage, carefully read the safety precautions before you install the device.  The following safety precautions may not cover all possible dangers. 2.1.1 General Safety Precautions ...
  • Page 18: Electric Safety

    Hardware Installation and Reference Guide Preparing for Installation 2.1.3 Electric Safety Warning  Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to severe and fatal personal injury and device damage.  Direct or indirect contact with high voltage or mains power supply via wet objects may cause fatal dangers.
  • Page 19: Bearing Requirements

    Hardware Installation and Reference Guide Preparing for Installation 2.2.1 Bearing Requirements Evaluate the bearing capacity of the installation site based on the actual weight of the device and its accessories (for example, the bracket and power supply modules), and ensure that the installation site meets the bearing requirements.
  • Page 20 Hardware Installation and Reference Guide Preparing for Installation affecting the service life of the device, but also causing communication faults. Table 2-1 describes the requirements for the dust content and granularity in the equipment room. Table 2-1 Requirements for Dust Dust Unit Content...
  • Page 21: Anti-Interference Requirements

    Hardware Installation and Reference Guide Preparing for Installation 2.2.6 Anti-interference Requirements  Take interference prevention measures for the power supply system.  Keep the device away from the grounding equipment or lightning and grounding equipment of the power device as much as possible. ...
  • Page 22 Hardware Installation and Reference Guide Preparing for Installation Note The device is delivered without a tool kit. The tool kit and cables are customer-supplied.
  • Page 23: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Installing the Access Point The RG-AP820-I AP must be fixed and installed indoors. Caution Before installing the device, make sure you have carefully read the requirements described in Chapter 2. Installation Flowchart...
  • Page 24: Precautions

    Hardware Installation and Reference Guide Installing the Access Point  The installation position meets the temperature and humidity requirements of the device.  The power supply and required current are available in the installation position.  The Ethernet cable have been deployed in the installation position. ...
  • Page 25: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point  Do not subject the device to high temperatures.  Keep away from high voltage cables.  Install the device indoors.  Do not expose the device in a thunderstorm or strong electric field. ...
  • Page 26 Hardware Installation and Reference Guide Installing the Access Point (2) Align the square feet on the rear of the AP with the mounting holes on the bracket. Figure 3-3 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket. (3) Slide the AP onto the bracket in the opposite direction of the arrow on the mounting bracket until it clicks into place.
  • Page 27: Wall Mounting

    Hardware Installation and Reference Guide Installing the Access Point 3.4.2 Wall Mounting (1) Drill four 6.5 mm (0.26 in.) diameter holes in the wall and 53 mm (2.09 in.) apart, with the arrow on the mounting bracket facing up. Tap wall anchors into the holes, and drive screws through the mounting bracket into the anchors to secure the bracket.
  • Page 28: Removing The Access Point

    Figure 3-7 Mounting the AP on the Bracket Caution  When mounting the AP on the wall, keep the Ruijie logo pointed upwards.  The square feet should fit easily into the mounting slots. Do not forcibly push the AP into the slots.
  • Page 29: Installing Other Modules

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-8 Removing the Ceiling-mounted AP (2) If the AP is installed on the wall, hold the AP with your hands and push it upward and away from the bracket in the LAN port direction. Figure 3-9 Removing the Wall-mounted AP Installing other modules 3.5.1...
  • Page 30: Installing The Sfp Module

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-10 Engaging the Security Screw (2) Align the square feet on the rear of the AP over the mounting holes on the bracket, slide the AP in the opposite direction of the arrows on the mounting bracket until it clicks into place. Figure 3-11Mounting the AP on the Bracket Caution Install the Ethernet cables before mounting the AP on the bracket.
  • Page 31: Connecting Cables

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-82 Inserting the SFP Module (2) Connect the fiber. Figure 3-93 Connecting the Fiber Connecting Cables Connect UTP/STP to the LAN/PoE port on the AP. See _Connectors_and_Media7.1 for supported wiring of twisted pairs. Caution By default, baud rate is set to 9600, data bit 8, parity none, stop bits 1 and flow control none on the Console port of the AP.
  • Page 32: Bundling Cables

    Hardware Installation and Reference Guide Installing the Access Point Bundling Cables 3.7.1 Precautions  Make sure the cable bundles are neat and orderly.  Bend twisted pairs naturally or to a large radius close to the connector.  Do not over tighten cable bundle as it may reduce the cable life and performance. 3.7.2 Bundling Steps ...
  • Page 33: Verifying Operating Status

    Hardware Installation and Reference Guide Verifying Operating Status Verifying Operating Status Configuring the Environment Use a power adapter or PoE to power the AP. Setting up the Environment  Verify that the AP is properly connected to the power source. ...
  • Page 34: Monitoring And Maintenance

    Hardware Installation and Reference Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring 5.1.1 You can observe the LED to monitor the AP in operation. 5.1.2 CLI Commands You can run related commands on the command line interface (CLI) of the device to remotely monitor the configurations and status of the AP.
  • Page 35: Troubleshooting

    Hardware Installation and Reference Guide Troubleshooting Troubleshooting Troubleshooting Flowchart Troubleshooting 6.2.1 Ethernet port is not working after the Ethernet cable is plugged in Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is capable of providing the required data rate and is properly connected.
  • Page 36: Led Stays Solid Red For A Long Time

    Hardware Installation and Reference Guide Troubleshooting then verify that the cable is connected properly.  If you use a power adapter, verify that the power adapter is connected to an active power outlet, and then verify that the power adapter works properly. 6.2.3 LED stays solid red for a long time The LED stays solid red for a long time, indicating the Ethernet port is not connected.
  • Page 37: Appendix

    Hardware Installation and Reference Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T The 1000BASE-T/100BASE-TX/10BASE-T is a 10/100/1000 Mbps auto-negotiation port that supports auto MDI/MDIX. Compliant with IEEE 802.3ab, 1000BASE-T requires Category 5e 100-ohm UTP or STP (STP is recommended) with a maximum distance of 100 meters (328 feet). 1000BASE-T requires all four pairs of wires be connected for data transmission, as shown in Figure 7-1.
  • Page 38 Hardware Installation and Reference Guide Appendix Figure 7-3 100BASE-TX/10BASE-T Connection...
  • Page 39: Mini-Gbic Modules

    Hardware Installation and Reference Guide Appendix Mini-GBIC Modules We provide appropriate SFP modules (Mini-GBIC) modules according to the port types. You can select the module to suit your specific needs. The following models and technical specifications of some SFP modules are listed for your reference. Table 7-1 Models and Technical Specifications of the SFP Module Intensity of Intensity of...
  • Page 40 Hardware Installation and Reference Guide Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet. Power cords should be routed upward or downward beside the cabinet close to the location of the DC power distribution cabinet, AC power outlet, or lightning protection box.
  • Page 41 Hardware Installation and Reference Guide Appendix ○ Use proper cable ties to bind cables together. Do not tie two or more cable ties to bind cables. ○ Cut off excess cable tie cleanly with no sharp edges after bundling cables, as shown in Figure 7-5.
  • Page 42 Hardware Installation and Reference Guide Appendix ○ When using screws to fasten cable lugs, the bolts or nuts shall be tightened and prevented from loosening, as shown in Figure 7-7. Figure 7-7 Fastening Cable Lugs 1. Flat washer 3. Spring washer 2.
  • Page 43 Hardware Installation and Reference Guide Appendix Power Supply  DC power adapter: Input voltage: 48 V Rated current: 0.6 A Table 7-3 Technical Specifications of the DC Power Connector Inner Diameter Outer Diameter Depth Polarity Inner pole: positive 2.1 mm (0.08 5.5 mm (0.25 in.) 10 mm (0.39 in.) in.)

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