Ruijie RG-AP820-L Hardware Installation And Reference Manual
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Ruijie RG-AP820-L Hardware Installation And Reference Manual

Ruijie RG-AP820-L Hardware Installation And Reference Manual

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Ruijie RG-AP820-L(V3) Access Point
Hardware Installation and Reference Guide
Document Version: V2.0
Date: December 4, 2024
Copyright © 2024 Ruijie Networks

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Summary of Contents for Ruijie RG-AP820-L

  • Page 1 Ruijie RG-AP820-L(V3) Access Point Hardware Installation and Reference Guide Document Version: V2.0 Date: December 4, 2024 Copyright © 2024 Ruijie Networks...
  • Page 2 Unless agreed upon otherwise in the contract, Ruijie Networks does not provide any explicit or implicit statements or warranties regarding the content of this document.

  • Page 3: Preface

    Preface Intended Audience This document is intended for:  Network engineers  Technical support and servicing engineers  Network administrators Technical Support  Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com ...
  • Page 4 Note This manual provides the device installation steps, hardware troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors. It is intended for the users who have some experience in installing and maintaining network hardware. At the same time, it is assumed that the users are already familiar with the related terms and concepts.

  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Appearance ..........................1 1.2 Package Contents........................3 1.3 Technical Specifications ......................3 1.3.1 Dimensions and Weight ....................3 1.3.2 Wi-Fi Radio ........................4 1.3.3 Bluetooth Radio ......................7 1.3.4 Ports Specifications ....................... 8 1.3.5 Power Supply and Consumption ...................
  • Page 6 2.2.3 Space Requirement ..................... 14 2.2.4 Temperature/Humidity Requirements ................14 2.2.5 Cleanliness Requirements ................... 15 2.2.6 Anti-interference Requirements ................... 16 2.2.7 Lightning Protection Requirements ................16 2.2.8 Installation Site Requirements ..................16 2.3 Tools ............................16 3 Installing the Access Point ......................17 3.1 Installation Flowchart .......................
  • Page 7 4 Verifying Operating Status ......................27 4.1 Configuring the Environment ....................27 4.2 Powering up the AP ......................... 27 4.2.1 Checking Environment before Power-on ..............27 4.2.2 Checking Environment after Power-on ................ 27 5 Monitoring and Maintenance ......................28 5.1 Monitoring ..........................28 5.1.1 LED ..........................
  • Page 8 7.3 Cabling Recommendations...................... 34 7.4 Power Supply ........................... 37...

  • Page 9: Product Overview

    Product Overview Product Overview The RG-AP820-L(V3) AP is a dual-radio access point compliant with the IEEE 802.11ax standard. The RG- AP820-L(V3) AP provides a combined data rate of 2.976 Gbps, with up to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band.
  • Page 10 Hardware Installation and Reference Guide Product Overview Figure 1-2 Front Panel Table 1-1 Front Panel Item Description Indicate the operation status of device. Figure 1-3 Side View Table 1-2 Side View Button and Port Description...

  • Page 11: Package Contents

    Note The nameplate is at the bottom of the access point. Package Contents Table 1-3 Package Contents Item Quantity RG-AP820-L(V3) Access Point Mounting Bracket Wall Anchor Phillips Pan Head Screws M4 x 20 Warranty Card Installation Guide Technical Specifications 1.3.1...

  • Page 12: Wi-Fi Radio

    Hardware Installation and Reference Guide Product Overview Dimensions and Weight RG-AP820-L(V3) Mounting bracket: 0.2 kg (0.44 lbs) Shipping weight 8.46 kg (18.65 lbs) Mounting Wall/Ceiling-mount (a mounting bracket is delivered with the main unit) Lock option Kensington lock and securing latch Bracket dimensions 120 mm×120 mm×8 mm (4.72 in.
  • Page 13 Hardware Installation and Reference Guide Product Overview Wi-Fi Radio RG-AP820-L(V3) Two spatial stream Single User (SU) MIMO for up to 1.201 Gbps wireless data rate to individual 2SS HE80 802.11ax client devices (typical) The following 802.11-compliant data rates in Mbps are supported: 2.4 GHz radio...
  • Page 14 802.11ax: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM, 1024-QAM The following table lists the radio frequency performance of Wi-Fi including different frequency bands, protocols, and date rates. It is country-specific, and Ruijie Networks reserves the right of interpretation. Table 1-6 Wi-Fi Radio Frequency Performance...

  • Page 15: Bluetooth Radio

    Hardware Installation and Reference Guide Product Overview Wi-Fi Radio RG-AP820-L(V3) Frequency Performance Maximum Receive Frequency Band and Maximum Transmit Power Data Rate Sensitivity per Receive Protocol per Transmit Chain Chain 54 Mbps 20 dBm -72 dBm MCS0 23 dBm -85 dBm 5 GHz 802.11n (HT20)

  • Page 16: Ports Specifications

    –87.5 dBm (8-DPSK) 1.3.4 Ports Specifications Table 1-8 Ports Specifications Ports Specifications RG-AP820-L(V3) 1 x 10/100/1000BASE-T port In compliance with IEEE 802.3af standard (PoE) Auto MDI/MDIX crossover Fixed service port PoE-PD: 54 V DC (nominal) 802.3af/at/bt (Class 3 or higher) 802.3az EEE...

  • Page 17: Environment And Reliability

    Idle mode: 6 W Note When the 2.5GE SFP port of the RG-AP820-L(V3) is used as an uplink port, the port supports PoE or DC power supply. When PoE is adopted, the auto-negotiation Ethernet port (LAN/1G/PoE) serves as a PoE-in port only.

  • Page 18: Regulatory Compliance

    Hardware Installation and Reference Guide Product Overview Environment and RG-AP820-L(V3) Reliability Storage humidity: 0% RH to 95% RH (non-condensing) Storage and operating environment: NEBS GR-63-CORE_Issue3_2006 GB/T Environment standard 2423.6-1995 Mean Time Between Failure 200,000 hours (22 years) at the operating temperature of 25° C (77° F)

  • Page 19: Sfp Modules

    Hardware Installation and Reference Guide Product Overview Status Frequency Description The system is running properly, but the uplink service port Steady red is in link-down state. On for 3s Blinking red at an In Fit mode, the setup of a CAPWAP tunnel between the interval of 1s AP and AC expires.
  • Page 20 Hardware Installation and Reference Guide Product Overview 2.5 Gbps 2.5 Gbps Not supported Not supported 2.5 Gbps 2.5 Gbps 1 Gbps Not supported Not supported Not supported Caution  The 2.5G SFP port of the AP does not support speed negotiation. When you use the transceiver module, the speed of the AP, the module, and the port of peer device must be the same.

  • Page 21: Preparing For Installation

    Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note  To avoid personal injury and device damage, carefully read the safety precautions before you install the device.  The following safety precautions may not cover all possible dangers. 2.1.1 General Safety Precautions ...

  • Page 22: Storage Safety

    Hardware Installation and Reference Guide Preparing for Installation  Learn about the position of the indoor emergency power switch before installation. Cut off the power switch in case of accidents.  Check the device carefully before shutting down the power supply. ...

  • Page 23: Cleanliness Requirements

    Hardware Installation and Reference Guide Preparing for Installation device and severely affecting its service life. Note The ambient temperature and humidity of the device are measured at the point that is 1.5 m (59.06 in.) above the floor and 0.4 m (15.75 in.) before the device when there is no protective plate in front or at the back of the device.

  • Page 24: Anti-Interference Requirements

    Hardware Installation and Reference Guide Preparing for Installation 2.2.6 Anti-interference Requirements  Take interference prevention measures for the power supply system.  Keep the device away from the grounding equipment or lightning and grounding equipment of the power device as much as possible. ...

  • Page 25: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Installing the Access Point The RG-AP820-L(V3) AP must be fixed and installed indoors. Caution Before installing the device, make sure you have carefully read the requirements described in Chapter 2. Installation Flowchart...

  • Page 26: Precautions

    Hardware Installation and Reference Guide Installing the Access Point  The position of the indoor emergency power switch is learned before installation. The power switch is cut off in case of accidents.  For ceiling-mounted or wall-mounted AP, the mounting bracket size, mounting hole pattern and diameter should meet the requirements in Table 1-4.

  • Page 27: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point  Do not wipe the device with a damp cloth.  Do not wash the device with liquid.  Do not open the enclosure when the device is working.  Fasten the device tightly. Installing the Access Point Note ...

  • Page 28: Wall Mounting

    Hardware Installation and Reference Guide Installing the Access Point Caution Install the Ethernet cables before mounting the AP on the bracket. (3) Slide the AP onto the bracket in the opposite direction of the arrow on the mounting bracket until it clicks into place.
  • Page 29 Hardware Installation and Reference Guide Installing the Access Point (2) Align the square feet on the rear of the AP with the mounting holes on the bracket. Figure 3-6 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket. (3) Slide the AP into the holes in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 30: Removing The Access Point

    Installing the Access Point Caution  When mounting the AP on the wall, keep the Ruijie logo pointed upwards.  The square feet should fit easily into the mounting slots. Do not forcibly push the AP into the slots. ...

  • Page 31: Securing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Securing the Access Point (1) Loosen the screw on the mounting bracket and engage the security screw. Figure 3-8 Engaging the Security Screw (2) Align the square feet on the rear of the AP over the mounting holes on the bracket, slide the AP in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 32: Installing The Sfp Module

    Hardware Installation and Reference Guide Installing the Access Point Caution Install the Ethernet cables before mounting the AP on the bracket. Installing the SFP Module (1) Insert the SFP module. Figure 3-10 Inserting the SFP Module (2) Connect the fiber.

  • Page 33: Connecting Cables

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-11 Connecting the Fiber Connecting Cables Connect UTP/STP to the LAN/PoE port on the AP. See Appendix A for supported wiring of twisted pairs. Caution By default, baud rate is set to 9600, data bit 8, parity none, stop bits 1 and flow control none on the Console port of the AP.
  • Page 34 Hardware Installation and Reference Guide Installing the Access Point  Make sure the AP is operational after power-on.

  • Page 35: Verifying Operating Status

    Hardware Installation and Reference Guide Verifying Operating Status Verifying Operating Status Configuring the Environment Use a power adapter or PoE to power the AP. Setting up the Environment  Verify that the AP is properly connected to the power source. ...

  • Page 36: Monitoring And Maintenance

    Hardware Installation and Reference Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring 5.1.1 You can observe the LED to monitor the AP in operation. 5.1.2 CLI Commands You can run related commands on the command line interface (CLI) of the device to remotely monitor the configurations and status of the AP.

  • Page 37: Troubleshooting

    Hardware Installation and Reference Guide Troubleshooting Troubleshooting Troubleshooting Flowchart Troubleshooting 6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is capable of providing the required data rate and is properly connected.

  • Page 38: Led Keeps Steady Red

    Hardware Installation and Reference Guide Troubleshooting device works properly. 6.2.3 LED Keeps Steady Red The LED keeps steady red for a long time, indicating that the Ethernet port is not connected. Verify the Ethernet connection. 6.2.4 LED Keeps Steady Green The device performs initialization after power-on.

  • Page 39: Appendix

    Hardware Installation and Reference Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T The 1000BASE-T/100BASE-TX/10BASE-T is a 10/100/1000 Mbps auto-negotiation port that supports auto MDI/MDIX. Compliant with IEEE 802.3ab, 1000BASE-T requires Category 5e 100-ohm UTP or STP (STP is recommended) with a maximum distance of 100 meters (328 feet). 1000BASE-T requires all four pairs of wires be connected for data transmission, as shown in Figure 7-1.
  • Page 40 Hardware Installation and Reference Guide Appendix Figure 7-3 100BASE-TX/10BASE-T Connection...

  • Page 41: Mini-Gbic Modules

    Hardware Installation and Reference Guide Appendix Mini-GBIC Modules We provide appropriate SFP modules (Mini-GBIC) modules according to the port types. You can select the module to suit your specific needs. The following models and technical specifications of some SFP modules are listed for your reference.

  • Page 42: Cabling Recommendations

    Hardware Installation and Reference Guide Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet.
  • Page 43 Hardware Installation and Reference Guide Appendix Figure 7-5 Cutting off Excess Cable Tie ○ If cables are to be bent, bind them first but do not tie cable ties within the bend to avoid stress on the cables, which may otherwise cause the wires inside to break, as shown in Figure 7-6. Figure 7-6 Do Not Tie Cable Ties within the Bend ○...
  • Page 44 Hardware Installation and Reference Guide Appendix Figure 7-7 Fastening Cable Lugs Note 1. Flat washer 3. Spring washer 2. Nut 4. Flat washer ○ When using a stiff cable, fix it near the cable lug to avoid stress on the lug and cable. ○...

  • Page 45: Power Supply

    Hardware Installation and Reference Guide Appendix Power Supply  DC power adapter: Input voltage: 48 V Rated current: 0.6 A  Technical Specifications of the DC Power Connector Inner Diameter Outer Diameter Depth Polarity Inner pole: positive 2.1 mm (0.08 in.) 5.5 mm (0.22 in.) 10 mm (0.40 in.) Outer pole: negative...

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