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Ruijie RG-AP840-I(V2) Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: 2022.09.07
Copyright © 2022 Ruijie Networks

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Summary of Contents for Ruijie RG-AP840-I (V2)

  • Page 1 Ruijie RG-AP840-I(V2) Access Point Hardware Installation and Reference Guide Document Version: V1.1 Date: 2022.09.07 Copyright © 2022 Ruijie Networks...
  • Page 2 All rights are reserved in this document and this statement. Any reproduction, excerption, backup, modification, transmission, translation or commercial use of this document or any portion of this document, in any form or by any means, without the prior written consent of Ruijie Networks is prohibited.
  • Page 3: Preface

    Preface Intended Audience This document is intended for:  Network engineers  Technical support and servicing engineers  Network administrators Technical Support  Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com ...
  • Page 4: Table Of Contents

    Hardware Installation and Reference Guide Product Overview Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Overview ............................ 1 1.2 Appearance ..........................1 1.3 Package Contents........................4 1.4 Product Technical Specifications ....................4 1.4.1 Dimensions and Weight ....................4 1.4.2 RF Specifications ......................
  • Page 5 Hardware Installation and Reference Guide Product Overview 2.2.3 Space Requirements ....................12 2.2.4 Temperature and Humidity Requirements ..............12 2.2.5 Cleanliness Requirements ................... 13 2.2.6 Anti-interference Requirements ................... 14 2.2.7 Lightning Protection Requirements ................14 2.2.8 Checking the Installation Conditions ................14 2.3 Installation Tools ........................
  • Page 6 Hardware Installation and Reference Guide Product Overview 3.8.2 Cable Connection Check ..................... 24 3.8.3 Power Check ........................ 24 4 Commissioning ..........................25 4.1 Setting Up Configuration Environment ..................25 4.2 Power-on ..........................25 4.2.1 Check Before Power-on ....................25 4.2.2 Check After Power-on ....................25 5 Monitoring and Maintenance ......................
  • Page 7 Hardware Installation and Reference Guide Product Overview 7.1 Connector and Connection Media Description ................ 29 7.2 SFP Module Type and Technical Specifications ..............31 7.3 Recommendations on Wiring During Installation ............... I 7.4 Power Adapter Specifications ....................IV...
  • Page 8: Product Overview

    Hardware Installation and Reference Guide Product Overview Product Overview Overview RG-AP840-I(V2) is an 802.11ax-compliant wireless access point product developed for indoor scenarios such as higher education, government, general education, finance, and business. It uses dual-radio technology, of which the 2.4 GHz frequency can provide up to 575 Mbps access rate and 5 GHz can provide up to 4.8 Gbps access rate.
  • Page 9 Hardware Installation and Reference Guide Product Overview Figure 1-2 Bottom view Figure 1-3 Front view...
  • Page 10 Hardware Installation and Reference Guide Product Overview Table 1-1 Front view description Button Function Description Port Indicator Indicates the system working status. Figure 1-4 Side view Table 1-2 Button and port description Button and Port Function Description USB port Connected to USB flash drive. DC power port Connected to 54 V DC power adapter to supply power to APs.
  • Page 11: Package Contents

    Hardware Installation and Reference Guide Product Overview Package Contents Table 1-3 Package contents Name Quantity Master AP Mounting plate Wall anchor Phillips pan head tapping screw 4.2*20 Hardware Installation and Reference Guide Product Technical Specifications 1.4.1 Dimensions and Weight Table 1-4 Dimensions and weight description Parameter Name Value...
  • Page 12: Rf Specifications

    Hardware Installation and Reference Guide Product Overview 1.4.2 RF Specifications Table 1-5 RF specifications description Parameter Name Value dual-radio. A whole machine supports 6 spatial streams. RF design Radio1: 2.4 GHz, 2 streams: 2x2, MU-MIMO Radio2: 5 GHz, 4 streams: 4x4, MU-MIMO 802.11b/g/n/ax: 2.400 GHz to 2.4835 GHz 802.11a/n/ac/ax: 5.150 GHz to 5.350 GHz, 5.725 GHz to 5.850 GHz Working frequency band...
  • Page 13: Port Specifications

    Hardware Installation and Reference Guide Product Overview Parameter Name Value 11b: -96 dBm (1 Mbps), -93 dBm (5 Mbps), and -89 dBm (11 Mbps) 11a/g: -91 dBm (6 Mbps), -85 dBm (24 Mbps), -80 dBm (36 Mbps), and -74 dBm (54 Mbps) 11n: -90 dBm@MCS0, -70 dBm@MCS7, -89 dBm @MCS8, and -68 dBm@MCS15 Receiving sensitivity...
  • Page 14: Power And Power Consumption

    Hardware Installation and Reference Guide Product Overview 1.4.4 Power and Power Consumption Parameter Name Value (1) Power adapter (DC input voltage/current: 54 V/1.1 A) (2) PoE/PoE+/PoE++ (comply with 802.3af/at/bt Ethernet powering Powered type standards) The 802.3bt standard is recommended, in which the device can provide the best performance.
  • Page 15: Indicator And Button Description

    Hardware Installation and Reference Guide Product Overview Safety regulation GB 4943.1-2011, IEC 62368-1 EMC regulation EN 300386, GB/T 19286-2015, GB/T 17618-2015 Indicator and Button Description Note In the description of the indicator status, unless otherwise specified, the indicator status description applies to both Fit AP and Fat AP.
  • Page 16: Sfp Module Description

    Hardware Installation and Reference Guide Product Overview Table 1-9 Reset key description Button Action Result Type Press and hold for The device restarts. less than 2s Reset key Press and hold for Restore the factory settings. more than 3s SFP Module Description The peer device that is directly connected to the 5G SFP port of the AP supports fiber ports and copper ports.
  • Page 17 Hardware Installation and Reference Guide Product Overview Caution The 2.5G SFP port of the AP does not support rate negotiation. When the O/E converter is used, ensure that the rates of AP, O/E converter, and peer port are the same. The device supports the combo ports.
  • Page 18: Installation Preparation

    Hardware Installation and Reference Guide Installation Preparation Installation Preparation Safety Recommendations Note  To avoid injury to human body and equipment, read the safety recommendations in this manual carefully before installation.  The following safety recommendations may not cover all possible hazardous situations. 2.1.1 Universal Safety Recommendations ...
  • Page 19: Storage Safety

    Hardware Installation and Reference Guide Installation Preparation  Before installation, you need to know the location of the emergency power switch in the room. When an accident occurs, the power switch must be turned off.  Check carefully before turning off the power. ...
  • Page 20: Cleanliness Requirements

    Hardware Installation and Reference Guide Installation Preparation  In the high-temperature environment, the aging process of insulating materials will be accelerated, the reliability of the device will be greatly reduced, and its service life will be seriously affected. Note The temperature and humidity of the working environment of the device are measured at 1.5 m above the floor and 0.4 m in front of the device rack when there is no protective plate before and after the rack.
  • Page 21: Anti-Interference Requirements

    Hardware Installation and Reference Guide Installation Preparation Note The average is the average value within a week. The maximum value is the upper limit within a week, which does not exceed 30 minutes per day. 2.2.6 Anti-interference Requirements  Take effective measures to prevent grid interference to the power feeding system. ...
  • Page 22: Installation

    Hardware Installation and Reference Guide Installation Installation RG-AP840-I(V2) must be used indoors and must be fixed. Caution Ensure that you have carefully read the contents of Chapter 2, and the requirements described in Chapter 2 have been met. Installation Process The installation process is as shown in the following figure.
  • Page 23: Precautions

    Hardware Installation and Reference Guide Installation  The installation site can provide enough space to meet the heat dissipation requirements.  The installation site meets the temperature and humidity requirements of the device.  The power supply is ready at the installation site and meets the current requirements. ...
  • Page 24: Installing The Master Ap

    Hardware Installation and Reference Guide Installation  Keep the device far away from strong thunderstorms and strong electric fields.  Keep the device clean and protect it against dust.  Disconnect the power of device before cleaning it.  Do not wipe the device with a wet cloth. ...
  • Page 25 Hardware Installation and Reference Guide Installation Figure 3-3 Aligning the AP with the mounting plate ᘀ 걨끋 18ᘆ 硨 18ᘆ 걨끋 18ᘊ 걨끋开 ň18ᔜ‫ ݨ‬下 ᘀ 가 가 䌀㑊帀 ͊ 开 ň 愀㑊 18ᘎꡨ 㜐䌀㑊 愀㑊 18ᘕ ꡨ 㜐䌀㑊开 ň 愀㑊漀...
  • Page 26: Wall-Mounted

    Hardware Installation and Reference Guide Installation  After installation, carefully check whether the master AP is fastened, so as to prevent the master AP from falling. 3.4.2 Wall-Mounted (1) Drill 4 mounting holes with a diameter of 6.5 mm on the wall, and the center distance of the mounting holes is 53 mm.
  • Page 27: Disassembling Device

    Hardware Installation and Reference Guide Installation Caution Before buckling the master AP into the mounting plate, install the network cable first. (3) In the opposite direction of the arrow on the mounting plate, push the master AP buckle into the buckle hole from top to bottom to fasten it.
  • Page 28: Installing Other Modules

    Hardware Installation and Reference Guide Installation Figure 3-8 Removing the AP 21212121212121 2121 2121212121 需 (2) In the wall-mounted mode, you need to hold the two sides of the master AP with your hands and push it out along the direction of the network port. Figure 3-9 Removing the AP Installing Other Modules...
  • Page 29: Installing Sfp Module

    Hardware Installation and Reference Guide Installation Figure 3-10 Opening dormant lock (2) Align the buckle on the back of the master AP with the hole on the mounting plate. Fasten the master AP in the opposite direction of the arrow on the mounting plate. Figure 3-11 Buckling AP into mounting plate 2222222222222222...
  • Page 30: Connecting Cables

    Hardware Installation and Reference Guide Installation Insert the SFP module. (2) Insert the fiber. Connecting Cables Connect a twisted pair to the LAN/PoE port of the AP. For the twisted pair line sequence supported by the AP, Connector and Connection Media Description.
  • Page 31: Check After Installation

    Hardware Installation and Reference Guide Installation When twisted pairs are bundled, the bundle should extend close to the bottom of the master AP and should be as straight as possible. Check After Installation 3.8.1 Master AP Check  Check that the type of external power feeding matches the master AP. ...
  • Page 32: Commissioning

    Hardware Installation Guide Commissioning Commissioning Setting Up Configuration Environment Power on the AP by using a power adapter or PoE. Keys to set up the environment:  When the AP is powered by using a power adapter or PoE, ensure that the power supply is in good contact and meets safety requirements.
  • Page 33: Monitoring And Maintenance

    Hardware Installation Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring 5.1.1 Indicator When the device is running, monitor the device status by observing the indicators. 5.1.2 The device can monitor various states of the system by running related commands of the CLI, including: ...
  • Page 34: Troubleshooting

    Hardware Installation Guide Troubleshooting Troubleshooting Universal Troubleshooting Process ࣖ 2 7 27 혛 27ÿ27 ࣖ 27 27 27x2727272727 欀 27272727272727272727 27272727272727272727 晉 27 摧 ⑸ 圍 嶤 ᐀ 嶤 ᘀ Ĥ 晉 272727272727 耀 27 27 27 혛 27ÿ27ÿ27 27 27 27 Typical Troubleshooting Cases 6.2.1 Ethernet Port Does Not Work After Being Connected to an Ethernet Cable...
  • Page 35: Indicator Fast Blinks In Blue (Fit Ap)

    Hardware Installation Guide Troubleshooting 6.2.5 Indicator Fast Blinks in Blue (Fit AP) The software may be upgraded after the device is powered on. The indicator fast blinks in blue during software upgrade. When the software upgrade is finished, the indicator is steady blue. Note: The software upgrade time is uncertain, so do not turn off the device when the indicator is blinking.
  • Page 36: Appendix

    Hardware Installation Guide Appendix Appendix Connector and Connection Media Description  1000BASE-T/100BASE-TX/10BASE-T port The 1000BASE-T/100BASE-TX/10BASE-T port is adaptive to three rates, and supports automatic MDI/MDIX Crossover functions at the three rates. 1000BASE-T complies with the IEEE 802.3ab standard, the connected cable is 100-ohm CAT5 or CAT 5e unshielded twisted pair UTP or shielded twisted pair STP.
  • Page 37 Hardware Installation Guide Appendix Figure 7-2 Pinouts of 100BASE-TX/10BASE-T Socket Connector Input Receive Data+ Output Transmit Data+ Input Receive Data- Output Transmit Data- Output Transmit Data+ Input Receive Data+ Output Transmit Data- Input Receive Data- 4, 5, 7, 8 Not Used Not Used The following are the possible connection methods of straight-through and cross twisted pairs for 100BASE- TX/10BASE-T:...
  • Page 38: Sfp Module Type And Technical Specifications

    Hardware Installation Guide Appendix SFP Module Type and Technical Specifications The corresponding SFP modules are provided according to the port type of the controller module. You can choose the proper SFP module according to the actual requirements. This document provides the description of some SFP models and technical parameters for reference.
  • Page 39 Hardware Installation Guide Appendix Table 7-3 FP module wiring layout Port Type Fiber Type Core Specification (um) Max. Wiring Distance Single mode 9/125 0.3 km Caution  For the SFP module of which wiring distances is more than 40 km (including 40 km), if a short-distance single-mode fiber is used, an in-line optical attenuator should be inserted into the link to avoid overloading the optical receiver.
  • Page 40: Recommendations On Wiring During Installation

    Hardware Installation Guide Appendix Recommendations on Wiring During Installation When the device is installed, the connected cables are bundled on the cable binding frame of the cabinet through the cable management bracket. Choose upper or lower wiring according to the actual situation of the equipment room.
  • Page 41 Hardware Installation Guide Appendix ○ Metal holes through which cables pass should have smooth, rounding surfaces, or have insulating bushings. ○ Select the appropriate buckle to bind cables. Do not tie two or more buckles together for binding. ○ After tying the cables with buckle, cut off the excess part. The incision should be smooth and neat, and no sharp corner exists, as shown in Figure 7-5.
  • Page 42 Hardware Installation Guide Appendix ○ If cable terminals are fixed with threads, the screws or nuts should be firmly fixed, and anti-loosening measures should be taken, as shown in Figure 7-7. Figure 7-7 Cable fixing diagram ① Flat washer ③ Spring washer Note: ②...
  • Page 43: Power Adapter Specifications

    Hardware Installation Guide Appendix Power Adapter Specifications  Input voltage: 54 V DC; rate current: 1.1 A Table 7-4 Specifications of DC power adapter connector Inner Diameter Outer Diameter Insert Depth Polarity 2.1 mm 5.5 mm 9.5 mm Inner positive, outer negative Figure 7-8 Power adapter dimensions...

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