Loewe Connect 32 3D Operating Instructions Manual page 141

Troubleshooting
Problem
If a desired IP address has been specified then
no IP address will be automatically issued to
your TV set.
Despite video or music file being played back,
no sound can be heard.
Although the file is visible on the media
server, it is not displayed in the MediaPortal.
A media file that is displayed can not be
played back.
Characters received in the WLAN code of the
wireless router cannot be entered for the
network configuration at the TV set.
When searching for wireless routers, no
device is found.
If with wireless operation there should be any interference such as disruptions during playback or slow reactions by devices to commands, you could
try the following:
- Keep at least three metres distance from microwave ovens, bluetooth devices, mobile telephones and Wi-Fi compatible devices such as printers
and PDAs.
- Change the active channel on the WLAN router.
Possible cause
No DHCP server is working on your network.
a) The TV set is set to mute or the volume has
been turned down too far.
b) An audio device that does not exist or that is
not connected is registered in the TV menu
under Connections Sound components (e.g.
HiFi/AV amplifier).
The file is not made available by your media
server.
The format of the file is not supported (see also
limitations in section File formats supported on
page 145).
The device does not support all special cha-
racters.
The router is not ready for wireless communica-
tion.
Remedy
Set up a DHCP server.
Assign the IP addresses for the TV set manually.
a) Increase the volume by pressing the V+
button on the remote control for longer.
This will also cancel any mute setting.
b) Connect up the audio device and switch it
on.
In the Sound components wizard change
back to TV speakers.
Change to your media server. For this, read the
section Media server software on page 145.
No remedy.
Change the WLAN key of the router.
Check your wireless router.
Try to make the connection again a few
minutes later.
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