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BARCODE PRINTERS
Owner's Manual
BV410
T-GS 2
BV410
T- TS 2
BV420
T-GS 2
BV420
T- TS 2
0
-QM S/BV410
-
0
-QM S/BV410
-
0
-QM S/BV420
-
0
-QM S/BV420
-
BV410T
T-GS 4
1
-QM S
T-TS 4
1
-QM S
T-GS 4
1
-QM S
T-TS 4
1
-QM S
BV420T
-
-
-
-

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Table of Contents
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Summary of Contents for Toshiba BV410T-GS02-QM-S

  • Page 1 BARCODE PRINTERS Owner’s Manual BV410 T-GS 2 -QM S/BV410 T-GS 4 -QM S BV410 T- TS 2 -QM S/BV410 T-TS 4 -QM S BV420 T-GS 2 -QM S/BV420 T-GS 4 -QM S BV420 T- TS 2 -QM S/BV420 T-TS 4 -QM S BV410T BV420T...
  • Page 2 © 2023 Toshiba Tec Corporation All rights reserved Under the copyright laws, this manual cannot be reproduced, duplicated, or reprinted in any form without prior written permission of Toshiba Tec Corporation.
  • Page 3: Preface

    The exclusion and limitations of liability referred to in this notice shall be effective to the fullest extent permissible at law. For the avoidance of doubt, nothing in this notice shall be taken to exclude or limit Toshiba Tec Corporation’s liability for death or personal injury caused by Toshiba Tec Corporation’s negligence or Toshiba Tec Corporation’s fraudulent misrepresentation.
  • Page 4 Product even if Toshiba Tec Corporation is advised of the possibility of such damages. Toshiba Tec Corporation shall not be liable for any loss, cost, expense, claim or damage caused by any inability to use (including, but not limited to failure, malfunction, hang-up, virus infection or other problems) which arises from use of the Product with hardware, goods or software which Toshiba Tec Corporation has not directly or indirectly supplied.
  • Page 5: Precautions For The Handling Of Wireless Communication Devices

    Standards below are certified under the operation with the provided antenna. Do not use this product with other antennas.  Europe – EU Declaration of Conformity Hereby, Toshiba Tec Corporation, declares that the BV410T/BV420T series are in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.  USA – Federal Communications Commission (FCC)
  • Page 6 à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d’une personne). Approved Countries/Regions for Use for the Devices This equipment is approved to the radio standard by the specific countries/regions. Please ask Toshiba Tec authorized dealers or service technicians.
  • Page 7: Table Of Contents

    CONTENTS Preface..............................3 Precautions for the handling of Wireless Communication Devices ............. 5 Chapter 1 Product Overview Accessories ............................10 Names and functions of parts ....................... 11 Exterior view................................11 Printing mechanism..............................12 Operation panel ................................. 13 Power and interface panel ............................15 Chapter 2 Printer Setup Preparing to use the printer .........................
  • Page 8 Chapter 5 Appendix Specifications ............................. 82 Printer..................................82 Media ..................................84 RFID tag ..................................86 Ribbon ..................................88 Replacing the supplies......................... 90 Media ..................................90 Ribbon ..................................92 8 CONTENTS...
  • Page 9 Product Overview Accessories ........................10 Names and functions of parts ....................11 Exterior view.................................11 Printing mechanism.............................12 Operation panel ..............................13 Power and interface panel ..........................15...
  • Page 10: Accessories

    Accessories Confirm whether all the accessories are present. If anything is missing, contact your service representative. [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ] [ 6 ] Name of part AC adapter (1) USB cable (1) Paper setting instruction label (1) This label is packed inside the printer.
  • Page 11: Names And Functions Of Parts

    Names and functions of parts Exterior view [ 1 ] [ 6 ] [ 5 ] [ 4 ] [ 7 ] [ 3 ] [ 2 ] [ 8 ] Name of part Name of part POWER button Top cover Turns the printer on and off.
  • Page 12: Printing Mechanism

    1.Product Overview Printing mechanism  High-temperature warning Be careful of high temperatures.  Pinch point warning Be careful not to pinch your hands or fingers in covers and adjacent parts when closing covers. [ 12 ] [ 13 ] [ 14 ] [ 1 ] [ 15 ] [ 2 ]...
  • Page 13: Operation Panel

    1.Product Overview Operation panel  BV410T [ 1 ] ONLINE ERROR [ 3 ] [ 2 ] FEED [ 4 ] RESTART [ 5 ] PAUSE [ 6 ] Name of part LCD (128x64 dots) Shows the state of the printer by using letters, numbers, katakana, kanji, and symbols. ONLINE lamp (blue) ...
  • Page 14 1.Product Overview  BV420T [ 1 ] ERROR POWER ONLINE [ 3 ] [ 2 ] [ 4 ] FEED PAUSE [ 5 ] Name of part POWER lamp (blue) Lights when the power is turned on. ONLINE lamp (blue) ...
  • Page 15: Power And Interface Panel

    1.Product Overview Power and interface panel [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ] Name of part Power jack Connect the DC plug of the AC adapter. USB port Connector for connecting a USB cable. USB host Connector for connecting a USB memory.
  • Page 16 1.Product Overview 16 Names and functions of parts...
  • Page 17 Printer Setup Preparing to use the printer ....................18 Setup locations ..............................18 When purchasing the power cable........................19 Connecting the AC adapter/power cable ......................20 Connecting to a computer...........................22 Turning the printer ON/OFF....................33 Turning ON the printer ............................33 Turning OFF the printer ............................35 Loading the media......................37 Media loading procedure ............................38 Procedure for loading media when the cutter module is attached ..............43...
  • Page 18: Preparing To Use The Printer

    Preparing to use the printer This section explains how to set up the printer, connect a computer, and connect the power cable. Setup locations Do not set up in the following locations.  Locations subject to direct sunlight  Near windows ...
  • Page 19: When Purchasing The Power Cable

    2.Printer Setup When purchasing the power cable In some countries/regions, the power cable is not provided with this printer. In this case, use a power cable approved for your country/region. Power cable instructions 1. For use with 100 – 125 Vac mains power supply, select a power cable rated Min. 125 V, 10 A. 2.
  • Page 20: Connecting The Ac Adapter/Power Cable

    2.Printer Setup Connecting the AC adapter/power cable Use the following procedure to connect the provided AC adapter and power cable to an electric outlet. The power plug has a ground wire, so be sure to connect it to a ground terminal also. ...
  • Page 21 2.Printer Setup You can prevent the cable from being unplugged by passing the cable of the DC plug through the groove on the bottom side. Insert the cable into the groove in the order shown in the illustration below. Connect the power cable [2] to the AC adapter [1]. [ 1 ] [ 2 ] If a power cable is not provided with this printer, purchase the correct one referring to the following.
  • Page 22: Connecting To A Computer

    2.Printer Setup Connecting to a computer Use the following procedure to connect to a computer. Which communications cable to use depends on the means of communicating with the computer. For details, consult with your service representative.  Connecting with a LAN cable Connect the connector of the LAN cable [2] to the LAN port [1] on the back of the printer.
  • Page 23 2.Printer Setup  Connecting with a USB cable Turn on the computer and start up the Windows system. Turn on the printer’s POWER button. Connect the connector of the USB cable [2] to the USB interface [1] for connecting a host computer on the back of the printer.
  • Page 24 2.Printer Setup  Connecting with Bluetooth To use the Bluetooth interface to communicate between the printer and a host device, you need to first do a connection setting called “Pairing”. The printer has 2 pairing modes to use according to the situation. This section explains how to switch pairing modes and how to do pairing with a host device (Android device or iOS device).
  • Page 25 2.Printer Setup Setting up Bluetooth mode Turn off the printer’s POWER button. While pressing the [FEED] and [PAUSE] buttons, turn on the power. The system mode opens. SYSTEM MODE V1.0 <0>RESET <1>DIAGNOSTIC <2>SET PARAMETERS <3>TEST PRINT Use the [FEED] button to select the [<6>INTERFACE] menu. SYSTEM MODE V1.0 <4>SENSOR...
  • Page 26 2.Printer Setup Press the [PAUSE] button. The [AUTO CONNECT] settings screen opens. AUTO CONNECT Use the [FEED] or [RESTART] button to select [ON]/[OFF] for [AUTO CONNECT]. AUTO CONNECT Press the [PAUSE] button. The [BLUETOOTH] settings screen returns. <6>INTERFACE SCAN INTERVAL SCAN WINDOW AUTO CONNECT SSP AUTH...
  • Page 27 2.Printer Setup Android pairing procedure While the printer’s power is on, do the pairing settings from the host device. When doing the pairing settings, set [OFF] for auto reconnect on the printer. Depending on the host device and OS version you are using, some screen displays may differ. Refer to the owner's manual of the product being used for details.
  • Page 28 2.Printer Setup On the Bluetooth screen, tap the switch button to set it to on. When this is set to on, Bluetooth automatically searches for devices. From [Available devices], tap [TOSHIBA TEC BT]. 28 Preparing to use the printer...
  • Page 29 2.Printer Setup The pairing setting starts. Tap [OK]. Press the [PAUSE] button of the printer. If the [PAUSE] button is not pressed, an SSP authentication error occurs and the pairing connection is not completed. In that case, perform the pairing connection again. Preparing to use the printer 29...
  • Page 30 2.Printer Setup When [TOSHIBA TEC BT] appears in [Paired devices], the operation is finished. An SSP authentication error occurs when the pairing connection fails. In that case, perform pairing connection again. iOS pairing procedure While the printer’s power is on, do the pairing settings from the host device.
  • Page 31 2.Printer Setup When this is set to on, Bluetooth automatically searches for devices. Tap [TOSHIBA TEC BT]. When [Connected] appears, the operation is finished. An SSP authentication error occurs when the pairing connection fails. In that case, perform pairing connection again.
  • Page 32 2.Printer Setup How to communicate Bring the host device to within 3 m (9.8 ft) of the printer. Turn on the printer and host device. Confirm that the icon indicating that Bluetooth connection is possible is lit. Transmit data from the host device to the printer. ...
  • Page 33: Turning The Printer On/Off

    Turning the printer ON/OFF When turned on, the printer checks the print head and memory. Also, the data in the memory is deleted when the power is turned off. The POWER button is used to turn the power on and off. There is a risk of malfunction from turning the power on and off by plugging and unplugging the power plug.
  • Page 34 2.Printer Setup <BV420T> Press the printer’s POWER button for a few seconds. The POWER lamp lights. The ONLINE lamp (blue) flashes for about 15 seconds, and then stays lit. ONLINE ERROR POWER FEED PAUSE If the power does not turn on, refer to the following page. ...
  • Page 35: Turning Off The Printer

    2.Printer Setup Turning OFF the printer <BV410T> While “ONLINE” appears in the LCD, check that the ONLINE lamp (blue) is not flashing quickly. BV400T-T V1.0 ONLINE PRINTED 000000 IP : 192.168.010.020 ONLINE ERROR FEED RESTART PAUSE Press the printer’s POWER button for a few seconds. The LCD turns off.
  • Page 36 2.Printer Setup <BV420T> Check that the ONLINE lamp (blue) is not flashing quickly. ONLINE ERROR POWER FEED PAUSE Press the printer’s POWER button for a few seconds. After the ONLINE lamp and ERROR lamp flash together, they turn off.  Do not turn off the power while media is being output. This could cause paper jams or malfunctions. However, if the printer produces strange smells or smoke, immediately turn off the POWER button and unplug the power plug from the electric outlet.
  • Page 37: Loading The Media

    [3] will face upward. [ 2 ] [ 1 ] [ 3 ] [ 3 ]  Toshiba Tec Corporation shall assume no liability for any consequences of printing by loading media other than Toshiba Tec Corporation certified ones. Loading the media 37...
  • Page 38: Media Loading Procedure

    2.Printer Setup Media loading procedure While pulling each of the right and left lock release portions [1] in the arrow direction, fully open the top cover [2]. [ 1 ] [ 2 ] [ 1 ] While holding the holder lock lever [1], extend the media holder [2] to the right and left. [ 2 ] [ 1 ] Change the position of the core holder to match the inner diameter of the media core for the roll...
  • Page 39 2.Printer Setup Place the roll media [1] between the right and left parts of the media holder [2] so that the print side will face upward. [ 1 ] [ 3 ] [ 2 ] [ 2 ] [ 4 ] ...
  • Page 40 2.Printer Setup Make sure that the media guides [1] do not tighten the media too much. Tightening the media too much could bend the media, causing paper jams and media feed failures. Confirm that the media pass under the media guides [1]. [ 1 ] [ 1 ] In the case of an outer roll media, push the right and left edges of the media to pass it through the...
  • Page 41 2.Printer Setup Lower the top cover gently, press on the front of the top cover with both hands until it “snaps” into place to make sure that it is closed securely. Press and hold down the [FEED] button to feed the media by about 10 to 20 cm (3.94" to 7.87") to confirm that the media can be fed correctly.
  • Page 42 2.Printer Setup For φ38 mm (1.5") From the outside of the media holder, push out both sides of the φ38 mm (1.5") core holder housed in the dent below. Then place it on the core holder above. For φ40 mm (1.57") and φ42 mm (1.65") From the outside of the media holder, push out the φ40 mm (1.57") or φ42 mm (1.65") core holder until it “snaps”.
  • Page 43: Procedure For Loading Media When The Cutter Module Is Attached

    2.Printer Setup Procedure for loading media when the cutter module is attached Do not touch the cutter blade directly. This could cause injury. Load the media by following steps 1 to 7 of the normal media loading procedure. Insert the end [1] of the media into the media slot [3] of the cutter module [2]. [ 3 ] [ 1 ] [ 2 ]...
  • Page 44 2.Printer Setup When passing the media through the outer roll paper hooks [1], be careful not to create wrinkles or damage it in any way. Using a media with wrinkles or other damage could cause a print failure. Set the right and left levers of the platen unit holder in accordance with the type of the media loaded.
  • Page 45: Procedure For Loading Media When The Peel-Off Module Is Attached

    2.Printer Setup Procedure for loading media when the peel-off module is attached Load a label roll by following steps 1 to 7 of the normal media loading procedure. Open the peel-off module. Peel off labels from about 200 mm (7.87") of the base from the end of the media. Pass the media under the right and left media guides [1].
  • Page 46 2.Printer Setup In the case of an outer roll media, push the right and left edges of the media to pass it through the outer roll paper hooks [1]. [ 1 ] [ 1 ] When passing the media through the outer roll paper hooks [1], be careful not to create wrinkles or damage it in any way.
  • Page 47: Fanfold Paper Loading Procedure

    2.Printer Setup Lower the top cover gently, press on the front of the top cover with both hands until it “snaps” into place to make sure that it is closed securely. Press the [FEED] button to confirm that the label can be removed correctly. Fanfold paper loading procedure Place fanfold paper [1] behind the rear of the printer and insert the end of it into the media slot [2].
  • Page 48 2.Printer Setup While pulling each of the right and left lock release portions [1] in the arrow direction, fully open the top cover [2]. [ 1 ] [ 2 ] [ 1 ] Pull up the paper damper (bottom) [1] to unlock it. [ 1 ] Extend the media holder [1] and the media guide [2] to the right and left by aligning them to the paper width.
  • Page 49: Procedure For Loading Media When Using The External Media Stand

    2.Printer Setup When tags whose width is less than 50.8 mm (2") are used, set the levers to the [LABEL] side. Lower the top cover gently, press on the front of the top cover with both hands until it “snaps” into place to make sure that it is closed securely.
  • Page 50 2.Printer Setup Adjust the position of the roll media so that the roll media will be centered on the media shaft. Insert the end of the media into the media slot. While pulling each of the right and left lock release portions [1] in the arrow direction, fully open the top cover [2].
  • Page 51 2.Printer Setup Make sure that the media guides do not tighten the media too much. Tightening the media too much could bend the media, causing paper jams and media feed failures. Set the right and left levers of the platen unit holder in accordance with the type of the media loaded.
  • Page 52 2.Printer Setup  When the top cover is opened and then closed or the media is exchanged, check that the printer is installed in the proper position before printing. Printing with misalignment may affect the print quality.  Printing of a media with a large-diameter core may result in misalignment of the print position as the media runs low.
  • Page 53: Loading The Ribbon (Thermal Transfer Method)

    This section explains the procedure for loading a ribbon in the printer. Use a Toshiba Tec Corporation certified genuine ribbon. For details about ordering a ribbon, contact your service representative. Immediately after printing, do not touch the print head or its surrounding area.
  • Page 54 2.Printer Setup While pulling each of the right and left lock release portions [1] in the arrow direction, fully open the top cover [2]. [ 1 ] [ 2 ] [ 1 ] Push down the media damper (top). Push down the media damper (top) gently. Holding or pulling the media damper (top) strongly could cause malfunctions.
  • Page 55 2.Printer Setup Insert the ribbon spoolers into the ribbon cores.  Insert the ribbon spoolers into both supply side roll core and take-up side roll core.  If the width of the ribbon used is the same as that of the ribbon cores, make sure that the ribbon is centered on the ribbon spoolers.
  • Page 56 2.Printer Setup Mount the take-up side roll of the ribbon on the guide. 1. Fit the left side [1] of the ribbon spooler inserted into the roll in the guide wheel [2]. 2. Fit the right side [3] of the ribbon spooler in the guide hole [4]. [ 2 ] [ 1 ] [ 3 ]...
  • Page 57 2.Printer Setup Close the ribbon cover until it “snaps” into place. Raise the media damper (top). Lower the top cover gently, press on the front of the top cover with both hands until it “snaps” into place to make sure that it is closed securely. Press the [FEED] button once.
  • Page 58: Adjusting The Position Of The Media Detection Sensor

    Adjusting the position of the media detection sensor To ensure that the media are fed correctly, the printer is equipped with two types of media detection sensor: reflective sensor (movable), which detects the black marks printed on the back side of media, and transmissive sensor (fixed), which detects the gap between labels.
  • Page 59: Adjusting The Position Of The Reflective Sensor (Movable)

    2.Printer Setup Adjusting the position of the reflective sensor (movable) Open the top cover. Pull out the media by about 15 cm (5.91") and fold the media so that the black mark [1] at the back side of the media will face upward. [ 1 ] [ 2 ] Align the center of the reflective sensor [2] with the center line of the black mark.
  • Page 60 2.Printer Setup 60 Adjusting the position of the media detection sensor...
  • Page 61 Daily Maintenance Daily maintenance......................62 Cover..................................62 Print head................................63 Media detection sensors............................63 Platen unit ................................64 Media housing ..............................64 Cutter module (option)............................65 Peel-off module (option) .............................65...
  • Page 62: Daily Maintenance

    Daily maintenance Clean the printer periodically (at each media replacement) to ensure that clear prints can always be obtained. The print head and the platen unit, in particular, can easily get dirty. Clean them with the procedure below. Do not splash water directly or clean with a cloth containing a large amount of moisture. Allowing water to enter inside the printer could cause fire and electric shock.
  • Page 63: Print Head

    3.Daily Maintenance Print head Turn off the POWER button and unplug the power plug from the electric outlet. Open the top cover. Clean the print head (hatched portion). Wipe dirt off the heating portion [1] (hatched portion) of the print head with the separately sold head cleaner pen, commercially available cotton swab, or a soft cloth containing a small amount of anhydrous ethanol.
  • Page 64: Platen Unit

    3.Daily Maintenance Platen unit Turn off the POWER button and unplug the power plug from the electric outlet. Fully open the top cover. Wipe dirt off the platen unit [1] a soft cloth containing a small amount of anhydrous ethanol. Conduct cleaning for each roll of media.
  • Page 65: Cutter Module (Option)

    3.Daily Maintenance Cutter module (option) Do not touch the cutter blade directly. This could cause injury. Turn off the POWER button and unplug the power plug from the electric outlet. Open the top cover and take out the media. Clean the cutter guide [1] with a soft cloth moistened with dehydrated ethanol or a cotton swab [2].
  • Page 66 3.Daily Maintenance 66 Daily maintenance...
  • Page 67 Troubleshooting Troubleshooting.......................68 Error messages (BV410T).............................68 ERROR lamp status (BV420T) ..........................72 If the printer does not operate correctly ......................74 If the media are jammed .............................76 If the ribbon is cut off in the middle........................77 If the ribbon winds become disordered......................78...
  • Page 68: Troubleshooting

    Troubleshooting If any problems occur during use, check the following. If the printer is not restored to normal, turn off the POWER button, unplug the power cable from the electric outlet, and consult with your service representative. Error messages (BV410T) If an error message appears, take action according to the details of the error.
  • Page 69 4.Troubleshooting Display Cause Action RIBBON ERROR The ribbon is not loaded correctly. Load the ribbon correctly.  P.53 “Loading the ribbon (thermal transfer method)” The ribbon has a slack. Rotate the ribbon spooler in the upward direction to remove the slack in the ribbon. ...
  • Page 70 4.Troubleshooting Display Cause Action CUTTER ERROR A paper jam occurred in the cutter. Remove the media jam, load the media again, and press the [RESTART] button to continue printing where it left off.  P.76 “If the media are jammed” The cutter module cover is open.
  • Page 71 4.Troubleshooting Display Cause Action RFID WRITE ERROR Writing RFID data failed a certain Press the [RESTART] button to write RFID data number of times in a row. to the next label. If the problem recurs, turn off the power and perform the following confirmation and investigation.
  • Page 72: Error Lamp Status (Bv420T)

    4.Troubleshooting ERROR lamp status (BV420T) If the ERROR lamp lights/blinks, refer to the following information and take action. When the ERROR lamp lights  A communication error has occurred. (Only when the RS-232C is used.)  The following error related to paper occurred. - Media jamming has occurred.
  • Page 73 4.Troubleshooting  Command error If a command sent from the computer has an error, 42 bytes are displayed in the third and fourth digits, starting with the command code of the command that has an error. [LF], [NUL], and any portion that exceeds 42 bytes are not displayed.
  • Page 74: If The Printer Does Not Operate Correctly

    No print data is sent from the Send print data. computer. Printing is blurry. Toshiba Tec Corporation certified Replace the media with Toshiba Tec media are not used. Corporation certified ones.  P.84 “Media” The print head is dirty. Clean the print head.
  • Page 75 The label is not peeled off. Toshiba Tec Corporation certified Replace the media with Toshiba Tec (When the peel-off module media are not used. Corporation certified ones.  P.84 “Media”...
  • Page 76: If The Media Are Jammed

    4.Troubleshooting Symptom Cause Action The ribbon is wrinkled. There is more print data on either the Open the top cover and rotate the ribbon right or left side. take-up dial in the upward direction to feed the ribbon to a position where the wrinkles disappear.
  • Page 77: If The Ribbon Is Cut Off In The Middle

    4.Troubleshooting While pulling each of the right and left lock release portions [1] in the arrow direction, fully open the top cover [2]. [ 1 ] [ 2 ] [ 1 ] Remove the media jam. Load the media correctly. ...
  • Page 78: If The Ribbon Winds Become Disordered

    4.Troubleshooting Remove the ribbon spoolers from the ribbon cores. Cut the cut off portions neatly. Overlay one portion on the other, aligning them horizontally, and fasten the overlay firmly with adhesive cellophane tape. Make two or three winds of the ribbon around the take-up (used ribbon) side roll. Load the ribbon correctly.
  • Page 79 4.Troubleshooting This step requires two people. One person holds the supply side (unused) ribbon roll [1] and the other holds the take-up side (used) ribbon roll [2]. Wind the ribbon, aligning it horizontally, while keeping the ribbon taut. [ 1 ] [ 2 ] Do not pull the ribbon strongly.
  • Page 80 4.Troubleshooting 80 Troubleshooting...
  • Page 81 Appendix Specifications ........................82 Printer...................................82 Media ..................................84 RFID tag ................................86 Ribbon ..................................88 Replacing the supplies ......................90 Media ..................................90 Ribbon ..................................92...
  • Page 82: Specifications

    Specifications Printer Item Description Model BV410T-GS02-QM-S BV410T-TS02-QM-S BV420T-GS02-QM-S BV420T-TS02-QM-S BV410T-GS14-QM-S BV410T-TS14-QM-S BV420T-GS14-QM-S BV420T-TS14-QM-S Power supply AC 100–240 V±10%, 50/60 Hz±3 Hz Supply voltage DC+24 V, 3.6 A (External AC adapter) Power consumption During printing: 65 W (at a print rate of 15%, slant line print format), During standby: AC 100 V: 3.5 W, AC 240 V: 3.35 W (without options)
  • Page 83 5.Appendix Item Description Barcodes JAN8/13, EAN8/13, EAN8/13 add on 2&5, UPC-A/E, UPC-A/E add on 2&5, Interleaved 2 of 5, NW-7, CODE39/93 /128 , EAN128, MSI, Industrial 2 of 5, RM4SCC, KIX code, GS1 Databar, USPS Intelligent mail barcode, Customer Bar Code, POSTNET, MATRIX 2 of 5 for NEC 2D codes QR code, Micro QR code, Security QR code, PDF417, MaxiCode, DataMatrix,...
  • Page 84: Media

    5.Appendix Media Media include labels, tags, and receipts of the heat direct coloring type. Use Toshiba Tec Corporation certified genuine media. For details about ordering and preparing media, contact your service representative. Unit: mm (inch) Issue mode Item Continuous issuance/...
  • Page 85 5.Appendix *3 When the external media stand is used  Near the media end, the print quality may be affected depending on the printing conditions. Confirm the end when creating a print format. It is recommended that the print position of barcodes, etc. be apart from the media end by at least 3 mm (0.12").
  • Page 86: Rfid Tag

    5.Appendix RFID tag Fundamentally, the specification of RFID tag paper conform to the specifications of print media. Items that differ are listed in the table below. For details about ordering RFID tag paper, contact your service representative. Unit: mm (inch) Issue mode Item Continuous issuance...
  • Page 87 5.Appendix Printing on the RFID tag-encapsulated portion (chip/antenna portion) The surface of the portion of the media in which the RFID tag is encapsulated is uneven, and printing in this portion could cause the print around the uneven portion to be discontinuous. In the area of 5 mm (0.20") before and after the RFID tag-encapsulated portion and on both lateral sides of the portion, in particular, printing is likely to be blurred and discontinuous.
  • Page 88: Ribbon

    5.Appendix Ribbon Use a Toshiba Tec Corporation certified genuine ribbon. For details about ordering a ribbon, contact your service representative. Item Description Ribbon shape Spool method Ribbon width 40 to 110 mm (1.57" to 4.33") Standard width φ12.7 mm (0.5") inner diameter core: 55 mm (2.17"), 110 mm (4.33") φ25.4 mm (1.0") inner diameter core: 60 mm (2.36"), 83 mm (3.27"), 110 mm...
  • Page 89 5.Appendix  For cores with an inner diameter of 25.4 mm (1.0") for overseas and domestic use - Align the length of the core with the width of the ribbon and wind the ribbon with the ink side [A] outside. - If the width of the ribbon is smaller than the length of the core, align the center of the ribbon with the center of the core and wind it.
  • Page 90: Replacing The Supplies

    Media This section explains the procedure for replacing media with new media of the same type and the same width. Use Toshiba Tec Corporation certified genuine media. Open the top cover.  Immediately after printing, do not touch the print head or its surrounding area.
  • Page 91 5.Appendix Pass the media under the right and left media guides [1] and pull out the media so that the end of the media will be slightly outside the media outlet. [ 1 ] [ 1 ] Make sure that the media guides [1] do not tighten the media too much. Tightening the media too much could bend the media, causing paper jams and media feed failures.
  • Page 92: Ribbon

    Ribbon This section explains the procedure for replacing the ribbon with a new one of the same type and the same width. Use a Toshiba Tec Corporation certified genuine ribbon. Open the top cover.  Immediately after printing, do not touch the print head or its surrounding area.
  • Page 93 5.Appendix Remove the take-up side roll of the ribbon from the guide. 1. Remove the right side [1] of the ribbon spooler from the guide hole [2]. 2. Remove the left side [3] of the ribbon spooler inserted into the roll from the guide wheel [4]. [ 4 ] [ 3 ] [ 1 ]...
  • Page 94 5.Appendix To hold the ribbon spooler, hold the green portion. Handling it by holding the black protrusion at the end could cause malfunctions. Insert the ribbon spoolers [1] into the replacement ribbon [2] cores. [ 1 ] [ 2 ] [ 1 ] Insert the ribbon spoolers into both supply side roll core and take-up side roll core.
  • Page 95 5.Appendix 1. Fit the left side [1] of the ribbon spooler inserted into the roll in the guide wheel [2]. 2. Fit the right side [3] of the ribbon spooler in the guide hole [4]. [ 2 ] [ 1 ] [ 3 ] [ 4 ] Mount the take-up side roll of the ribbon on the guide.
  • Page 96 5.Appendix  Pressing the lever in the figure below releases the ribbon spooler reverse rotation preventing lock, giving the ribbon a slack. Be careful not to press the lever by mistake after winding the ribbon. Close the ribbon cover until it “snaps” into place. Raise the media damper (top).
  • Page 98 -QM S BV420 T-GS 2 -QM S/BV420 T-GS 4 -QM S BV420 T- TS 2 -QM S/BV420 T-TS 4 -QM S 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN BU22001800-EN R220420Z2100-TTEC © 2023 Toshiba Tec Corporation All rights reserved Ver00 F 2023-08...

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