Overall Functioning; Testing Phone Hardware - Polycom SoundStation IP 6000 User Manual

Overall Functioning

Symptom
The phone is malfunctioning.

Testing Phone Hardware

Your system administrator may ask you to access a diagnostics menu on your phone to test your
phone hardware. From the diagnostics menu, you can test your phone's microphones, keypad
mappings, display, and LEDs. See your system administrator for instructions on how to perform
these tests.
To access the diagnostics menus:
Press
>>
Diagnostics, Keypad Diagnostics, Display Diagnostics, or LED Diagnostics.
Problem
The phone may need to
be restarted.
, and then select Status > Diagnostics > Test Hardware > Audio
Corrective Action
Restart the phone:
Note: If your phone malfunctions, you
may be able to restore normal operation
without restarting it. Before you restart
your phone, contact your system
administrator.
1. Press , and then select
Settings > Basic > Restart Phone.
2. To confirm the restart, press the Yes
soft key.
The restart process begins. The process
ends when the idle screen displays.
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