Polycom IP 5000 Support Instructions

Won't power up

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Polycom IP 5000, 6000, 7000 Conference Phone Won't Power Up

Symptom

After plugging in your Polycom SoundStation IP 5000, IP 6000, or IP 7000 conference phone, it does not appear to turn

on or draw power.

Applies To

• Polycom IP Conference Phones: 5000, 6000, 7000

Resolution

To connect the conference phone using AC power

Note: It is important that all cables are plugged in as shown above and described below—the 25-foot

Ethernet cable must be plugged into the phone, and the power insertion cable to the end of the network

cable and the network.

1. Connect one end of the 25-foot Network Cable to the LAN jack on the phone.

2. Connect the other end of the 25-foot Network Cable to the Power Insertion Cable.

https://support.8x8.com/equipment-devices/phones/polycom/polycom-ip-5000-6000-7000-conference-phone-will-not-power-up

Updated: Wed, 12 Feb 2020 10:29:52 GMT

Table of Contents

Do you have a question about the IP 5000 and is the answer not in the manual?

Page 1 Polycom IP 5000, 6000, 7000 Conference Phone Won't Power Up Symptom After plugging in your Polycom SoundStation IP 5000, IP 6000, or IP 7000 conference phone, it does not appear to turn on or draw power. Applies To • Polycom IP Conference Phones: 5000, 6000, 7000...
Page 2: Additional Information
Additional Information See also Connecting Network and Power Sources in the following: • User Guide for the Polycom SoundStation IP 5000 Phone for 8x8 Virtual Office • User Guide for the Polycom SoundStation IP 6000 Phone for 8x8 Virtual Office •...

Ip 6000 Ip 7000