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When an error message is displayed
When the ERROR LED lights up, check the message displayed on the operation panel display.
Error messages shown below are classifi ed into two groups.
Service call errors:
Errors that the operator (customer) cannot recover, such as hardware/software failures. Contact your service
representative.
Operator call errors:
Errors that the operator (customer) can recover.
To recover the error, follow the advice described here.
Service call errors
Restart the Printer.
- If a service call error appears, restart the Printer by turning off and on as follows. Then the error may often
be recovered.
(1) Turn of the operation panel's POWER switch and the Printer rear's printer power switch and heater power
switch.
(2) Remove the two power cords from the socket, then at the Printer rear remove the two power cords from the
printer power inlet and the heater power inlet.
(3) Hold the Printer for one minute or more.
(4) Connect each power cord above to its inlet, then connect the two cords to the socket.
(5) Turn on the all three switches above.
(System error)
S Y S T E M E R R O R
P O W E R O F F / O N
nnnn: Error code
Operator call errors
The following errors are recover by the operator.
(Ink errors)
C L O S E I N K C O V E R
O P E N I N K C O V E R
X X X L O A D I N K P A C K
XXX: Ink color/location
74
Océ CS6410 Basic Operation Guide
Meaning
n n n n
Action
Meaning
Action
Meaning
Action
An unrecoverable error occurred.
Contact your service representative, and inform them of the
displayed error code.
The ink cover is open.
You are advised to follow the message.
An ink pack is not installed.
You are advised to follow the message.
If this message appears when the specifi ed color's ink pack is
installed, the ink pack installation may not be proper. Check that it
is installed properly.
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