Connection Problems - Promise Technology Pegasus M4 Product Manual

Promise Technology

Connection Problems

Cables
If the installation of the cables and components are correctly installed, but they don't function properly,
or at all, some of the possible reason could be:
• A connector is dirty or corroded
• A connector is loose or damaged
• A cable looks OK outside but has an open circuit inside
• The wrong cable was used. Look for the Thunderbolt™ logo and 100W printed on the cable.
See the Note below
Be sure to use approved cables because:
• They are the proper ones for your system.
• They are sold in brand-new condition.
Thunderbolt™ 3 / USB cable connectors
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Pegasus M4