General Information; Troubleshooting; Information - SpectraLink 7642 User Manual

Spectralink 7622, 7642 User Guide
Chapter 14: General Information

Troubleshooting

The handset does not ring.
Check whether Silent mode is turned On.
The handset cannot find a system ID at Create Login.
Check whether the system is set to allow subscriptions.
The handset cannot subscribe even if system ID has been found.
Check if Authentication Code is necessary.
Not possible to turn on the handset.
Check if battery is connected. If yes, charge the battery.
The handset turns off when it receives a call or goes off-hook.
Charge the battery. If the problem continues, change the battery as it might be defective.

Information

Error information
If the handset is not functioning properly, the infrastructure that the handset is connected to may
not be working properly.
Therefore, before you return a handset for repair ensure that the main system is operating
properly.
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