Related Manuals for SpectraLink SpectraLink SNP2400
Summary of Contents for SpectraLink SpectraLink SNP2400
- Page 1 SpectraLink 8002 Wireless Telephone and Accessories User Guide Session Initiation Protocol (SIP) July 2008 Edition 1725-36027-001 Version C...
- Page 2 Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
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Page 3: About This Guide
SpectraLink 8002 Wireless Telephone. This information can also be found at http://www.polycom.com/usa/en/support/voice/wi- fi/spectralink_8002_wireless.html. Polycom Model Numbers This document covers the following registered model numbers: SNP2400 (wireless telephone) BPE100 (Battery Pack) -
Page 4: Customer Support
SpectraLink 8002 Wireless Telephone User Guide Customer Support Please contact your facility’s Network Administrator for support. You may also access the Polycom Knowledge Base at: http://www.polycom.com/usa/en/support/voice/voice.html Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. -
Page 5: Table Of Contents
Contents About this Guide ...3 Polycom Model Numbers...3 Related Documents...3 Customer Support...4 Icons and Conventions...4 Getting Started ...9 SpectraLink 8002 Wireless Telephone Overview ...9 Parts List...10 Battery Packs...10 Installing the Charger...12 Features of your SpectraLink 8002 Wireless Telephone...13 The Handset Display ...15 Handset Modes ...17... - Page 6 SpectraLink 8002 Wireless Telephone User Guide Phone Options ...28 System Info...29 Using the Basic Features of Your SpectraLink 8002 Wireless Telephone ...31 Turn the handset on...32 Turn the handset off ...32 Unlock the keypad ...32 Lock the keypad ...32 Place a call ...32 Answer a call ...33 Place a call on hold ...33 Mute/Unmute a call ...34...
- Page 7 Transfer a call (consulted)...39 Transfer a call to another call already on Hold ...40 Listen to voicemail ...40 Activate a registered OAI application on an OAI server ...40 Charger Options...41 Overview ...41 Desktop Charger ...42 Indicator light ...42 Charging indicator...42 Charge Complete ...42 Dual Charger ...43 Indicator light ...43...
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Page 9: Getting Started
Getting Started SpectraLink 8002 Wireless Telephone Overview SpectraLink 8002 Wireless Telephones are mobile handsets for workplace IP telephone systems. The handsets operate over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly integrating into a SIP environment, handset users are provided with high-quality mobile voice communications throughout the workplace. -
Page 10: Parts List
SpectraLink 8002 Wireless Telephone User Guide Parts List The following components are included in your SpectraLink 8002 Wireless Telephone package: • SpectraLink 8002 Wireless Telephone • Battery Pack model BPE101 • Desktop Charger model DCE101 [or] Dual Charger model DCE201 •... - Page 11 BPE101. Use only this model Battery Pack in the SpectraLink 8002 Wireless Telephone. Only use Polycom Battery Packs with SpectraLink 8002 Wireless Telephones. Do not dip the Battery Pack in water or throw into fire.
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Page 12: Installing The Charger
SpectraLink 8002 Wireless Telephone User Guide Installing the Charger Your SpectraLink 8002 Wireless Telephone is packaged with one of two Charger models. The Desktop Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. -
Page 13: Features Of Your Spectralink 8002 Wireless Telephone
Features of your SpectraLink 8002 Wireless Telephone 1. Earpiece — Delivers audio to the ear. 2. Display — Offers a top row of icons showing the status of the handset, two 16-character lines of text and a bottom row for available softkey labels. - Page 14 SpectraLink 8002 Wireless Telephone User Guide 5. Microphone — Sensitive microphone transmits voice accurately and without distortion. 6. Battery contacts —Located along the bottom edge, the battery contacts enable the handset to be charged in the Desktop Charger and in the front slot of the Dual Charger. They should be kept clean and free of debris.
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Page 15: The Handset Display
The Handset Display Overview When active, the handset screen has six rows that display information in this format: Row # Row 1 displays signal, battery, voicemail and line number icons. Row 2 displays the line number of the line for which information is being displayed. -
Page 16: Signal Strength
SpectraLink 8002 Wireless Telephone User Guide Signal strength The signal-strength icon indicates the strength of the signal from the AP and can assist the user in determining if the handset is moving out of range. It is always present on the display in the upper left corner. Battery charge The battery icon indicates the amount of charge remaining in the Battery Pack. -
Page 17: Handset Modes
Handset Modes Standby mode (on-hook) In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth. -
Page 18: Handset Icons
SpectraLink 8002 Wireless Telephone User Guide Handset Icons Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message is received if the feature is supported by the proxy server. -
Page 19: Softkeys
Softkeys Softkey functions change as the state of the handset changes. Softkeys are displayed only when they are available to be activated. Softkeys make usual PBX functions available on the handset. For example, a call may be placed on hold, the handset may be muted, and a second line may be activated for an outgoing call or a second call on the same line may be answered. - Page 20 SpectraLink 8002 Wireless Telephone User Guide Softkey Name Mute Toggle muting Redl Redial Reject Resm Resume Save Save Displayed during… Press to… In an active call. Toggle audio transmission to the far end. The line status shows * when not muted or x when muted.
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Page 21: Menus
Menus Menus are lists of options that appear when its activation key is pressed. There are five menus: Line, Favorites, Function (FCN), MENU display, and Standby. Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. - Page 22 SpectraLink 8002 Wireless Telephone User Guide are participating in a voice call on another line. If the softkey is pressed to activate a call on a newly selected line, any previous active call is placed on hold status. Favorites menu The Favorites menu provides access to a predefined list of dial numbers.
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Page 23: Menu Display
Items on this menu are accessible through navigation and selection keys or through short-cut keys as displayed with the menu items. OAI functions are automatically added as items at the end of this menu when defined on an OAI server. MENU display Pressing the available for the operating mode of the handset. -
Page 24: Alphanumeric Dialing
SpectraLink 8002 Wireless Telephone User Guide Alphanumeric Dialing The carat ( 80 characters may be entered with automatic scrolling. While in alphanumeric mode, alphabetic characters can be entered by repeatedly pressing the 1 through 9 keys. Punctuation characters are available by repeatedly pressing the asterisk ( keys. -
Page 25: Customizing Your Spectralink 8002 Wireless Telephone
Customizing your SpectraLink 8002 Wireless Telephone When the handset is in standby mode (on but not in use), press and briefly hold user options. Check with your system administrator for specific features supported by your handset. The Standby Menu Standby Menu Items Level Lock Keys Ring Options... -
Page 26: Lock Keys
SpectraLink 8002 Wireless Telephone User Guide Standby Menu Items Level Auxiliary Ring 1 Auxiliary Ring 2 Phone Options Noise Mode Key Tones Warning Tones Display Contrast Keypad Autolock System Info Phone IP Addr Server IP Addr Firmware Version * Default setting. **Option appears when Ring Cadence and Vibrate Cadence are both set to a value other than “Off”. - Page 27 Telephone Ring Telephone Ring allows the user to set a distinctive ring style, volume and sequence. Select from an audible ring or a vibrate-only ring or a vibrate ring along with or followed by an audible ring. Ring Cadence to a pre-programmed ring cadence, or it may be set to obtain its cadence from the proxy server.
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Page 28: Phone Options
SpectraLink 8002 Wireless Telephone User Guide Phone Options Noise Mode Provides options that describe the noise level in your environment. Changing this mode to microphone and in-ear speaker volume to account for background noise. Select background noise; or High end of the line may find it difficult to hear your voice. Key Tones Key Tones may be turned on or off and determine whether tones play when keys are pressed. -
Page 29: System Info
System Info Phone IP Addr Displays the IP address currently assigned to the handset. Server IP Addr Displays the IP address of the SpectraLink OAI Server (if installed). Firmware Version Displays the software version running the handset. The MAC address is the hardware identification number and is set at the factory. -
Page 31: Using The Basic Features Of Your Spectralink 8002 Wireless Telephone
Using the Basic Features of Your SpectraLink 8002 Wireless Telephone Your SpectraLink 8002 Wireless Telephone is designed to be used like a cell phone on a public switched telephone network (PSTN). You can place calls, transfer a call to someone else, or conduct a conference call. -
Page 32: Turn The Handset On
SpectraLink 8002 Wireless Telephone User Guide Turn the handset on Press and hold the Turn the handset off Press and hold the hang up first, then turn off the handset. Unlock the keypad Press the Lock the keypad While in standby mode press Place a call 1. -
Page 33: Answer A Call
Answer a call When the handset rings, the line’s icon will flash and row 2 will display the line number and your dial number. Row 4 will display (From) and the caller ID of the incoming call. 1. Press the 2. -
Page 34: Mute/Unmute A Call
SpectraLink 8002 Wireless Telephone User Guide Example: Mute/Unmute a call Press the replaces the asterisk ( pickup. Silence the ring Press the ringing. Loud ringing will resume when the next incoming call is received while the handset is in standby mode. Forward all calls Calls may be forwarded on a per-line basis. -
Page 35: Clear Forwarding On A Line
Clear forwarding on a line 1. Press 2. Press the 3. Press the Do Not Disturb (reject all incoming calls) Press When the do-not-disturb feature is enabled, the standby screen will display Clear Do Not Disturb Press Redial the last number you dialed 1. -
Page 36: Turn On The Backlight
SpectraLink 8002 Wireless Telephone User Guide Turn on the backlight The backlight comes on when any key is pressed or when there is an incoming call, and stays on for 10 seconds. It turns off if another key is not pressed within that period. 1725-36027-001_C.doc... -
Page 37: Using The Advanced Features Of Your Spectralink 8002 Wireless Telephone
Using the Advanced Features of Your SpectraLink 8002 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8002 Wireless Telephone. This chapter contains instructions on: • Multiple line appearances • Using the Favorites menu • Transferring calls (blind and consulted) •... -
Page 38: Place A Call On A Different Line
SpectraLink 8002 Wireless Telephone User Guide one. The asterisk ( for call one. Place a call on a different line 1. Press or to predial the number just press the 2. Navigate to desired line and press 3. Dial the number. 4. -
Page 39: Transfer A Call (Blind)
1. To view the caller ID of the incoming call without interrupting the active call, press information about the incoming call and you will continue hearing audio on the first call. Example: 2. Press active call on hold. Pressing the incoming call to voicemail or as otherwise programmed. -
Page 40: Transfer A Call To Another Call Already On Hold
SpectraLink 8002 Wireless Telephone User Guide 2. Press the digits for the number to which you wish to transfer the call or press the menu. 3. Press 4. When the party answers, have your conversation and then press FCN 1 return to standby mode. -
Page 41: Charger Options
The front slot charges the handset with an installed Battery Pack, the rear slot charges a spare Battery Pack. Set up the Charger by first obtaining the appropriate Polycom power supply for the country or region. Place the Charger on a flat, horizontal surface and plug the power supply into the Charger and into an appropriate wall outlet. -
Page 42: Desktop Charger
SpectraLink 8002 Wireless Telephone User Guide Desktop Charger Indicator light Place the SpectraLink 8002 Wireless Telephone into the Desktop Charger slot facing forward. If the handset is placed correctly, the red indicator light will come on. The indicator light will not come on when the slot is empty, when the SpectraLink 8002 Wireless Telephone is improperly seated, or when the Desktop Charger has no power applied. -
Page 43: Dual Charger
Dual Charger Place the handset face forward into the Dual Charger front slot. Place a spare Battery Pack in the rear slot, charging contacts down. The front slot takes charging precedence; the Battery Pack in the rear slot will begin charging when the handset in the front slot is fully charged or when the front slot is empty. -
Page 44: Charging Indicator
SpectraLink 8002 Wireless Telephone User Guide Charging indicator While the handset is charging in standby mode, it will display its extension number and charging progress. The handset is fully operational and will ring if called. When the handset is charging while turned off, only will display and no calls will be received. -
Page 45: Important Notes About Chargers And Battery Packs
Important Notes about Chargers and Battery Packs • Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. • Do not place anything in the charger other than the handset. You might damage the contacts. -
Page 47: Safety Information
Safety Information WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. -
Page 48: Cleaning And Drying The Handset
SpectraLink 8002 Wireless Telephone User Guide The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. -
Page 49: Electromagnetic Interference/Compatibility
Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. -
Page 50: Use While Driving
SpectraLink 8002 Wireless Telephone User Guide from external RF energy. Your physician may be able to assist you in obtaining this information. Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please: •... - Page 51 SAR limit set by the FCC is 1.6W/kg. using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.
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Page 53: Index
Index Battery Pack capacity...10 low battery ...10 removal...10 replacement...10 warnings...11 Characters description ...24 Chargers, important notes ...45 Customer Support ...4 Desktop Charger description ...12 DSSS...9 Dual Charger description ...12 Feature Access, Advanced...37 Feature Access, basic ...31 Handset Features ...13 Handset Icons...18 Hotline...4 Indicator light desktop charger...42...
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