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Summary of Contents for SpectraLink SpectraLink 1725-36203-001
- Page 1 SpectraLink 8020/8030 Wireless Telephone User Guide with SpectraLink Radio Protocol (SRP) September 2010 Edition 1725-36203-001 Version F...
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Page 2: Contact Information
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. -
Page 3: About This Guide
PBP1850 (Ultra-Extended Battery Pack) PCS1850 (Desktop Charger) PCD1850 (Dual Charger) PCQ1850 (Quad Charger) SRP is Polycom's proprietary signaling protocol used by the SpectraLink 8020/8030 Wireless Telephones to send and receive telephone calls over the telephony system installed in your facility. 1725-36203-001-F.doc... -
Page 4: Related Documents
Available at http://www.polycom.com/support/voice/wi-fi/index.html Customer Support Please contact your facility’s Network Administrator for support. You may also access the Polycom Knowledge Base at http://www.polycom.com/usa/en/support/voice/voice.html Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. -
Page 5: Table Of Contents
Contents About this Guide... 3 Polycom Model Numbers...3 Related Documents...4 Customer Support...4 Icons and Conventions...4 Getting Started with your SpectraLink 8020/8030 Wireless Telephone ... 9 Overview ...9 Battery Packs...10 Features of your SpectraLink 8020/8030 Wireless Telephone ...12 The Handset Display ...14 Status Icons ...14... - Page 6 User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP User Profiles...25 Phone Settings ...28 Extension Info...28 Keypad Autolock ...28 Display Contrast...28 Use Hearing Aid...28 Startup Song Play/Inhibit ...28 Predial...28 Push-to-Talk (PTT)...29 Default Channel ...29 Subscribed Channels ...29 PTT Audio Volume...29 PTT Tone Volume ...29 PTT Vibrate ...30 System Info...30 Phone IP Address...30...
- Page 7 Answer a Second Call...36 Clear Forwarding on a Line...36 Redial the Last Number you Dialed...36 Silence the Ringing ...36 Change the Ring Volume...37 Adjust the Speaker Volume...37 Adjust the Headset Volume ...38 Mute/Unmute a Call...38 End a Call ...38 Change the Profile...38 Open the Config Menu...38 Turn on the Backlight ...38 Using the Advanced Features of your SpectraLink...
- Page 8 User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Transmit on the Priority Channel...47 End a PTT Call...47 Change the PTT Volume ...47 Answer a Telephone Call during a PTT Transmission ...47 Start a Telephone Call during a PTT Transmission ...48 Turn off PTT...48 Subscribe to additional PTT channels...48 Charger Options ...
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Page 9: Getting Started With Your Spectralink 8020/8030 Wireless Telephone
Getting Started with your SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephones is a Wi-Fi handset for workplace telephone systems. By seamlessly integrating with the facility’s telephone system, wireless telephone users are provided with high-quality mobile voice communications throughout the workplace, giving users the freedom to roam throughout the workplace while providing the features and functionality of a wired desk phone. -
Page 10: Battery Packs
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Battery Packs Three battery pack models are available: Standard, Extended, and Ultra-Extended. The Standard Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you approximately four hours of talk time or 80 hours of stand-by time. Stand-by time is when the handset is turned on, but not in an active call. -
Page 11: Battery Pack Removal And Replacement
Maximum Battery Pack performance is achieved after a few charge/discharge cycles. • If multiple Battery Packs are supplied with your handset, Polycom recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused. To maintain battery potential, charge unused Battery Packs occasion- ally or alternate Battery Pack use. -
Page 12: Features Of Your Spectralink 8020/8030 Wireless Telephone
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Features of your SpectraLink 8020/8030 Wireless Telephone The handset operates much like a cell phone, and is programmed by your system administrator to support the features commonly available in an office environment. Orient yourself to your handset’s features using the illustration below and the following explanatory material. - Page 13 1. Earpiece —Delivers audio to the ear. 2. Screen —Displays information relating to the handset’s current mode. See Handset Modes below. 3. Softkeys —Four softkey buttons. A softkey label appears in the display area just above the corresponding softkey when the function assigned to that softkey is available.
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Page 14: The Handset Display
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP The Handset Display When first powered on, the handset screen will display the standby screen. This screen displays a top row of system icons showing the status of the handset, followed by two lines for the handset’s extension number and name, a line for date and time display, and a bottom row for softkey labels. -
Page 15: Softkeys
Indicator Function Up and down arrows are displayed when the menu has additional options above or below. Left or right arrows are displayed during editing when the cursor may be moved left or right. The location service icon indicates the Real-Time Location System (RTLS) is enabled. -
Page 16: Navok Functions
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Softkey Name Config Menu Hold Hold Lock Lock keys Mute Toggle muting Phbk Phonebook Prof Profile Redl Redial Save Save Spdl Speed dial Spkr Speakerphone NavOK Functions follows: State NavOK key function Dialing Place a phone call. - Page 17 Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. Press the LINE key to display a menu of available lines and to activate a new call on a selected line.
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Page 18: Handset Modes
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Handset Modes Standby mode (on-hook) In standby mode, the handset is powered on and is ready to send and receive calls. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and bandwidth. - Page 19 Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Configuration menu mode When user preferences are being configured in the Config menu, the handset is on, but is not active. It cannot receive calls while in the Config menu. The handset will revert to standby mode if there is no activity in configuration menu mode.
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Page 20: Accessories
Coiled lanyard: Plastic coiled lanyard with clothing clip. • Headsets Polycom offers optional headsets (for North America only) for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the right side of the handset. -
Page 21: Customizing Your Spectralink 8030/8030 Wireless Telephone
Customizing your SpectraLink 8030/8030 Wireless Telephone When the handset is in standby mode (on but not in use), press the handset cannot make or receive calls while in the Config menu. This menu allows you to set user preferences and display handset information. - Page 22 User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Config menu 2nd level Silent Vibrate Loud Soft Custom Phone Settings Extension Info Keypad Autolock Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Predial Disable/Enable 3rd level 4th level Noise Mode Normal High...
- Page 23 Config menu 2nd level Push-to-talk † Default Channel Subscribed Channels PTT Audio Volume PTT Tone Volume PTT Vibrate Enable/Disable System Info Phone IP Address Gateway IP Address Firmware Version Emergency Dial ‡ † (SpectraLink 8030 only) Push-to-talk must be enabled by the system administrator before it can be activated by the user.
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Page 24: Default Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Default settings The profile options on the Config menu may be reset to their default values by the system administrator. These are the default settings: Setting/profile Silent Ring Cadence Ring Tone Tone 1 Ring Volume Vibrate Cadence Ring Delay... -
Page 25: Lock Keys
Toggle options Some menu items have only two options, which operate on a toggle basis. The current setting is shown below the menu heading on the info line. The other available setting is highlighted in the menu list. Press For example, when Predial is disabled, the info line displays Disabled Press Predial Enabled... -
Page 26: Ring Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Ring Settings The Ring Settings option allows the user to set the ring for three separate functions. functions. different ringing patterns for custom applications. Telephone Ring The telephone ring setting allows the user to set a distinctive ring rhythm, tone, volume and sequence. -
Page 27: Warning Tones
Message Alerts 1 and 2 Message Alerts are used by external applications such as nurse call systems. If such systems are installed in your facility, you may adjust their ring characteristics to differentiate them from other rings. Contact your system administrator to find out if these options are available. -
Page 28: Phone Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Phone Settings Extension Info The extension number and extension name are provided. These are programmed by the system administrator and may not be changed by the user. Keypad Autolock The handset may be set to lock the keypad automatically when in standby mode. -
Page 29: Push-To-Talk (Ptt)
Predial must be enabled if you wish to use the Chapter 3 Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone for more information on using the Push-to-Talk (PTT) If the system administrator has configured the SpectraLink 8030 Wireless Telephones for PTT, they can be used like walkie-talkies. If the system administrator has disabled PTT, the PTT options will not appear in the Config menu. -
Page 30: Ptt Vibrate
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP PTT Vibrate To enhance the alerting of a PTT call, When whenever a PTT broadcast is received, whether the handset is in standby or in a call. If in a call, the chirp alert will also sound. The vibration does not replace any PTT tone volume already set. -
Page 31: Emergency Dial
Emergency Dial (SpectraLink 8030 Wireless Telephone only) Emergency Dial administrator. The check the number and name that is dialed when the Emergency Dial button is pressed. 1725-36203-001-F.doc Customizing Your SpectraLink 8020/8030 Wireless Telephone will appear if it has been enabled by the system Emergency Number Name options allow you to... -
Page 33: Using The Basic Features Of Your Spectralink 8020/8030 Wireless Telephone
Using the Basic Features of your SpectraLink 8020/8030 Wireless Telephone Your SpectraLink 8020/8030 Wireless Telephone is designed to be used like a cell phone on a public switched telephone network (PSTN). Only one call is active at any given time. The active call has audio associated with it. -
Page 34: Turn The Handset On
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP • Open the Config menu • Turn on the backlight Turn the Handset On Press and hold the Turn the Handset Off Press and hold the hang up first, then turn off the handset. Lock the Keypad While in standby mode press the Unlock the Keypad... -
Page 35: Answer Or Reject A Call
Press this button one time. If Emergency Dial is active, an explanatory message will be displayed. When Emergency Dial has been enabled, the handset will dial an emergency number when it is pressed twice within two seconds. The number dialed may be found under the option. -
Page 36: Answer A Second Call
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Press the Answer a Second Call When an incoming call occurs during an active call, the handset will play the second call ringing sound until: • the call is answered • the first call is terminated •... -
Page 37: Change The Ring Volume
Change the Ring Volume Press the up/down volume buttons on the side of the handset during ringing, or while the handset is in standby mode. Adjust the Speaker Volume While speakerphone is active, press the up/down volume buttons on the side of the handset during the call. 1725-36203-001-F.doc Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone... -
Page 38: Adjust The Headset Volume
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Adjust the Headset Volume While the headset is plugged in, press the up/down volume buttons on the side of the handset during the call. Mute/Unmute a Call Press the on the status line. Press the pickup. -
Page 39: Using The Advanced Features Of Your Spectralink 8020/8030 Wireless Telephone
Using the Advanced Features of your SpectraLink 8020/8030 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8020/8030 Wireless Telephone. This chapter contains instructions on: • Multiple line appearances • Listening to voicemail • Activating installed custom applications •... -
Page 40: Place A Call On A Different Line
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Place a Call on a Different Line 1. Press the 2. Navigate to the desired line and press Listen to Voicemail Voicemail may be locally available. If so, when the handset has a voicemail message, the voicemail icon may 1. -
Page 41: View A Phonebook Entry
Using the Advanced Features of Your SpectraLink 8020/8030 Wireless Telephone > [special] <new> A Name B Name C Name Spkr The phonebook list is sorted alphabetically. If present as shown above, the first item on the list will be a system- wide speed dial number programmed by the system administrator to be used for certain types of calls. -
Page 42: Delete A Phonebook Entry
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Edit a phonebook entry 1. Select the name to edit from the phonebook list. 2. Press the the existing number. Use the 3. Press 4. Press Press the Dial phonebook number Select the entry and press >... -
Page 43: Assign A Speed Dial Number
Using the Advanced Features of Your SpectraLink 8020/8030 Wireless Telephone Make a speed dial call 1. From standby or while in the speed dial menu, press and hold the corresponding number key on the keypad for one second. The system speed dial key must be pressed for three seconds. 2. - Page 44 User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP From the phonebook view number display: spdl [x] [Name] number [Extension/number] Spkr 1. Press the phonebook. 2. When the speed dial list opens, navigate to an empty slot and press phonebook. 3. Press assignment.
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Page 45: Using The Push-To-Talk Features Of Your Spectralink 8030 Wireless Telephone
Using the Push-to-Talk Features of your SpectraLink 8030 Wireless Telephone The large button on the left side of the SpectraLink 8030 Wireless IP Telephone may provide you with either Emergency Dial or PTT as determined and activated by the system administrator. Press this button one time. -
Page 46: Make A Ptt Call
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP • End a wait period • Select a different PTT channel • End one PTT call and start another one • Receive a PTT call while on a telephone call • Transmit on the priority channel •... -
Page 47: Receive A Ptt Call While On A Telephone Call
Using the Push-to-talk Features of Your SpectraLink 8030 Wireless Telephone Receive a PTT Call while on a Telephone Call Press the PTT call. Use PTT Vibrate To enhance the alerting of a PTT call, Config When whenever a PTT broadcast is received, whether the handset is in standby or in a call. -
Page 48: Start A Telephone Call During A Ptt Transmission
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Start a Telephone Call during a PTT Transmission Press the pre-empted by the telephone call. Turn off PTT Change to a different profile. (The PTT by default.) Subscribe to additional PTT channels Press the Select add. -
Page 49: Charger Options
Charger Options Charger Models Three charger models are available for the SpectraLink 8020/8030 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. -
Page 50: Charging Status Indicators
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Charging Status Indicators The handset speaker, handset display, and the charger LED (on the Dual and Quad Chargers), indicate charging status or that a Battery Pack failure has been detected. Handset Message/ Ascending song Descending song Charging Status... -
Page 51: Single Charger
Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the handset in the Single Charger facing forward. -
Page 52: Dual Charger
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied. -
Page 53: Quad Charger
Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay. -
Page 55: Cleaning And Drying The Handset
Take care not to exert undue pressure on charger electrical contacts while wiping. • Polycom recommends the use of a silicone cover to prolong the life of your handset, especially when it is dropped regularly or cleaned frequently with the disinfectants prescribed below. - Page 56 User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP • The following products should NOT be used on the SpectraLink wireless telephones. — — — — • Should the headset connector become dirty, a scratchy or intermittent signal may be experienced. To clean the connector, dip the non-padded end of either a wooden or paper handled cotton swab in isopropyl alcohol.
- Page 57 Cleaning and Drying the Handset If the wireless telephone does not work after following the steps listed above, contact your dealer for servicing information. 1725-36203-001-F.doc...
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Page 59: Safety Information
Safety Information Chargers and Battery Packs It is normal for the Battery Pack to become warm when charging. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger other than the handset or single Battery Pack as appropriate, to avoid bending the contacts. -
Page 60: Potentially Explosive Atmospheres
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Wireless Telephones WARNING: Changes or modifications to this equipment that are not approved by Polycom may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. -
Page 61: Electromagnetic Interference And Compatibility
Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so. -
Page 62: Other Medical Devices
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP Other medical devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. - Page 63 Specific Absorption Rate (SAR) Information Your wireless telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.
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Page 64: Handset Operation Normal Position
Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http://www.ctia.org. The only authorized headsets that may be utilized with the SpectraLink 8020 or 8030 handsets are those obtainable from Polycom or its reseller partners. FCC SAR peak values (in W/kg): Frequency 2.4 GHz... -
Page 65: Index
Index Battery Packs ...10 Low battery...10 Safety ...59 Chargers Charging status ...50 Dual...52 Quad ...53 Safety ...59 Setup ...49 Single ...51 Cleaning and drying the handset ...55 Config menu...21 Default settings...24 Display screen ...14 Features ...12 Advanced ...39 Basic ...33 Firmware version...30 Function (FCN) menu ...17 Icons...14...
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