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Troubleshooting
Message
Replace Staple Cartridge X.
Re-insert the following# of
originals:
Malfunction detected.
Call your Technical Rep. and
provide code:
Replace the toner cartidge.
Open the front door and
follow the instructions.
Misfeed detected
Staple Mode cannot be used
Remove Punch Scraps
(Inspection Mark in
the lower left side of the
basic screen)
XXXX needs to be replaced
soon.
Please have the XXXX
changed soon.
d-Color MF 20
Cause
The staples have run out.
After clearing a paper
misfeed, it is necessary to
reload the documents that
have already been fed
through the document
feeder.
The copier malfunctioned
and is unable to make
copies.
Toner is empty. Copies can
no longer be made.
A flashing "O" indicates the
location of a paper misfeed.
Staples are jammed in
Finisher FN-116 or FN-8.
Hole-Punch waste container
is full.
The image stabilization or
printing or scanning
functions of the copier have
become unstable.
It is almost time to replace
supplies or a part. About
1,000 copies can be made
with the old supplies or part
before the copier stops
operating.
Remedy
Replace the staple cartridge.
(p. 7-6)
Load the indicated document
pages into the document
feeder.
Inform your technical
representative of the code
displayed on the touch
panel.
Replace the toner cartridge
according to your
maintenance agreement
(p. 7-1).
Determine the misfeed
location by looking at the
illustration displayed with the
error message, and then
clear the misfeed (p. 8-1).
Clear the jammed staples
(p. 8-17).
Empty the hole punch waste
container (p. 7-11).
Touch the inspection mark in
order to show the Machine
Status screen. Contact your
technical representative and
inform them of the numbers
(e.g. "P-7") shown in the
Machine status screen.
Prepare the new supplies or
part.
8-27
8
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