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Identifier
Status
Running the ePSA diagnostics
1
Turn on your computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
4
Click the arrow at the bottom left corner.
Diagnostics front page is displayed.
5
Click the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6
To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
7
Select the device from the left pane and click Run Tests.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Identifier
Status
System diagnostic lights
Power and battery-status light/hard-drive activity light
Indicates the battery-charge status or the hard-drive activity.
NOTE:
Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light.
Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
NOTE:
Hard-drive activity light is supported only on computers shipped with hard drive.
Power and battery-status light
Indicates the power and battery-charge status
Solid white — Power adapter is connected and the battery has more than 5 percent charge.
Amber — Computer is running on battery and the battery has less than 5 percent charge.
Off
•
Power adapter is connected and the battery is fully charged.
•
Computer is running on battery and the battery has more than 5 percent charge.
•
Computer is in sleep state, hibernation, or turned off
NOTE:
Hard-drive activity light is supported only on computers shipped with hard drive.
The power and battery-status light blinks amber along with beep codes indicating failures.
GUID-0B893EED-EFBC-4831-A9C4-7298A7A9F619
Released
GUID-49261555-0DC7-4909-8B7B-4F03F2141B04
Released
Troubleshooting
125
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