Contents Chapter 1: Set up your computer....................5 Chapter 2: Create a USB recovery drive for Windows..............7 Chapter 3: Chassis........................8 Display view...................................8 Left view....................................8 Right view....................................8 Palmrest view..................................8 Bottom view..................................8 Chapter 4: Keyboard shortcuts......................9 Chapter 5: System specifications....................10 System information................................
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System logs...................................25 SupportAssist System Resolution........................... 26 System and setup password............................26 Assigning a system setup password........................26 Deleting or changing an existing system setup password................. 27 Chapter 7: Software........................28 Downloading Windows drivers............................28 Chapter 8: Getting help.......................29 Contacting Dell.................................. 29 Contents...
To conserve battery power, the battery might enter power saving mode. 2. Finish Windows system setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
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Table 1. Locate Dell apps (continued) Dell apps Details Download software applications including software that is purchased but not pre-installed on your computer. 4. Create recovery drive for Windows. NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
A message appears, indicating that all data in the USB flash drive will be deleted. 7. Click Create. 8. Click Finish. For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals. Create a USB recovery drive for Windows...
Chassis This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations. Display view 1. Camera 2. Camera-status light 3. Microphone 4. Display Left view 1. Power adapter port 2. Battery status light 3.
Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Description Fn + Esc Toggle Fn-key lock Fn + F1 Mute audio Fn + F2 Decrease volume...
System specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. System information Table 3.
System board connectors Table 8. System board connectors Feature Specifications M.2 Connectors Two (2280 Key-M and 2230 Key-E) Serial ATA (SATA) connector One Gen 3 supports 7 mm SATA Media card-reader Table 9. Media card-reader specifications Feature Specifications Type One Micro SD card slot ●...
Table 20. Power adapter specifications (continued) Feature Specifications Adapter Barrel type (4.5 mm) 100 VAC - 240 VAC Input Voltage ● 1.3 A for 45 W Input current (maximum) ● 1.7 A for 65 W 50 Hz to 60 Hz Input frequency ●...
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
General options Table 25. General Option Description System Information Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code. ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channel Mode, Memory Technology, DIMM A size, and DIMM B size ●...
Table 26. System Configuration (continued) Option Description Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. The Enable Smart Reporting option is disabled by default. USB Configuration Allows you to enable or disable the integrated USB controller for: ●...
Table 27. Security (continued) Option Description UEFI Capsule Firmware This option controls whether this system allows BIOS updates via UEFI capsule update Updates packages. This option is selected by default. Disabling this option will block BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS) TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating...
Table 28. Secure Boot (continued) Option Description ● PK (default) ● KEK ● db ● dbx If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: ● Save to File- Saves the key to a user-selected file ●...
Table 30. Performance (continued) Option Description C-States Control Allows you to enable or disable the additional processor sleep states. ● C states This option is set by default. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
● Adaptive—enabled by default Configuration ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
Option Description VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O - enabled by default. Trusted This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional Execution hardware capabilities provided by Intel Trusted Execution Technology.
Option Description Thermal Events Allows you to view and clear the System Setup (Thermal) events. Power Events Allows you to view and clear the System Setup (Power) events. SupportAssist System Resolution Option Description Auto OS Allows you to control the automatic boot flow for SupportAssist System. Options are: Recovery ●...
3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompts you to save the changes. 5. Press Y to save the changes. The computer reboots. Deleting or changing an existing system setup password Prerequisites Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing...
Downloading Windows drivers Steps 1. Turn on the . 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your , and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your model.
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.