1. Manuals
  2. Brands
  3. Quantum Manuals
  4. Storage
  5. DX3000
  6. User manual

Quantum DX3000 User Manual

Enhanced backup solution
Hide thumbs Also See for DX3000:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading

Related Manuals for Quantum DX3000

Summary of Contents for Quantum DX3000

  • Page 2 Quantum DX3000 and DX5000 User’s Guide, 81-81493-03 B01, June 2006, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Time to Restore Data...2 Features and Benefits ...2 DX3000 and DX5000 Systems ...4 DX3000 System Components...5 DX5000 System Components...6 Hard Drive Storage ...8 RAID Sets...10 Supported RAID Configurations ...10 RAID 5 Configuration...11 Typical Configurations ...11 Quantum DX3000 and DX5000 User’s Guide Contents...
  • Page 4 Relocating the DX3000 and DX5000 Systems...21 Chapter 3 DX3000 and DX5000 Remote Management DX3000 and DX5000 Web Pages ...23 DX3000 and DX5000 Web Page Menu Items ...23 Accessing DX3000 and DX5000 Web Pages ...24 Using the DX3000 and DX5000 Web Pages ...26 Configuration...28 Accessing Library Configuration...28...
  • Page 5 Hardware Problems...93 Ethernet Network Problems ...94 Appendix A DX3000/DX5000 System Specifications Physical Characteristics ...97 Performance Characteristics ...98 Environmental Specifications ...98 Appendix B Regulatory Statements Disposal of Electrical and Electronic Equipment ...105 Glossary Index Quantum DX3000 and DX5000 User’s Guide Contents...
  • Page 6 Hard Drive Sled LEDs ...18 Figure 13 Ethernet Port LEDs ...19 Figure 14 Power Supply LED Indicators...20 Figure 15 DX3000 and DX5000 Web Page Menu Items ...24 Figure 16 Login Page...25 Figure 17 Home Page ...26 Quantum DX3000 and DX5000 User’s Guide...
  • Page 7 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Quantum DX3000 and DX5000 User’s Guide Configuration Page...29 Media Screen ...30 Edit Volume Media Area Screen ...31 Tape Cartridges Screen ...32 Virtual Disks Area Screen...34 Partitions Page...36 Adding a Partition ...37...
  • Page 8 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Quantum DX3000 and DX5000 User’s Guide Remote Alerts Page ...73 Email Tab ...74 SNMP Tab ...76 SNMP Trap Destinations ...78 SNMP Community Management...79 Contacts Tab ...80 End User Agreement Tab ...83...
  • Page 9 Robot Details...67 Table 12 Storage Bin Details ...68 Table 13 Logical Drive Status...69 Table 14 Email Notification ...74 Table 15 Email Server Information...75 Table 16 SNMP Trap Selections ...77 Table 17 Company Information...81 Quantum DX3000 and DX5000 User’s Guide Tables...
  • Page 10 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Quantum DX3000 and DX5000 User’s Guide Primary/Secondary Contact Information...81 Hardware Problems ...94 Ethernet Network Problems...95 Physical Characteristics ...97 Interfaces ...97 Performance Characteristics...98 Environmental Specifications ...98 Tables...

  • Page 11: Preface

    System operations • Configuration • Web interface • Basic troubleshooting This manual is written for DX3000 and DX5000 system operators and field service Audience engineers. Following is a brief description of chapter contents. Document Organization • Chapter 1, “DX3000 and DX5000 System Description,”...
  • Page 12 • Chapter 4, “Troubleshooting,” the setup and operation of the DX3000/DX5000 system. • The Appendices provide system specifications, event handling, and regulatory statements. This manual uses the following conventions: Notational Conventions Caution: Warning: Note: Tech Tip: • Right side of the system — Refers to the right side as you face the component being described.
  • Page 13 The following Quantum document are also available for the DX3000 and DX5000 Related Documents systems: Document No. 81-81492 81-81494 81-81503 81-81504 81-81506 81-81507 The Internet browser software is not supplied with the DX3000/DX5000 system; Supported Internet you must obtain and install it independently. The DX3000/DX5000 system...
  • Page 14 Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Quantum DX3000 and DX5000 User’s Guide If Internet Explorer is the default browser on the client system: • The latest security updates for Microsoft VM (virtual machine) must be installed on the client system.
  • Page 15 To comment on existing documentation send e-mail to: doc-comments@quantum.com Visit the Quantum home page at: http://www.Quantum.com Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Send faxes for the Customer Support Department to:...

  • Page 16: Storagecare Guardian

    When the system is down, StorageCare Guardian provides the necessary Faster Resolution diagnostics data that enables Quantum to identify the root cause and expedite the Time problem resolution process. Problems that used to take days to fix can now be fixed in minutes.
  • Page 17 2003/XP or Solaris 8/9 server located at the customer’s site. 3 The information and updates to the Quantum Enterprise Server that resides at Quantum Support. 4 If an error or problem is detected, Quantum queues a request to the StorageCare Guardian system. Quantum DX3000 and DX5000 User’s Guide...
  • Page 18 7 Quantum Support will diagnose the problem and, if necessary, send the needed parts and/or field personnel to resolve the issue. Quantum can identify if the backup problem is not associated with the Quantum device and then direct the customer to resolve the issue with appropriate third- party vendor.

  • Page 19: Chapter 1 Dx3000 And Dx5000 System Description

    Overview Quantum DX3000 and DX5000 User’s Guide DX3000 and DX5000 System This chapter describes the DX3000 and DX5000 system and its components. The chapter consists of: • Overview • Features and Benefits • DX3000 and DX5000 Systems • Hard Drive Storage •...

  • Page 20: Features And Benefits

    Restoring data from hard drives (emulating tape cartridges) improves restore time by eliminating the time required to load a cartridge and transfer speed restrictions. Both the DX3000 and DX5000 systems provides the following features and benefits: • High availability features: •...
  • Page 21 • Supported by every major backup software vendor • Installs in a standard rack with a minimum depth of 30 in (76.2 cm) The DX3000/DX5000 must be installed in a restricted access Note: location per specification EN69050-1. This system must only be installed by qualified IT service personnel.

  • Page 22: Dx3000 And Dx5000 Systems

    The DX3000 and DX5000 systems are both backup devices based upon high speed disk drives instead of tape drives. Refer to the following figures: •...

  • Page 23: Dx3000 System Components

    DX5000 (500 Up to 64 virtual GB drives) tape drives Both the DX3000 and the DX5000 use the same hard drive sleds, however, the chassis and other system components differ between the two systems. Refer to the following sections: •...

  • Page 24: Figure 3 Dx3000 System Components

    Figure 3 DX3000 System Components DX5000 System Components Quantum DX3000 and DX5000 User’s Guide Drive sleds Power and reset buttons Quantum Power supplies Keyboard, VGA, parallel and COM ports (service only) The DX5000 system houses the following components: • Drive sleds (twelve or twenty four drive sleds per storage array)

  • Page 25: Figure 4 Dx5000 System Components

    Figure 4 DX5000 System Components Drive sleds Ethernet ports Keyboard, VGA, parallel and COM ports (service only) Quantum DX3000 and DX5000 User’s Guide Power and reset buttons Center fans Left-hand blower DX3000 and DX5000 Systems Fibre Channel ports (optional Optyon™ cards)

  • Page 26: Hard Drive Storage

    The hard storage area can be used in the following ways: • Virtual Tape Storage • Virtual Disk Storage Hard Drive Storage 5) are the heart of both the DX3000 and Hard drive sled “Contacts” on page xv)
  • Page 27 Virtual tape storage allows the storage space on these hard drives to appear to the backup application as tape cartridges (DLT or LTO). Data is stored on the hard drives through an interface that appears as a DX3000 or DX5000 system. This allows backup applications to recognize and integrate a DX3000/DX5000 system into a data center environment just like a typical tape library.

  • Page 28: Raid Sets

    RAID Sets Supported RAID Configurations Quantum DX3000 and DX5000 User’s Guide The DX3000/DX5000 system is divided into RAID sets. The number of RAID sets differs depending on the system: • DX3000 can contain two RAID sets: • The first RAID set is made up of either the first four drive sleds (drive sleds 1-4) in a four drive system or eight drive sleds (drive sleds 1-8) in an eight drive system.

  • Page 29: Raid 5 Configuration

    (see figure 2 parity 1 parity Drive 0 Drive 1 The DX3000/DX5000 system has many advantages over typical tape cartridge based systems such as faster data transfer, instant availability, and greater reliability. Typical Configurations 4 parity 3 parity...

  • Page 30: Figure 7 Dx3000/Dx5000 System Plus A Tape Library

    System Plus a Tape Library Quantum DX3000 and DX5000 User’s Guide To take advantage of the DX3000/DX5000 system speed and reliability and still have the safety of off-site storage, Quantum recommends exporting the data from the DX3000/DX5000 system to an automated...

  • Page 31: Chapter 2 Basic Operations

    Turning on the System • DX3000/DX5000 Operations • Relocating the DX3000 and DX5000 Systems The power on procedure differs depending on the system (DX3000 or DX5000). Refer to the following section to turn on the DX-Series system: • Turning on the DX3000 •...

  • Page 32: Turning On The Dx3000

    Quantum DX3000 and DX5000 User’s Guide To turn on the DX3000 system (see 1 Push the power button located on the front of the DX3000. To turn on the DX5000 system (see 1 Push the power button located on the front of the DX5000.

  • Page 33: Dx3000/Dx5000 Operations

    Indicators Network port 2 activity Hard drive failure Network port 1 activity Quantum DX3000 and DX5000 User’s Guide The front panels of both the DX3000 and DX5000 have a series of LED indicators. • Chassis LEDs and Buttons • Hard Drive Sled LEDs •...

  • Page 34: Table 2 Dx3000 Leds

    Look at the back of the unit to identify the failed power supply with an amber LED indicator. Power on This LED is lit when the DX3000 is powered DX3000/DX5000 Operations Chapter 3, Management).

  • Page 35: Figure 11 Dx5000 Led Indicators

    Figure 11 DX5000 LED Indicators Table 3 DX5000 LEDs Quantum DX3000 and DX5000 User’s Guide Attention Network port 1 activity Network port 2 activity Hard drive failure PSU failure Button/LED Description Power button Powers the DX5000 system on or off. The...

  • Page 36: Hard Drive Sled Leds

    Refer to LEDs off Blue LED solid Blue LED blinking Red LED solid On the back of the DX3000/DX5000 chassis, the Ethernet ports contain LEDs that indicate the status of the Ethernet port. Refer to table DX3000/DX5000 Operations Description...

  • Page 37: Power Supply Led

    Right LED green Right LED amber Left and Right LEDs off On the back of the DX3000/DX5000 chassis, each power supply contains an LED that indicates the health status of the power supply. Refer to figure 14 table DX3000/DX5000 Operations...

  • Page 38: Figure 14 Power Supply Led Indicators

    Figure 14 Power Supply LED Indicators DX3000 Table 6 Power Supply LED Quantum DX3000 and DX5000 User’s Guide LED indicators Description LED is green Power supply is operating normally. LED is red. The power supply has failed. Refer to the...

  • Page 39: Relocating The Dx3000 And Dx5000 Systems

    Relocating the DX3000 and DX5000 Systems Quantum DX3000 and DX5000 User’s Guide If you ever need to install the DX3000 or DX5000 system to a different location, refer to the “Quantum DX3000 and DX5000 Quick Start Guide” PN 81-81492 included on the documentation CD. These instructions include hardware installation and cabling as well as initial software configuration.

  • Page 40: Chapter 3 Dx3000 And Dx5000 Remote Management

    The DX3000 and DX5000 systems utilize a web-based interface which allows you to configure and manage the system from a remote workstation on the same network. The DX3000 and DX5000 systems are managed through the following web pages (accessible using Internet browser software installed on the host computer): •...

  • Page 41: Dx3000 And Dx5000 Web Pages

    DX3000 and DX5000 Web Page Menu Items Quantum DX3000 and DX5000 User’s Guide The Internet browser software is not supplied with the DX3000 and DX5000 systems; you must obtain and install it independently. The DX3000 and DX5000 systems support the following Internet browsers: •...

  • Page 42: Accessing Dx3000 And Dx5000 Web

    Time Security Passwords Hardware Device mappings iSCSI Fibre Channel RAID To access the DX3000 and DX5000 web pages: 1 On the host computer, open the Internet browser software. DX3000 and DX5000 Web Pages System Remote Licensing Status Alerts End-User Library...

  • Page 43: Figure 16 Login Page

    Figure 16 Login Page Quantum DX3000 and DX5000 User’s Guide 2 In the field, type http://IPaddress/ where IP address is the IP Address address for the system. The default IP address is 10.1.1.1. with a netmask of Note: 255.255.255.0 for port 1 and 10.0.1.0 with a netmask of 255.255.0.0 for port 2...

  • Page 44: Using The Dx3000 And Dx5000 Web

    _ and - are allowed. 4 Click Login page displays (see Home The first page that displays after you login to the DX3000 and DX5000 web pages is the system Home information on the system status as follows: • Quantum DX3000/DX5000 is on-line...
  • Page 45 • Quick status information The banner frame displays the Quantum logo and product name. The contents frame displays a list of the DX3000/DX5000 web pages. To view a page, click its corresponding link. The management frame displays the page you selected.

  • Page 46: Configuration

    Configuring System Hardware To access the Configuration Configuration The management frame displays the The DX3000/DX5000 system must be offline before making Note: any changes to the system configuration. See Library State” on page 84. page, from the contents frame, click...

  • Page 47: Figure 18 Configuration Page

    Chapter 3 DX3000 and DX5000 Remote Management Configuration Figure 18 Configuration Page Quantum DX3000 and DX5000 User’s Guide...

  • Page 48: Figure 19 Media Screen

    Configuring the Media Figure 19 Media Screen Media tab Media area Edit button Quantum DX3000 and DX5000 User’s Guide page allows you to configure both the virtual tape cartridges Media and virtual disk media (disk targets). To configure the media:...

  • Page 49: Figure 20 Edit Volume Media Area Screen

    Figure 20 Edit Volume Media Area Screen Quantum DX3000 and DX5000 User’s Guide Media Area link allows you to alter the storage area dedicated to Media Area either virtual tape cartridges or virtual disks (see To alter the storage area volume:...

  • Page 50: Figure 21 Tape Cartridges Screen

    Figure 21 Tape Cartridges Screen Quantum DX3000 and DX5000 User’s Guide Tape Cartridge Area link allows you to modify the cartridge Tape Cartridge Area configuration on one or all volumes. To modify the tape cartridges: 1 Click on the Tape Cartridges...
  • Page 51 The cartridges are created and are available on the DX3000/DX5000 system. Virtual Disk Area The DX3000 and DX5000 systems allow you to dedicate a certain amount of disk area within your system to virtual disks. Virtual disks display as available hard drives on your host. The to dynamically create and delete virtual disks.

  • Page 52: Figure 22 Virtual Disks Area Screen

    Figure 22 Virtual Disks Area Screen Quantum DX3000 and DX5000 User’s Guide 2 Select the volume where you want to create virtual disks. 3 Enter the capacity of the virtual disks you want to create. The size of the virtual disk cannot exceed the available Note: space on the specific volume.
  • Page 53 • Configuring Library Properties Configuring Partitions Partitioning provides the capability to divide the DX3000/DX5000 virtual tape drives and storage elements into separate partitions, usable by separate host computers. The tape drives and cartridges as well as all user defined partitions currently configured on the system.

  • Page 54: Figure 23 Partitions Page

    Editing a Partition • Deleting a Partition Adding a Partition Up to eight partitions can be added to a DX3000 system. Up to sixteen partitions can be added to a DX5000 system. Ensure that your backup package is properly configured Caution: for the correct number of tape drives emulated in the DX3000/DX5000 system partition.

  • Page 55: Figure 24 Adding A Partition

    Quantum DX3000 and DX5000 User’s Guide To add a partition: To add, edit, or delete a partition, the system must be offline. Note: 1 Set the DX3000/DX5000 system to the off-line state (see Library State” on page 84). 2 From the...
  • Page 56 Quantum recommends that the device configuration be set Note: to DX5000 inquiry strings for improved performance. If your backup application does NOT support DX3000 and DX5000, select ATL P1000 or ATL P7000 5 Select the number of tape drives (emulated DLT7000 or HP LTO 2) available to the host and backup application in this partition.

  • Page 57: Figure 25 Editing A Partition

    Map the Ethernet/Fibre Channel ports as described in the Device Mappings” on page 52. 9 Return the DX3000/DX5000 system to the on-line state (see “Changing Library State” The partition is added to the partition list. To add another partition, repeat this procedure.
  • Page 58 3 Edit the partition information as desired (see page 36 for descriptions of the fields). 4 Click Apply 5 Return the DX3000/DX5000 system to the on-line state (see “Changing Library State” The partition is updated. Deleting a Partition To edit a partition: To add, edit, or delete a partition, the system must be offline.

  • Page 59: Figure 26 Enabling/Disabling Write Protection

    Write protection for the selected tapes is enable/disabled. Assigning Barcodes Barcode labels provide individual identities for each tape cartridge in the system. These labels allow the DX3000/DX5000 system and third-party backup applications to track and differentiate between the tape cartridges within the system.

  • Page 60: Figure 27 Assigning Barcode Labels

    Barcode labels are automatically assigned during the DX3000/DX5000 system initialization. These barcode labels can be over-ridden if necessary. To assign a barcode label to a tape cartridge(s): 1 Set the DX3000/DX5000 system to the off-line state (see Library State” on page 84). 2 From the...
  • Page 61 7 Return the DX3000/DX5000 system to the on-line state (see “Changing Library State” Configuring Library Properties The library name identifies the DX3000/DX5000 system so it can be distinguished from other devices on the network through the SNMP interface. To set the library name: 1 Set the DX3000/DX5000 system to the off-line state (see Library State”...

  • Page 62: Figure 28 Assigning A Library Name

    4 Return the DX3000/DX5000 system to the on-line state (see “Changing Library State” The DX3000/DX5000 system will use the new library name the next time the system is rebooted. The library name is independent of the host name in the...

  • Page 63: Figure 29 Network Configuration Page

    Description Enable or disable DHCP on the specific DX3000/ DHCP DX5000 port (port 1 or port 2). View or set the IP address for the DX3000/ IP Address DX5000 system. page contains links to individual Ethernet ) and edit the information as...
  • Page 64 The date and time can be set from the DX3000/DX5000 system web pages. Setting the correct date and time allows the system to provide accurate reports when events occur on the system.

  • Page 65: Figure 30 Date And Time Configuration

    Select (Network Time Protocol) to synchronize the Use NTP DX3000/DX5000 system to an NTP server. The “Select a Server” selection makes a list of well-known NTP servers such as the U.S. Naval Observatory Master Clocks in Washington, DC and Colorado Springs, Colorado available. The “Specify server”...

  • Page 66: Figure 31 Security Configuration

    Passwords • Passwords The DX3000/DX5000 system has two levels of security built into the system: Monitor and Administrator. The monitor user is allowed to view the DX3000/DX5000 system management pages, but not change them. The administrator user can both view and change the management pages.
  • Page 67 Internet by negotiating encryption keys before transmitting data between a client and a server. To establish a secure SSL connection, your DX3000/DX5000 system must have an encryption key assigned to it by a Certification Authority in the form of a certificate file, private key file, and pass phrase.

  • Page 68: Figure 32 Ssl Configuration

    Figure 32 SSL Configuration Quantum DX3000 and DX5000 User’s Guide 2 To enable SSL, select Enable 3 To add a SSL certificate, click page displays (see Install SSL Certificate Configuration and click Apply figure 33).

  • Page 69: Figure 33 Install Ssl Certificate Page

    Figure 33 Install SSL Certificate Page Quantum DX3000 and DX5000 User’s Guide 4 Under Upload Your SSL certificate file of the new SSL certificate file. Use the button to browse the system and locate the Note: Browse desired SSL certificate file. The SSL certificate file must be named server.crt...
  • Page 70 Device Mapping virtual devices (robot, tape drives, and virtual disks) to specific iSCSI or Fibre Channel ports. The default setting for both the DX3000 and DX5000: • Ethernet port 1 is assigned the robot and tape drives 0 through 5.

  • Page 71: Figure 34 Device Mapping Page

    The controller assigns a robot and partition to each iSCSI port. Example: A DX3000/DX5000 has two potential iSCSI ports. A system with 2 partitions would have a robot assigned to LUN 0 on Eth 1 and Eth 2 and all other devices within that partition assigned to additional LUNs on that port.
  • Page 72 Fibre Channel ports. The controller assigns a robot and partition to each Fibre Channel port. Example: A DX3000 has two potential Fibre Channel ports and a DX5000 has four potential Fibre Channel ports. A system with 2 partitions would have a robot assigned to LUN 0 on FC 1 and FC 2 and all other devices within that partition assigned to additional LUNs on that port.

  • Page 73: Figure 35 Iscsi Ethernet Input Port Locations

    Ethernet input ports that connect to the customer storage network. The iSCSI Ethernet input ports are numbered 0 through 1 and are located on the back of the DX3000 and DX5000 systems (see Ethernet ports 1 and 2...

  • Page 74: Figure 36 Iscsi Configuration Page

    Figure 36 iSCSI Configuration Page Quantum DX3000 and DX5000 User’s Guide Configure the following iSCSI settings as desired: • Cyclic Redundancy Check is a common technique for CRC/Checksum - detecting data transmission errors. Messages are divided into predetermined lengths that are divided by a fixed divisor. According to the calculation, the remainder number is appended onto and sent with the message.
  • Page 75 SRP, select OK and enter a for the target. Configuring the Fibre Channel Options The DX3000/DX5000 system allows you to control and configure each of the Fibre Channel input ports that connect to the customer SAN. To access the...

  • Page 76: Figure 37 Fibre Channel Configuration

    WWNs equal to the Port WWNs. 3 Selecting The Port Settings allows you to set the AL_PA, Loop ID and link speed for each Fibre Channel port connecting the DX3000/DX5000 system to the customer SAN. section as follows: makes the Node...

  • Page 77: Table 8 Port Settings

    Fibre Channel port (1GB/sec, 2GB/sec, or Automatic). The default setting is Automatic. Configuring the RAID Settings The DX3000/DX5000 system allows you to remotely alter the RAID configuration. To access the RAID Configuration screen: In the page, click...

  • Page 78: Figure 38 Raid Configuration Screen (Dx5000 Shown)

    Disks 0-3 DX3000 (Shipped with 4 Hard Drives) Disks 0-7 DX3000 (Shipped with 8 Hard Drives) Quantum DX3000 and DX5000 User’s Guide The options for the RAID Configuration system (DX3000 or DX5000). Refer to configurations. Array Controller 1 Logical Hot Spare...
  • Page 79 24 Hard Drives, Spare Configuration Disabled Disks 0-5 DX5000 with 24 Hard Drives, Spare Configuration Enabled Quantum DX3000 and DX5000 User’s Guide Array Controller 1 Logical Hot Spare Drive Two Drive One Disks 4-7 Disks 6-11 Disks 6-10 Disk 11...

  • Page 80: System Status

    The new hot spare option is configured. This can take approximately 4 hours to complete. page allows you to view information on the emulated System Status tape drives, virtual disks, robot, storage bins, and DX3000/DX5000 system hardware. The System Status of the following DX3000/DX5000 details: •...

  • Page 81: Accessing System Status

    Accessing System Status Figure 40 System Status Page Logical Physical library view library view Quantum DX3000 and DX5000 User’s Guide To access the System Status Status The management frame displays the Performance view The system status page provides two views for the system hardware: •...

  • Page 82: Viewing Tape Drive Details

    The performance view displays the throughput performance for each partition. Clicking on a partition will display the detailed performance the specific partition. • Events The events list displays all events that have occurred on the DX3000/ DX5000 system. To view the tape drive details: 1 From the System Status list and click the tape drive you wish to view.

  • Page 83: Figure 41 Tape Drive Details

    Figure 41 Tape Drive Details Selected tape drive Table 10 Tape Drive Details Quantum DX3000 and DX5000 User’s Guide The tape drive details are shown in Field Description Displays the current drive status. The drive can Status be reading, writing, or idle.

  • Page 84: Viewing Robot Details

    Viewing Robot Details Figure 42 Robot Details Robot Quantum DX3000 and DX5000 User’s Guide Field Description Displays the tape drive serial number. Serial Number Displays the logical unit of the tape drive. Displays the port number assigned to the tape Port drive.

  • Page 85: Viewing Storage Bin Details

    Table 11 Robot Details Viewing Storage Bin Details Quantum DX3000 and DX5000 User’s Guide Field Description Displays the current status of the robot. Status Displays the current contents of the robot. If a Contents cartridge is present, the bar code label appears in the robot contents.

  • Page 86: Figure 43 Storage Bin Details

    Figure 43 Storage Bin Details Storage Table 12 Storage Bin Details Quantum DX3000 and DX5000 User’s Guide The storage bin details are shown in Field Description Displays the current status of the storage bin. Status The status is either accessible or not accessible.

  • Page 87: Viewing Virtual Disk Status

    Figure 44 Virtual Disk Status Page Table 13 Logical Drive Status Quantum DX3000 and DX5000 User’s Guide The DX3000/DX5000 system provides status information for every virtual disk within the system. To view the hardware status: 1 From the System Status hardware status.

  • Page 88: Viewing Hardware Status

    Figure 45 Hardware Status Page Quantum DX3000 and DX5000 User’s Guide Logical Drive Stratus Rebuilding The DX3000/DX5000 system provides a variety of hardware information from the page. The Hardware Status current status of the hard drives, power supplies, fan modules, and temperature of the controller, Fibre Channel switch and storage arrays.

  • Page 89: Viewing Media Status

    Viewing Media Status Figure 46 Media Status Page Quantum DX3000 and DX5000 User’s Guide • Power supply status • Temperature status • Battery status • Ethernet port status • Fiber Channel port status (if installed) page provides the ability to locate specific cartridges Media Status within the system either by LUN location or by barcode.

  • Page 90: Remote Alerts

    5 To locate a specific virtual disk, select select the logical drive number, and click The virtual disk displays. page allows you to setup the DX3000/DX5000 system Remote Alerts to send email alerts when hardware or software events have occurred on the system.

  • Page 91: Figure 47 Remote Alerts Page

    Figure 47 Remote Alerts Page Quantum DX3000 and DX5000 User’s Guide page is divided into three sections: Remote Alerts • Email Page • SNMP Page • Contacts Page Email Page 1 To access the page, from the Email tab. The management frame displays the...

  • Page 92: Figure 48 Email Tab

    Field Description When a hardware failure occurs on the Message Type: DX3000/DX5000 system such as a transition to a Hardware Failure degraded, limited access, or failed system state, an email is sent to everyone on the hardware failure recipient list.

  • Page 93: Table 15 Email Server Information

    DX5000 system such as starting up or shutting Operator Access down the system, an email is sent to everyone on the operator access recipient list. When a soft error has occurred on the DX3000/ Message Type: DX5000 system such as an attention state (high Soft Error temperature warning), an email is sent to everyone on the soft error recipient list.

  • Page 94: Figure 49 Snmp Tab

    Figure 49 SNMP Tab Quantum DX3000 and DX5000 User’s Guide Field Description View or set the domain name server IP address Domain Name for the DX3000/DX5000 system. Server IP Address SNMP Page SNMP is short for Simple Network Management Protocol, a set of protocols for managing complex networks.

  • Page 95: Table 16 Snmp Trap Selections

    Table 16 SNMP Trap Selections Quantum DX3000 and DX5000 User’s Guide 2 Enable the trap selections to be reported (see Field Description Informational If selected, Warning If selected, Failure If selected, Available If selected, a trap is generated every time the library transitions from an unavailable to an available state.

  • Page 96: Figure 50 Snmp Trap Destinations

    Figure 50 SNMP Trap Destinations Quantum DX3000 and DX5000 User’s Guide 5 Click to add the IP address to the trap destinations and return to the SNMP tab. 6 Click in the Community Management area to edit the SNMP communities (see figure 51).

  • Page 97: Figure 51 Snmp Community Management

    , enter the new community information: New Community A unique name in the characters (a-z, A-Z), no special characters or blank spaces are allowed If no communities are defined, the DX3000/DX5000 Caution: system is universally accessible through a “public” community (read-only). IP address in the...

  • Page 98: Figure 52 Contacts Tab

    Figure 52 Contacts Tab Quantum DX3000 and DX5000 User’s Guide Access rights for the new community: • allows SNMP • allows both SNMP Get/Set 8 Click page displays indicating the community has been added. Results 9 Click from the SNMP tab to send a test SNMP trap.

  • Page 99: Table 17 Company Information

    Table 17 Company Information Table 18 Primary/Secondary Contact Information Quantum DX3000 and DX5000 User’s Guide Field Description View or edit the company name where the Company Name DX3000/DX5000 system resides. View or edit the street name where the company Street is located.

  • Page 100: Licensing

    Licensing End User Agreement Tab Series system. To view the end user agreement: 1 Click Quantum DX3000 and DX5000 User’s Guide Field Description View or edit the primary/secondary contact Street street address. View or edit the primary/secondary contact city City location.

  • Page 101: Utilities

    Accessing Utilities Quantum DX3000 and DX5000 User’s Guide page allows you to perform maintenance functions on the Utilities DX3000/DX5000 system, including uploading and activating software images, and configuration files. The restart or shut down the DX3000/DX5000 system. To access the...

  • Page 102: Changing Library State

    System Configuration • Rebooting the DX3000/DX5000 System page is used to turn the library either offline or online. Library State When setting the DX3000/DX5000 offline, the media changer Note: will be unavailable. To view the system log: 1 Access the...

  • Page 103: Figure 55 System Log

    • - Informational events are for informational Hardware Information purposes only and do not require any intervention on the DX3000/ DX5000 system such as the commencement of a hard drive rebuild. • - Warning events indicate that a possible error Hardware Warning condition is imminent.

  • Page 104: Figure 56 Uploading Firmware

    Uploading Firmware Figure 56 Uploading Firmware Quantum DX3000 and DX5000 User’s Guide page is used to upload a new firmware image to the Firmware Upload DX3000/DX5000 system. To upload new firmware image: 1 Access the page (see Utilities 2 Click...

  • Page 105: Figure 57 Activating/Removing A Firmware Image

    6 Click to return to the The DX3000/DX5000 system will use the new firmware image the next time the system is rebooted (see This option allows the current configuration to be downloaded to the administrator’s system as a single file. The system configuration file...

  • Page 106: Figure 58 Downloading Configuration Files

    Quantum DX3000 and DX5000 User’s Guide • All other configured features For disaster recovery purposes, download the configuration Note: file whenever there are major changes to the DX3000/DX5000 system configuration. Downloading a System Configuration File To download a system configuration file:...
  • Page 107 Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX3000/DX5000 system. The system configuration contains all of the configuration information entered by the DX3000/DX5000 system administrator including: • IP configuration •...

  • Page 108: Figure 59 Activating The Configuration File

    The DX3000/DX5000 system allows you to download a system diagnostics file to your local host which is helpful when troubleshooting problems on the system. Have this file available prior to contacting Quantum customer support.

  • Page 109: Figure 60 Downloading Diagnostics Files

    Figure 60 Downloading Diagnostics Files Rebooting the DX3000/ DX5000 System Quantum DX3000 and DX5000 User’s Guide 3 Under Download System Diagnostics File A confirmation message will display, asking whether to open or save the file. 4 Select Save this file to disk page indicates the diagnostics file has been downloaded.

  • Page 110: Figure 61 Shutting Down The Dx3000/Dx5000 System

    Chapter 3 DX3000 and DX5000 Remote Management Utilities Figure 61 Shutting Down the DX3000/DX5000 System 3 Under , click System Shutdown Restart The DX3000/DX5000 system reboots. Quantum DX3000 and DX5000 User’s Guide...

  • Page 111: Chapter 4 Troubleshooting

    Quantum DX3000 and DX5000 User’s Guide This chapter describes problems you may encounter during the setup and operation of the DX3000/DX5000 system. Corrective information is provided to help you resolve the problems. The troubleshooting information in this section covers the following topics: •...

  • Page 112: Table 19 Hardware Problems

    Table 19 Hardware Problems Ethernet Network Problems Quantum DX3000 and DX5000 User’s Guide Problem Corrective Action The system does not Make sure the power cords are connected power on. to a grounded electrical outlet and the power switches located on the back of the power supplies are on.

  • Page 113: Table 20 Ethernet Network Problems

    Contact the Quantum Customer Support department (see the Preface for contact information). DX3000/DX5000 Try to ping the DX3000/DX5000 system IP system is not visible address from a host on the same network. on the Ethernet If the ping reports round trip times, the network.
  • Page 114 Quantum DX3000 and DX5000 User’s Guide DX3000/DX5000 System This appendix lists characteristics and specifications both the DX3000 and DX5000. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance Characteristics • Environmental Specifications For hard drive specifications see the appropriate hard drive Note: product manual.

  • Page 115: Appendix Adx3000/Dx5000 System Specifications Physical Characteristics

    Physical Characteristics Table 21 Physical Characteristics Table 22 Interfaces Quantum DX3000 and DX5000 User’s Guide Table 21 provides dimensions and other physical characteristics of the DX-Series Components. Systems DX3000 Chassis width 19 in (48.3 cm) Chassis height 3.5 in (8.9 cm), 2U Chassis depth 27 in (68.6 cm)

  • Page 116: Performance Characteristics

    Performance Characteristics Table 23 Performance Characteristics Environmental Specifications Table 24 Environmental Specifications Quantum DX3000 and DX5000 User’s Guide Table 23 lists the performance characteristics of the DX-Series system. 2 seconds, consisting of two Move Medium commands Average Swap Time Less than 10 seconds, fully loaded with labeled...
  • Page 117 Quantum DX3000 and DX5000 User’s Guide Temperature Operating Shipping and storage Relative Operating humidity Shipping and storage Altitude Operating Shipping and storage Heat Operating Acoustical Noise Sound power Operating level Idle Sound pressure Operating @ bystander Environmental Specifications 50° F to 95° F (10°...

  • Page 118: Appendix B Regulatory Statements

    FCC Statement Quantum DX3000 and DX5000 User’s Guide Regulatory Statements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 119 !" #$%&'()*+ ,-. DEN-AN Notice (Japan) Industry Canada (Digital Apparatus) CISPR-22 WARNING! ACHTUNG! Quantum DX3000 and DX5000 User’s Guide  Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 120: Notice For Usa And Canada Only

    Notice for USA and CANADA Only ATTENTION REMARQUE Quantum DX3000 and DX5000 User’s Guide Ceci est un produit de classe A. Dans un environment domestique, ce produit peut causer des interférences radioélectriques. Il appartient alors à l'utilisateur de prendre les mesures appropriées.

  • Page 121: Battery Statement

    LET OP VAROITUS ATTENTION ACHTUNG Quantum DX3000 and DX5000 User’s Guide CapacitéMinimum 10 A, 125 V This product contains a Lithium battery. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
  • Page 122 Power Cord Statement Warning Avertissement Warnung Quantum DX3000 and DX5000 User’s Guide Batterie nach den lokalen, staatlichen und bundesstaatlichen Gesetzen entsorgen. Questo prodotto contiene una batteria al litio. Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo. Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto dalla legge.

  • Page 123: Disposal Of Electrical And Electronic Equipment

    Attenzione Advertencia Varning Disposal of Electrical and Electronic Equipment Quantum DX3000 and DX5000 User’s Guide Prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i cavi di alimentazione. Desconecte todos los cables de alimentación antes de dar mantenimiento. Koppla bort alla nätsladdar innan service utförs.

  • Page 124: Glossary

    Class A equipment is intended for Commercial Class A digital device installation. Digital Linear Tape technology is owned, developed, and manufactured by Quantum Corporation. DLT tape drives use half-inch wide tape. Electro-Static Discharge A mechanical component of the extension axis assembly...
  • Page 125 The International Electrotechnical Commission is based in Geneva, Switzerland. Linear Tape-Open (LTO) technology was developed jointly by HP, IBM and Quantum to provide a clear and viable choice in an increasingly complex array of tape storage options. LTO technology is an "open format" technology, which means that users will have multiple sources of product and media.
  • Page 126 Quantum DX3000 and DX5000 User’s Guide Small Computer System Interface. An American National SCSI Standards Institute (ANSI) communications standard for attaching peripheral equipment to computers. A second generation SCSI interface which includes command SCSI-2 sets for magnetic and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium changers, and communication devices.
  • Page 127 28 date and time 46 Fibre Channel 57 iSCSI 55 media 30 media area 31 network 44 Quantum DX3000 and DX5000 User’s Guide partitioning 35 properties 43 security 47 tape cartridge area 32 virtual disk area 33 CRC/checksum iSCSI 56...
  • Page 128 98 physical environment 98 Fibre Channel AL_PA and loop ID 59 configuring 57 port settings 58 speed 59 Quantum DX3000 and DX5000 User’s Guide world wide name 59 Firefox xiv firmware uploading 86 frames, displayed 27 graphical view...
  • Page 129 80 trap destination 77 traps 77 specifications performance 98 iSCSI 57 configuration 49 storage bins details 67 Quantum DX3000 and DX5000 User’s Guide viewing 67 system configuration 87 downloading 88 uploading 89 system status accessing 63 hardware 69 media 71...
  • Page 130 Index Quantum DX3000 and DX5000 User’s Guide...

This manual is also suitable for:

Dx5000

Table of Contents