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User's Guide
Error Messages
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Recovery Mode
*
In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the
pad, the product is designed to stop printing when the pad has reached its limit. Whether and how often this is required
will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles
that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in
accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be
performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Related Information
"Contacting Epson Support" on page 223
&
"Installing Applications" on page 170
&
"Updating Applications and Firmware" on page 171
&
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Windows Printer Driver" on page 162
&
Checking the Printer Status - Mac OS
1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
Solving Problems
Solutions
Make sure the printer port is selected correctly in Property > Port from
the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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