Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong; Cannot Forward Received Documents To Email Addresses; Other Problems; Slight Electric Shock When Touching The Printer - Epson WorkForce Pro WF-M5690DWF User Manual

User's Guide
"Settings for the Answering Machine" on page 100
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Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

Cannot Forward Received Documents to Email Addresses

❏ The Email Server settings of the printer may not have been configured. Configure the email server settings.
❏ Wrong email address may have been registered to the contacts list. Make sure the address in the contacts list is
correct.
Related Information
"Using an Email Server" on page 184
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"Managing Contacts" on page 51
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Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
❏ Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏ Mac OS X printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ EPSON Scan
Click Configuration, and then set Quiet Mode on the Other tab.

The Date and Time Are Incorrect

Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Related Information
"System Administration" on page 29
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Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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