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User's Guide
❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
"Printing a Network Connection Report" on page 32
&
"Messages and Solutions on the Network Connection Report" on page 33
&
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏ When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
Disable the tethering function on the smart device if it is enabled.
❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
Solving Problems
181
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