Scanning Problems - Lexmark CX737 User Manual

Troubleshoot a problem
Action
Step 2
a
From the document that you are trying to fax, open the Print
dialog.
b
Select the printer, and then click Properties, Preferences,
Options, or Setup.
c
Click Fax, and then clear the Always display settings prior to
faxing setting.
d
Send the fax.
Can you send the fax cover page?

Scanning problems

Cannot scan to a computer
Action
Step 1
Perform a copy job.
Is the copy job successful?
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Scan the document.
Can you scan the document to a computer?
Step 3
Check the printer connectivity.
a
Print the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page.
b
Check the network status.
Is the printer connected to the network?
Step 4
a
Connect the printer to the network.
b
Scan the document.
Can you scan the document to a computer?
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 3. Go to step 2.
The problem is Go to step 3.
solved.
Go to step 5. Go to step 4.
The problem is Go to step 5.
solved.
330
customer