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nonconforming or defective product to Miltenyi Biotec, freight prepaid, only
after receipt of a Return Material Authorization ("RMA") from Miltenyi Biotec,
which may include biohazard decontamination procedures and other
product-specific handling instructions, if applicable.
Miltenyi Biotec shall have no obligation to make repairs, replacements, or
corrections to the product or any component thereof required, in whole or in
part, as the result of (i) normal wear and tear, (ii) improper handling,
installation, operation, storage, service, maintenance, or repair, (iii) failure to
follow the instructions, cautions, warnings, and notes set forth in the product
documentation provided with the product or provided by Miltenyi Biotec
from time to time, (iv) abnormal use, misuse, neglect, abuse, mishandling,
misapplication, modification, or alteration of the product, (v) use of the
product in a manner for which it was not designed, (vi) causes external to the
product such as, but not limited to, power failure or electrical power surges,
(vii) use of the product in combination with equipment, accessories,
consumables, or software not supplied or approved by Miltenyi Biotec, or
(viii) accident, disaster, or acts of God. ANY INSTALLATION, MAINTENANCE,
REPAIR, SERVICE, OR ALTERATION TO OR OF, OR OTHER TAMPERING WITH,
THE PRODUCT PERFORMED BY ANY PERSON OR ENTITY OTHER THAN
MILTENYI BIOTEC AUTHORIZED PERSONNEL WITHOUT MILTENYI BIOTEC'S
PRIOR WRITTEN APPROVAL, OR ANY USE OF REPLACEMENT PARTS NOT
SUPPLIED BY MILTENYI BIOTEC, SHALL IMMEDIATELY VOID AND CANCEL ALL
WARRANTIES WITH RESPECT TO THE AFFECTED PRODUCT.
Miltenyi Biotec's warranty does not cover products sold AS IS or WITH ALL
FAULTS, or which had its serial number defaced, altered, or removed, or any
consumables or parts identified as being supplied by a third party.
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Miltenyi Biotec must be informed promptly if a claim is made under this
limited warranty. If a material or manufacturing defect occurs within the
Warranty Period, Miltenyi Biotec will take the appropriate steps, at Miltenyi
Biotec's option, to make repairs, replacements, or corrections to the product
or any component thereof as may be required to restore the full usability of
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