Kyocera FS-5900C User Manual

Kyocera FS-5900C User Manual

Colour laser printer
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  • Page 2 FONTWARE/TrueDoc developed by BITSTREAM INC. is provided as part of this Printer by KYOCERA CORPORATION under license. KYOCERA, as a Licensee of BITSTREAM, grants you, the Sublicensee, non- exclusive right to use FONTWARE/TrueDoc installed in this Printer, if you agree to and at all times comply with the following items: 1.
  • Page 3 ) which may concentrate in the place of installation and cause an unpleasant smell. To minimize concentration of ozone gas to less than 0.1 ppm, we recommend you not to install the printer in a confined area where ventilation is blocked.
  • Page 4: Important Safeguards

    IMPORTANT SAFEGUARDS 1. Read all of these instructions and save these instructions for later use. 2. Unplug this product from the wall outlet before cleaning. 3. Do not use this product near water. 4. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
  • Page 5 Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 53 dB(A) oder weniger gemäß ISO 7779. Kyocera Corporation, Printer Division 2-14-9 Tamagawadai, Setagaya Ward, Tokyo 158-8610, Japan Colour Laser Printer FS-5900C (as tested with enhancement optional units: PF-81, DU-81 and HD-2C)
  • Page 6 (EN 60 825-1:1994) Description of device: The model FS-5900C utilizes plain paper, laser, dry toner etc. The printer can be equipped with several enhancement optional unit[s] such as the harddisk unit HD-2C. The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned.
  • Page 7 This printer is equipped with a sleep timer function that conforms with the standards of the ENERGY STAR Program. This function makes it possible to reduce the amount of electrical power consumed by the printer. For maximum power savings, turn off the printer’s power supply when not using the printer for extended periods of...
  • Page 8: Table Of Contents

    Connecting the Serial Interface ... 25 Installing the Hard Disk Option ... 25 Power On ... 25 Printing a Status Page From the Printer Control Panel ... 26 Installing the Driver Software ... 27 Installing the Printer Driver for Windows 3.1 ... 27 Installing the Printer Driver for Windows 95/ Windows 98 ...
  • Page 9 Cleaning ... 64 User Replaceable Components ... 69 Chapter 4 Clearing a Jam ... 71 Troubleshooting ... 85 Care and Error Messages ... 93 Printer Panel Message ... 93 Maintenance Repacking ... 101 Specifications... 110 Printer ... 110 Appendix Media ... 111 Margins and Print Area ...
  • Page 10: For Your Safety

    Ozone Release Make sure that the printer is installed in a well ventilated room so as not to increase density of ozone in the air. Since ozone is heavier than air, it is recommended that air at floor level be ventilated.
  • Page 11 For Your Safety Moving the Unit The printer weighs approximately 51 kg (112 lbs.). It must be handled by two people. Turn the power off and remove the power cord when handling the unit.
  • Page 12 Caution Labels CAUTION: HOT SURFACE INSIDE CAUTION: HOT SURFACE INSIDE ATTENTION: SURFACE CHAUDE CI-INTERIEUR VORSICHT: HEISSE FLÄCHE INTERN ATENCION: SUPERFICIE CALIENTE EN EL INTERNO CAUTION: HOT SURFACE BELOW ATTENTION: SURFACE CHAUDE CI-DESSOUS VORSICHT: HEIßE OBERFLÄCHE DARUNTER ATENCION: SUPERFICIE CALIENTE ABAJO For Your Safety (220-240 VAC equipment) CLASS...
  • Page 13 FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This printer is supplied with a moulded three pin mains plug each for your safety and convenience. A 13 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 13 amps and that it is approved by ASTA or BSI to BS 1362.
  • Page 14: Cautions

    Before You Start • Directly in front of air conditioning vents • Front/right/left covers opened while the printer is operating. It may cause a media jam. • Areas of poor ventilation • Areas of high dust or chemical fume concentration (solvent etc.) •...
  • Page 15: Static Electricity Damage

    • The interface connectors: Parallel and optional network card • Electrical components, connectors inside the printer and any components on the optional boards (RAM expansion board, network interface board, etc.) • The connector pins on the optional paper feeder for the printer Interface Cable Always use a shielded interface cable.
  • Page 16: Chapter 1 Features

    Features The FS-5900C Colour Laser Printer provides fast, high-quality colour printing on plain paper, plus the ease of operation and high performance you expect from a laser printer. Some of its features include: High quality Resolution Maximum 1200 dpi* (*KPDL emulation only)
  • Page 17: System Requirements

    Before You Start System Requirements To operate the FS-5900C effectively, refer to the following: CPU: Operating System: Windows 3.1 RAM: Free disk space: Virtual memory: Display: Drive: Microsoft Microsoft Microsoft Microsoft Interface Parallel interface requirement Interface Network interface requirements Ethernet Token Ring See your nearest dealer of the manufacturer for availability.
  • Page 18: Power Source

    Minimum Space Requirements 45 cm (17.7”) Multi-Purpose Tray Opening Space Left Power Source • The voltage level of the power source must not vary more than ±10% from the voltage level marked on the nameplate (located on the back of the unit). •...
  • Page 19: Unpacking

    Save the original carton and packing materials for future shipping and transporting of the unit. They have been specifically designed to protect the equipment during shipment. 1. Printer (Colour imaging unit, Fuser kit, Paper cassette and Output tray are included.) 2. Toner developers (black, cyan, magenta, and yellow) 3.
  • Page 20: Part Names

    Part Names Front side view Rear side view Power switch P. 25) Main Charger Front cover Imaging unit P. 12) Network interface card slot Serial interface connector P. 25) AC inlet P. 24) Parallel interface connector P. 24) Harddisk access indicator Memory card connector P.
  • Page 21: Control Panel Overview

    The printer is warming up and is not ready to print. The printer is ready to print. The printer is processing print data or in the middle of printing. The last page remains unprinted. The printer waits awhile and eventually generates a form feed allowing the last page to be printed.
  • Page 22: Interface Indicator

    The current interface is indicated by one of the following messages: Display Note: The display will blink while the printer is receiving data and continue blinking until the interface is released, even after data transmission is finished. Resolution Indicator This shows the current printing resolution in either 1200 or 600 dpi (dots-per-inch).
  • Page 23 The toner supply is normal when this indicator is off. If flashing, the toner supply is dwindling. If this is lit, it indicates that the printer is out of toner and not operative until the appropriate toner cartridge is replaced ( P.
  • Page 24: Control Keys

    This key toggles the printer on-line and off-line. This key cancels the data processed in the printer during print- ing. When the printer is in a mode selection sequence (See MODE key below), pressing this key abandons mode selection in course.
  • Page 25: Setting Up The Printer

    Setup Setting Up the Printer Preparing the Imaging Unit Open the front cover. Turn the upper green lever clockwise until it stops and the arrows are aligned. (This tightens the internal belts, ensuring the unit is ready for printing.) Close the front cover.
  • Page 26: Setting Up The Output Tray

    Setting Up the Output Tray Remove the adhesive tape that holds the output tray against the printer. Lower the tray to the operating position. Setup...
  • Page 27: Installing The Toner Developers

    Installing the Toner Developers Note: The toner developers that are shipped with the printer are starter developers. They are installed in exactly the same manner as the optional developers; the only difference is that the starter developers have less toner. (The page life expectancy is 5000 pages for colour and 6000 pages for black, both based on a 5% image area.)
  • Page 28 Insert the toner developer in the appropriately labelled slot. From top to bottom, the order of the colour toner developers is BLACK, CYAN, MAGENTA, YELLOW. Caution: Excessive exposure to light will damage the imaging unit; do not leave the right side door open for more than 1 minute.
  • Page 29: Setup

    Pull the media cassette out of the printer. Cassette 210 mm 297 mm 210 mm 297 mm 8.5" 11" 8.5" 11" 8.5" 14" doing a large print job), make sure that all cassettes in the printer are the same media type (paper only) and size. slots. Size...
  • Page 30 • Be careful not to leave fingerprints on the media, which can result in a smudged print. • Reusing media that has been fed through the printer once (for example, after jams) can reduce the life of the consumables and paper path components.
  • Page 31 Setup Place the media in the cassette under the hooks. The height of media should not exceed the limit mark on the cassette, or it may cause a jam. Notes: • Load media with the print side down. Most media has instructions recommending the side to be printed first.
  • Page 32: Loading Media In The Multi-Purpose Tray

    (The print quality may not be stable. Use the media tray for best reliability.) Setting media thickness switch Because the printer accommodates various media weights from the multi-purpose tray, media thickness can be manually selected for the most reliable paper-picking. Follow these steps: Open the left side cover ( (1) ).
  • Page 33: Loading Paper

    Loading Paper Notes: • Reusing media that has been fed through the printer (for example, after jams) can reduce the life of the consumables and paper path components. • When printing legal size using the multi-purpose tray, backside marking may occur.
  • Page 34 Adjust the media guides to the media size. Use the printer driver to select the multi-purpose tray. Open the printer driver’s Paper tab, then pull down the Paper Source menu and select your media type. Note: If you use the MP tray and print on the second side of the thick paper, select Card Stock in the Paper Source menu, instead of Second Side.*...
  • Page 35 Adjust the media guides to the width of the label sheets. Load label stock into the multi-purpose tray, positioning the sheets so that the top edge feeds into the printer first and the printable side is facing up. The height of the labels should not exceed the limit mark on the paper guide.
  • Page 36: Connecting The Printer To A Computer

    The printer can directly be connected to a computer through the parallel interface or the serial interface. To connect the printer in a local area network, you must obtain a network interface card P. 4). For further details, consult your Kyocera dealer from which you purchased the printer.
  • Page 37: Using A Parallel Interface Cable

    • The actual connector on the computer may vary depending on the manufacturer of the computer. Consult the computer’s documentation. • If the cable is connected to the PC via a printer buffer or selector, the printer may not print.
  • Page 38: Connecting The Serial Interface

    To connect the printer to a computer using the serial interface, use the XSER connector at the rear panel of the printer. The serial connector is of a round, 8-pin DIN type and you will need a cable adaptor (SA-80) if you connect a DSub type serial connector.
  • Page 39: Printing A Status Page From The Printer Control Panel

    Printing a Status Page From the Printer Control Panel The status page provides general information on printer settings and configuration. Make sure the printer is ready and paper is loaded. Use the following procedure to print a test page. While the message display indicates Ready, press the STATUS key.
  • Page 40: Installing The Driver Software

    The driver software installation will create the printer driver for Windows 3.1 or Windows 95/98. See the Help file provided with the driver for how to use the printer with the driver software. Installing the Printer Driver for Windows 3.1 Start Windows 3.1.
  • Page 41: Installing The Printer Driver For Windows 95/ Windows 98

    For example, if you are in U.K. and your CD-ROM drive is D:, type D:\English\Pcl\9x\Enhanced. Click OK. Click on Kyocera FS-5900C Enhanced. Click Next >. Follow the instructions on the screen to complete the installation. After installation, restart your system.
  • Page 42: Using Add Printer

    Click Next >. Follow the instructions on the screen to complete the installation. After installation, restart your system. Note: After installing the printer driver, it will take several minutes for the printer to register and display in Printers Folder. Setup...
  • Page 43: Setting The Colour Density

    Setup Setting the Colour Density The printer panel provides an interface to adjust the density of the toner applied to the media. This makes it possible to offset changes in density that may result due to varying environmental conditions or aging of the toner or imaging unit.
  • Page 44 Setup The current density setting for each colour is indicated by four stripes of cyan, magenta, yellow, and black (from left to right). On the Colour Calibration Page as shown in the following example. The factory default setting for each colour density is 10. Colour Calibration Page (Example):...
  • Page 45 Setup Compare the current colour density settings on the Colour Calibration Page with the colour density samples on the Colour Calibration Reference to see if they match. Place the Colour Calibration Page on at least 2 sheets of clean white paper in a well-lighted area.
  • Page 46 Press the + or - key until >Print Calibration Page is indicated. Press the ENTER key twice to reprint the Colour Calibration Page. • Repeat step 3 above, if necessary. Repeat steps 3 through 5 for each colour (MAGENTA, YELLOW, BLACK).
  • Page 47: Mode Selection

    >Read data ( *4 ) RAM DISK mode > >RAM DISK size Continued on next page These items will not show unless the printer is installed with the applicable option unit/kit. >Parallel I/F Nibble (high) High Speed Normal Auto >Baud rate >Data bits...
  • Page 48 >Print Calibra- Calibration tion Page >Total print Life counters > >TransferRoller >Imaging unit >Fuser KIT >Oil supply roll >Main Charger Continued on next page Using the Printer >Black >Yellow >Magenta 1234567 > >>Reset Transfer 1234567 roller ? 1234567 1234567 1234567 1234567 >Fuser cleaning...
  • Page 49 Continued from previous page Others *2 : The printer can be set to print error data during KPDL emulation. If this is set to On, error data will be printed if trouble occurs during printing. This is set to Off before leaving the factory.
  • Page 50: Navigating Through The Menus

    Press ENTER to confirm the new setting. You can abandon the new setting by pressing CANCEL, then MODE. To quit the mode selection sequence, press EXIT. Using the Printer key moves to higher (2), (4), (6) (5), (7)
  • Page 51: Outline For Menus

    The parallel interface mode of this printer supports a bi-directional/high-speed mode. Display Nibble (high) Auto Normal High speed After setting the interface, be sure to reset the printer or turn the power off at least once. The new setting will be enabled thereafter. Level 2 Range > >Parallel I/F Auto...
  • Page 52: Number Of Copies

    • For details about the emulation menu, see the table marked “ *1 ” on page 34. • The printer can be set to print error data during KPDL emulation. If this is set to On, error data will be printed if trouble occurs during printing. This is set to Off before leaving the factory.
  • Page 53 Using the Printer Press ENTER. Press the + key repeatedly until the font name of Dutch801- RomanSWM is displayed. Press ENTER to confirm the font selection. Press CANCEL to abandon the selection. Press MODE. This finalizes the mode menu.
  • Page 54 Using the Printer Resident Scalable Fonts...
  • Page 55 Using the Printer KPDL Fonts...
  • Page 56: Page Orientation

    The HARD DISK menu reads, writes, and deletes data on the option harddisk. It also allows formatting the disk and printing a list of the contents. This menu is available only when the harddisk option is installed in the printer (See Installing the Harddisk Option P.25]).
  • Page 57: Memory Card

    This menu is available only when a memory card is inserted into the memory card slot at the back of the printer ( 57). For instructions on using these submenus, refer to page 57.
  • Page 58: Colour Calibration

    Fuser KIT Oil supply roll 0000000 to 9999999 Main Charger Fuser Cleaning When a supply item is replaced with a new one, the printer automatically resets the page counter for that item to ‘0000000.’ Using the Printer Level 2 Range...
  • Page 59: Paper Handling Mode

    MP tray mode First mode The printer automatically feeds any paper placed on the multi-purpose tray even if another paper source is currently selected. After the paper in the multi-purpose tray is printed, paper will be fed from the paper source originally set. This is the factory set default.
  • Page 60: Other Menus (Others)

    MSG language Messages in different languages can be added by installing a ROM inside the printer electronics or inserting a PC card in the printer’s PC card slot. For more information, see your printer dealer. Using the Printer key, then the + (or -) key.
  • Page 61: Sleep Timer

    The Print HEX-DUMP menu prints formatted hexadecimal data codes for debugging programs and files. Level 1 Others List of resident fonts The List of resident fonts menu prints a list of all resident fonts in the printer on several pages. Level 1 Others Level 2...
  • Page 62: Printer Reset

    Printer Reset The Printer Reset menu brings all temporary printer settings back to their default values. Note that resetting the printer also removes all temporarily downloaded resources such as fonts and macros from its memory. Level 1 Level 2 Others...
  • Page 63: Audio Alarm

    [AUTO]) back to PCL 5C. Level 1 Others Audio alarm The Buzzer menu turns on the audio alarm which sounds according to the printer error. Level 1 Others Service The Service menu prints a special status page and colour test pages to diagnose problems.
  • Page 64: Ram Disk

    (see page 52 to 56). Note however that data written to the RAM DISK is lost if the printer is reset or its power turned off. RAM DISK settings can be made from the printer’s control panel.
  • Page 65: Virtual Mail Box (Vmb)

    Virtual Mail Box (VMB) The Virtual Mail Box (VMB) function is a mail box function for the printer which does not require a physical mail box to be attached to the printer. The virtual mail box function can be used when RAM DISK mode is On or when an optional hard disk unit is installed on the printer.
  • Page 66: Outputting To A Vmb

    When sending data to a virtual output tray set within the RAM DISK, make this setting from the printer driver. With this setting, data can be sent by specifying the desired virtual output tray number. It is also possible to assign a name to a virtual output tray and send data by specifying that name.
  • Page 67: Print Accumulated Vmb Data With A Password

    If a password is set for the VMB data you want to print, the message display will change to >User ID? 00001 and the printer will standby to accept a password. The cursor will blink in the one’s place of the displayed number.
  • Page 68: Print Vmb Accumulated Data List

    Also, “FULL!!” will be shown for virtual output trays for which there was an error when data was sent to them. A VMB ERROR LOG will be printed when data from such a virtual output tray is printed. Using the Printer...
  • Page 69: Operations For Using A Barcode Reader

    Using the Printer Operations for Using a Barcode Reader If an optional barcode reader (BC-1) is connected to the printer, it is possible to print data within a virtual output tray using the barcode in the list. Select the barcode for “Output (1)”...
  • Page 70: Memory Cards

    Memory Cards This printer is equipped with a memory card slot. If a JEIDA Ver. 4.2 memory card is used, it is possible to read, write and delete data, and format the memory card. Note: Only 32 MB or less, flash or S-RAM type memory cards, conforming to JEIDA Ver.
  • Page 71 Send data from the computer to the printer. [Example] Sending the file TEST.PRN to the printer from the computer (DOS mode). The message display will change to Processing when data is received and will change back to Waiting when reception is finished.
  • Page 72: Deleting Data From A Memory Card

    Check that the message display has changed to Waiting and press the FORM FEED key. The printer will automatically print the data just written (example below). This printout can be used to check the name (partition name) under which data was written and confirm that it was written properly.
  • Page 73: Formatting A Memory Card

    Using the Printer Formatting a Memory Card It is necessary to first format a new memory card before it can be used by the printer. Formatted memory cards can then be written with data. Note: • Note that if you format a memory card which already has data written on it, that data will be lost entirely.
  • Page 74: Memory Card Error Codes

    • You attempted to write more than 32 MB of data to a MEMORYCARD err 01 Press CONTINUE • A data name not existing on the memory card is • This memory card cannot be used by this printer. MEMORYCARD err 02 Press CONTINUE MEMORYCARD err 03 The memory card is not a JEIDA card.
  • Page 75: Setting The Sleep Timer

    Press the ENTER key to finalize the setting. Press the MODE key to exit the mode selection menu. Once the set time arrives, the printer will display Sleeping and all indicators will go out. This minimizes the amount of energy used.
  • Page 76 Permanent In this mode, the printer stores fonts, macros, symbol sets, etc. in memory that were downloaded as permanent PCL resources. All temporary resources are lost when the emulation mode is changed from PCL 5C to KPDL or vice versa.
  • Page 77: Cleaning

    Cleaning Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the environment in which the printer is used. You should clean the printer: • At least once a month. • When the printer experiences frequent media jams.
  • Page 78 Gently rotate the paper-pick rollers 180° (the paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has been moistened with isopropyl alcohol. Reinsert the paper feeder ( Slide the media tray back into place. Cleaning the optional feeder and the duplex unit If you have an optional paper feeder installed, you may also need to clean the rollers for the middle and lower media trays, which are accessed through the lower left side cover.
  • Page 79 Open the internal cover, and wipe the rollers with a lint-free cloth steeped in isopropyl alcohol. Cleaning the home sensor Open the printer’s front cover. Remove the imaging unit: Loosen the two thumbscrews by turning them counterclockwise. Turn the lower green lever 180° counterclockwise.
  • Page 80 • Do not expose the imaging unit to artificial light for more than 45 seconds; or you may damage the unit. Never expose it to direct sunlight. • Do not leave the printer’s front cover open for an extended period of time (for example, several hours).
  • Page 81 Match the arrow on the right side of the imaging unit with the arrow on the printer, and slightly push the imaging unit into the printer. Then release the left handle and push the unit in until it stops.
  • Page 82: Chapter 4 User Replaceable Components

    User Replaceable Components When the printer panel indicates that a supply needs to be replaced, make sure that you have replacement supplies on hand. The printer may continue to print until the supply is completely used up; then it stops until you replace the indicated supply.
  • Page 83 Transparencies, coated paper, and other specialty media will result in shortening the life of a consumable. When replacing the fuser unit, replace the oil supply roll as well. Do not insert the used oil supply roll into the new fuser unit. Printer panel message Warning FK-81 Fuser KIT Fuser unit must soon be replaced.
  • Page 84: Clearing A Jam

    If a media jam occurs, the printer panel reports “Paper Jam.” It is followed by one of the letters A through H that correspond to the various sensors throughout the paper path.
  • Page 85: Jam At A

    Remove the jammed media. Close the left side cover. Remove the media cassette or duplex unit. Remove the jammed media from inside the printer. Reinsert the media cassette. Open and close the front cover to clear the error message from the message display.
  • Page 86 Jam at B Open the left side cover. Use the green handles to pull out the paper feeder. Remove the jammed media on the paper feeder. Reinsert the paper feeder and close the left side cover. Care and Maintenance...
  • Page 87: Jam At C

    Remove the fuser: Safety Caution: • The fuser is hot. To avoid personal injury, turn off the printer and wait 10 minutes (after opening the front cover) for the fuser to cool before touching it. Open the printer front cover.
  • Page 88 Hold the fuser as shown below, and slide it out of the printer. Safety Caution: The fuser unit weighs approximately 3.1 kg (6.8 lbs.). Take care when handling it. Close the front cover. Remove the oil supply roll: Press out on tabs to unlock the oil supply roll.
  • Page 89 Turn the fuser’s large green knob clockwise. Remove the jammed media. Replace the oil supply roll into the fuser. Press down firmly on the oil supply roll to snap both sides into place. Open the front cover. Slide the fuser back into the printer.
  • Page 90 Turn the small green thumbscrew clockwise to lock the fuser. Close the front cover. Care and Maintenance...
  • Page 91: Jam At D

    It is especially difficult to see if the media is transparency film. (Printing face up) Safety Caution: The fuser is hot. To avoid personal injury, turn off the printer and wait 10 minutes for the fuser to cool before touching it. Open the front cover and the right side cover.
  • Page 92 Remove the oil supply roll. d) Turn the fuser’s large green knob to release the jammed media. e) Remove the jammed media from the fuser and the printer. Safety Caution: Be careful not to let go of the access door while it is opened.
  • Page 93: Jam At E

    Care and Maintenance Jam at E Remove the jammed media from the output tray. Pull open the access door (above the plastic output tray) and remove the media. Safety Caution: Be careful not to let go of the access door while it is opened. Open the cover on the right side, and remove the media.
  • Page 94 Jam at F Remove the jammed media from the multi-purpose tray. Open and close the front cover to clear the error message from the message display. Care and Maintenance...
  • Page 95: Jam At G

    Care and Maintenance Jam at G Safety Caution: Be careful not to let go of the access door while it is opened. Pull open the access door (above the plastic output tray), and look for any paper. Remove the media from inside the access door. —...
  • Page 96 Care and Maintenance Remove the jammed media from the duplex unit. Open and close the front cover to clear the error message from the message display.
  • Page 97 Close the lower left side cover. Remove the selected media cassette (middle or lower media tray). Remove the jammed media from inside the printer. Reinsert the media tray. Open and close the front cover to clear the error message from the message display.
  • Page 98: Care And Maintenance

    Compare the settings with the colour density samples on the Colour Calibration Reference and, if necessary, adjust the density from the printer panel. Refer to Setting the Colour Density on page 31. Replace the colour toner developer soon (depending on...
  • Page 99 Care and Maintenance A single colour has a sharp, dark or light vertical streak. Small white spots appear on OHP trans- parency. A single colour shows a light, repeating horizon- tal line. Prints are missing fine- line detail. Dark colour spots and dark or light streaks appear in all colours.
  • Page 100 Trouble Possible Cause Straight, thin light The photosensitive belt vertical line in colours. inside the imaging unit is scratched. Each colour “bleeds” into The imaging unit’s internal the colour band. waste toner box is full. A single white spot The imaging unit is dam- appears in approximate- aged.
  • Page 101 45 seconds. If a new imaging unit does not correct the problem: • Put the old imaging unit back into the printer. • Repack the new imaging unit. Replace the fuser. Print 5-10 pages of blank pages to clean the roller.
  • Page 102 Corrective Action Replace the imaging unit. Reinsert the imaging unit to correct the contact for the main charge grid. Replace the imaging unit. Turn the printer off and back on again. If the problem persists, call for service on your printer.
  • Page 103: If You Can't Make A Print

    An error occurred that is not user-correctable. Trouble Make sure that you plugged in the printer and turned it on. Make sure that you connected the interface cable(s) properly. If the communication link between your computer and the printer is working but the printer ejects a blank page when...
  • Page 104: Media Problems

    Make sure that the media is installed under the hooks at the front of the media cassette. If printing on transparencies and your printer has an option Paper Feeder, make sure that the transparency cassette is installed in the upper or middle tray slot.
  • Page 105: Print Quality Problems

    Colour Density on page 30 for instructions on comparing and setting colour density. Make sure that the imaging unit stays covered until immedi- ately before installing it in the printer. Exposure to light can damage the imaging unit and will produce light streaks or faded prints.
  • Page 106: Error Messages

    Insert the bottom media tray, or close it securely. (This message is shown only when the printer is installed with an option paper feeder.) Install the Duplex unit in the printer. Format the media (For a memory card, P.
  • Page 107 A different memory card Reinsert the same memory was inserted following the card as was removed previous- ly into the printer’s memory MEMORY CARD err/ Insert again message. card slot. The printer encountered Note the error code of ## and...
  • Page 108 Insert again memory card operation. The print data from the Memory overflow computer is larger than Press CONTINUE the printer can fit in its memory. The fuser kit is not Missing FK-81 installed in the printer. Fuser KIT The imaging unit is not Missing IU-81 installed in the printer.
  • Page 109 The paper feeder unit is not installed in the printer. The paper feeder’s left side cover is open. The printer has encoun- tered an error while accessing data in the option EPROM (on the printer main board). The printer has detected an error on the option interface.
  • Page 110 04: No disk space. Clean up files. 05: Specified file not on disk. 06: No memory for use by disk system. Expand printer memory. 10: Cannot format disk be- cause host data is spooled there. Format the disk after Ready is displayed.
  • Page 111 Either remove unnecessary download fonts or expand printer memo- A macro could not be A download macro could not be read due to insufficient loaded into printer memory memory.
  • Page 112 Change the memory card battery as soon as possible. (See the memory card manu- facturer’s instruction.) Press CONTINUE key to print the page processed so far. Remove any unnecessary fonts or macros in the printer or install additional memory.
  • Page 113: Hard Disk Error Codes

    Check the error code (digits) shown at the ## position, and refer to the following. 01: Format error. The hard disk has malfunctioned. Turn on the printer again. 02: No hard disk installed. Check whether the hard disk has been correctly installed.
  • Page 114: Repacking

    Should you need to transport or ship your printer, please follow these instructions. Safety Caution: The printer weights about 51 kg (112.4 lbs.). It must be handled by two people. Notes: • Should you need to send your printer for service, consult your reseller first or Kyocera.
  • Page 115 Care and Maintenance Turn off the printer; remove the power cord and all interface cables. Remove the media cassette from the printer; remove the media from the cassette(s). Press down on a media cassette’s metal plate. Place the base plate stopper into the media cassette.
  • Page 116 Reinsert the media cassette into the printer; use adhesive tape to secure the cassette to the printer. If you have other media cassettes, repack them for shipping or storage in their original shipping boxes. Open the printer’s front cover. Loosen the two thumbscrews by turning them counterclockwise.
  • Page 117 Care and Maintenance Wrap the imaging unit with a protective black plastic sheet. Caution: Do not expose the imaging unit to light for more than 45 seconds to avoid damage. On the imaging unit, turn the upper lever 90° counterclockwise; this is necessary to protect the imaging unit during shipment.
  • Page 118 Push in on green tabs to unlock the cover. Raise the cover until it catches in the open position. Rotate the transfer unit’s green handles up. Lift out the transfer unit. Place the transfer unit on newspaper or drop cloth. Rotate the handles down and wrap the transfer unit with a piece of paper and adhesive tape.
  • Page 119 Care and Maintenance Install the plastic cover and insert the transfer unit into a plastic bag and seal the end tightly. Install the transfer unit into the packaging. Note: Use the plastic cover that is originally fitted with a new TR-81 transfer unit. Packing the toner developers: Caution: To avoid possible toner spillage, do not tilt the toner developer.
  • Page 120 Insert each toner developer into a plastic bag and seal the end of the bag tightly. Repeat instructions Wipe off any loose toner in and around the printer. Note: If a toner vacuum is available, use it for cleaning spilled toner. Do not use a standard office vacuum;...
  • Page 121 If you have an option Paper Feeder: (1) Lift the printer up and away from the Paper Feeder. Safety Caution: The printer weighs approximately 46.6 kg (103 lbs.) and the Paper Feeder weighs approximately 14.4 kg (32 lbs.). Observe standard precautions for lifting heavy objects.
  • Page 122 Repack the printer in the original shipping box. Refer to the diagram below. Make sure that you keep the printer upright and level when moving. Care and Maintenance Toner developers Printer...
  • Page 123: Specifications

    Appendix Specifications Printer Power source Refer to the nameplate on the rear of the unit. Temperature Operating: Recommended Operating: 16°C to 27°C (60°F to 81°F) Storage: Humidity Operating: Recommended Operating: 36% to 63% RH Storage: Warm-up time Less than 330 seconds (22°C/50%) Power consumption Max.
  • Page 124: Media

    Maximum printing speed The print speeds listed in the following table represent the time the printer produces multiple prints on various media and resolution (Continuous throughput rate). Continuous Print Speed (ppm) A4/Letter Media Type Colour Mono Colour Mono Colour Mono Colour Mono...
  • Page 125: Margins And Print Area

    Appendix Margins and Print Area When the image is printed on the media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in the application software to match the print area. The following table and illustrations show the page sizes, the largest print areas, and the margins for the media sizes in KPDL emulation.
  • Page 126: Paper Weight

    Paper Weight The printer is designed to work well with most types of paper. However, differences in paper may have significant effects on the quality of the print or the reliability of paper handling. It is strongly recommended that you always test paper before purchasing it to make sure it provides desirable performance.
  • Page 127: Transparencies And Labels

    When printing on OHP film it is extremely important that the correct side of the film be facing up when in is loaded into the printer. Failure to load the film correctly may result in jams or damage to the printer.
  • Page 128: Software

    • Re-using transparencies that have been fed through the printer once (for example, after jams or if the transparency is ejected without being printed) can reduce the life of the consumables and paper path components. • With any label stock, the labels must completely cover the backing material.
  • Page 129: Bi-Directional Parallel Interface

    • “Return” denotes the return side wire of a twisted pair cable and is connected to signal ground. • Be sure to use only a shielded cable. The printer will not operate properly if any of the pins are not connected.
  • Page 130 CD-ROM ... 2, 6, 27-29 Cleaning pad ... 70 Cleaning the duplex unit ... 65 Cleaning the optional feeder ... 65 Cleaning the printer ... 64 Cleaning the sensor ... 66 Clearing a jam ... 71 Colour calibration ... 45 Colour calibration card ...
  • Page 131 Preparing the imaging unit ... 12 Print HEX-DUMP ... 48 Print quality problems ... 92 Printer driver ... 27 Printer driver for Windows 3.1 ... 27, 28 Printer driver for Windows 95/Windows 98 ... 28 Printer panel message ... 93 Printer Reset ... 49 Printing a status page ...
  • Page 132 Index Virtual Mail Box (VMB) ... 52 Warnings ... ix Windows 3.1 ... 4, 27, 28, 115 Windows 95 ... 4, 115...

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