Cannot Import A Digital Certificate; Deleted A Ca-Signed Certificate; Digital Certificate Warning Messages - Epson WorkForce Pro WF-C5310 User Manual

Cannot Import a Digital Certificate

If you cannot import a digital certificate, try these solutions:
• Make sure the CA-signed certificate and the CSR have the same information. If they do not match,
import the certificate to a device that matches the information or use the CSR to obtain the CA-signed
certificate again.
• Make sure the CA-signed certificate file size is 5KB or less.
• Make sure you are entering the correct password.
Parent topic:

Deleted a CA-signed Certificate

If you accidentally deleted a CA-signed certificate, try these solutions:
• If you retained a backup file, import the CA-signed certificate again.
• If you obtained the certificate using a CSR created in Web Config, you cannot import a deleted
certificate. Create a new CSR and obtain a new certificate.
Parent topic:

Digital Certificate Warning Messages

If you see a warning message when using a digital certificate, check for solutions in this table.
Message
Enter a Server Certificate.
CA Certificate 1 is not entered.
Invalid value below.
Invalid date and time.
Invalid password
Solving Network Security Problems
Solving Network Security Problems
Solution
Select a certificate file and click Import.
Import CA certificate 1 before importing additional
certificates.
Remove any unsupported characters in the file
path and password.
Set the date and time on the product using Web
Config, EpsonNet Config, or the product control
panel.
Enter the password that matches the password set
for the CA certificate.
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