Epson WF-C5710 Series User Manual

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User's Guide

NPD5811-01 EN

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Page 1 User's Guide NPD5811-01 EN...
Page 2: Table Of Contents
User's Guide Contents Contents Inserting and Removing an External USB About This Manual Device....... .40 Introduction to the Manuals.
Page 3 Menu Options for Fax Box....143 Using Epson iPrint..... . . 88 Inbox/Confidential.
Page 4 Printout Problems......196 Images (Epson Scan 2)..... 173 Adjusting the Print Quality.
Page 5 User's Guide Contents Paper Is Smeared or Scuffed....200 Cannot Send or Receive Faxes....213 Paper is Smeared During Automatic 2-Sided Cannot Send Faxes.
Page 6 Where to Get Help......238 Technical Support Web Site....238 Contacting Epson Support....239...
Page 7: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 9: Marks And Symbols
Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
Page 11: Important Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 12: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...
Page 13: Advisories And Warnings For Using The Printer
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏...
Page 14: Protecting Your Personal Information
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
Page 15: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
Page 16 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed (B) Loads paper.
Page 17 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. You can change the angle of the control panel. External interface USB port Connects memory devices.
Page 18 User's Guide Printer Basics Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. Print head Fires ink. Ink supply unit tray Sets an ink supply unit. Front cover (A) Open when replacing ink supply units. Front cover lock Locks the front cover.
Page 19: Control Panel
User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable. LINE port Connects a phone line. EXT. port Connects external phone devices. AC inlet Connects the power cord. Rear Cover (D) Open when removing jammed paper. Rear Cover (E) Open when removing jammed paper.
Page 20: Basic Screen Configuration
User's Guide Printer Basics Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default. Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source. Displays the Job/Status menu.
Page 21 User's Guide Printer Basics Displays the Printer Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings >...
Page 22: Touch Screen Operations
User's Guide Printer Basics Related Information “Network Settings” on page 52 & “Sound:” on page 48 & Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around.
Page 23: Job/Status Screen Configuration
User's Guide Printer Basics Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols. Switches the character type. You can enter alphanumerics and symbols. Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. Enters frequently used email domain addresses or URLs by simply selecting the item.
Page 24: Viewing Animations
User's Guide Printer Basics Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view.
Page 25: Preparing The Printer
Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver. Media Name Size Loading Capacity (Sheets) 2-Sided Print-...
Page 26 Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 27 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Plain paper, Copy *1*2 Letter , A4, Ex- Auto, Manual Up to the line indicated by the paper ecutive , B5, A5, symbol on the edge guide.
Page 28 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Thick paper *1*4 Letter , A4, Ex- Auto, Manual ecutive , B5, A5, (91 to 160 g/m2) SP1 (210×270 mm), 16K (195×270 mm) Legal, 8.5×13 in,...
Page 29: Paper Handling Precautions
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Thick paper Legal, 8.5×13 in, – – Manual Letter , A4, Ex- (161 to 256 g/m2) ecutive , B5, A5, Half letter , A6, B6, SP1 (210×270...
Page 30: Loading Paper In The Paper Cassette
User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
Page 31 User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
Page 32: Loading Paper In The Rear Paper Feed
User's Guide Preparing the Printer Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the symbol inside the edge guide. For thick paper, do not load above the line indicated by the symbol inside the edge guide.
Page 33 User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
Page 34: Loading Envelopes And Precautions
User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.
Page 35: Loading Long Papers
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
Page 36: List Of Paper Type
To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
Page 37: Placing Originals On The Adf
User's Guide Preparing the Printer To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass. ❏ Originals that are torn, folded, wrinkled, deteriorated, or curled ❏ Originals with binder holes ❏ Originals held together with tape, staples, paper clips etc. ❏...
Page 38 User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
Page 39: Placing Originals On The Scanner Glass
User's Guide Preparing the Printer ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Up Direction Place the originals on the ADF in the direction of the arrow. ❏ Portrait originals: Select Left Direction on the control panel as described below. Copy >...
Page 40: Inserting An External Usb Device
User's Guide Preparing the Printer 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4.
Page 41: Accessing An External Usb Device From A Computer
User's Guide Preparing the Printer Related Information “External USB Device Specifications” on page 225 & “Accessing an External USB Device From a Computer” on page 41 & Accessing an External USB Device From a Computer You can write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer.
Page 42: Email Server Setting Items
Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
Page 43: Checking An Email Server Connection
User's Guide Preparing the Printer Items Explanations Sender's Address Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here.
Page 44 User's Guide Preparing the Printer Messages Explanation POP3 server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏...
Page 45: Managing Contacts
User's Guide Preparing the Printer Messages Explanation Sender's Email Address is incorrect. This message appears when the specified sender’s Email address is wrong. Change to the email address for your email service. Cannot access the printer until This message appears when the printer is busy. processing is complete.
Page 46: Registering Or Editing Grouped Contacts
User's Guide Preparing the Printer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Select Settings on the home screen. 2.
Page 47: Register Contacts On A Computer
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 48: Menu Options For Settings
User's Guide Preparing the Printer Delete the registered preset. Add /Remove: Add or clear the registered preset to the home screen as a short-cut icon. Use This Setting: Load the registered preset. Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below.
Page 49 User's Guide Preparing the Printer Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.
Page 50: Printer Settings
User's Guide Preparing the Printer Related Information “Saving Power” on page 56 & “Entering Characters” on page 22 & Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources.
Page 51 User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing.
Page 52: Network Settings
User's Guide Preparing the Printer PC Connection via USB: Select Enable to allow a computer to access the printer when connected by USB. When Disable is selected, printing and scanning that is not sent over a network connection is restricted. Related Information “Loading Papers”...
Page 53: Web Service Settings
You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 54: Menu Options For Print Counter
User's Guide Preparing the Printer Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
Page 55: Menu Options For Language
User's Guide Preparing the Printer Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Periodic Cleaning: The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time.
Page 56: Menu Options For Contacts Manager
User's Guide Preparing the Printer Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly.
Page 57: Saving Power - Control Panel
User's Guide Preparing the Printer Saving Power - Control Panel 1. Select Settings on the home screen. 2. Select General Settings > Basic Settings. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings.
Page 58: Printing
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
Page 59 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.
Page 60: Printing On 2-Sides
“Available Paper and Capacities” on page 25 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 61: Printing Several Pages On One Sheet
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 58 & “Main Tab” on page 75 &...
Page 62: Printing And Stacking In Page Order (Reverse Order Printing)
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
Page 63: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)
User's Guide Printing Related Information “Printing Basics” on page 58 & “More Options Tab” on page 76 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
Page 64 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 65 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 66 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 67 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 68 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 69: Printing With A Header And Footer
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Page 70: Printing A Watermark
User's Guide Printing Related Information “Printing Basics” on page 58 & “More Options Tab” on page 76 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Page 71: Printing Password-Protected Files
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel.
Page 72: Printing Using The Color Universal Print Feature
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
Page 73: Adjusting The Print Color
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.
Page 74: Printing Clear Bar Codes
User's Guide Printing “More Options Tab” on page 76 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
Page 75: Main Tab
User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.
Page 76: Maintenance Tab
Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
Page 77: Printing From The Printer Driver On Mac Os
Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.
Page 78 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 79: Printing On 2-Sides
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...
Page 80: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Page 81: Printing A Reduced Or Enlarged Document
User's Guide Printing “Menu Options for Paper Handling” on page 83 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
Page 82: Adjusting The Print Color
These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
Page 83 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
Page 84: Making Operation Settings For The Mac Os Printer Driver
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Page 85: Printing Files From A Memory Device
User's Guide Printing Printing Files from a Memory Device You can print JPEG and TIFF files from a memory device connected to the printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
Page 86: Menu Options For Memory Device
User's Guide Printing 3. Select TIFF. The files on the memory device are displayed as a list. To change the order of the files, select 4. Select the file you want to print. 5. Set the paper source and the color mode that you want to use on the Basic Settings tab. 6.
Page 87 User's Guide Printing ❏ Quality Select Best for higher quality printing, but the printing speed may be slower. ❏ Date Select the format of the date the photo was taken or saved. The date is not printed for some layouts. ❏...
Page 88: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 89 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
Page 90 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
Page 91: Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 92: Canceling Ongoing Or Queued Jobs
User's Guide Printing 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
Page 93: Copying
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
Page 94: Copying Multiple Originals Onto One Sheet
User's Guide Copying Related Information “Copying Basics” on page 93 & Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original.
Page 95: Advanced Menu Options For Copying
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
Page 96 User's Guide Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏...
Page 97 User's Guide Copying ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color.
Page 98: Scanning
You can save the scanned image to a memory device. You need not set any settings before scanning. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect. Computer (WSD) You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
Page 99 User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information.
Page 100 User's Guide Scanning 3. Click Change on the Computer Name tab. 4. Click OK after you have changed the computer name. 5. To restart the computer, save all files and close them, and then click OK. 6. Click Close if the System Properties window is displayed. 7.
Page 101 User's Guide Scanning 8. Select any drive, and then make a folder. ❏ Windows 10/Windows 8.1/Windows 8: Click PC, and then select any drive. Right-click on the drive, and then select New > Folder. ❏ Windows 7: Click Computer, and then select any drive. Right-click on the drive, and then select New > Folder. 9.
Page 102 User's Guide Scanning 23. Click Add below Group or user names. 24. In Enter the object name to select on the Select Users or Groups window, enter the User Name to log on to the computer. 25. Click Check Names. Confirm that the name is underlined, and then click OK. If Name Not Found is displayed, click Cancel and then enter correct user name.
Page 103 User's Guide Scanning “Registering from a Computer Using a Web Browser” on page 103 & You can register contacts from your computer by accessing the printer's configuration screen (Web Config) from a Web browser. You can continue working on the computer after creating the shared folder. Registering from the Control Panel of the Printer You can register contacts from the printer's control panel.
Page 104 User's Guide Scanning 3. Click Continue to this website (not recommended). 4. If an administrator password is set on the printer, click Administrator Login and then log on as an administrator by entering the password. If an administrator password is not set on the printer, you do not need to perform this operation. Go to step 5. 5.
Page 105 User's Guide Scanning 4. Specify the folder. ❏ To select from frequently used addresses: Select the icons displayed on the screen. ❏ To enter the folder path directly: Select Keyboard. Select Communication Mode, enter the folder path as the Location (Required), and then make other folder settings. Enter the folder path in the following format.
Page 106 User's Guide Scanning Contacts: Select a folder in which to save the scanned image from the contacts list. You do not need to make location settings when you have selected a folder from the contacts list. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made.
Page 107: Scanning To An Email
User's Guide Scanning ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
Page 108 User's Guide Scanning ❏ To select from the contacts list: Select Contacts, select a contact or a group, and then select Close. You can search for the address from the contacts list. Enter the search keyword into the box at the top of the screen.
Page 109 User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 110: Scanning Using The Settings Registered On The Computer (Document Capture Pro)
User's Guide Scanning ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel.
Page 111 User's Guide Scanning 5. Click OK to return to the Job List screen. The created job is registered in the Job List. 6. Click OK to return to the top screen. Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features.
Page 112 User's Guide Scanning Setting Operation Mode Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed. 1. Select Settings from the home screen. 2. Select General Settings > Scan Settings > Document Capture Pro. 3.
Page 113: Scanning To A Memory Device
User's Guide Scanning Related Information “Placing Originals” on page 36 & Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF.
Page 114 User's Guide Scanning Resolution: Select the scanning resolution. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 115: Scanning To The Cloud
❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
Page 116 User's Guide Scanning JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area.
Page 117: Scanning To A Computer (Wsd)
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1.
Page 118 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 119: Scanning From A Computer
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
Page 120 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
Page 121 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
Page 122: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 123: Installing Epson Iprint
You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen.
Page 124: Scanning By Touching Smart Devices To The N-Mark
User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Page 125 The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
Page 126: Faxing
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed. ❏ The phone line, the printer, and (if necessary) the telephone have been connected correctly ❏ Fax basic settings (at least Fax Setting Wizard) have been completed Sending Faxes Using the Printer Sending Faxes Using the Control Panel Related Information...
Page 127 User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏...
Page 128: Sending Faxes Dialing From The External Phone Device
User's Guide Faxing “Placing Originals” on page 36 & “Menu Options for Faxing” on page 135 & “Checking the Status or Logs for Fax Jobs” on page 148 & Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Page 129: Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap , and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously.
Page 130 User's Guide Faxing Related Information “Storing a Document in the Polling Send/Bulletin Board Box” on page 130 & “Polling Send/Board” on page 145 & Registering a Bulletin Board Box 1. Select Fax Box > Polling Send/Board from the home screen. 2.
Page 131: Various Ways Of Sending Faxes
User's Guide Faxing Related Information “Placing Originals” on page 36 & “Polling Send/Board” on page 145 & “Checking the Status or Logs for Fax Jobs” on page 148 & Various Ways of Sending Faxes Related Information “Sending Many Pages of a Monochrome Document (Direct Send)” on page 131 &...
Page 132: Related Information "Placing Originals
User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏...
Page 133: Checking The Status Or Logs For Fax Jobs
User's Guide Faxing Related Information “Placing Originals” on page 36 & “Sending Faxes Automatically Using the Control Panel” on page 126 & “Fax Settings” on page 135 & “Checking the Status or Logs for Fax Jobs” on page 148 & Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Page 134 User's Guide Faxing Related Information “Managing Contacts” on page 45 & Sending the Same Documents Multiple Times Related Information “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 134 & “Sending Faxes Using the Stored Document Feature” on page 134 &...
Page 135: Menu Options For Faxing
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Tap Related Information “Stored Documents” on page 144 & Menu Options for Faxing Related Information “Recipient” on page 135 &...
Page 136: Sending A Fax Preferentially (Priority Send)
User's Guide Faxing ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. Continuous Scan(ADF) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes. See the related information below on this topic. Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals.
Page 137 User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling. Fax Log Prints a transmission report.
Page 138: Receiving Faxes On The Printer
User's Guide Faxing Related Information “Receiving Faxes by Polling (Polling Receive)” on page 140 & “Setting the Polling Send Box” on page 129 & “Registering a Bulletin Board Box” on page 130 & “Storing a Document in the Polling Send/Bulletin Board Box” on page 130 &...
Page 139: Receiving Faxes By Making A Phone Call
User's Guide Faxing ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.
Page 140 User's Guide Faxing Related Information “Receiving Faxes by Polling (Polling Receive)” on page 140 & “Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)” on page 141 & Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service.
Page 141: Saving And Forwarding Incoming Faxes
User's Guide Faxing 3. When you hear a fax tone, select Send/Receive at the upper right corner of the LCD screen, and then select Receive. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations.
Page 142 User's Guide Faxing Saving and/or Forwarding Received Faxes to Destinations Other than the Printer The following can be set as destinations. ❏ Computer (PC-FAX reception) ❏ External memory device ❏ Email address ❏ Shared folder on a network ❏ Another fax machine Note: ❏...
Page 143: Menu Options For Fax Box
User's Guide Faxing ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. ❏ : Displays menus such as save and forward. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
Page 144: Stored Documents
User's Guide Faxing preview screen ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏ : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons.
Page 145: Polling Send/Board
User's Guide Faxing Stored Documents Box Displays the stored documents list with stored dates and pages. Tapping one of the stored documents from the list displays the preview screen. Tap Start Sending to go to the fax sending screen, or tap Delete to delete the document while you are previewing. preview screen ❏...
Page 146 User's Guide Faxing There is a Polling Send Box and 10 bulletin boards. You can store up to 100 pages of a single document in monochrome, and one document in each box. Related Information “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 129 &...
Page 147 User's Guide Faxing Related Information “Stored Documents” on page 144 & “More” on page 137 & “Checking the Fax Job History” on page 150 & Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes.
Page 148: Checking The Status Or Logs For Fax Jobs
User's Guide Faxing Check Document Displays the preview screen when a document is in the box. You can print or delete the document while you are previewing. preview screen See the explanation for Fax Box > Stored Documents. (Preview menu) See the explanation for Polling Send >...
Page 149 User's Guide Faxing Important: When the inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. Received Fax Save/Forward Unprocessed Status Setting There are received documents waiting to be printed or printing is in progress. Printing Saving in the inbox or the There are unread received documents in the inbox or the confidential box.
Page 150: Checking Fax Jobs In Progress
User's Guide Faxing Checking Fax Jobs in Progress You can display the screen to check fax jobs for which processing is incomplete. The following jobs are displayed on the check screen. From this screen, you can also print documents that have not yet been printed, or you can resend documents that have failed to send.
Page 151: Sending A Fax From A Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
Page 152 User's Guide Faxing 4. Click Print. When Using FAX Utility for the fist time, a window for registering your information is displayed. Enter the necessary information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is automatically added to the cover sheet.
Page 153: Sending Documents Created Using An Application (Mac Os)
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.
Page 154: Receiving Faxes On A Computer
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
Page 155: Canceling The Feature That Saves Incoming Faxes To The Computer
User's Guide Faxing Related Information “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 175 & Canceling the Feature that Saves Incoming Faxes to the Computer You can cancel saving faxes to the computer by using the FAX Utility. For details, see Basic Operations in the FAX Utility help (displayed on the main window).
Page 156: Checking For New Faxes (Mac Os)
User's Guide Faxing Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax.
Page 157: Replacing Ink Supply Units And Other Consumables
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.
Page 158: Ink Supply Unit Codes
The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions.
Page 159 User's Guide Replacing Ink Supply Units and Other Consumables ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏...
Page 160: Replacing Ink Supply Units
& Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6716 Maintenance Box Handling Precautions Read the following instructions and Important Safety Instructions (paper manual) before replacing the maintenance box.
Page 161: Temporarily Printing With Black Ink
Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 162: Temporarily Printing With Black Ink - Windows
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2.
Page 163: Temporarily Printing With Black Ink - Mac Os
You can continue printing while preparing a replacement black ink supply unit. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
Page 164 Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 165: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 166: Checking And Cleaning The Print Head - Windows
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 30 & Checking and Cleaning the Print Head - Windows 1.
Page 167 User's Guide Maintaining the Printer 2. Select Settings on the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5.
Page 168: Cleaning The Paper Path For Ink Smears
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
Page 169 User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried. 3.
Page 170: Cleaning The Scanner Glass
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
Page 171 User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 172: Network Service And Software Information
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Page 173: Running Web Config On Windows
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
Page 174: Adding The Network Scanner
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 175: Application For Configuring Scanning From The Computer (Document Capture Pro)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > Epson Software > Document Capture Pro. Starting on Mac OS Select Go > Applications > Epson Software > Document Capture.
Page 176: Application For Sending Faxes (Pc-Fax Driver)
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
Page 177: Software Update Tools (Software Updater)
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 178: Uninstalling Applications
❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. ❏ Document Capture Pro cannot be installed from Epson Software Updater. Install it from the website below.
Page 179: Uninstalling Applications - Windows
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 180: Printing Using A Network Service
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 181: Solving Problems
000181, 000184 Printer error. Contact Epson Support. Non- The printer may be damaged. Contact Epson support or an authorised printing features are available. Epson service provider to request repairs. However, non-printing features such as scanning are available.
Page 182: Error Code On The Status Menu
To use cloud services, update the root certificate Contact your printer administrator. from the Epson Web Config utility. Check that the printer driver is installed on the Make sure the printer port is selected correctly in Property > Port from computer and that the port settings for the the Printer menu as follows.
Page 183 User's Guide Solving Problems Code Problem Solution Cannot print from the computer due to the access Contact your printer administrator. control settings. ❏ Make sure that the user name and password are User authentication failed. The job has been canceled. correct.
Page 184 User's Guide Solving Problems Code Problem Solution ❏ Increase the storage space in the memory device. There is not enough storage space available to save the data in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.
Page 185 User's Guide Solving Problems Code Problem Solution ❏ Check the Location settings. A communication error has occurred. ❏ Print a network connection report to check if the printer is connected to the network. ❏ Delete the file with the same name. A file with the same name already exists in the specified folder.
Page 186 User's Guide Solving Problems Code Problem Solution ❏ Select Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
Page 187: Checking The Printer Status - Windows
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
Page 188: Removing Jammed Paper
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. Caution: Never touch the buttons on the control panel while your hand is inside the printer.
Page 189: Paper Feeds At A Slant
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 &...
Page 190: Power And Control Panel Problems
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information “Available Originals for the ADF”...
Page 191: Power Turns Off Automatically
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
Page 192: Checking The Connection (Network)
Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
Page 193 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Page 194: Checking The Printer Status From The Computer (Windows)
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...
Page 195: Checking The Printer Status From The Computer (Mac Os)
Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 196: Printout Problems
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1. Load A4-size plain paper in the paper cassette 1. 2. Select Settings on the home screen. 3.
Page 197: Printout Is Scuffed Or Color Is Missing
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information “Loading Paper in the Paper Cassette” on page 30 &...
Page 198: Colored Banding Appears At Intervals Of Approximately 3.3 Cm
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏...
Page 199: Print Quality Is Poor
Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
Page 200: Paper Is Smeared Or Scuffed
User's Guide Solving Problems “List of Paper Type” on page 36 & “Paper Handling Precautions” on page 29 & Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
Page 201: Paper Is Smeared During Automatic 2-Sided Printing
& Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
Page 202: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 &...
Page 203: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
Page 204: Other Printing Problems
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
Page 205: Cannot Start Scanning
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
Page 206: Scanned Image Problems
“Cleaning the ADF” on page 168 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
Page 207: Text Is Blurred
❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
Page 208: Text Is Not Recognized Correctly When Saving As A Searchable Pdf
❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
Page 209: Cannot Save Scanned Images To The Shared Folder
User's Guide Solving Problems Related Information “Uninstalling Applications” on page 178 & “Installing the Latest Applications” on page 177 & Cannot Save Scanned Images to the Shared Folder Checking Messages on the Printer Error messages are displayed on the printer's control panel when an error occurs. Messages Solutions ❏...
Page 210: Saving The Scanned Images Takes A Long Time
User's Guide Solving Problems Checking the Point where the Error Occurred When saving scanned images to the shared folder, saving process proceeds as following. You can then check the point where the error occurred. Items Operation Error Messages Connecting Connect to the computer from the printer. DNS error.
Page 211 User's Guide Solving Problems Windows 7 Home network Work network Public network You can check the network settings on the Control Panel > Network and Sharing Center. Change the Network Place Operations for changing the network place vary depending on the operating system. Related Information “Changing the Network Place - Windows 10”...
Page 212 User's Guide Solving Problems 3. Click Network on the PC settings window. 4. Click the connected network on the Network window. 5. Set Find devices and content. Select On to save the scanned images to the shared folder. ❏ Select On (private network) when connecting to a home network or office network. ❏...
Page 213: Other Scanning Problems
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 214 ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 215: Cannot Send Faxes
User's Guide Solving Problems Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password. ❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver.
Page 216: Cannot Send Faxes At A Specified Time
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 132 & “Basic Settings” on page 48 &...
Page 217: Sent Fax Quality Is Poor
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory.
Page 218: Received Fax Quality Is Poor
User's Guide Solving Problems Related Information “Fax Settings” on page 135 & “Placing Originals” on page 36 & “Cleaning the Scanner Glass” on page 170 & Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏...
Page 219: Answering Machine Cannot Answer Voice Calls
> Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
Page 220: Memory Device Is Not Recognized
Related Information “External USB Device Specifications” on page 225 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 239 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Page 221: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)
Page 222: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 223: Network Function List
IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 224: Wi-Fi Specifications
Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ✓ ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
Page 225: Security Protocol
2 TB (formatted in FAT, FAT32, or exFAT.) You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices.
Page 226: Supported Data Specifications
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels...
Page 227: Electrical Specifications
Sleep mode: Approx. 1.5 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Page 228: Environmental Specifications
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 229: Installing The Optional Units
User's Guide Appendix Installing the Optional Units Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit. Optional Cassette Unit (C12C932871) Installing the Optional Paper Cassette Units Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation.
Page 230 User's Guide Appendix 5. Lower the printer onto the optional paper cassette unit. 6. Place the sticker indicating the cassette number. 7. Reconnect the power cord and any other cables, and then plug in the printer. 8. Turn on the printer by pressing the button.
Page 231 User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator.
Page 232: Regulatory Information
Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 233: German Blue Angel
German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
Page 234 User's Guide Appendix Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
Page 235 User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit.
Page 236 User's Guide Appendix 9. Uninstall the optional paper cassette if it is installed. 10. Prepare to pack the printer as shown below. 11. Remove the output tray from the printer. 12. Pack the printer in its box, using the protective materials.
Page 237: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 238: Where To Get Help
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Page 239: Contacting Epson Support
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

Epson WF-C5710 Series User Manual

User's Guide

About this Manual

Important Instructions

Printer Basics

Preparing the Printer

Printing

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

Copying

Scanning

Faxing

Various Ways of Sending Faxes

Related Information "Placing Originals

Related Information

Related Information & "Placing Originals

2 Select Fax on the Home Screen

3 Specify the Recipient

Sending a Fax Preferentially (Priority Send)

Replacing Ink Supply Units and Other Consumables

Maintaining the Printer

Network Service and Software Information

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

Image

Moiré (Cross-Hatch) Patterns Appear in the Copied Image

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied

An Image of the Reverse Side of the Original Appears in the Copied

Image

The Printout Problem Could Not be Cleared

Solving Problems

Appendix

Quick Links

Chapters

Need help?

Questions and answers

Related Manuals for Epson WF-C5710 Series

Summary of Contents for Epson WF-C5710 Series