Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive
Preparation
Loading Release 4.1
Completion
P0994576 Issue 01
Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive 27
Check the size of the NAM hard disk drive.
Backup the Norstar Voice Mail programing and the
NAM capabilities file.
Shutdown Norstar Voice Mail
Replace hard disk drive
Enable the Norstar Voice Mail 4.1 Security Key Code.
This step must be completed before attempting to
load the Norstar Voice Mail 4.1 Software.
Attach the CD-ROM drive to NAM.
Power up CD-ROM drive & insert CD-ROM disk
Transfer the Norstar Voice Mail 4.1 files to
the NAM
Initialize Norstar Voice Mail
Restore the Norstar Voice Mail programing and the
NAM capabilities file.
Test Norstar Voice Mail
•Verify NVM software version (Feature 983)
•Verify NVM Feature Codes (Feature 9*1)
•Verify the NVM Directory Number (DN)
Backup NVM programing after the upgrade
Re-install Cintech Dial-by-Name (if required)
Re-enable the monitor package (if required)
Upgrade procedure completed
Norstar Voice Mail 4.1 Software Upgrade Guide