Nortel Millennium Series Manuals

Manuals and User Guides for Nortel Millennium Series. We have 2 Nortel Millennium Series manuals available for free PDF download: Manual, Troubleshooting Manual

Nortel Millennium Series Manual (218 pages)

Multi-pay, Coin basic, Graphic, Card, Inmate, Desk terminals Using the craft interface

Brand: Nortel | Category: Touch terminals | Size: 2 MB

Table of Contents
7
Introduction
13
How this Book Is Organized
13
Craft Interface Overview
15
Figure 1-1: Accessing the Craft Interface at the Terminal
15
Entering the Craft Interface
16
Privilege Levels
17
Maintenance-Level Interface
17
Operation-Code Interface
18
Terminal Timeout
19
Error Codes
19
If the Keypad Buttons Do Not Work
21
If the Terminal Is Busy
22
INSTALL Interface
23
When to Do an INSTALL
23
About the INSTALL Routine
24
Preparing for an INSTALL Session
25
Flowchart - INSTALL
27
Figure 2-1: Flowchart - INSTALL Overview
27
Accessing the INSTALL Prompt
28
Figure 2-2: Unlocking Multi-Pay-Based Terminals
30
Figure 2-3: Unlocking Card-Based Terminals
30
Figure 2-4: Unlocking the Desk Terminal
30
Performing the INSTALL Routine
33
Stopping the Download
39
Problems with the Download
40
Figure 2-5: Simulating Locking the Inmate Terminal
47
Maintenance-Level Interface
49
Using the Maintenance Level
49
Terminal Notes
50
Coin Basic W/O Display and Inmate Terminals
50
Desk Set
51
Maintenance Menu Options
51
Bypassing the Maintenance Menu
53
Table 3-1: Maintenance-Level Codes
53
Accessing the Maintenance Prompt
55
Figure 3-1: Unlocking Multi-Pay and Card Terminals
57
Figure 3-2: Unlocking the Desk Terminal
58
Flowchart
59
Figure 3-3: Flowchart - Accessing/Exiting the Craft Interface
59
Using the Maintenance Level
60
Figure 3-4: Using the Tiebar to Simulate Locking
62
Checking the Card Reader
63
Card Reader Test Errors
65
Sensor Failures
66
Card-Reading Failures
66
Checking the Coin Unit
68
Problems in the Coin Unit Test
70
Checking the Central Office Line
70
Problems with the CO Test
72
Checking the Display (VFD)
72
Checking the Keypad
73
Making and Answering Calls
75
Checking the Terminal Telephone Number
77
Checking the Millennium Manager Number
78
Entering Operation Codes
79
About Operation Codes
79
Reserved Operation Codes
81
Millennium Manager Download
82
Stopping the Download
83
Sending Cdrs to the Millennium Manager
85
About Uploading Cdrs
85
Uploading Cdrs
86
Desk Set Emergency CDR Upload
88
Testing Answer Supervision
90
Answer Supervision Errors
91
Changing the Brightness of the VFD
92
Testing the Memory of the Terminal
93
Memory Errors
94
Putting the Terminal In/Out of Service
95
Putting out of Service
95
Putting into Service
98
Fix Telephone Number
99
Fix Millennium Manager (NCC) Number
101
Fix Pre-Dial String
102
Uninstalling the Terminal
104
Re-Installing the Terminal
105
Smartcity Application Prompts
106
Uploading Smartcity Transaction Records
106
Checking the SAM
107
SAM Errors
108
When Changing the SAM
108
Testing Terminal Function
109
Testing Overview
109
Specific Testing Procedures
110
Testing the Special Buttons
110
Testing the Quick Access Keys
111
Testing the Card Reader
112
Checking the Line
113
Operating the Terminals
114
Making Calls
115
Using a Credit or Calling Card
116
Figure 4-1: Using Cards to Make Calls
116
Using Smart Cards
118
Using Coins to Make a Call
120
Figure 4-2: Using Coins to Make a Call
121
Free Calls
122
Autodial Calls
122
Figure 4-3: Dialing out Free Calls or Autodial Calls
122
Incoming Calls
123
Datajack Calls
123
Figure 4-4: Making Datajack Calls Using Cards
124
Using the ADS Feature
125
Operation Codes Interface
127
Figure 5-1: Operation-Code Instruction Card, Front
128
Figure 5-2: Operation-Code Instruction Card, Back
128
Entering Operation Codes
129
Establishing a Session
129
Entry Timeout
129
Correcting Entry Errors
129
Terminal Timeout
130
Reserved Codes
132
Appendix A: List of Alarms
133
Saving Cdrs
133
Before You Enter the Terminal
133
Table A-1: List of Alarms
134
Table A-2: Detailed Description of Alarms
135
Appendix B: Error Codes
155
Table B-1: List of Error Codes
156
Table B-2: Craft Interface Error Codes
158
Appendix C: Special Terminals
171
About the Portable Displays
171
Figure C-1: Portable VFD on Inmate Terminal
172
Preparing for a Maintenance Session
173
Entering the Craft Interface
173
Opening the Inmate Terminal
174
Figure C-2: Proper Sequence to Open the Inmate Housing
174
Figure C-3: Opening the Housing, Overhead View
175
Installing the External Portable Display
176
Figure C-4: Installing the External Portable VFD
176
Re-Entering the Craft Interface
178
Removing the External Portable Display
179
Installing the Coin Basic Portable Display
182
Re-Entering the Craft Interface
185
Removing the Coin Basic Portable Display
187
Flowchart - Working with the Displays
189
Appendix D: INSTALL Routine Quick Reference
193
Appendix E: Maintenance Level Quick Reference
197
Table E-1: Accessing the Maintenance Menu
197
Table E-2: Using the Maintenance Menu Prompts
198
Index
203

Nortel Millennium Series Troubleshooting Manual (104 pages)

Brand: Nortel | Category: Touch terminals | Size: 1 MB

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Nortel Millennium Series Manual (218 pages)

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