Table Of Contents - Nortel Voice Mail Software Manual

Contents
Regulatory information 5
Repair facilities 6
Chapter 1 Norstar Voice Mail 4.1 Software Upgrade 7
Upgrade introduction 7
Upgrade Overview 8
Items required for the upgrade 8
Precautions 9
Norstar Voice Mail 4.1 Software Upgrade Overview 10
Checking the size of the NAM hard disk drive 11
Enabling the Norstar Voice Mail 4.1 Security Key Code 12
Determining your internal Norstar Voice Mail system serial number 12
Getting your Norstar Voice Mail 4.1 Security Key Code 13
Entering the Norstar Voice Mail 4.1 Security Key Code 13
Checking the Norstar Voice Mail software version 14
Backing up Norstar Voice Mail programing 15
Backing up the NAM capabilities file 16
Shutting down Norstar Voice Mail 17
Loading the Norstar Voice Mail 4.1 software 18
Attaching the CD-ROM to the NAM 18
Transfering the Norstar Voice Mail 4.1 software to the NAM 19
Testing Norstar Voice Mail 20
Verifying the Norstar Voice Mail 4.1 software version 20
Verifying the Norstar Voice Mail Feature codes 20
Verifying the Norstar Voice Mail Directory Number (DN) 20
Backing up Norstar Voice Mail programing after the upgrade 20
Resetting Norstar Voice Mail 21
Re-initializing Norstar Voice Mail 22
Updating Cintech Dial-by-Name 23
Chapter 2 Upgrading a Norstar Voice Mail system with a 270 MB hard disk
drive 25
Upgrade Overview 26
Removing and replacing the hard disk drive 28
Removing the hard disk drive 28
Installing a new hard disk drive 31
P0994576 Issue 01 Norstar Voice Mail 4.1 Software Upgrade Guide