Nortel Norstar M7100 Digital Phone Manuals

Manuals and User Guides for Nortel Norstar M7100 Digital Phone. We have 6 Nortel Norstar M7100 Digital Phone manuals available for free PDF download: Installation And Maintenance Manual, User Manual, Manual, Quick Reference Manual, User's Card

Nortel Norstar M7100 Installation And Maintenance Manual (148 pages)

Enterprise Edge Feature Programming Telephone Guide

Brand: Nortel | Category: Telephone | Size: 2 MB

Table of Contents
4
Chapter 1 Getting Started

12
- Getting Started
  12
Chapter 2 Answering Calls

16
- Answering Calls
  16
Chapter 3 Making Calls

32
- Making Calls
  32
  - Choosing a Line Using a Line Button
    33
  - Line Pools
    33
    
    Using a Line Pool to Make a Call
    34
    
    Programming a Memory Button with a Line Pool Feature Code
    34
  - Changing How You Dial Your Calls
    35
    
    Using Standard Dial
    35
    
    Using Automatic Dial
    35
    
    Using Pre-Dial
    35
  - When the Internal Number You Have Called Is Busy
    36
    
    Priority Call
    36
    
    Making a Priority Call
    36
    
    Giving a Telephone the Ability to Make Priority Calls
    36
    
    Using Ring Again
    37
    
    Turning on Ring Again
    37
    
    Canceling Ring Again
    37
Chapter 4 Time Savers for Making Calls

38
Chapter 5 Handling Many Calls at Once

44
- Using Hold
  44
  - Retrieving a Held Call
    44
  - Holding Automatically
    44
  - Listening on Hold
    44
  - Holding a Call Exclusively
    45
- Using Call Queuing
  45
Chapter 6 Transferring Calls

46
- Transferring Calls
  46
  - Using the Transfer Feature
    46
    
    Transferring a Call
    46
    
    Transferring External Calls
    46
    
    Canceling a Transfer
    47
  - Using Camp-On
    48
  - Parking a Call
    49
    
    Retrieving a Parked Call
    49
    
    Using Call Park
    49
    
    Enterprise Edge Feature Programming Telephone Guide P0908510 Issue
    51
  - Using Callback
    51
Chapter 7 Forwarding Your Calls

52
- Forwarding Your Calls to Another Telephone
  52
- Line Redirection
  55
Chapter 8 Communicating in the Office

60
Chapter 9 Tracking Your Incoming Calls

68
- Using Call Log
  68
  - Call Log Options
    69
  - Logging a Call Manually
    69
  - Deleting Old Log Items
    69
  - Viewing Your Call Log
    69
  - Viewing a Call Log Item
    70
  - Erasing Log Items
    70
  - Making a Call Using Call Log
    70
  - Creating a Password to Your Call Log
    71
  - Changing Your Call Log Password
    71
  - Deleting an Assigned Password
    71
  - Programming a Telephone to Log Calls Automatically
    72
- Using Voice Mail
  73
Chapter 10 Customizing Your Telephone

74
Chapter 11 Hunt Groups

84
- Hunt Groups
  84
  - Members of the Group
    85
  - Distribution Mode
    85
Chapter 12 Telephone Features

86
- Telephone Features
  86
Chapter 13 ISDN PRI

90
- Isdn Pri
  90
  - Benefits
    90
  - ISDN PRI Features
    90
    
    Network Name Display for PRI
    90
    
    Name and Number Blocking for PRI
    91
    
    Emergency 911 Dialing
    91
    
    2-Way DID
    91
    
    Call by Call Service Selection for PRI
    92
    
    Dialing Plan and PRI
    92
  - Service Provider Features
    93
    
    Call Forward
    93
    
    Canceling Call Forward
    93
    
    Calling the Number Your Calls Are Forwarded to
    93
    
    Automatic Call Back
    93
    
    Automatic Recall
    94
  - ISDN Applications for PRI
    94
    
    Videoconferencing and Video Telephony
    94
    
    Desktop Conferencing
    94
    
    File Transfer
    94
    
    Telecommuting
    94
    
    Group 4 Fax
    94
    
    Remote LAN Access
    94
    
    Leased Line Backup
    94
    
    LAN to LAN Bridging
    95
    
    Internet and Database Access
    95
Chapter 14 Using System Features

96
- Using Alternate or Scheduled Services
  96
- Turning Services on and off
  96
- Turning Services on and off Using Feature Codes
  97
  - Viewing the Active Services from a Two-Line Display Telephone
    97
  - Viewing the Active Services from a One-Line Display Telephone
    98
- User Passwords
  99
  - Registration Password
    99
  - Clearing a Call Log Password
    99
- Using Special Telephones
  99
  - Direct-Dial
    99
  - Changing the Direct-Dial Telephone Assignments
    100
  - Hotline
    100
  - Bypassing a Hotline
    100
  - Making a Telephone a Hotline Telephone
    100
  - Control Telephone
    101
- Using Set Lock
  101
- Changing Set Lock Programming for a Telephone
  101
- Using an Auxiliary Ringer
  102
  - Turning the Auxiliary Ringer for a Telephone on or off
    102
- Using Host System Dialing Signals
  102
  - Link
    102
  - Preventing a Telephone from Using Link
    102
  - Pause
    103
  - Long Tones
    103
  - Programmed Release
    103
  - Run/Stop
    104
  - Wait for Dial Tone
    104
  - Using Pulse Dialing for a Call
    104
- Using Your Enterprise Edge System from an External Location
  104
  - Controlling Access to Your Enterprise Edge System
    105
- Direct Inward System Access (DISA)
  105
- Tones
  106
- Using Class of Service (COS) Passwords
  107
  - Changing Your Class of Service
    107
Chapter 15 General System Features

108
- Pulse or Tone Dialing
  108
- Disconnect Supervision
  108
- Hunt Groups
  108
- Internal Numbers
  108
- Line Assignment
  108
- Enterprise Edge Feature Programming Telephone Guide P0908510 Issue
  109
- Target Line
  109
- Line Pools
  109
- Overflow Call Routing
  109
- M7100 Telephone
  110
  - Memory Buttons
    110
  - One-Line Display
    110
  - Prime Line
    111
  - Private Lines
    111
  - Volume Bar
    111
  - Wall Mounting
    111
Chapter 16 Hospitality Services

112
- Hospitality Services
  112
  - Alarm Time (AL) Feature
    112
  - Hospitality Services Admin Alarm Feature
    114
  - Room Occupancy (RO)
    115
  - Room Condition (RC)
    115
  - Hospitality Programming
    117
Chapter 17 Companion Features

118
- Companion Features
  118
  - Using Your Portable Telephone
    118
    
    Using Enterprise Edge Features
    119
    
    Using New Features
    120
    
    Supporting Additional Features for Portables
    121
Chapter 18 Troubleshooting

122
- Troubleshooting
  122
  - Using the Alarm Telephone
    122
  - Reporting and Recording Alarm Codes
    122
  - Testing the Telephone
    122
    
    Testing the Telephone Display
    123
    
    Testing the Telephone Buttons
    123
    
    Testing the Speaker in the Telephone Handset
    123
    
    Testing the Telephone Headset
    124
    
    Testing the Telephone Speaker
    124
    
    Testing the Power Supply to a Telephone
    124
Chapter 19 Common Feature Displays

126
Chapter 20 Appendix A: Feature Codes

130
Chapter 21 Index

136
- Index
  136