Index - Nortel CCT User Manual

Index

Symbols
, ,
.NET
14 36 37
Framework class library
programming languages
types
37
A
access rights
16
ACD position ID
18
ACD-DNs
18
default
82
activating the IP address
active directory data, importing
Address object
40
addresses
18
administration
16
Agent Manager statistics
Agent object
40
AgentTerminalSession object
,
AML
16 36
configuring ELAN for
API
Communication Control Toolkit
distribution
37
Full
39
Graphical
41
Lite
40
multi-channel
14
Application Module Link
applications, switch
65
architecture
27
, ,
ASAI
16 21 37
AST
83
attached data
51
audit log
23
average
CPU utilization
56
delay factor
95
pages per second
56
Planning and Engineering Guide
37
38
77
17
24
40
79
36
,
16 36
B
, ,
backup
14 16 49
bandwidth contention
basic call
127
cost
68
,
binding order
87 91
C
,
call complexity
51 68
,
call data
19 22
call duration
51
call models
125
hybrid
126
MVP
126
SVP
126
call rate, maximum
68
call-attached data
51
caller-entered data
51
calls per hour
51
capacity
51
requirements, minimizing
switch
67
CDNs
18
configuring on the switch
checking the ELAN link
,
Citrix
13 15
CLAN
31
maximum utilization
,
requirements
87 91
utilization
93
client application
34
client integration
14
clients
51
engineering
59
CLR
37
clustering
49
coexistence
with legacy TAPI applications
commit limit
56
95
56
81
80
,
90 93
19
151