Chapter 1
Application Gateway Overview
Introduction to Voice Applications
The Application Gateway 1000/2000 is a network appliance that
transforms and delivers data and enhanced voice applications to IP
telephones. The following topics provide an overview to the Application
Gateway and the applications that it delivers:
Introduction to Voice Applications, page 1
•
Introduction to Transformed Applications, page 3
•
Licensing, page 3
•
Security, page 4
•
Implementation Workflow, page 5
•
The Voice Office Applications Suite is a set of packaged telephony
applications. The Voice Office applications enable enterprises to leverage
their IP telephony investments and increase workforce productivity by
delivering converged applications to the screens and speakers of Nortel IP
phones.
Voice Office applications include:
Express Directory provides an LDAP-based, organization-wide
•
directory with high speed, real time pruning.
Visual Voicemail enables users to see a visual list of their voice
•
messages with the ability to select the most important ones to review,
without having to listen to each message serially. During message
playback, the user can play, pause, and rewind using labeled soft keys
rather than using cryptic control codes.
Zone Paging enables users to page through groups of IP phones in
•
specific zones without the expense of installing an overhead paging
system.
Application Gateway Administration Guide
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