Problem Solving; Updating The Microsoft Outlook Gui Icb Form; Procedure 32 Clearing The Microsoft Outlook Forms Cache; Nortel Integrated Conference Bridge: Service Implementation Fundamentals - Nortel 2100 Fundamentals

Problem solving

A problem can have more than one cause. To isolate the cause, a
knowledge of ICB operation is required. After identifying the cause,
the problem can be corrected by replacing defective cards, connecting
accidentally disconnected cables, or correcting software security problems.
The Meridian system and the ICB provide built-in self-diagnostic indicators
and software and hardware tools. These diagnostic facilities simplify system
troubleshooting and reduce mean-time-to-repair (MTTR).
Make sure that the Meridian system is operating correctly, before diagnosing
ICB problems.
Refer to the following:
•
•
•
•
•

Updating the Microsoft Outlook GUI ICB form

When the ICB form needs to be updated in Microsoft Outlook, the form
needs to be updated first by the Administrator. The Administrator will then
notify users that the ICB form needs to be updated. The procedure to
publish the new form is the same as publishing the original form. See
Procedure 25 "Microsoft Outlook Administrator to publish the ICB files to
the Organizational Forms Library" (page 160)
the ICB form in Microsoft Outlook by each Microsoft Outlook user" (page
161)
Users need to clear cache when the ICB form does not exist in Microsoft
Outlook. Follow
(page 177)
Procedure 32
Clearing the Microsoft Outlook forms Cache
Step
1
2
3
Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100

Nortel Integrated Conference Bridge: Service Implementation Fundamentals

Copyright © 2007, Nortel Networks
.
553-3011-500 - Small System Maintenance
553-3021-500 - Large System Maintenance
553-3031-500 - CS 1000S System Maintenance
553-3041-500 - CS 1000E System Maintenance
555-4001-129 - Meridian SL-100 Intelligent Peripheral Equipment
(IPE) Reference Manual
for the procedure details.
Procedure 32 "Clearing the Microsoft Outlook forms Cache"
for the steps.
Action
Open Microsoft Outlook.
Choose Tools > Options. The Options window opens.
Select the Other tab.

NN43001-558/555-4001-135 01.02 Standard

ICB Release 4 20 June 2007
Updating the Microsoft Outlook GUI ICB form 177
ATTENTION
or Procedure 26 "Publishing