Mercedes-Benz EQV 2020 Owner's Manual page 216

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Further information about software updates can
be found at https://www.mercedes.me
Further information about Mercedes me and
Mercedes me connect as well as the provided
service scope: https://moba.i.daimler.com/
markets/ece-row/baix/cars/connectme/
en_GB/#emotions/Startseite.html
Performing a software update
Requirements:
For online updates: an Internet connection
R
is established (
/
For automatic online updates: your vehicle
R
has a permanently installed communication
module.
Multimedia system:
Settings
System
4
5
Automatically
Activate
Automatic online
#
The updates will be downloaded and installed
automatically.
The current status of the updates is dis‐
played.
Manually
Deactivate
Automatic online
#
Select an update from the list and start the
#
update.
Activating the software update
Restart the system.
#
The modifications from the software update
will be active.
Important system updates
Important system updates may be necessary for
the security of your multimedia system's data.
Please install these updates, or else the security
of your multimedia system cannot be ensured.
%
If automatic software updates are activated,
the system updates will be downloaded auto‐
matically (
page 213).
/
As soon as an update is available for download, a
corresponding message appears on the media
display.
You have the following selection options:
Download
R
The update will be downloaded in the back‐
ground.
Details
R
page 254).
Software update
5
updates.
updates.
MBUX multimedia system 213
Information about the pending system update
is displayed.
Later
R
The update can be downloaded manually at a
later time (
page 213).
/
Deep system updates
Deep system updates access vehicle or system
settings and can therefore only be carried out
when the vehicle is stationary and the ignition is
switched off.
If the download of a deep system update is com‐
pleted and the update is ready for installation,
you will be informed of this after the next ignition
cycle, for example.
%
Park the vehicle safely in a suitable location
before starting the installation.
Requirements for the installation:
The ignition is switched off.
R
Notes and warnings have been read and
R
accepted.
The parking brake is applied.
R
If all requirements are met, the update will be
installed. The multimedia system cannot be oper‐
ated while the update is being installed and vehi‐
cle functions are restricted.
If errors should occur during the installation, the
multimedia system automatically attempts to
restore the previous version. If restoration of the
previous version is not possible, a symbol
appears on the media display. Please consult a
qualified specialist workshop to resolve the prob‐
lem.
Resetting the multimedia system (reset func‐
tion)
Multimedia system:
©
Settings
4
5
Personal data is deleted, for example:
Station presets
R
Connected mobile phones
R
Individual user profiles
R
%
The guest profile is reset when the settings
are restored to the factory settings.
A query appears again asking if the system
should really be reset.
Select Yes.
#
System
Reset
5
5

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