Cisco UC500 Series Technical Training Manual page 52

System feature – Advanced Hunt-group configuration
CCA 1.9 release provides the ability to set a hunt group's pilot number, hunt type, members list, and
"No Answer Forward to" number on a single page. Unanswered calls to a hunt-group can be forwarded
to Voicemail, an Auto Attendant, an extension, hunt group, or blast group on the system, or an outside
number.
Click on the "Voice Features" tab
o Under "Hunt Group", check the "Enable" button, then select 2 for "Hunt Groups".
o Configure the first Pilot # as 501. Use the default Hunt type, sequential. Click the Members
button, select extension x201 from the Available column and click Add then repeat for x202.
Notice the arrows to the right to change the order, then press OK. Set the "Forward to"
parameter as Auto Attendant.
o Configure the second Pilot # as 502, hunt-type sequential, for members add x203 and x301,
and set the "Forward to" parameter as Voicemail. This will automatically create a General
Delivery Mailbox for the hunt group, which hunt group members can access in addition to
their own personal voice mail.
Verify:
o From cip, dial 501 to test the hunt-group functionality. The call should hunt to 201 and 202 and
should invoke the Auto Attendant on no answer.
Cisco Unified Communications Technical Training
LAB5: Verifying VoiceViewExpress & IMAP
Page 52 of 171