Configure the following parameters for the Main menu
STEP 7.
a. Configure the AA Extension to be 400
b. The AA PSTN number will be 4085xx1200 (where xx is the 2-digit POD #)
c. For the Business Hour Schedule make sure that "systemschedule" is selected from the
pull-down menu
d. Check the "Dial by Number Anytime" parameter
e. Next click on the "Record" button and record the following greeting:
i. The main open greetings, which says "Thank you for calling, if you know your
party's extension you can enter it at any time. For dial-by-name directory hit 7. If
you have a mailbox on this system press 9. For Sales press 1 for Customer
Support press 2. For directions to our location press 8. To repeat these options
press *, or press 0 to reach an operator.
ii. A greeting to record directions to your facility
iii. An opening greeting for Sales department
iv. An opening greeting for the Customer Support department
Cisco Unified Communications Technical Training
LAB5: Verifying VoiceViewExpress & IMAP
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